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AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

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Page 1: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008

IRIS -International Railway Industry Standard

The global Quality Standard for theRailway Industry

Florence – 15 May 2008

Page 2: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 2

IRIS History 1/2

1999: During the UITP General Assembly in Hong Kong, Operators have complained about poor product quality and bad reliability of some Rolling Stock and requested to improve the quality of the Supply Chain.

2000: In Germany most of the railway equipment manufacturers complained about the number of different requirements and audits from system integrators and operators and requested rationalization.

2000 – 2004: two different Working Groups set by Alstom and Siemens-Bombardier worked independently to find solutions.

April 2004: Alstom, Bombardier and Siemens started cooperation.

2004: birth of the RIC (Railway Industry Cooperation) with the objective to develop a system to increase the quality of processes and products in the railway supply chain. As soon as a draft of the standard was developed the name was changed into IRIS (International Railway

Industry Standard) in early 2005.

Page 3: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 3

IRIS History 2/2

May 2005: UNIFE General Assembly accepted the integration of IRIS Group.

July 2005: Constitution of IRIS Group with participation of system integrators and equipment manufacturers.

Sept-Oct. 2005: Validation phase of the IRIS System (pilot audits).

March 2006: The IRIS Management Centre was fully staffed and the system was fine tuned according to the feedbacks from the validation phase.

May 2006: IRIS Rev00 was officially launched on the UNIFE General Assembly in Geneva.

November 2007: IRIS Rev01 was launched on the market (incl. Signalling).

Page 4: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 4

objective

IRIS aims to continue to develop and implement a common global system for the evaluation of Business Management Systems specific to the railway industry, comprising:

an international standard based on the principles of ISO 9001 for the business management systems requirements in the railway industry

derived from the standard a questionnaire,

an evaluation process with an assessment guideline to be performed by approved certification bodies,

a web-based IRIS Portal (database) and Audit-Tool (Software).

Page 5: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 5

Industry trends

globalisation concentration

innovation standardisation

Page 6: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 6

The Organization

IRIS Technical Forum For

Improvement

UNIFE Presiding Board

IRIRIIS Steering S Steering CommitteeCommitteeRules of Procedure

UNIFENomination AgreementNomination

AgreementNomination Agreement

Operators

IRIRIIS S ManagementManagement

CentreCentre (UNIFE) (UNIFE)

Certification Body 1 *

Certification Body x *

Client nRequest for Certification

Client 3Client 2

Client 1

Framework Agreement

Approval & Contract

Auditor ValidationCommittee (AVC)

Approval, Validation & Follow up

Auditor Pool

Auditors tied up

with CBs

Permanent or ad hoc

IRIS Working Groups

System Integrators

Equipment Manufacturers

IRIS Advisory Board (IAB)Operators and

IRISSteering

Committee

representatives

Page 7: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 7

0102030405060708090

100General requirements

Documentation requirementsKnowledge management

Management of Multisite projects

Management commitment

Customer focus

Quality policy

Planning

Responsibility, authority and communication

Management review

Provision of resources

Human resources

Infrastructure

Contingency plan

Work environmentPlanning of production realization

Customer related processesTender ManagementDesign and developmentPurchasing

production and service provisions

Production scheduling

Control of monitoring and measuring devices

Project management

Configuration management

First article inspection

Commissioning / customer service

RAMS / LCC

Obsolescence Management

Measurement, analysis and improvement

Monitoring and measurement

Control of nonconforming products

Control of nonconforming processesAnalysis of data

Improvement

max IRIS Rev01 min IRIS rev01 min IRIS Rev00 ISO

What makes the difference to ISO?

Page 8: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 8

What makes the difference to ISO?

1. An adequate level of formalization :

14 procedures to be documented (ISO 9001: 6) 19 processes required (ISO 9001: 3)

2. A pre-requisite before starting the audit :

Readiness review 12 KO questions

3. Specific rules controlling:

Actors (CB – global presence, railway experience, targets to meet, auditors – auditing and railway experience, training and exams conduct by IMC, case study renewal... )

Certification process (remote functions, auditor evaluation, compensative and rewarding approach, software support...)

Assessment guideline (readiness review, CARs and IARs, questionnaire and maturity levels...)

Page 9: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 9

Standard applicable to Rolling Stock AND Signalling Company activities in manufacturing AND/OR design Remote Functions rules improved IRIS auditor time chart improved Reduction scheme available for Companies upgrading from other

standards 12 K.O. questions The Audit-tool Version 2 with new features, from now on it is the

only source for the IRIS questionnaire Audit-tool Version 2 for companies with reduced costs (250 EUR

per license) and special price to buy together the Audit-tool and the booklet (300 EUR)

Database extension: more documents can be uploaded and managed by Certification Bodies and Members

New IRIS Portal structure to facilitate and improve the usability

IRIS Rev00 – Rev01 main differences

Page 10: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 10

Corrective and improvement actions

Page 11: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 11

Some current data about IRIS

67 certificates issued,

222 auditors trained and approved,

Italian speaking: 58 !!

scopes covered: ALL

1231 booklets Rev 01 and 263 Audit-tool sold

by end of April,

13 global Certification Bodies approved,

250 companies active in the IRIS Portal,

4 languages questionnaire

now!!!

Page 12: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 12

It’s a global standard!

4 official languages (EN, FR, GE, IT) :

Additional translations will be performed under National associations responsibility (signed for Russian and Spanish)

A powerful Audit-tool :

We push for internal assessment by the companies

A dedicated website-database :

Different access areas are existing (Public area, Members, Certification Bodies, Auditors)

Facilitating solutions: training schedule, advisories…

Page 13: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 13

Where are we going?

Certificates evolution by CBs

020406080

100120140160180200220240260280300

Janu

ary 07

April 0

7

July

07

Octobe

r 07

Janu

ary 08

April 0

8

July

08

Octobe

r 08

Janu

ary 09

April 0

9

July

09

Octobe

r 09

Janu

ary 09

Total N° of certificates N° of signed contracts

N° of contracts under negociation Total N° of certificates targeted

Page 14: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 14

Next steps

Communication actions:

IRIS Conference (Bruxelles, Belgium) - May 21st – 22nd, 2008

InnoTrans (Berlin, Germany) - Sept. 23th- 26th, 2008

Rail Tech Asia (New Dehli, India) - Dec. 3rd – 5th, 2008

Maintenance as a scope of activity by mid of 2008

Operators are working to improve the current Standard for the benefit of all Railway stakeholders => rev 02 in 2009

Spanish and Russian translation available soon.

Page 15: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 15

Your contacts

Avenue Louise, 221

1050 Bruxelles

Belgium

Bernard Kaufmann

Giuseppe Greco

Nevena Petrova

Tel:+32 2 642 23 36

Fax: +32 2 626 12 61

email: [email protected]

Web: www.iris-rail.org

UNIFE – IRIS Management Centre

Page 16: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 16

Thank you for your attention

See you soon on the IRIS website

on the certified companies list….

Page 17: AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

AICQ Seminar 15_05_2008 17