birmingham changing futures together- research and evaluation services talent match birmingham &...
TRANSCRIPT
Birmingham Changing Futures Together-
Research and Evaluation Services
Talent Match Birmingham & Solihull –
Research and Evaluation Services
Bidders Presentation, 17 April 2015
Presentation Content
1. Overview – Key background information2. Project overview, with Learning &
Evaluation perspective 3. Services required4. Q&A
Key Background Information (1) • Emphasis on evaluation - BIG Lottery Fund
‘Strategic Programmes’ incorporate ongoing learning and evaluation that feeds into project development
• Creating an evidence base – Project delivery gives the evidence base for programme influence – systems change
Key Background Information (2) • Locally Led – Projects have been developed in
local partnerships to address local needs. BVSC acts as the accountable body in the interests of drawing down local benefit for communities.
• Longer term – A five year and an eight year project. Recording and evaluating change over time.
Key Background Information (3) • National evaluators – Comprehensive
quantitative and qualitative coverage in order to assess ‘what works’, both globally and locally
• Local evaluators – Very specific, local detail, captures local nuances – ‘what will work for us in Birmingham and Solihull?’
Key Background Information (3) • The value of this contract will not be given.
Sufficient detail should be provided to allow Bidders to assess objectives and scale and give an appropriate response. In addition, clarification questions can be asked once the Request for Quotation is issued via the In-tend tendering portal
Birmingham Changing Futures Together -
Research and Evaluation Services
Bidders Presentation
17 April 2015
Project Overview Big Lottery Fund National Programme to tackle HARMo Homelessnesso Addiction (Drug and Alcohol)o Re-offendingo Mental Health
Complex and Multiple needs focus. Entrenched needs
In Birmingham, £9.5m over 8 years with 1, 851 people benefit directly and indirectly
12 projects in England - See http://mcnevaluation.co.uk/
Project Overview
Asset based approach, tailored to the individual - improved services
Aspects of design and delivery are
informed by the Experts by Experience
Systems change - Service delivery change, Commissioning change
Workstreams• No Wrong Door Network – agencies
working collaboratively to create improved outcomes for service users. Includes: ousing a Psychologically Informed Environment
approacho iCAT – service user-centred information
sharing, “telling story only once”• Up to 15 agencies, phased start sign-up
beginning in June
Workstreams• Lead Worker and Peer Mentor – working
intensively with individuals • Every Step of the Way – Expert by
Experience engagement
Services Required • Bidders can submit quotes for the following
pieces of work: 1. Local Evaluation Services 2. Service User Experience – Evaluative Case
Studies • Each quote should stand alone• Contract period 22 May 2015 - 24 June 2016.
Option to extend, dependent on project need and resource available.
1. Local Evaluation Services
No Wrong Door Network (1)Bidders will:• Capture evidence of NWD Network activity• Provide a benefit to NWD Members in terms
of learning events • Inform the process of NWD monitoring and
evaluation into the IT system (iCAT)• Provide analysis of NWD Network evidence in
order to inform future BCFT activity
No Wrong Door Network (2)Deliverables:• Data and Evaluation Updates• Quarterly Learning Events • Initial Analysis of Evidence
• Advice on iCAT implementation
Other Local Evaluation work• Project Specific Consultancy Advice • Learning Opportunity for Experts by
Experience
Potential work• Verification of BVSC evaluation activity• Other evaluation e.g. PIE Training
2. Service User Experience:Evaluative Case Studies
Service User Experience:Evaluative Case Studies
• Evaluative case studies to explore the service user journey, asking questions about current experiences of access, navigability and flexibility of services, as well as future needs and aspirations relating to a more fulfilled life.
• Iterative, building and testing understanding the impact of the different workstreams of Changing Futures
Service User Experience:Evaluative Case Studies
• Highly skilled interviewers required – the service user’s progress must not be hindered by the experience.
• Case studies will remain anonymous and will not be reported individually, rather reports will draw out themes, issues and solutions
Service User Experience:Evaluative Case Studies - Diversity
• A number of case studies (dependent on the numbers of service users) will explore the link between entrenched multiple and complex needs and any impact created by circumstances e.g. no recourse to public funds, asylum status, occupation.
• Case studies must be contextualised with a robust understanding of diversity issues. Partnerships to inform and comment on this work are welcomed e.g with academic institutions, think tanks and relevant networks
Questions and Answers