90 day business plan
Post on 28-Nov-2014
18.956 Views
Preview:
DESCRIPTION
TRANSCRIPT
STUART KEARNEY
Prospective 90 Day Business Plan
“The future depends on what we do in the present. - Mahatma Gandhi “
AGENDA
Introduction
My First Meeting & Expectations
Days 1-30: Building Relationships
Coaching & Development
Days 30-60: Continuous Improvement
Days 60-90 (Consolidation & Follow up)
Summary
“If your actions inspire others to dream more, earn more, do more and become more you are a leader” John Quincy Adams
INTRODUCTION
Experienced sales team manager
Key skills: Coaching, performance & sales management
Knowledge of GROW, Inner Game and SMART coaching models & techniques
Energetic, animated, creative, positive, personable
“POTENTIAL – INTERFERENCE = PERFORMANCE”
Tim Gallwey, Inner Game of Tenns
MY FIRST MEETING & EXPECTATIONS
What the team can expect from me: I will always be fair, open & honest
I will check my ego at the door
I will always respect you by meeting my obligations to you
I will keep my future meetings concise & informative where possible
There will be a 'no blame' and 'no fear' culture in the team – mistakes happen, as long as we learn from them we can deal with them
This is not about me, its about you. My role is simply to support each and every one of you to be as successful as you can be
MY FIRST MEETING & EXPECTATIONS
What I expect from the team:
Fair, open and honest communication
To contribute to meetings, training sessions, etc.
To offer constructive feedback on me should I fail to live up to my promises
Do the best that you can, the customer on the phone is the only customer at that time
To be the best at what we do!
“The only way of finding the limits of the possible is by going beyond them into the impossible”Arthur C. Clarke
DAYS 1-30: BUILDING RELATIONSHIPS
121 Meetings Gain feedback Involve & engage Regular morning meetings Vital conversations Team building exercises
COACHING & DEVELOPMENT
The success of the plan rests on effective coaching & development of both the team and myself.
Regular coaching sessions for each team member using call monitoring, 121 conversations & accountable goals
Regular use of the GROW model in coaching
Meet promised levels of coaching and involve the member in their coaching schedule
Open honest interaction & feedback in both directions.
Follow up all sessions
Improve skill – improve results
DAYS 30-60: CONTINUOUS DEVELOPMENT
As part of the coaching set up and follow up, there would be a Continuous Development Plan
As part of the ongoing development of each adviser, there would be a PDP set up
Short & long term goals (SMART) would be put in place based on the ongoing 121's, coaching sessions and conversations with the advisers
This 'Kaizen' plan would be referred to regularly as part of 121's and would be owned by the adviser
DAYS 60-90 (OR CONSOLIDATION)
The final 30 days would be about consolidating everything I have learned and delivering improved results.
With increased awareness & knowledge of the team, the business and the team members, coaching, training & development would be more specific to the individuals
Through the regular coaching I would be expecting to see the team meeting expectations and delivering improved results as per the business requirements and areas of improvement having been addressed.
SUMMARY
Over 90 days I would deliver the following:
A strong team spirit.
A clear vision & clear expectations.
A coaching & development structure designed by the team for the team.
Continuous improvement
RESULTS.
top related