cep: the most effective (yet underutilized) document for assuring campus success dr. jamie morley...
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CEP: T
HE MOST
EFFECTI
VE (YET
UNDERUTILIZ
ED) DOCUMENT
FOR
ASSURING C
AMPUS S
UCCESS
D R . J A M I E M O R L E YC E O , E d u c a t i o n C o n s u l t i n g S o l u t i o n s & A C I C S C o m m i s s i o n e r
S P R I N G Z U T E SO p e r a t i o n a l E x p e r t a n d C F O , E d u c a t i o n C o n s u l t i n g S o l u t i o n s
DON’T LE
AVE YO
UR CAMPU
S
MANAGEMENT UP
TO C
HANCE. U
SE THE
CEP TO
MAKE D
ATA D
RIVEN D
ECISIO
NS
WHO WE ARE AND WHY WE ARE TALKING ABOUT THE CEP• Own Education Consulting Solutions • Familiar with ACICS Criteria• See similar issues across the
industry• Schools have downsized and need a
streamlined process for managing• We teach schools to use one,
integrated plan to maintain compliance in all areas
• We teach schools to improve results by closing the loop on CEP data that is collected
WARNINGThis presentation is not for people
who want to prepare a CEP that just meets the ACICS standards.
The presentation is for people who want to create a CEP that meets
the standards and can be used to manage all departments.
LEARNING OUTCOMES
By the end of this presentation you will be able to:List the required CEP elementsDefine the difference between a baseline and a goalCreate a compliant CEPAdd optional data points so that your CEP is relevant
to all departmentsUse your CEP data to drive institutional decisionsManage departmental effectiveness through the CEPTrack campus performance and trends by a quarterly
review of the CEP
COMMON MISTAKES
o Writing the CEP for regulatorso Writing the CEP with rose colored glasseso Writing it as a once a year evento Doing the bare minimum o Assigning responsibility to one person to write ito Not using the CEP data to make decisionso Not tracking goals and trends o Not adjusting goals and trends when you notice a issue
REQUIREMENTS OF THE CEP There needs to be a baseline for every element. Goals Established Evaluating and reporting 3 year’s of data. Identify and describe how the data was collected, and the
rationale for using each type of data. Summarize and analyze the data collected, and an
explanation of how the data has been used to improve educational processes.
Publish annual placement and retention goals. In formulating these goals, the campus shall take into account the retention and placement rates from the previous three Campus Accountability Reports and the specific activities that will be undertaken to meet those goals. The activities must demonstrate the campus' ability to maintain or improve retention and placement outcomes each year.
TURNING THE CEP INTO A MANAGEMENT TOOL
Required CEP Element Recommended CEP Item (ACICS
Standard)
Recommended CEP Item
(Best Practice)Student Retention Rates Curriculum Review Leads to Starts
Student Placement Rates Community Resources Starts to Goal
Graduate Satisfaction Library Faculty to Student Ratio
Employer Satisfaction Student Satisfaction Advisory Board
Student Learning Outcomes Faculty File Compliance ; Faculty Meetings; Professional Development
Placement Verification
Graduation Rates Student File Compliance Tracking of Default Rates
Student Activities Tracking 90/10
Required addenda, if applicable:
Employee Retention Rates
Distance education review Employee Evaluations
Program improvement plans Complaints
TURNING THE CEP INTO A MANAGEMENT TOOL
CEP Item Doing the Minimum RecommendedBest Practice
Reviewing the CEP Annually, with periodic updates Quarterly
Writing the CEP Person or committee Each department manages a section.
Establishing Goals You must have goals Separate your goals into short and long term. Write SMART goals.
Student Characteristics Listing characteristics Reviewing trends in your population and making operational decisions based on the results. Use data submitted to IPEDS: age, race, previous education.
Data evaluation Evaluated at the campus level Evaluate data at the program level.
Tracking graduation rate Reporting grad rate for certificate (< 1 yr. programs) only
Report grad rates for all programs based on data submitted to IPEDS.
Including improvement plans and DE plan, if applicable
Write plan. Add it as an addendum. Review the progress of the plan as a component of the quarterly review.
DEPARTMENTAL MANAGEMENT THROUGH THE CEP
Admissions Leads to Starts Starts to goals
Registrar Faculty to student ratio Graduation Rate
Financial Services Slow Cash 90/10 Default Rate
Each department should be responsible for collecting data points and reporting them at the quarterly CEP Management meetings.
DEPARTMENTAL MANAGEMENT THROUGH THE CEPAcademics Student learning outcomes Advisory Board Faculty meeting minutes Retention rate Faculty Files Curriculum Review Surveys Library Community ResourcesStudent Services Retention rates Student Surveys Student Activities Student Complaints
DEPARTMENTAL MANAGEMENT THROUGH THE CEPCareer Services Placement Rates Graduate Surveys Employer Surveys Placement Verification Results
Operations Complaints Employee Retention Rates Employee Evaluations
Implement a 360 degree review process for the CEP. Adjust the campus’ long and short term SMART goals based on the progress demonstrated in the CEP.
360 REVIEW OF CEP
NameTitleCompany
CEP
Set Goals
Operational
Adjustments
Gather
DataEvalua
te Data
Evaluate
Goals to
Actual
Make New
Adjustments
Annually
Quarterly
USING SMART GOALS IN THE CEP
NameTitleCompany
S•Specific
M•Measurable
A•Attainable
R•Realistic
T•Time-based
ACTIVITY TIME
1.Pick a situation out of the bag
2.Fill in the categories3.Earn a prize
What is the situation
Which department owns it
What is the data point you
will track quarterly in
the CEP
What is the process to collect that
data
One SMART goal that could be
associated with this item
One strategy to achieve the goal
SamplesHigh employee turnover
Operations Voluntary and involuntary separation rates
HR report The college will reduce its voluntary turnover rate by 2% during the next CEP reporting cycle.
Institute an employee satisfaction survey and follow-up on issues addressed in the survey.
Students are not using the online library
Academics Online utilization rates
Review online utilization rates
Increase the usage of the online library by 10% during the next quarter.
The librarian will talk about the online resources in the monthly newsletter and publish the online link.
CEP CRITERIA THAT ARE NOT BLACK AND WHITEWhat is the difference between a baseline and a goal?Can the goal be less than the actual?Does the CEP require evaluation of programmatic institutional data?When is a graduation rate a required element?What is the definition of graduation rate?What level of detail is required to support survey processes?How often is the CEP required to be updated?What are the required addendum?What is the difference between the CEP and the IEP?The criteria states, “Publish annual placement and retention goals. In formulating these goals, the campus shall take into account the retention and placement rates from the previous three CAR… Are goals required for the other mandatory elements?
QUESTIONS?
The CORE Template and other management tools can be downloaded from our website
www.educationconsultingsolutions.com
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