birmingham changing futures together- research and evaluation services talent match birmingham &...

Birmingham Changing Futures Together-

Research and Evaluation Services

Talent Match Birmingham & Solihull –

Research and Evaluation Services

Bidders Presentation, 17 April 2015

Presentation Content

1. Overview – Key background information2. Project overview, with Learning &

Evaluation perspective 3. Services required4. Q&A

Key Background Information (1) • Emphasis on evaluation - BIG Lottery Fund

‘Strategic Programmes’ incorporate ongoing learning and evaluation that feeds into project development

• Creating an evidence base – Project delivery gives the evidence base for programme influence – systems change

Key Background Information (2) • Locally Led – Projects have been developed in

local partnerships to address local needs. BVSC acts as the accountable body in the interests of drawing down local benefit for communities.

• Longer term – A five year and an eight year project. Recording and evaluating change over time.

Key Background Information (3) • National evaluators – Comprehensive

quantitative and qualitative coverage in order to assess ‘what works’, both globally and locally

• Local evaluators – Very specific, local detail, captures local nuances – ‘what will work for us in Birmingham and Solihull?’

Key Background Information (3) • The value of this contract will not be given.

Sufficient detail should be provided to allow Bidders to assess objectives and scale and give an appropriate response. In addition, clarification questions can be asked once the Request for Quotation is issued via the In-tend tendering portal

Birmingham Changing Futures Together -

Research and Evaluation Services

Bidders Presentation

17 April 2015

Project Overview Big Lottery Fund National Programme to tackle HARMo Homelessnesso Addiction (Drug and Alcohol)o Re-offendingo Mental Health

Complex and Multiple needs focus. Entrenched needs

In Birmingham, £9.5m over 8 years with 1, 851 people benefit directly and indirectly

12 projects in England - See http://mcnevaluation.co.uk/

Project Overview

Asset based approach, tailored to the individual - improved services

Aspects of design and delivery are

informed by the Experts by Experience

Systems change - Service delivery change, Commissioning change

Workstreams• No Wrong Door Network – agencies

working collaboratively to create improved outcomes for service users. Includes: ousing a Psychologically Informed Environment

approacho iCAT – service user-centred information

sharing, “telling story only once”• Up to 15 agencies, phased start sign-up

beginning in June

Workstreams• Lead Worker and Peer Mentor – working

intensively with individuals • Every Step of the Way – Expert by

Experience engagement

Services Required • Bidders can submit quotes for the following

pieces of work: 1. Local Evaluation Services 2. Service User Experience – Evaluative Case

Studies • Each quote should stand alone• Contract period 22 May 2015 - 24 June 2016.

Option to extend, dependent on project need and resource available.

1. Local Evaluation Services

No Wrong Door Network (1)Bidders will:• Capture evidence of NWD Network activity• Provide a benefit to NWD Members in terms

of learning events • Inform the process of NWD monitoring and

evaluation into the IT system (iCAT)• Provide analysis of NWD Network evidence in

order to inform future BCFT activity

No Wrong Door Network (2)Deliverables:• Data and Evaluation Updates• Quarterly Learning Events • Initial Analysis of Evidence

• Advice on iCAT implementation

Other Local Evaluation work• Project Specific Consultancy Advice • Learning Opportunity for Experts by

Experience

Potential work• Verification of BVSC evaluation activity• Other evaluation e.g. PIE Training

2. Service User Experience:Evaluative Case Studies

Service User Experience:Evaluative Case Studies

• Evaluative case studies to explore the service user journey, asking questions about current experiences of access, navigability and flexibility of services, as well as future needs and aspirations relating to a more fulfilled life.

• Iterative, building and testing understanding the impact of the different workstreams of Changing Futures

Service User Experience:Evaluative Case Studies

• Highly skilled interviewers required – the service user’s progress must not be hindered by the experience.

• Case studies will remain anonymous and will not be reported individually, rather reports will draw out themes, issues and solutions

Service User Experience:Evaluative Case Studies - Diversity

• A number of case studies (dependent on the numbers of service users) will explore the link between entrenched multiple and complex needs and any impact created by circumstances e.g. no recourse to public funds, asylum status, occupation.

• Case studies must be contextualised with a robust understanding of diversity issues. Partnerships to inform and comment on this work are welcomed e.g with academic institutions, think tanks and relevant networks

Questions and Answers