1 followership. 2 2d model of follower behavior characteristics of effective followership case study...

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FollowershipFollowership

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• 2D Model of Follower Behavior

• Characteristics of Effective Followership

• Case Study

• 2D Model of Follower Behavior

• Characteristics of Effective Followership

• Case Study

OverviewOverview

3(Kelley’s Model of Follower Behavior)

Passive

Independent, Critical ThinkingIndependent, Critical Thinking

Active

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

FollowershipFollowership

4(Kelley’s Model of Follower Behavior)

Passive

Independent, Critical ThinkingIndependent, Critical Thinking

Active

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

FollowershipFollowership

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• Passive/dependent, uncritical thinking

• Lack initiative

• Do not play an active role

• Simply comply with any order given

SheepSheep

6(Kelley’s Model of Follower Behavior)

Passive

Independent, Critical ThinkingIndependent, Critical Thinking

Active

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

FollowershipFollowership

• Active/Dependent, Uncritical Thinking

• Readily Carry Out Orders Uncritically– Dangerous if orders contradict standards– Ex. Person who always says what he thinks

leaders want to hear

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Yes PeopleYes People

8(Kelley’s Model of Follower Behavior)

Passive

Independent, Critical ThinkingIndependent, Critical Thinking

Active

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

FollowershipFollowership

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• Right in the middle

• Rarely committed to work/group goals

• Does just enough to get by

• Mediocre performers clogging the arteries of an organization

• Example: “ROAD”

SurvivorsSurvivors

10(Kelley’s Model of Follower Behavior)

Passive

Independent, Critical ThinkingIndependent, Critical Thinking

Active

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

FollowershipFollowership

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• Passive/independent, critical thinking

• Festering wounds in an organization

• Criticize, but never offer constructive support                                         

Alienated FollowersAlienated Followers

12(Kelley’s Model of Follower Behavior)

Passive

Independent, Critical ThinkingIndependent, Critical Thinking

Active

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

FollowershipFollowership

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• Active/independent, critical thinking

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• Problem solvers

• Can work with others

• Reflect on goals of the organization

• Not hesitant to bring concerns to leader

Effective FollowersEffective Followers

• Exemplify AF Core Values

• Decision Making

• Communication Skills

• Commitment

• Problem Solving

• Organizational Understanding

• Flexibility

• Competence

• Courage

• Enthusiasm

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CharacteristicsCharacteristics

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• Integrity First

• Service Before Self

• Excellence In All We Do

Exemplify Core ValuesExemplify Core Values

• Sound thought processes

• Achievement through teamwork

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Decision MakingDecision Making

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• Listening ability

• Reading comprehension

• Tactful feedback

Communication SkillsCommunication Skills

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• Displays loyalty

• Fully supportive of the mission and leadership

• Willing to go the “extra mile”

CommitmentCommitment

• Wants to be challenged

• Desires responsibility

Problem SolvingProblem Solving

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• Can see the big picture

• Understands importance of their job

Organizational UnderstandingOrganizational Understanding

• Can adapt and overcome

• Remains calm during new challenges

FlexibilityFlexibility

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• Never stops learning• Actions speak louder than words• Not afraid to share information

CompetenceCompetence

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• Stands up for what’s right

• Knows when to speak

• Knows when to be quiet

CourageCourage

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• Passion and Excitement• Positive Attitude

EnthusiasmEnthusiasm

Case StudyCase Study

Effective FollowershipEffective Followership

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• How to respond to an uncooperative team member?

Employ listening skills and tact to offset negative energy

Case StudyCase Study

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• How to bring in co-workers to help motivate a negative team member?

Employ collaborative, positive persuasion, reinforce his or her value to the team and its

goals

Case StudyCase Study

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• 2D Model of Follower Behavior

• Characteristics of Effective Followership

• Principles of Effective Followership

• Case Study

• 2D Model of Follower Behavior

• Characteristics of Effective Followership

• Principles of Effective Followership

• Case Study

SummarySummary

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““He who cannot be a good follower cannot He who cannot be a good follower cannot

be a good leaderbe a good leader”” Aristotle (384 BC – 322 BC) Aristotle (384 BC – 322 BC)