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5 Myths about Cloud Computing

AmCham discussion moderated byBrady Clough of Southpaw Productions

April 8, 2015, 9.00am AmCham offices, Dušní 10, Prague 1

5 Myths about Cloud Computing:

1st Myth: Running my IT is cheaper than using Cloud. ▪▪▪2nd Myth: I am losing control over my Cloud-stored data. ▪▪▪3rd Myth: I don´t know who can “legally” access my data. ▪▪▪4th Myth: Dependency on service quality.▪▪▪5th Myth: Using clouds raises many additional compliance

issues.

5 Myths aboud Cloud Computing

Speakers:

Petr Dobeš of TaylorWessing e|n|w|c advokáti v.o.s.Dalibor Kačmář of Microsoft

Raymond Onuh of redtooMartin Souček of České Radiokomunikace

5 Myths aboud Cloud Computing

Study - Cloud Solutions Potential

5 Myths aboud Cloud Computing

Ipsos for Microsoft: Cloud Solutions Potential 5

Methodology

RESEARCH METHODTelephone interview based on

script provided to the operator (CATI)

SAMPLE SIZE124 companies with cloud

5 companies which consider cloud69 companies which do not

consider cloud

TARGET GROUPSMB business excluding agriculture (turnover 25-500 mil. CZK per year)

RESEARCH TOOLSStructured questionnaire in length of 10 minutes

Ipsos for Microsoft: Cloud Solutions Potential 6

Quantitative Part Results Summary

The Czech cloud market seems to be saturated: From almost 200 companies surveyed, only 5 consider to introduce cloud solutions in the next year.On the other hand, 1/3 of companies (which have cloud) have been using cloud for more than 2 years.

Do not have cloud but consider: 3%

Have cloud: 63%

Do not consider: 35%

Searching information

Cloud usage Purchasing process

Deployment process

There is relatively high level of satisfaction with all steps of the process.

The top 5 cloud solutions in terms of usage on the Czech market:

Google Apps

Hosting

Microsoft BI on SQL Server

Dropbox/Box

Office 365

Office (Office 365, Google Apps) andDrive applications (Google Drive, OneDrive, iCloud, Dropbox) have the highest level of satisfaction (based on the NPS score).

Running my IT is cheaper than using Cloud.

• Cost reduction by implementing process automation & BI

• Predictive analysis in Microsoft

• Excel or using Machine learning feature in Microsoft Azure

• Virtual Machines

5 Myths aboud Cloud Computing

Running my IT is cheaper than using Cloud.

• Scalability – optimized computing power = optimized your costs

• Geo & Zone replication for your data - /17 Datacentres around the world/

• IaaS & PaaS & SaaS & Hybrid – many ways and combinations of managed and unmanaged services for your applications and needs

• Supports Microsoft and 3th party products –languages, OS, tools, frameworks = easier implementation/migration

5 Myths aboud Cloud Computing

I am losing control over my Cloud-stored data.

5 Myths aboud Cloud Computing

Yes, you can by ignoring reading and analyzing cloud provider’s T&C

• Do I control what happens to cloud-stored data?

– Commercial vs Free services & provider’s business model

• Who owns the data stored in cloud?

– DC owner x Collocation x Virtual provider/Broker

• Can the data be accidently deleted or corrupted?

– Cloud ≠ error prone IT. Use all means for data protection

– For HBI data have disaster recovery scenarios in place

I am losing control over my Cloud-stored data.

5 Myths aboud Cloud Computing

• How can I access my data?

– Internet connectivity, private data connections & physical “data shipping”

– Multiple datacenters data sets copies

• Does the provider complies with regulations?

– Treating all data, PII data specifically

– “Must have”: EU DPA, ISO 27018, ISO 27001, SSAE 16 SOC 1 Type II

• Cloud exist strategy with respect to my data?

– Access to data after the exit, and digital wipe

I am losing control over my Cloud-stored data.

5 Myths aboud Cloud Computing

• Pre-adoption concern– 60% cited concerns around data security as a barrier to

adoption

– 45% concerned that the cloud would result in a lack of data control

• Benefits realized– 94% experienced security benefits they didn’t previously have

on-premise

– 62% said privacy protection increased as a result of moving to the cloud

No, you don’t have to by selecting a right cloud provider with corresponding services contracts

I don´t know who can “legally” access my data.

• Public Authorities - Obligation to Issue Information x Search and Seizure Procedures (Police, Competition Authorities, Fiscal Authorities?)

– Limitation to Specific Jurisdiction

– Czech Republic?

• Competitors?– Legal v. Hackers

5 Myths aboud Cloud Computing

Dependency on service quality.

5 Myths aboud Cloud Computing

What is determining service quality?

Business needs for:

• Capacity

• Availability

• Response time

• Relevant costs

Dependency on service quality.

5 Myths aboud Cloud Computing

Factors:

• Technology

• People

• SLA and processes

• CAPEX & OPEX

Metrics (internal vs. external)

Using clouds raises many additional compliance issues

• I will face higher risks related to personal data protection • Controller x Processor

• Transfer of Personal Data Abroad

Customer Data Protection• Information Obligation

Software licensing• SaaS• Terms and Conditions

5 Myths aboud Cloud Computing

Discussion.

5 Myths aboud Cloud Computing

Thank you.

5 Myths aboud Cloud Computing

Speakers:

Raymond Onuh of redtooemail: raymond.onuh@redtoo.com , www.redtoo.com

Dalibor Kačmář of Microsoftemail: dalibor.kacmar@microsoft.com , www.microsoft.cz

Martin Souček of České Radiokomunikaceemail: m.soucek@cra.cz , www.radiokomunikace.cz

Petr Dobeš of TaylorWessing e|n|w|c advokáti v.o.s.email: p.dobes@taylorwessing.com , www.taylorwessing.com

moderator:Brady Clough of Southpaw Productions

email: clough@southpawpro.cz , www.southpawpro.cz

5 Myths aboud Cloud Computing