cifi seminar 23_10_2008 iris - international railway industry standard the global quality standard...

CIFI Seminar 23_10_2008

IRIS -International Railway Industry Standard

The global Quality Standard for theRailway Industry

Naples – 23 October 2008

CIFI Seminar 23_10_2008 2

IRIS History 1/2

1999: During the UITP General Assembly in Hong Kong, Operators have complained about poor product quality and bad reliability of some Rolling Stock and requested to improve the quality of the Supply Chain.

2000: In Germany most of the railway equipment manufacturers complained about the number of different requirements and audits from system integrators and operators and requested rationalization.

2000 – 2004: two different Working Groups set by Alstom and Siemens-Bombardier worked independently to find solutions.

April 2004: Alstom, Bombardier and Siemens started cooperation.

2004: birth of the RIC (Railway Industry Cooperation) with the objective to develop a system to increase the quality of processes and products in the railway supply chain.

2005: As soon as a draft of the standard was developed the name was changed into IRIS (International Railway

Industry Standard).


IRIS History 2/2

May 2005: UNIFE General Assembly accepted the integration of IRIS Group.

July 2005: Constitution of IRIS Group with participation of system integrators and equipment manufacturers.

Sept-Oct. 2005: Validation phase of the IRIS System (pilot audits).

March 2006: The IRIS Management Centre was fully staffed and the system was fine tuned according to the feedbacks from the validation phase.

May 2006: IRIS Rev00 was officially launched on the UNIFE General Assembly in Geneva.

November 2007: IRIS Rev01 was launched on the market (incl. Signalling).

June 2008: Addendum, 19th June 2008 was launched (incl. Maintenance)


objective

IRIS aims to continue to develop and implement a common global system for the evaluation of Business Management Systems specific to the railway industry, comprising:

an international standard based on the principles of ISO 9001 for the business management systems requirements in the railway industry

derived from the standard a questionnaire,

an evaluation process with an assessment guideline to be performed by approved certification bodies,

a web-based IRIS Portal (database) and Audit-Tool (Software).


Industry trends

globalisation concentration

innovation standardisation


The Organization

IRIS Technical Forum For

Improvement

UNIFE Presiding Board

IRIRIIS Steering S Steering CommitteeCommitteeRules of Procedure

UNIFENomination AgreementNomination

AgreementNomination Agreement

Operators

IRIRIIS S ManagementManagement

CentreCentre (UNIFE) (UNIFE)

Certification Body 1 *

Certification Body x *

Client nRequest for Certification

Client 3Client 2

Client 1

Framework Agreement

Approval & Contract

Auditor ValidationCommittee (AVC)

Approval, Validation & Follow up

Auditor Pool

Auditors tied up

with CBs

Permanent or ad hoc

IRIS Working Groups

System Integrators

Equipment Manufacturers

IRIS Advisory Board (IAB)Operators and

IRISSteering

Committee

representatives


0102030405060708090

100General requirements

Documentation requirementsKnowledge management

Management of Multisite projects

Management commitment

Customer focus

Quality policy

Planning

Responsibility, authority and communication

Management review

Provision of resources

Human resources

Infrastructure

Contingency plan

Work environmentPlanning of production realization

Customer related processesTender ManagementDesign and developmentPurchasing

production and service provisions

Production scheduling

Control of monitoring and measuring devices

Project management

Configuration management

First article inspection

Commissioning / customer service

RAMS / LCC

Obsolescence Management

Measurement, analysis and improvement

Monitoring and measurement

Control of nonconforming products

Control of nonconforming processesAnalysis of data

Improvement

max IRIS Rev01 min IRIS rev01 min IRIS Rev00 ISO

What makes the difference to ISO?



1. An adequate level of formalization :

15 procedures to be documented (ISO 9001: 6)

21 processes required (ISO 9001: 3)

2. Pre-requisites before starting the audit :

Readiness review (mandatory now)

12 KO questions

3. Scoring metholodogy :

Questionnaire (open questions, closed question, KO…)

Improvement actions to increase score year by year



4. Specific rules controlling:

Certification Bodies: global presence, railway experience, targets to meet, ...

Auditors: auditing and railway experience, training and exams conduct by IMC, yearly case study renewal, scope assignment...

Certification process: remote functions, auditor performance evaluation, compensative and rewarding approach, software support...


It’s a global standard!

4 official languages (EN, FR, GE, IT) :

Additional translations will be performed under National associations responsibility (Russian, Spanish, Czech, Ukrainian,…) Chinese?

A powerful Audit-tool :

We push for internal assessment by the companies

A dedicated website-database :

Information is managed with different levels of restrictions:

Public data: list of certified members, validity of certificate, scopes, general information about IRIS, FAQs, links, News, CB contacts...

Non-detailed data: News for CBs and auditors, scope of the certificate.

Detailed data: Audit reports, score, corrective&improvement action excel file, certificate, other documents from CB and from Company.

Available only with the

consensus from the Company


Some current data about IRIS

IRIS Addendum 19th June 2008 applicable

100 certificates issued,

233 auditors trained and approved,

53 Italian speaking one,

All scopes covered

1773 booklets Rev 01 and 420 Audit-tool sold

by end of September,

13 global Certification Bodies approved,

374 companies active in the IRIS Portal.4 languages

questionnaire now!!!


Evolution of IRIS Certificates by country - Status: 01-10-2008

0

5

10

15

20

25

30

35

40

45

Country

Nu

mb

er o

f IR

IS c

erti

fica

te

Country 40 15 9 8 4 4 4 3 3 2 2 2 1 1 1 1

Germany FranceSwitzerlan

dItaly Sweden UK Austria China Spain

Czech Republic

Netherlands

Poland Brazil Denmark Romania USA

EUROPE AMERICAS ASIA

13 2 1

95 2 3

Nr. of countries

Nr. of Certificates

Evolution of IRIS certificates by country Status: 2008-10-01


Auditor languages and scopes

0

20

40

60

80

100

120

140

160

180

native speakers 8 99 47 16 8 11 0 5 5 5 4 3 3 2 4

NON native speakers 162 17 6 20 6 0 7 1 0 1 1 0 0 0 0

EnglishGerma

nItalian French

Spanish

Chinese

Russian

Polish Hindi CzechJapane

seKorean

Persian

DutchSwedis

h

Auditor languages / scopes

Nu

mb

er

of

au

dit

ors

English German

Italian French Spanish

Chinese

Russian

Polish Hindi Czech Japanese

Korean Persian Dutch Swedish

native speakers 8 99 47 16 8 11 0 5 5 5 4 3 3 2 4NON native speakers 162 17 6 20 6 0 7 1 0 1 1 0 0 0 0

Scopes available ALL ALL ALL ALL ALL-15 ALL- 15, 19

ALL- 3, 10, 19

ALL- 4, 5, 13, 15, 19

ALL- 3, 10, 14, 15, 17, 18, 19

ALL- 3, 9, 10, 17, 19

ALL- 5, 10, 19

8,12,13,18,20

1,2,6,7,8,11,12,14,16,

20

1,2,4,5,6,7,12,14,16,1

7,20

ALL-3, 18, 19


Where are we going?

Certificates evolution by CBs

020406080

100120140160180200220240260280300320340360380400

Janu

ary 07

April 0

7

July

07

Octobe

r 07

Janu

ary 08

April 0

8

July

08

Octobe

r 08

Janu

ary 09

April 0

9

July

09

Octobe

r 09

Janu

ary 10

Total N° of certificates N° of signed contracts

N° of contracts under negociation Total N° of certificates targeted


IRIS Group strategy

Signalling

Supplychain

Rolling Stock

Operators

IRISscope

EquipmentManufacturers

SystemIntegrators

2006 2007

2009

2008

Maintenance


Next steps

Communication actions:

InnoTrans (Berlin, Germany) - Sept. 23th- 26th, 2008

Rail Tech Asia (New Dehli, India) – 13-15 May 2009

2nd IRIS Conference (Brussels, Belgium) in Autumn 2009

Integration of ISO 9001:2008 changes (in progress)

IRIS Training and presentation in USA, Middle East, China…

Operators are working to improve the current Standard for the benefit of all Railway stakeholders rev 02 in mid 2009


Your contacts

Avenue Louise, 221

1050 Bruxelles

Belgium

Bernard Kaufmann

Giuseppe Greco

Nevena Petrova

Tel:+32 2 642 23 36

Fax: +32 2 626 12 61

email: [email protected]

Web: www.iris-rail.org

UNIFE – IRIS Management Centre

mailto:[email protected]


Thank you for your attention

See you soon on the IRIS Portal

cifi seminar 23_10_2008 iris - international railway industry standard the global quality standard...

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