design thinking workshop - presentation slides

Post on 22-Nov-2014

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Here are some slides I made for the 21st Century Schools workshop while serving as a fellow/adjunct faculty member at Stanford's design school (the d.school). The workshop was led by Kim Jacobson, myself, and Frederick Pferdt of Google.

TRANSCRIPT

21st CENTURY SCHOOLS

#izoneSMC #dchallenge14 #dk12chat

PLEASE STAND WITH YOUR TEAM

WHAT IS THE MOST INTERESTING

FACT YOU HAVE IN COMMON?

DESIGN THINKING PROCESS Apply the

To the challenge your partner school is facing.

EMPATHY

INTERVIEW TIPS • Seek stories

• “Tell me about a time…” • Ask open ended questions

• “Walk me through…” • Get to specifics

• “What’s the worst…” • Record everything

• Use photos/notes/video

EMPATHY MAP

SAY

DO

THINK

FEEL

SUBJECTIVEOBJECTIVE

https://www.youtube.com/watch?v=o7fkZ06Q2Ic

RETURN TO TEAM SPACE Your coach will help split your group to interview.

DEFINEWho are you building for?

WHY WE FOCUS

I MET…

!

I WAS SURPRISED TO LEARN…

!

IT WOULD BE GAME CHANGING TO… !

I MET…

!

I WAS SURPRISED TO LEARN…

!

IT WOULD BE GAME CHANGING TO… !

Susan, a first-year teacher and mother of four

I MET…

!

I WAS SURPRISED TO LEARN…

!

IT WOULD BE GAME CHANGING TO… !

Susan, a first-year teacher and mother of four

She has innovative ideas but feels too junior to make suggestions.

I MET…

!

I WAS SURPRISED TO LEARN…

!

IT WOULD BE GAME CHANGING TO… !

Susan, a first-year teacher and mother of four

Give Susan the same sense of empowerment to care for her students as she feels for her family.

She has innovative ideas but feels too junior to make suggestions.

THE GOLDILOCKS ZONE Not too broad. Not too narrow. Generative & Specific.

RETURN TO TEAM SPACE Construct your own POV.

PROTOYPE

PROTOTYPING TIPS • Assign roles

• Greeter/Actors/Interviewer

• Stay low-resolution • Give your user the

experience you’re testing

TEST

TESTING TIPS • Assign roles

• Greeter/Actors/Interviewer • Show, don’t tell • Feedback is a gift • Tweak your experiment as you go • ‘Failure’ just means you need to

change something

RETURN TO TEAM SPACE

Get ready to test your prototype.

DESIGNING YOUR EXPERIMENT

How to bring this innovation home.

THANK YOU!Today’s workshop was

made possible by:

• iZone - San Mateo County • San Mateo County Office of Education • Full Circle Fund • Stanford d.school K12 Lab

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