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IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry

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Page 1: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

IRIS -International Railway Industry Standard

The global Quality Standardfor the Railway Industry

Page 2: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

2File: IRIS General Presentation 2008

UNIFE General Assembly

Committee Presentation

IRIS by Hubert de BlayIRIS SteCo Chairman

Page 3: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

3File: IRIS General Presentation 2008

Why IRIS ?

Operators have requested improvements to the qualityof the supply chain for rolling stock. IRIS is an

answer to

these

requests

Railway Equipment Manufacturers have requested rationalizationof the quantity of different requirements and audits from Rolling Stock manufacturers.

REMEMBER

2005

Page 4: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

4File: IRIS General Presentation 2008

Quality deficiencies and delays have their root cause across the whole Supply Chain.

Cost or time pressure could lead to quality deficits.

ISO 9001 requirements are too general; there is no link to railway specific requirements in particular.

The capturing and maintenance of reliable equipment manufacturers information causes a huge effort.

Why IRIS ?

Page 5: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

5File: IRIS General Presentation 2008

Why IRIS ?

The goal of IRIS is to improve the quality of the railwayindustry supply chain.

IRIS aims at global recognition and acceptance of audit results by all Railways stakeholders, which leads to theavoidance of multiple auditing, and therefore increases cost efficiency.

Audit records and audit results are collected and stored in acentral database.

IRIS enables high quality in audits.

Page 6: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

6File: IRIS General Presentation 2008

100% of the requirements from ISO 9001:2000

We built on a large and recognized foundationWe complement ISO with the specific requirements of Railways

Imposing processes will force the companies to secure their knowledge and bring confidence for the customer

12 KO questions as a first step11 are linked to processes1 is linked to a procedure

IRIS is process oriented

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7File: IRIS General Presentation 2008

0102030405060708090

100General requirements

Documentation requirementsKnowledge management

Management commitment

Customer focus

Quality policy

Planning

Responsibility, authority and communication

Management review

Provision of resources

Human resources

Infrastructure

Contingency plan

Work environmentPlanning of production realization

Customer related processesTender ManagementDesign

and developmentPurchasing

Production and service provisions

Control of monitoring and measuring devices

Project management

Configuration management

First article inspection

Commissioning / customer service

RAMS / LCC

Obsolescence Management

Measurement, analysis and improvement

Monitoring and measurement

Control of nonconforming products

Production scheduling

Management of multi site projectsControl of nonconforming processesAnalysis of data

Improvement

Min ISO Min IRIS Rev 01 Max IRIS Rev 01

What makes the difference to ISO?

Page 8: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

8File: IRIS General Presentation 2008

Approved certification bodies

GlobalRailway orientedExperienced

Skilled and trained auditors

IMC training courseExamination

Different types of audits

Withdrawal process

IRIS: A strong certification process

Page 9: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

9File: IRIS General Presentation 2008

13 global Certification Bodies

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10File: IRIS General Presentation 2008

Requirements to auditors (experiences/examination)

Auditors shall comply with ISO 19011

Auditing Experience: Auditors shall have participated in at least 4 certification audits or for a minimum of 20 audit days covering all the requirements of ISO 9001 within the last 4 years.

Work Experience: A minimum of 4 years railway industry experience in the last 10 years.

Railway Certification / Auditors shall have passed the IRIS training and examination.

Communications skills: Basic English & local language.

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11File: IRIS General Presentation 2008

Evaluation methodology

Audit results are scored, its not a fail/pass system

Questionnaire has 249 questions :

103 questions relative to ISO Requirements

146 questions relative to IRIS Requirements

12 K.O. questions, not scored, fulfilment mandatory

41 Closed questions

Yes/No question

196 Open questions

scored using maturity levels

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12File: IRIS General Presentation 2008

Threshold to be reached

All questions must be answered at maturity level 2

No weak point left behind

Improvements requested

Yearly improvement actions mandatory

Rewarding approach

IRIS guarantees a minimum level

Page 13: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

13File: IRIS General Presentation 2008

Railway equipments (18) such as:Car body, doors, brakes, interiors,…On board control, passenger information systems, cabling,…

Rolling stock :Light Rail VehiclesRegional and Commuter TrainsMetros Coaches and passenger carsHigh speed trainsLocomotivesFreight wagons

Signalling :On boardWayside if requested

Scope of IRIS Certification

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14File: IRIS General Presentation 2008

IRIS achievements 2007 & status

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15File: IRIS General Presentation 2008

Main Achievements of Year 07/08

Release of IRIS Revision 01 in Nov 07 :

Improvements in requirements, processes, questionnaireIncorporation of Signalling wayside in the IRIS scope

Launching of Co-operation with Operators : IRIS Advisory Board (IAB)

IRIS Joint Working Group (IJWG)

Reinforcement of the control of IRIS auditors :Taking over of the IRIS auditors training by IMC

Creation of an Auditor Validation Committee (AVC)

Page 16: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

16File: IRIS General Presentation 2008

Main Achievements of Year 07/08

Extension of IRIS to the Maintenance Business :

Maintenance comprises: fleet maintenance, refurbishment and component overhaul / repairs,

Members of the Maintenance working group were our industry experts and RISAS experts,

Official launch during the present General Assembly,Application of this extension will be communicated by publishing an addendum to the current IRIS rev 01. Improvements of requirements and questionnaire

First IRIS Conference in Brussels – 21st & 22nd May 08

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17File: IRIS General Presentation 2008

IRIS Advisory Board

Members

OperatorsSystem integratorsEquipment manufacturers

Objectives and Principles

to enable rolling stock operators and operator associations to cooperate with Members and to involve operators in the IRIS Group.

to work together to establish the IRIS Standard in the Railway Business as the main recognized and acceptedglobal system for the evaluation of Business Management Systems (standardization of general requirements)

To work together in order to improve product qualityand supply chain efficiency.

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18File: IRIS General Presentation 2008

The Organization

IRIS Technical Forum For

Improvement

UNIFE Presiding Board

IRIRIIS Steering S Steering CommitteeCommitteeRules of Procedure

UNIFENomination AgreementNomination

AgreementNomination Agreement

Operators

IRIRIIS S ManagementManagement

CentreCentre (UNIFE)(UNIFE)

Certification Body 1 *

Certification Body x *

Client nRequest for Certification

Client 3Client 2Client 1

Framework Agreement

Approval & Contract

Auditor ValidationCommittee (AVC)

Approval, Validation & Follow up

Auditor Pool

Auditors tied up

with CBs

Permanent or ad hoc

IRIS Working Groups

System Integrators

Equipment Manufacturers

IRIS Advisory Board (IAB)Operators and

IRISSteering

Committeerepresentatives

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19File: IRIS General Presentation 2008

IRIS Steering Committee Members

GUTEHOFFNUNGSHÜTTE RADSATZ GmBHm2

m3

Page 20: IRIS - International Railway Industry Standard - ACRI · IRIS - International Railway Industry Standard ... IRIS Advisory Board (IAB) ... Forum For Improvement

Slide 19

m2 trouver logo GHHmagalim; 16/03/2006

m3 1magalim; 16/03/2006

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20File: IRIS General Presentation 2008

First IRIS Conference - 21st & 22nd May 2008

Industry commitment confirmed and reinforced (IRIS certification requested in 2009).

Operators reaffirmed their commitment to get on board on IRIS

Innovation and Quality of the product are the strength of the European Railway industry in the competition with Asia.

High technical exchange of IRIS key points.

ISO CASCO Chair welcome the IRIS achievements in this short period and invite IRIS to participate to the ISO improvements.

10 Certification bodies represented, allowing numerous contact with potential IRIS interested clients.

214 participants from industry and operators.

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21File: IRIS General Presentation 2008

What is the status of IRIS?

IRIS Standard Rev 01 was officially launched on November 1st, 2007

72 certificates issued,

222 auditors trained and approved,

1507 booklets Rev 01 sold by end of May

307 Audit-tool in use,

13 global Certification Bodies approved,

285 companies active in the IRIS Portal.4 languages

questionnaire now!!!

Europe Asia America68 2 2

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22File: IRIS General Presentation 2008

IRIS next steps 2008

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23File: IRIS General Presentation 2008

Challenges / Risks – UIC initiative

UIC decided to stop the development of its own quality assurance certification scheme in Europe,

To intensify the discussion about IRIS, a document was elaborated taking into account the gaps existing in IRIS to havethe standard applicable to the operators.

According latest news, UIC has postponed its involvement.

IRIS SteCo is continuing to convince individually the operators to join.

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24File: IRIS General Presentation 2008

Challenges / Risks – ERA

Due to the fact that IRIS is not an international recognized standard, e.g ISO, ERA will not be able officially to refer to it, e.g. in TSIs.

Maintenance Workshop Certification.

focuses on safety issues principally and will not have a mandatory aspect for the companies.First draft document is about to be publishedERA-IRIS Technical discussions to be continued

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25File: IRIS General Presentation 2008

Next steps

Preparation of IRIS rev02 for launching during UNIFE General Assembly 2009 by involvement of industry and operators

IRIS Seminar during InnoTrans 2008

Development of communication outside Europe

Involvement in ERA and ISO/CEN Workshops

IRIS Management Centre will continue to support clientsand to monitor certification bodies performance.

And the IRIS Group will continue to encourage railway companies to recognize IRIS Certification.

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26File: IRIS General Presentation 2008

Conclusion

IRIS shall give the opportunity to every railway stakeholder to improve his performance,

In all countries, Quality shall push competition,

Continuous improvement is key for the railway industry,

IRIS shall provide everybody high added value

IRIS shall be THE answer for Quality improvements

in the Railway Sector.

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27File: IRIS General Presentation 2008

Your contact

UNIFEAvenue Louise, 2211050 BruxellesBelgium

Bernard KaufmannGiuseppe GrecoPavla Kampikova / Nevena PetrovaTel: +32 2 642 23 26Fax: +32 2 626 12 61Mail: [email protected]: www.iris-rail.org

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28File: IRIS General Presentation 2008

ThankThank youyou for for youryour attention !attention !