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Entry for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh in Madhya Pradesh Inclusive Urban Planning (Preparation of City Development Plans) A successful initiative by Govt. of Madhya Pradesh Submitted by: Urban Administration and Development Department, GoMP Submitted to : Ministry of Urban Development Government of India

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Page 1: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

Entry for Innnovations in Urban Planning

Government of Madhya Pradesh

Inclusive Urban Planning in Madhya Pradeshin Madhya Pradesh

Inclusive Urban Planning

(Preparation of City Development Plans)A successful initiative by

Govt. of Madhya Pradesh

Submitted by: Urban Administration and Development Department, GoMP

Submitted to : Ministry of Urban Development Government of India

Page 2: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

Contents

1. Background

2. The Inception

3. Cities covered

4. Target

5. The implementation process

6. Consultative approach

7. CDP requisites

8. Results achieved

9. Glimpses of City vision

10. Glimpses of City investment

Page 3: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

Background/ Scenario

State's commitment for Urban developmentMadhya Pradesh is urbanising at a fast rate and the urban local bodies of the State are facing the challenge of meeting the requirements of the growing population with limited technical and financial resources. GoMP with the support of Government of India and other multilateral agencies has initiated a number of programmes to meet the growing demands of infrastructure and service delivery. These are the GoI schemes:Urban Infrastructure Development Scheme for Small and Medium Towns (UIDSSMT) and Integrated Housing and Slum Development Programme (IHSDP),the GoMP initiated DFID funded MPUSP, which links reform with investment in infrastructure for the poor etc. Other than this there are several programmes that have been initiated by the GoI and GOMP.As a part of its commitment to transform the State in to “ Swarnim Madhya Pradesh”, the Government of Madhya pradesh proposes to facilitate: (i) planned development (ii) facilitate investments for making the State slum-free; (iii) Social development and (iv) Strengthen the existing policies in order to achieve these goals.

ecognizing the growing phenomenon of urbanization, Government of India launched JNNURM in the year 2005. In order to frame-out the planned development of the cities and also to make the cities sustainable the preparation of City RDevelopment plan was made mandatory by the Govt. of India.

The concept of CDP preparation was further debated in Madhya Pradesh and the need of CDPs was highly recognized. The matter was taken up at the highest level of Government and it was decided to not restrict the CDP preparation to the Million plus cities but to also extend it to all the 360 Municipalities of the State. It was also decided by the State Govt to provide funds for it and to engage leading consultants for this job. Madhya Pradesh is the first state in the country where urban development plans are being made on such a large scale. One of t he key feature in this process is the formulation of plans through consultative approach. The historic initiative of the State Govt. has almost taken up its final shape. The development plans of 96 cities of the state are completed and would get final approval from the concerned ULBs by the month of December while those of ten municipal corporations would get completed by March 2011. By the year 2013-14, development plans of all the civic bodies in the state will be completed.

Madhya Pradesh is the second largest state in the country (9.4% of the country's geographical area) with a population of 60.35 million (about 6% of the country's population). It is also one of the fastest growing states of the country with population growth rate of 24.3% during the period 1991-2001 which is significantly higher than the all-India rate of 21.3% during the same period. There are 360 urban centres in the state, which comprise of 14 Nagar Palika Nigam (Municipal Corporations), 96 Nagarpalik Parishad (Municipal Council), and 250 Nagar Panchayats. Rate of urbanisation in Madhya Pradesh is fastly reaching the National average of 28%. It is expected to cross the 30% mark in another 15 years. Urbanization and globalization has lead to economic, social, and political transformation in many States of India. While this ongoing transition poses numerous challenges, it also offers significant opportunities to accelerate economic growth and improve the overall quality of life for its citizens. Whether this potential is realized depends critically on how Indian cities are managed. Strengthening urban management, through better planning, is therefore a key area by which cities can meet the challenges of urban development.

1.1 Urbanisation in Madhya Pradesh : The Scenario1.1 Urbanisation in Madhya Pradesh : The Scenario

Page 4: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

1.2 Need of planning interventions

After the assessment of the performance of the ULBs and their capacity for exploiting the abovesaid resources it was felt that a city

development vision is essential, not only for accessing GoI/GoMP funding but also for providing a strategic framework for

converging and co-ordinating various development inputs towards positioning the city on a sustainable planned development

path.

· Considering above, the Govt. of Madhya Pradesh decided to get prepared the City development plans for all the towns

through its own budgetary provisions.

· Hon'ble Chief Minister of Madhya Pradesh, Shri Shivraj Singh Chauhan and Hon'ble Minister Urban Administration and

Development, GoMP Shri Babulal Gaur took keen interest in the project and prepration of CDP's of all remaining

Corporations and all Municipal Councils was taken up in July 2009.

· While the CDP preparation for Municipal Corporation was initiated under the GoMP-DFID partnership project

“UTTHAN”, the CDP preparation work for Nagar Palikas and historically important towns was undertaken by the State

Govt. itself.

· Special attention was given on religious and historic towns (despite of their small population).

City Development Plans of 106 cities : Robust step of GoMP

The Project Cities

Cities selected for CDPNagar Palika

Holy cities

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

Page 5: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

The CDP preparation exercise was initiated in the month of

July, 2009. The most important single factor was strong,

committed consultants. In fact, it was well understood that

the client should be vigorously involved in and dedicated to

the project before the first consultant walks through the

door. Selecting the consultant team was one of the most

important decisions in implementing CDP project.

Thus, it was decided to call the consent of highly qualified

and leading firms which were empanelled under JNNURM.

Other than the empanelled firms an RFP was floated to

select other interested planning firms (for technical

evaluation). Thus, the selection of consultants was based

upon two criterions:

· Technical evaluation based upon RFP

· Consent of consultants empanelled under

JNNURM

(see RFP at annex-1)

Figure 2 RFP as published in the National newspapers

The RFP was floated at the national level for interested

companies and consent from the JNNURM empanelled

interested companies were called. State got a tremendous

response from planning firms/ agencies and received

consent from 18 JNNURM empanelled firms and Technical

proposals from 36 firms. Following a rigorous selection

process 21 companies (out of 36) were selected and 17

JNNURM empanelled firms were found interested.

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

Inception/RFP

Page 6: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

S.N. Company Name Name of allocated City

1 EGIS India Consulting engineers Pvt. Ltd., New Delhi ( BCEOME Societie )

Khargone Badwaha Maheshwar*

2 LEA Associates South Asia Pvt Ltd., New Delhi Shivpuri Chanderi Orchha *

3 Infrastructure Professionals Enterprise (P) Ltd., New Delhi

Dhar Manawar Pithampur

4 DHV India Pvt. Ltd., New Delhi (MDP Consultants Pvt. Ltd.)

Pandurana Dongar Parasiya Malajkhand

5 CRISIL Ltd., New Delhi Mandsaur Jaora Mahidpur 6 JPS Associates (P) LTD. Delhi Guna Raghogarh Narsinghgarh

7 IL&FS, Infrastructure Development Corporation Ltd., Hyderabad

Itarsi Sivani Malwa Harda

8 IDFC (Infrastructure Development Finance Company Limited), New Delhi

Sironj Ashoknagar Sheopur

9 ICT Pvt. Ltd. New Delhi Bhind Gohad Porsa 10 Community Consulting India Pvt. Ltd., Chennai Nagda Khachrod Badnagar 11 Ernst & Young Pvt. Ltd., Gurgaon Chhindwara Seoni Junradev 12 Feedback Ventures Pvt. Ltd., Gurgaon Betul Amala Multai* 13 ICRA Management Consulting Services, New Delhi Hoshangabad Pipariya Mandideep

14 Shrishti Urban Infrastructure Development Ltd.New Delhi

Ganjbasoda Bina - Etawa Khurai

15 Datamation Research Analyst, Delhi Damoh Hatta Garhakota 16 Metha & Associates, Indore Sehore Shujalpur Shajapur

17 Groupe SCE india Pvt. Ltd., Bangalore Datia* Tikamgarh Dabra

18 Darashaw & Company Pvt. Ltd., Mumbai Berasia Kolar Morena 19 STEM Banglore Begumganj Raisen Ambah

20 Rudhrabhishek Enterprises Pvt. Ltd. (REPL), Lucknow

Umaria Dhanpuri Sabalgarh

21 Voyants Solutions Private Limited, Guragaon (Haryana)

Anuppur Amarkantak*

22 SAI Consulting Engineers Pvt. Ltd. Narsinghpur Gadarwara

23 Aarvee Associates Architects Engineers & Consultants Pvt. Ltd., Hyderabad

Kotma Pasan

24 Meinhardt Singapore Pvt. Ltd., Noida (UP) Sarni Damua

25 DMG Consulting Pvt. Ltd., Noida (UP) Mandla* Nainpur

26 All India Institute of Local Self Government, Ahmedabad

Ashtha Omkareshwar*

27 CEPT University, Ahmedabad & Development Pro, Bhopal

Jhabua Alirajpur

28 Senes Consultants India Pvt. Ltd., Mumbai Sanawad Nepanagar

29 Creative Circle, Nagpur Balaghat Waraseoni

30 N K BUILDCON Pvt. Ltd., Jaipur Neemuch Agar

31 ICICI Winfra Ltd., Kolkata Panna* Chitrakut*

32 Infotech Geospatial (india) Ltd., Hyderabad Sarangpur Baiora

33 DDF Consultants Private Limited, New Delhi Rehali Deori

34 Eco-Pro Environmental Services, Indore Sendhwa Barwani

35 NSS Associates , Hyderabad Sihora Panagar

36 Spatial Decisions, New Delhi Sidhi Maihar*

37 ENARCH Consultants Pvt. Ltd., Noida (UP) Nogaon Chhatarpur 38 Artefact Projects Ltd., Nagpur Shahdol Bijuri

*HOLY CITY

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

Cities / Consultants

Page 7: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

The State Govt. has decided to execute the CDP process in a phased manner. It has been targeted

that the CDPs of all the 360 cities of Madhya Pradesh would be completed by the year 2013-14. The

State Govt. has made following budgetary provisions in the State budget:

The CDP preparation task was awarded on fixed fee basis and each CDP was awarded at Rs. 10 lacs

each (excluding taxes). The CDP allocation was done in the following manner:

Each JNNURM empanelled firm : 3 cities Total Consultancy fees : Rs. 30 lacs (excluding taxes)

Technically selected firm : 2 cities Total Consultancy fees : Rs. 20 lacs (excluding taxes)

The payments were done on the basis of milestones achieved, as shown below:

th thTill date, UADD GoMP has received all the Draft CDPs and payments up to 4 stage has been done up to 4 Stage.

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

Target

Financial year State's budget No. Of cities

provision (for CDP preparation)

2010-11 10.52 crores 106

2011-12 3.75 crores 79

2012-13 3.75 crores 75

2013-14 5.00 crores 100

MILESTONE LINKED PAYMENT PERCENT AMOUNT

Total contract value 100 1000000 (excluding taxes)

On approval of : Inception report (Approval from SLSC) 15 150000(excluding taxes)

On approval of : Sector analysis and city profile (Approval from SLSC) 20 200000(excluding taxes)

On approval of : Report of the strategy and priority project workshop (Approval from SLSC) 20 200000(excluding taxes)

On approval of : Draft Final CDP with CIP and FOP(Approval from SLSC) 25 250000(excluding taxes)

On approval of : Final CDP (Approval from SLSC) 20 200000(excluding taxes)

(SLSC : State Level Steering Committee, comprising Principal Secretary UADD-GoMP, Commissioner UADD-GoMP, Project

Director ADB and MPUSP and Chief Engineer UADD-GoMP

F CDPs of 4 cities have already been prepared under JNNURM

F CDPs of 10 Municipal corporations,91 Municipal councils and 5 Nagar Panchayats (holy cities would get prepared by the year 2011

F CDPs of the rest of ULBs would get prepared by the year 2014

All CDPs by the year 2014

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Page 8: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

The implementation process involved the following steps:

Figure 4

Website for CDP

information

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

Implementation Process

Preparation of RFP, CDP toolkit and

recruitment

of Monitoring and management cell (City Managers’ Association M.P. was nominated )

Selection of Consultants based upon

technical evaluation and consent

(of JNNURM empanelled firms)

Orientation workshops for Consultants and

ULBs officials

Monitoring

(Formation of separate website for better

information dissemination and transparency)

Review ( 1.

State level Review of all the

CDPs at 2

stages 2. Appraisal of CDP

reports at every stage)

(District level review by a committee

headed by District collector)

(City level review by ULB and Council)

Approval and consultancy fee paymentsAll the payments done are beingAll the payments done are being only after only after

the appraisal of stagewise reportsthe of stagewise reports

All the payments are being done through All the payments are being done through

interbank--transfer (RTGS)transfer (RTGS)

Website www.mpcdp.com for information dissemination and CDP progress monitoring

Website also gives information on status of CDP report, appraisal and payment status of consultancy fees

Regular updation of Web-site is done

Immediate and constant interaction with the consultants through e-mail

Page 9: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

The Consultative approach

The Stagewise report submission process

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

The CDPs were conceptualized on the basis of following :

1. Consultative approach2. Inclusive urban planning

The formulation of CDPs involved 5 workshops at the city level and 2 workshops at the Stat level. The stakeholders and local populace was involved in each stage of the CDP preparation process.F In order to make the stakeholders aware of planning

process an orientation workshop was organisedFThe sectoral analysis and existing infrastructure

analysis of the town was presented before the Stakeholders

FThe Stakeholders were asked to formulate a vision statement for their town

FSectoral strategies and proposals were also discussed with the local populace.

FSpecial emphasis has been given on urban poor sector. JNNURM's 7 point charter has been considered for the same.

F JNNURM's toolkit for Heritage cities has also been considered.

Figure 3 : CDP news, 30th September 2009 : Dainik Bhaskar

Page 10: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

The preparation of the CDP took advantage of the Toolkit 2 prepared by GoI under JNNURM and other

guidelines as formulated by Urban Administration and Development Department, GoMP and CIty

Managers' Association Madhya Pradesh. The consultants were also instructed to follow Heritage toolkit for

relevant cities. The toolkit provided guidance for formulation of a CDP based on the concept of a

consultative strategic planning process. The requisites for CDP preparation as mentioned in the toolkit and

RFP have been presented below:

Aims and Objectives of the Assignment

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

“CDP will draw on the basic structure and planning process from the toolkit with a focus on integrating the

current initiatives of various organisations and schemes and developing a strategic framework for

undertaking priority developmental actions in the medium term. The CDP will also prepare the ground for

mobilising funding beyond JNNURM and other existing programmes. It will particularly address the issue of

revitalising local economic development by attracting private sector funding.

Currently planning is only a discretionary function of ULBs in MP and there is a general lack of planning

culture even in the larger Corporations. 4 cities of MP (Bhopal, Indore, Jabalpur, Ujjain), included in JNNURM

have prepared their CDPs. The lessons from these need to be incorporated into the proposed CDPs. The

CDP will also be linked into the overall spatial planning and policy framework of Master Plan and more

importantly into the annual municipal budgeting. Linking the investment plan of the CDP with the municipal

budgets will be crucial in ensuring the O&M and thus sustainability of the infrastructure assets created.

Preparation of the CDP will consist of city development strategies that come out of a structured consultative

process. The process will enable elected representatives, key staff of MC departments, parastatal agencies

and other institutions, policy makers and the citizens to participate and plan for spatial, social and economic

development of the concern cities. A City Development Plan (CDP) will present both a vision of a desired

future perspective for the city and the ULB's strategic framework of sectoral plans translated into actions that

define on how the ULB, together with other stakeholders, intends to work towards achieving their long-term

vision in the next five years.”

The Purpose and Objectives for CDP preparation as mentioned in the toolkit and RFP have been presented

below:

The aim of this exercise is to support various Cities/Urban Local Bodies of Madhya Pradesh in preparing the

City Development Plan (CDP) for their respective cities. The CDP should provide a comprehensive medium

term strategy (Vision 2035) as well as a City Investment Plan (CIP), based on which the concerned ULB will be

able to access funds under GoI/GoMP schemes as well as from own and other sources based on priority

actions and projects identified in the CDP .The document should also provide Financial Operating Plan (FOP)

to direct the ULBs for mobilising various financial resources to implement the identified projects.

The City development Plan must adhere with the JNNURM's CDP preparation toolkit. The inadmissible

components under JNNURM should also be included in the task. The CDP should also include Broad Master

planning of the town and should be prepared keeping in view the Master Plan (wherever exists) provisions

as prepared by Town and Country Planning Department . It is also expected that the CDP would provide Urban

Reform Action Plan for the ULBs as envisaged under JNNURM.

CDP Requisites

Page 11: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

Specific Objectives

Sectors covered

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

1 City profile (including historic importance, demography, growth pattern, socio-economic

conditions etc.)

2 Physical growth management (including Land-use analysis etc.)

3 Water Supply

4 Sewerage

5 Storm Water Drainage

6 Solid Waste Management

7 Sanition

8 Traffic & Transportation

9 Electricity ,Street Lighting & Fire fighting

10 Basic Services to the Urban Poor, Slums & Housing

11 Environment

12 Urban Governance

13 Heritage and Tourism

14 Social Infrastructure & Other Projects

15 Institutional framework

16 Municipal finance

17 City Investment Plan (CIP)

18 Financial Operating Plan

19 Urban reforms

20 City Vision

l The CDP will scale up existing urban development and poverty alleviation schemes within a comprehensive and coherent strategic planning framework in order to ensure optimal benefit from available resources for the citizens of the ULBs.

l The CDP should aim to catalyse new thinking and provoke debate through a consultative stakeholder driven process.

The vision and strategic thrusts of the CDP will be built around the lessons and findings of a comprehensive and

rigorous stakeholder consultation and documentation process.

l It is expected that the CDP will serve the requirements of the UIDSSMT and IHSDP programmes as well as JNNURM

and other development schemes.

l The CDP will generate specific priority actions and projects that can be the basis for mobilizing funding from diverse

sources.

Page 12: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

Subsequent to the initiative the following results were

achieved:

· City Development Plans of 96 cities are in the

process of finalization by the concerned ULBs by

December,2010

· CDPs of 10 Municipal Corporations under Project

UTTHAN would get finalized by March 2011

· City Investment Plan and Financial Operating

Plan as have been proposed under the CDPs

shall be transformed into action

· 96 ULBs covered under this exercise now have

“to the scale map” of their town

· Required investment for three phases i.e. 2010-

2015, 2015-2025 and 2025-2035 has been

assessed in respect of every city

· Possible financing options and implementation

mode and agencies have been identified (various

financing options like PPP along with community

participation)

· Status of Urban reforms and timelines for their

achievement have been defined

· Awareness among the citizens for planned

development of their cities

· Tremendous public participation in workshops

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

Reults Achieved

In most of the ULBs stakeholders suggestion formats were distributed and their opinion on various sectors was received

Page 13: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

Glimpses of City Vision formulated in the CDPs

Water Supply

Solid Waste Management

Sewerage & Sanitation

Health Education

Heritage, Tourism &

Environment

Traffic & Transport

CDP focuses on

Urban Reforms

Urban Poor

Recreation

Housing

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

ULBs and consultants conducted extensive consultation with different types of stakeholders. At the time of individual discussions and the workshops, the stakeholders discussed and articulated several factors that should be taken into consideration while formulating the vision. Vision statements for some of the cities are as below.

"Develop Chanderi as an international tourist town by conserving and promoting heritage of the town and as an international centre for cottage industry of Chanderi saree.

"Mandsaur - A Clean Green Education City"

"To transform Mahidpur into a vibrant regional transport hub and pollution free city, through urban renewal and infrastructure development."

"To establish supremacy of Dabra in Gwalior district for agro based trade, industries and transportation activities with self-sufficiency in health and education for its citizens in an environmentally sustainable manner.

"Chitrakoot NP aspires to be an internationally recognized destination for spiritual and wellness tourism and a prominent center of learning and culture, where active promotion of sustainable tourism by the local government and administration shall be balanced with policies and programmes aimed at boosting local economic development along with generation and strengthening of livelihood based on sustainable use of locally available resources."

Page 14: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

CIP GLIMPSES Investments Identified for 2015

Panna

Maheshwar Datia Amarkantak

Orchha

Omkareshwar

Chitrakut

Holy Cities

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

S.No. City's Orchha Chitrakut Maihar

1 Water Supply 17.93 6.00 29.02

2 Sewerage 26.48 5.74 37.35

3 Storm Water Drainage 58.71 0.73 0.00

4 Solid Waste Management 9.84 1.28 1.56

5 Sanitation 0.00 2.24 0.00

6 Traffic & Transportation 22.63 7.56 71.98

7 Electricity & Street Lighting 0.00 0.00 0.00

8 Basic Services to the Urban Poor,

Slums & Housing

6.71 4.08 7.00

9 Environment 2.89 2.63 7.47

10 Urban Governance 1.00 0.10 1.00

11 Heritage & Tourism 3.85 0.00 51.04

12 Social Infrastructure & Other Projects 3.98 2.10 64.72

Total 154.02 32.45 271.14

(Rs. in Crores)

Page 15: A successful initiative by Govt. of Madhya Pradesh Entry … for Innnovations in Urban Planning Government of Madhya Pradesh Inclusive Urban Planning in Madhya Pradesh (Preparation

Document Submitted for National Urban Awards 2010Agency : Urban Administration and Development Department, GoMP

State : Madhya Pradesh

(Preparation of City Development Plans)

Govt. of Madhya Pradesh

Project Management & Documentation : City Mangers' Association Madhya Pradesh