5s in retail

8/10/2019 5s in Retail

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5S In Retail

Implementation & Its benefits


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What is Retail?

The sale of goods to the public in relatively small

quantities for use or consumption rather than for

resale.

Characteristics of the retail market

strong competition

shorter product life cycle

longer product development time

high sensitivity of demand


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Lean Retailing

Lean retailing is an approach to re-inventing a long

established business practice by using lean tools

along with new information technologies to cut out

waste and make operations more profitable.


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What is 5S?

Sort

Set in order

Shine Standardize

Sustain


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5s


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5S Focus

5s program focuses on:

Having visual order

Organization Cleanliness

Standardization


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5S in Retail Sector

SEIRI (SORT)

The areas of application:

The store room Display racks


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Before Sorting


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After Sorting


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Seiton (Set in Order)

All items were placed in labeled racks


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In store room


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Seiso(Shine), Seiketsu(Standardize) &

Shitsuke(Sustain)

Maintain

Train

Habitualise


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Computer Service Centre

Before 5s


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After 5s


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The Back Office of a Banks Branch

SEIRI: The Cleaning up /

Sorting

A cabinet storing files and

stationery in an unorganized

manner


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Seiton :Maintain Orderliness

A place for everything and everything is in its place

All these files as well as racks were labeled

Unnecessary files were sent to the archives section

A list was stuck outside the cabinet to make search

easy and quick

More frequently used files were kept in 2ndand 3rd

racks while stationery was in the 4thand 5thracks


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SEISO : Cleaning

Rules were set to clean up the cabinets every

weekend in the order prescribed


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SEIKETSU: Standarisation

Standards were set for a regular practice of 5s

For eg. Labeling new file, putting them in the

sequence of months, and in the appropriate rack


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SHITSUKE: Making it a Habit

It is required to be followed strictly, regularly and by

everyone right from top to bottom

Everyone was oriented towards the consecutive

benefits and how important is everyones role in its

implementation


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Importance Of Lean In Retail Stores

Stage 1: Correct layout and arrangement of

merchandise:

Enabling customers to quickly find what they want with

minimal assistance increases sales

Stage 2: Ease of operations:

Eliminating challenging activities greatly improves

employee retention, reducing training costs and improving

customer service


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Importance Of Lean In Retail Stores

Stage 3: Removing NVA unpacking and packing

operations

Implementing a more efficient receiving and stocking

process allows labor to be redirected to sales activities


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Stage 1: Correct Layout and

Arrangement of Merchandise:

Remove rotten stock

New arrivals and products in demand should be

exclusively showcased

Merchandise should be sorted according to the retail

format:

Category wise

Brand wise

Product wise Price wise

Size wise

Discount wise


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Stage 1: Correct Layout and

Arrangement of Merchandise:

Store map should be displayed in supermarkets near

entrance

Color scheme for different categories

Navigation sign boards should be visible

Low value products like chocolates should be placed

at the point of sales to motivate impulse buying


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Merchandise should be stocked according to

categories

Merchandise should be within easy reach of the

employee

Employee should be assigned to a single

category/workspace


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Point of sales:

All unnecessary items should be removed from the

billing area

Necessary tools like pen, barcode scanner, card

swiping machine should be attached to the counter

A helper should be provided for keeping the

merchandise in the polybags

Extra basket or trolley should be available for stocking

the rejected merchandise


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Stage 3: Removing NVA unpacking

and packing operations

Load trucks at DC in store-friendly format for orderly

and efficient put away

Ship similar SKUs in coded bins to eliminate the need

for re-sorting


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Stage 3: Removing NVA unpacking

and packing operations

Shelf Ready Packaging(SRP):

SRP essentially means that the products are sold out

of the same packages in which they are delivered to a

store


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Benefits

Improved customer experience by streamlining sales

floor

Eliminate billing errors

Improved product and employee safety

Better use of floor space

Improved employee satisfaction


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Office 5S

It can be applied to:

Any person who has a permanent location for

performing their work

Shared spaces such as office cubicles

Shared copier or printer


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Office 5S

SORT:

De-clutter your desk

De-clutter your desktop homescreen

Scan paper docs that are not needed in hard

copies an store electronicaly

Put regular meetings into the calendar


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THANK YOU!

Arvind Singh M/BFT/11/06

Vipul Bhatia M/BFT/11/31

5s in retail

Documents