design thinking workshop - presentation slides

25
21st CENTURY SCHOOLS #izoneSMC #dchallenge14 #dk12chat

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Here are some slides I made for the 21st Century Schools workshop while serving as a fellow/adjunct faculty member at Stanford's design school (the d.school). The workshop was led by Kim Jacobson, myself, and Frederick Pferdt of Google.

TRANSCRIPT

Page 1: Design Thinking Workshop - presentation slides

21st CENTURY SCHOOLS

#izoneSMC #dchallenge14 #dk12chat

Page 2: Design Thinking Workshop - presentation slides

PLEASE STAND WITH YOUR TEAM

Page 3: Design Thinking Workshop - presentation slides

WHAT IS THE MOST INTERESTING

FACT YOU HAVE IN COMMON?

Page 4: Design Thinking Workshop - presentation slides

DESIGN THINKING PROCESS Apply the

To the challenge your partner school is facing.

Page 5: Design Thinking Workshop - presentation slides

EMPATHY

Page 6: Design Thinking Workshop - presentation slides

INTERVIEW TIPS • Seek stories

• “Tell me about a time…” • Ask open ended questions

• “Walk me through…” • Get to specifics

• “What’s the worst…” • Record everything

• Use photos/notes/video

Page 7: Design Thinking Workshop - presentation slides

EMPATHY MAP

SAY

DO

THINK

FEEL

SUBJECTIVEOBJECTIVE

Page 8: Design Thinking Workshop - presentation slides

https://www.youtube.com/watch?v=o7fkZ06Q2Ic

Page 9: Design Thinking Workshop - presentation slides

RETURN TO TEAM SPACE Your coach will help split your group to interview.

Page 10: Design Thinking Workshop - presentation slides

DEFINEWho are you building for?

Page 11: Design Thinking Workshop - presentation slides

WHY WE FOCUS

Page 12: Design Thinking Workshop - presentation slides

I MET…

!

I WAS SURPRISED TO LEARN…

!

IT WOULD BE GAME CHANGING TO… !

Page 13: Design Thinking Workshop - presentation slides

I MET…

!

I WAS SURPRISED TO LEARN…

!

IT WOULD BE GAME CHANGING TO… !

Susan, a first-year teacher and mother of four

Page 14: Design Thinking Workshop - presentation slides

I MET…

!

I WAS SURPRISED TO LEARN…

!

IT WOULD BE GAME CHANGING TO… !

Susan, a first-year teacher and mother of four

She has innovative ideas but feels too junior to make suggestions.

Page 15: Design Thinking Workshop - presentation slides

I MET…

!

I WAS SURPRISED TO LEARN…

!

IT WOULD BE GAME CHANGING TO… !

Susan, a first-year teacher and mother of four

Give Susan the same sense of empowerment to care for her students as she feels for her family.

She has innovative ideas but feels too junior to make suggestions.

Page 16: Design Thinking Workshop - presentation slides

THE GOLDILOCKS ZONE Not too broad. Not too narrow. Generative & Specific.

Page 17: Design Thinking Workshop - presentation slides

RETURN TO TEAM SPACE Construct your own POV.

Page 18: Design Thinking Workshop - presentation slides

PROTOYPE

Page 19: Design Thinking Workshop - presentation slides

PROTOTYPING TIPS • Assign roles

• Greeter/Actors/Interviewer

• Stay low-resolution • Give your user the

experience you’re testing

Page 20: Design Thinking Workshop - presentation slides

TEST

Page 21: Design Thinking Workshop - presentation slides
Page 22: Design Thinking Workshop - presentation slides

TESTING TIPS • Assign roles

• Greeter/Actors/Interviewer • Show, don’t tell • Feedback is a gift • Tweak your experiment as you go • ‘Failure’ just means you need to

change something

Page 23: Design Thinking Workshop - presentation slides

RETURN TO TEAM SPACE

Get ready to test your prototype.

Page 24: Design Thinking Workshop - presentation slides

DESIGNING YOUR EXPERIMENT

How to bring this innovation home.

Page 25: Design Thinking Workshop - presentation slides

THANK YOU!Today’s workshop was

made possible by:

• iZone - San Mateo County • San Mateo County Office of Education • Full Circle Fund • Stanford d.school K12 Lab