24588485 effective presentation skills

8/9/2019 24588485 Effective Presentation Skills

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Effective Presentation Skills

Survival Skills of Presenting

Impact of a Skillful Presenter

Presentation FormatControlling Nerves

Using Visual Aids

Questioning Skills


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Agenda Self Talk

Body Language Information Presentation Format

Handling Questions and Responses


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Self TalkAutomatic

Self management Mental habits

150 versus 400 wpm

Words have power


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Self-Talk Sequence

Feelings

Action/BehaviorResults/Impact

Thoughts


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Categories of Negative Self-Talk

Put down self

Put down others Expect dismal failure

Over-react or generalize


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Self-TalkWhat to Do About ItAwareness

Analysis Substitution

Repetition


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Impact of a Skillful Presenter Credibility

Authority Enthusiasm

Entertaining

Dynamic Exciting


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How Information is

Communicated

Visual

Vocal

Verbal

55%

38%

7%


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Body Language: Benefits Creates credibility for presenter

Gains and holds attention Reduces your nervousness

Supports what is being said

Minimizes distractions to participants


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Visual Factors Posture and stance

Body movement Hands and gestures

Facial expressions

Eye contact


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Vocal FactorsVolume

Rate Infliction

Pauses and fillers


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How to Eliminate Fear Everyone is afraid

Learn to control it Use a strategy to Control Fear


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Strategies to Control Fear Start with three Ps

1.

Plan your presentation2. Practice your presentation

3. Prepare yourself


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Plan your presentation Do not wing it

Create an outline Consider

Introduction (get attention, expresspurpose, set up with roadmap)

Body (expand main ideas)

Conclusion (restate key ideas)


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Practice your presentation Practice, Practice, Practice

Spend 1 hour for every 2 minutesspeaking

Includes planning


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Prepare yourselfArrive early

Meet as many people as you canmakethem your friends

Meet person introducing you

Give them your bio

Make sure they pronounce your namecorrectly


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Visualize Your Success Take 2-3 minutes a day visualizing your

success

Audience clapping

Your confidence high

Remember audience wants you tosucceed!


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Its not about YOU!Audience thinking WIIFMWhats in it

for ME!

Focus on WIIFTWhats in it for THEM!


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How to WIIFT Concentrate on benefits you are giving

them

Not on yourself and your nerves

Nervousness doesnt show as much asyou feel it

NEVER tell them you are Nervousreveal NO negative information


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How to WIIFT Keep your audience involved

Exercises, role-playing, questions Take the attention off you and put it on

your audience


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Breathe Common error

Take time to breathe before yourpresentation

Breathing reduces anxiety and calmsyour nerves


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Presentation FormatDependson Audience and Purpose

Informative

PersuasiveImpromptu


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Generic Format Introduction (Set them up with what

you will tell them)

Body (Tell them)

Conclusion (Tell them what you wantthem to rememberkey points)


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Information Presentation Format Introduction

Attention-getter/ Involve Activity

Purposewhy are you talking? Preview Agenda--roadmap

Body Develop 2-3 main points

Conclusion Review and summarize key points Strong concluding statement Action: State the desired action to be taken


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Attention-Getters Questions

Dramatic facts /

evidence Statistics

Anecdotes

Self-disclosure

Testimonials

A personal story

An involved activity

Analogies Humor

Brain teasers

Demonstrations

Props


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Stating the Purpose Big picture

Whats in it for them?

Why what Im about to say is important

How this information will fit in

How this information will help you

Where you would use or apply thisinformation


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Using Visual Aids

Why use them

How to create themHow to use them


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Why Use Visual Aids People are 43% more likely to be persuaded

Makes your ideas easier to understand

People will remember 85% of everythingwe learn comes from information taken invisually

One picture is worth 8 minutes of talking

They are your notes!


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Possible Visual Aids Flip charts

Power point

presentation

Overheads

Slides

Videotape Video show

Demonstrations

Computer printouts

Wall charts

Reports

Leave behind book

or report Props


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How to Create Them 6 X 6 Rule

Bold and dark colors

Title and bullets

One theme per slide


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VA Guidelines Ensure all can see

Speak to the audience

Make them Big and Simple Make Colorful and eye catching


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Importance ofColor Biggest reason for Power of Visuals

Comprehension & retention improved45% over black and white

Colors guide emotional

response


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Red BackgroundA red background is not

very effective


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NeitherIs a greenbackground?


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What Colors? Must be legible

Need contrast on graphics

Need contrast on background

Use dark background


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VA GuidelinesPoint out on visualuse it to connectwith audience

Point out tables and graphicsthemore complex the more pointing

Make sure visual is pertinent

Do not leave up complex visualwhen you are done with it


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Using them Use 4 Ts (Turn, Touch, Turn-

back, Talk)

Never stand in front of what youare showing

Allow audience time to read Clearing versus revealing


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Rehearsing

Preparing for andPracticing Delivery


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An Extemporaneous Talk

What is an extemporaneous talk?

An extemporaneous talk is one thatis prepared in advance butdeliveredwithout notes or text


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An Extemporaneous Talk IS NOT

Impromptu because there is pre-

talk planning and preparation

A memorized speech because thetalk must sound conversational


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Preparing to Deliver1 Rehearse

Use Skeleton Outline Record Presentation

Manage Visuals

2 Practice Eye Contact


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3. Use Your Voice Effectively


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Gestures

Whole Body

4. Cultivate Movement


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5. Check Mannerisms


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- Delivering

1 Contain Stage Fright

2 Remember Attention Getter

3. Name & Purpose

4. Roadmap

5. Check Movement & Voice


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6. React to Audience

7. CheckMannerisms

8. Use Transitions

Delivering (continued)


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Strengthening Your PresenceConfidence

EnthusiasmSincerity

Friendliness


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Additional Elements

Eye Contact

Body Actions

Appearance


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Keys For Success

Start Positively

Handle Stage Fright Use Audiovisual Aids Effectively


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Successful Keys Cont

Evaluate Audience Feedback

End Positively


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Questions to Presenter

Benefits and Challenges

Types of QuestionsHoe to Handle Questions


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Benefits of Questions &

ChallengesAllows you to clarify

Provides more information

Demonstrates your expertise

Involves the audience

Creates a forum for other points of view

Helps check for understanding


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Three Types of Questions . . . Information Seeking

Request for more information

Complex/difficult to answer Hostile or Loaded

Hostile / resistanceAngry / mean spirited

Closed-Ended Could be Yes or No, or one word

answer


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With Close-Ended Questions . . . Face and attend to questioner

Answer question

Invite group to ask next question


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Handle Questions Masterfully Face/Attend to:

Reflect Question To:

Pause

Respond To:

Check Back


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Reflecting StemsYoure wondering whether . . .Youd like to make sure that . . .

Youre hoping for . . .Youd be helped by knowing . . .Youd like to know . . .

The issue for you is . . .The problem youre concerned about is

. . .


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Watch Out ForYour tone of voice when rephrasing

a question

. . .obviously . . . (dummy)

as I said before . . . (dummy)

Good question response Not knowing the answer


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Response OptionsAnswer briefly and move onAnswer partially

Refer them to a source See them at a break Turn it back to the questioner

Find the answer and get back to thequestioner Simply say I dont know.


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The Communication Cycle

Speak My thought is . . .

Id like to see My experience is .

Check / Question What do your think about .

. .?

How does this sound? What are your thoughts? How are you seeing this?

Listen / Reflect Your point is . . .

Your concern is . . . You are asking . . .


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Communication Cycle

Check / Question

Listen / Reflect

Speak

Pause / Decide

24588485 effective presentation skills

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