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5 Myths about Cloud Computing AmCham discussion moderated by Brady Clough of Southpaw Productions April 8, 2015, 9.00am AmCham offices, Dušní 10, Prague 1

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Page 1: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

5 Myths about Cloud Computing

AmCham discussion moderated byBrady Clough of Southpaw Productions

April 8, 2015, 9.00am AmCham offices, Dušní 10, Prague 1

Page 2: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

5 Myths about Cloud Computing:

1st Myth: Running my IT is cheaper than using Cloud. ▪▪▪2nd Myth: I am losing control over my Cloud-stored data. ▪▪▪3rd Myth: I don´t know who can “legally” access my data. ▪▪▪4th Myth: Dependency on service quality.▪▪▪5th Myth: Using clouds raises many additional compliance

issues.

5 Myths aboud Cloud Computing

Page 3: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Speakers:

Petr Dobeš of TaylorWessing e|n|w|c advokáti v.o.s.Dalibor Kačmář of Microsoft

Raymond Onuh of redtooMartin Souček of České Radiokomunikace

5 Myths aboud Cloud Computing

Page 4: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Study - Cloud Solutions Potential

5 Myths aboud Cloud Computing

Page 5: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Ipsos for Microsoft: Cloud Solutions Potential 5

Methodology

RESEARCH METHODTelephone interview based on

script provided to the operator (CATI)

SAMPLE SIZE124 companies with cloud

5 companies which consider cloud69 companies which do not

consider cloud

TARGET GROUPSMB business excluding agriculture (turnover 25-500 mil. CZK per year)

RESEARCH TOOLSStructured questionnaire in length of 10 minutes

Page 6: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Ipsos for Microsoft: Cloud Solutions Potential 6

Quantitative Part Results Summary

The Czech cloud market seems to be saturated: From almost 200 companies surveyed, only 5 consider to introduce cloud solutions in the next year.On the other hand, 1/3 of companies (which have cloud) have been using cloud for more than 2 years.

Do not have cloud but consider: 3%

Have cloud: 63%

Do not consider: 35%

Searching information

Cloud usage Purchasing process

Deployment process

There is relatively high level of satisfaction with all steps of the process.

The top 5 cloud solutions in terms of usage on the Czech market:

Google Apps

Hosting

Microsoft BI on SQL Server

Dropbox/Box

Office 365

Office (Office 365, Google Apps) andDrive applications (Google Drive, OneDrive, iCloud, Dropbox) have the highest level of satisfaction (based on the NPS score).

Page 7: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Running my IT is cheaper than using Cloud.

• Cost reduction by implementing process automation & BI

• Predictive analysis in Microsoft

• Excel or using Machine learning feature in Microsoft Azure

• Virtual Machines

5 Myths aboud Cloud Computing

Page 8: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Running my IT is cheaper than using Cloud.

• Scalability – optimized computing power = optimized your costs

• Geo & Zone replication for your data - /17 Datacentres around the world/

• IaaS & PaaS & SaaS & Hybrid – many ways and combinations of managed and unmanaged services for your applications and needs

• Supports Microsoft and 3th party products –languages, OS, tools, frameworks = easier implementation/migration

5 Myths aboud Cloud Computing

Page 9: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

I am losing control over my Cloud-stored data.

5 Myths aboud Cloud Computing

Yes, you can by ignoring reading and analyzing cloud provider’s T&C

• Do I control what happens to cloud-stored data?

– Commercial vs Free services & provider’s business model

• Who owns the data stored in cloud?

– DC owner x Collocation x Virtual provider/Broker

• Can the data be accidently deleted or corrupted?

– Cloud ≠ error prone IT. Use all means for data protection

– For HBI data have disaster recovery scenarios in place

Page 10: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

I am losing control over my Cloud-stored data.

5 Myths aboud Cloud Computing

• How can I access my data?

– Internet connectivity, private data connections & physical “data shipping”

– Multiple datacenters data sets copies

• Does the provider complies with regulations?

– Treating all data, PII data specifically

– “Must have”: EU DPA, ISO 27018, ISO 27001, SSAE 16 SOC 1 Type II

• Cloud exist strategy with respect to my data?

– Access to data after the exit, and digital wipe

Page 11: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

I am losing control over my Cloud-stored data.

5 Myths aboud Cloud Computing

• Pre-adoption concern– 60% cited concerns around data security as a barrier to

adoption

– 45% concerned that the cloud would result in a lack of data control

• Benefits realized– 94% experienced security benefits they didn’t previously have

on-premise

– 62% said privacy protection increased as a result of moving to the cloud

No, you don’t have to by selecting a right cloud provider with corresponding services contracts

Page 12: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

I don´t know who can “legally” access my data.

• Public Authorities - Obligation to Issue Information x Search and Seizure Procedures (Police, Competition Authorities, Fiscal Authorities?)

– Limitation to Specific Jurisdiction

– Czech Republic?

• Competitors?– Legal v. Hackers

5 Myths aboud Cloud Computing

Page 13: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Dependency on service quality.

5 Myths aboud Cloud Computing

What is determining service quality?

Business needs for:

• Capacity

• Availability

• Response time

• Relevant costs

Page 14: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Dependency on service quality.

5 Myths aboud Cloud Computing

Factors:

• Technology

• People

• SLA and processes

• CAPEX & OPEX

Metrics (internal vs. external)

Page 15: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Using clouds raises many additional compliance issues

• I will face higher risks related to personal data protection • Controller x Processor

• Transfer of Personal Data Abroad

Customer Data Protection• Information Obligation

Software licensing• SaaS• Terms and Conditions

5 Myths aboud Cloud Computing

Page 16: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Discussion.

5 Myths aboud Cloud Computing

Page 17: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Thank you.

5 Myths aboud Cloud Computing

Page 18: 5 Myths about Cloud Computing - AmCham Computing_5 Myths_April8.pdf · Dropbox/Box Office 365 Office (Office 365, Google Apps) and Drive applications (Google Drive, OneDrive, iCloud,

Speakers:

Raymond Onuh of redtooemail: [email protected] , www.redtoo.com

Dalibor Kačmář of Microsoftemail: [email protected] , www.microsoft.cz

Martin Souček of České Radiokomunikaceemail: [email protected] , www.radiokomunikace.cz

Petr Dobeš of TaylorWessing e|n|w|c advokáti v.o.s.email: [email protected] , www.taylorwessing.com

moderator:Brady Clough of Southpaw Productions

email: [email protected] , www.southpawpro.cz

5 Myths aboud Cloud Computing