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CUTA DATA Canadian Transit Fact Book

@canadiantransit

CUTA-ACTU

www.cutaactu.ca

2014 Operating Data

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CANADIAN URBAN TRANSIT ASSOCIATION Vision To inspire and influence the evolution of integrated urban mobility. Mission Statement CUTA is the collective and influential voice of public transportation in Canada, dedicated to being at the centre of

urban mobility issues with all orders of government, and delivering the highest value to its members and the communities they serve.

CUTA will be the "go-to" organization for information, trends, networking and training, providing leadership for its members and all stakeholders.

To operate effectively, CUTA will foster a culture of active engagement with its members. CUTA will deliver a high performance working environment. Its team will be consummate experts and

professionals. Success will be measured by an action-oriented focus, achievements, and contributions to member success.

CUTA DATA PRODUCT TERMS OF USE COPYRIGHT The Canadian Urban Transit Association (CUTA) is the owner of all intellectual property rights (including copyright) in this data product. Users of this data product (Users) are hereby granted a non-exclusive right to use this data product subject to the terms below. TERMS OF USE This data product may only be used for personal, corporate, educational or public policy research purposes. This permission includes the use of the content in analyses and the reporting of results and conclusions, including the citation of limited amounts of supporting data extracted from this data product. The Data may not be:

Sold, copied or otherwise traded Put available on the internet

When used in research: The source of any such data must be acknowledged in all documents and communications by providing the following source citation at the bottom of each table and graph: Source (or “Adapted from”, if appropriate): Canadian Urban Transit Association, name of data product, catalogue number of data product, reference date of data product. Users shall obtain approval from the CUTA department of Research, Technical and Member Services before distributing any material extracted from this data product in any medium outside of the CUTA member organization. Users shall not use any part of this data product to develop or derive any other data product or data service for distribution or commercial sale. WARRANTIES AND DISCLAIMERS This data product is provided “as-is” and CUTA makes no warranty, either express or implied, including but not limited to, warranties or merchantability and fitness for a particular purpose. In no event will CUTA be liable for any direct, special, indirect, consequential or other damages however caused. ANY USE WHATSOEVER OF THIS DATA PRODUCT SHALL CONSTITUTE YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE TERMS DESCRIBED ABOVE. For further information please contact the CUTA License Administrator: License Administrator Canadian Urban Transit Association Phone: 416-365-9800; extension 113 E-mail: techservices@cutaactu.ca Canadian Urban Transit Fact Book – 2014 Operating Data Published by: Canadian Urban Transit Association Suite 1401, 55 York Street Toronto, Ontario M5J 1R7 Canada Telephone: 416-365-9800 E-mail: techservices@cutaactu.ca Website: www.cutaactu.ca

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CUTA REPORT DOCUMENTATION FORM

CUTA Report No. RTS-15-02E

ISBN No.

Publication Date September 2015

Title and Sub-title

CANADIAN TRANSIT FACT BOOK 2014 OPERATING DATA

Prepared By Tammy Siu Coordinator, Industry Data

Performing Agency Canadian Urban Transit Association 55 York Street, Suite 1401 Toronto, Ontario M5J 1R7 Tel: 416-365-9800 / Fax: 416-365-1295 E-mail: techservices@cutaactu.ca Website: www.cutaactu.ca

Project Manager Wendy Reuter Vice President, Member Value

Sponsoring Agency

Supplementary Notes Please contact CUTA's Research, Technical and Member Services Department for any corrections or comments. Copyright © 2015 Canadian Urban Transit Association (CUTA) - Association canadienne du transport urbain (ACTU)

Abstract The Canadian Transit Fact Book contains operating statistics collected from 105 CUTA member transit systems which provide transit services for the public. The Fact Book provides detailed data for 2013 and 2014, along with key performance indicators, for each transit systems. The report also provides summary information for each province, population group, metropolitan page, and for Canada, summary tables for revenues buses by accessibility, fuel type, and number as well as graphs comparing key indicators.

Key Words Urban Transit; Operating and Financial Statistics; Performance Indicators

Language RTS-15-02E: English RTS-15-02F: French (This report is also available in French.)

No. of Pages 254

Distribution Available to CUTA members only.

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FICHE DE PUBLICATION DE L'ACTU

Rapport no RTS-15-02E

ISBN no

Date de publication septembre 2015

Titre et sous-titre

Répertoire statistique du transport en commun au Canada Données d'exploitation de 2014

Préparé par Tammy Siu Coordonnatrice, données statistiques

Organisme exécutant Association canadienne du transport urbain 55 rue York, Suite 1401 Toronto (Ontario) M5J 1R7 Tél: 416-365-9800 / Fax: 416-365-1295 Courriel: techservices@cutaactu.ca Site web : www.cutaactu.ca

Directeur du projet Wendy Reuter Vice-présidente, Valeur aux membres

Organisme parrain

Renseignements supplémentaires Veuillez contacter le département de recherche, services techniques et services aux membres de l'ACTU pour tous commentaires ou corrections. Copyright © 2015 Canadian Urban Transit Association (CUTA) - Association canadienne du transport urbain (ACTU)

Résumé Le Répertoire statistique du transport en commun au Canada présente les données d'exploitation recueillies auprès de 105 réseaux de transport en commun, membres de l'ACTU. Le répertoire présente les données détaillées d'exploitation pour 2013 et 2014, ainsi que les principaux indicateurs de performance, pour chaque réseau. Le rapport présente aussi un tableau sommaire pour chaque province, groupe de population, métropolitaine, et pour le Canada, résumes statistiques des autobus actifs par accessibilité, type de carburant, et nombre, ainsi que des graphiques comparant les principaux indicateurs de performance.

Mots-clés transport en commun; statistiques opérationnelles et financières; indicateurs de performance

Langue RTS-15-02E: anglais RTS-15-02F: français (Ce rapport est aussi disponible en français.)

Nombre de pages 254

Diffusion Ce rapport est disponible seulement aux membres de l'ACTU.

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Table of Contents List of Transit Systems i 2014 Industry Data Highlights iii Notes on 2014 Data v I. Canadian and Provincial Summaries G1 Canada G3 Alberta G4 British Columbia G5 Manitoba G6 New Brunswick G7 Newfoundland and Labrador G8 Nova Scotia G9 Ontario G10 Ontario (without GO Transit) G11 Québec G12 Québec (without AMT) G13 Prince Edward Island G14 Saskatchewan G15 Territories G16 II. Population Group Summaries G17 Commuter Rail Group G18 Group 1 (Population > 2,000,000) G19 Group 2 (Population 400,001 - 2,000,000) G20 Group 3 (Population 150,001 - 400,000) G21 Group 4 (Population 50,000 - 150,000) G22 Group 5 (Population < 50,000) G23 III. Metropolitan Summaries G25 Greater Calgary (Airdrie, Calgary) G26 Greater Edmonton (Edmonton, Leduc, Spruce Grove, St. Albert, and Strathcona) G27 Greater Montréal (AMT, Laval, Longueuil, and Montréal) G28 Greater Toronto & Hamilton (Brampton, Burlington, Durham Region, GO Transit, Hamilton, Milton, Mississauga, Oakville, Toronto (TTC), and York Region) G29 Greater Vancouver (TransLink) G30 National Capital (Gatineau, Ottawa) G31 IV. Individual Transit System Data 1 Appendix V. Summary of Revenue Buses by Accessibility A1 VI. Summary of Revenue Buses by Fuel Type A5 VII. Summary of Revenue Vehicles by Fleet Size A9 VIII. Graphs A11 IX. Urban Transit Statistics Glossary A17

CUTA Canadian Transit Fact Book - 2014 Operating Data

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List of Transit Systems

Municipality Page # Municipality Page # Municipality Page #

ALBERTA ONTARIO PRINCE EDWARD ISLAND

Airdrie ................................................ 2 Barrie .............................................. 72 Charlottetown .................................... 154

Bow Valley (Banff) ............................ 4 Belleville .......................................... 74

Calgary .............................................. 6 Bradford West Gwillimbury ............. 76 QUEBEC

Edmonton .......................................... 8 Brampton ........................................ 78 AMT ................................................... 158

Grande Prairie ................................. 10 Brantford ......................................... 80 Gatineau............................................ 160

Hinton .............................................. 12 Burlington ........................................ 82 Laval.................................................. 162

Leduc .............................................. 14 Cobourg .......................................... 84 Longueuil........................................... 164

Lethbridge ....................................... 16 Cornwall .......................................... 86 Montréal ............................................ 166

Medicine Hat ................................... 18 Deseronto ....................................... 88 Québec.............................................. 168

Red Deer ......................................... 20 Durham Region ............................... 90 Sherbrooke........................................ 170

Spruce Grove .................................. 22 GO (Metrolinx) ................................ 92

St. Albert ......................................... 24 Greater Sudbury ............................. 94 SASKATCHEWAN

Strathcona County .......................... 26 Guelph ............................................ 96 Moose Jaw ........................................ 174

Wood Buffalo .................................. 28 Hamilton .......................................... 98 Prince Albert...................................... 176

Kingston ........................................ 100 Regina ............................................... 178

BRITISH COLUMBIA Leamington .................................. 102 Saskatoon ......................................... 180

BC Municipal Systems * .................. 32 London .......................................... 104

Kelowna .......................................... 34 Loyalist Township ......................... 106 TERRITORIES

Vancouver (Coast Mountain Bus + .... Milton ............................................ 108 Whitehorse (YT) ................................ 184

SkyTrain + SeaBus) ................... 36 Mississauga .................................. 110 Yellowknife (NWT) ............................ 186

Vancouver (West Coast Express) ... 38 Niagara Falls ................................. 112

Victoria ........................................... 40 Niagara Region ............................. 114

Niagara-on-the-Lake ..................... 116

MANITOBA Norfolk County .............................. 118

Brandon .......................................... 44 North Bay ...................................... 120

Winnipeg ......................................... 46 Oakville ......................................... 122

Ottawa ........................................... 124

NEW BRUNSWICK Peterborough ................................ 126

Fredericton ..................................... 50 Sarnia ........................................... 128

Miramichi ......................................... 52 Sault Ste Marie ............................. 130

Moncton .......................................... 54 St. Catharines ............................... 132

Saint John ....................................... 56 Stratford ........................................ 134

Thunder Bay ................................. 136

NEWFOUNDLAND AND LABRADOR Timmins ........................................ 138

Corner Brook ................................... 60 Toronto .......................................... 140

St. John's ........................................ 62 Wasaga Beach .............................. 142

Waterloo Region ........................... 144

NOVA SCOTIA Welland ......................................... 146

Halifax ............................................. 66 Windsor ......................................... 148

Kentville .......................................... 68 York Region .................................. 150

Note: * BC Municipal Systems represents 23 transit systems providing services to the regions of Campbell River, Central Fraser Valley, Chilliwack, Comox Valley, Cowichan Valley/Youbou, Cranbrook, Dawson Creek, Fort St. John, Kamloops, Kitimat, Kootenay Boundary, Nanaimo, Nelson, Penticton, Port Alberni, Powell River, Prince George, Prince Rupert, Squamish, Sunshine Coast, Terrace, Vernon, and Whistler.

CUTA Canadian Transit Fact Book - 2014 Operating Data Page i

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CanadaMunicipal Population: Service Area Population: Number of Fixed Routes: Number of Accessible Routes:

ENERGY CONSUMPTION- Diesel - Biodiesel B5 - Biodiesel B20 - Biodiesel - Other- Natural Gas - Electricity

litreslitreslitres

cubic-metreskilowatt-hours

FARES Cash Unit Price Monthly PassAdultsChildrenStudentsSeniors

EMPLOYEE STATISTICS Full-time Part-timeOperators Other Transportation Operations Vehicle Mechanics Other Vehicle Maintenance and Servicing Plant and Other Maintenance General and Administration TOTAL EMPLOYEES * Contract employees are not necessarily included in the Employee Statistics

REVENUE VEHICLES (2014)

Total Vehicles Avg. AgePeak (Est.)Access. Non-Acc. Access. Non-Acc.

Ferry StreetcarCommuter Rail Light RailHeavy RailLocomotive Bus TOTAL VEHICLES Total Low-Floor Bus (30'-60') Average Bus Age (years)

Percentage of accessible bus fleet: Percentage of accessible transit fleet:

PERFORMANCE INDICATORS 20142013

Tot. Oper. Rev. / Tot. Dir. Oper. Exp. (R/C Ratio) FINANCIAL

Municipal Operating Contribution / CapitaNet Dir. Oper. Cost / Reg. Serv. Pass.

AVERAGE FAREReg. Serv. Pass. Rev. / Reg. Serv. Pass.

COST EFFECTIVENESSTot. Dir. Oper. Exp. / Reg. Serv. Pass.

COST EFFICIENCYTot. Dir. & Aux. Oper. Exp. / Tot. Veh. Hr.

SERVICE UTILIZATIONReg. Serv. Pass. / CapitaReg. Serv. Pass. / Rev. Veh. Hr.

AMOUNT OF SERVICERev. Veh. Hrs. / Capita

AVERAGE SPEEDRev. Veh. Kms. / Rev. Veh. Hr.

LABOUR PRODUCTIVITYRev. & Aux. Rev. Veh. Hrs. / Oper. Paid Hr.

AVERAGE TOP WAGE RATEOperators

Mechanics

OPERATING DATA 20142013

Revenue Vehicle Kilometres Total Vehicle Kilometres

Revenue Vehicle Hours Total Vehicle Hours

Number of transit systems reportingVEHICLE KILOMETRES AND HOURS

Operators Paid Hours Vehicle Mechanics Paid Hours

Total Employee Paid Hours

Adult Passenger Trips Concession Fare Trips

Child Passenger TripsStudent Passenger TripsSenior Passenger Trips

Regular Service Passenger KmsAuxiliary Service Passenger Trips

Transportation Operations ExpensesFuel/Energy Exp. for VehiclesVehicle Maintenance ExpensesPlant Maintenance ExpensesGeneral/Administration Expenses

Total Operating Expenses

REGULAR SERV. PASS. REVENUESTOTAL OPERATING REVENUESTotal RevenuesNET DIRECT OPERATING COSTNET OPERATING COSTFederal Operating ContributionProvincial Operating ContributionMunicipal Operating ContributionOther Operating Contributions

Provincial Debt Service ContributionMunicipal Debt Service Contribution

REG. SERVICE PASSENGER TRIPS

TOTAL DIRECT OPERATING EXP.

OPERATING EXPENSES

OPERATING REVENUES AND OTHER FUNDING CONTRIBUTIONS

PASSENGER DATA

Concession Fare Trips Details:

Federal Debt Service Contribution

20142013CAPITAL EXPENSES AND FUNDING SOURCESTOTAL CAPITAL EXPENDITURESTotal Capital DisposalsTOTAL CAPITAL FUNDINGFederal Capital ContributionProvincial Capital ContributionMunicipal Capital ContributionOther Capital Contributions

CUTA Canadian Transit Fact Book - 2014 Operating Data Page G3

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Transit Contact: xxxTransit Coordinator

Statistical Contact: xxxTransit Coordinator

Municipality xxx

Phone: Fax:

Email: xxx

SYSTEM HIGHLIGHTS:

▪ System established: 01/01/1980

▪ Serves: City of xxx

▪ Municipal Population: 54,891

▪ Service Area Population: 54,891

▪ Service Area Size: 33.1

▪ Service provided by: Municipal Department, under contract with xxx

▪ Hours of Service:

Monday 0600 - 2100

Tuesday 0600 - 2100

Wednesday 0600 - 2100

Thursday 0600 - 2100

Friday 0600 - 2100

Saturday 0730 - 2300

Sunday 0900 - 2030

Holidays 0900 - 2130

▪ Adult Cash Fare: $2.00

▪ Ridership (revenue passengers): 186,635

▪ Total Operating Revenues: $801,175

▪ Total Direct Operating Expenses: $1,807,646

▪ Number of Fixed Routes: 6

▪ Number of Accessible Routes: 6

▪ Energy Consumption:

250,730

- Biodiesel - Other:

- Other:

litres

▪ Union Affiliations: Teamsters

Union Information N/A

REMARKS:

Introduced weekend service in Aug 2014.

- Diesel:

- Biodiesel B5:

- Biodiesel B20:

- Natural Gas:

- Electricity:

362 (Operators)

(Mechanics)

square kilometres

▪ Employees Statistics: Full-time Part-timeOperators 10 10

Other Transportation Operations 1

Vehicle Mechanics 2

Other Vehicle Maintenance and Servicing

Plant and Other Maintenance

General and Administration 2

TOTAL EMPLOYEES 15 10

15▪ Active Vehicles:

- Small Community Buses 9

- Standard Buses 2

- Articulated Buses 4

Modal Statistics Boardings Rev. Vehicle Hrs. Rev. Vehicle Kms Avg. Speed (km/h)186,635Bus 20,140 594,498100.00% 100.00% 100.00% 29.52

186,635 20,140 594,498 29.52TOTAL

▪ Percentage of accessible bus fleet: 93.33%

▪ Percentage of accessible transit fleet: 93.33%

CUTA Canadian Transit Fact Book - 2014 Operating Data Page xx

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Municipality xxx

VEHICLE KILOMETRES AND HOURS 20142013 PERFORMANCE INDICATORS 20142013

FARE STRUCTUREEffective Date: 01/04/2013 Cash

Tickets/Cards (unit price)

Monthly Pass

Other Criteria

$2.00 $1.75 $60.00Regional Transit (cash/ticket/pass)

18+Adults<6 years old; free with fare paid passengerChildren

$2.00 $1.75 $45.00 Over 6 and/or proof of student statusStudents$2.00 $1.75 $45.00 65 years or olderSeniors$1.50 $45.00 Transit Rider Support ProgramAdultOther:

$8/$6.50/$195

$8/$6.50/$150$8/$6.50/$150Pass $150

Tot. Oper. Rev. / Tot. Dir. Oper. Exp. (R/C Ratio) 44%47%FINANCIAL

Municipal Operating Contribution / CapitaNet Dir. Oper. Cost / Reg. Serv. Pass.

$18.34$5.39

$17.31$6.01

AVERAGE FAREReg. Serv. Pass. Rev. / Reg. Serv. Pass. $3.82$4.93

COST EFFECTIVENESSTot. Dir. Oper. Exp. / Reg. Serv. Pass. $11.29 $9.69

COST EFFICIENCYTot. Dir. & Aux. Oper. Exp. / Tot. Veh. Hr. $76.29$69.44

SERVICE UTILIZATIONReg. Serv. Pass. / CapitaReg. Serv. Pass. / Rev. Veh. Hr.

2.887.24

3.409.27

AMOUNT OF SERVICERev. Veh. Hrs. / Capita

AVERAGE SPEEDRev. Veh. Kms. / Rev. Veh. Hr.

0.370.40

26.32 29.52

0.85 0.85LABOUR PRODUCTIVITYRev. & Aux. Rev. Veh. Hrs. / Oper. Paid Hr.

TOP WAGE RATESOperatorsMechanics

VEHICLES (2014)Active Average Age Peak (Est.) Base (Est.)

Access. Non-Acc. Access. Non-Acc.Bus 14 1 3.4 11 313.0Commuter RailFerryHeavy RailLight RailLocomotiveStreetcarTOTAL ACTIVE VEHICLES 14 1 11 3

ACTIVE BUSES BY FUEL TYPEInternal Combustion- Diesel 15- Biodiesel (all blends)- Natural Gas (CNG or LNG)- Other

Electric- Trolley- Battery- Fuel Cell

TOTAL 15

Revenue Vehicle Kilometres 594,498519,134544,994 623,817Total Vehicle Kilometres

20,14019,725Revenue Vehicle Hours

23,206 23,693Auxiliary Revenue Vehicle HoursTotal Vehicle Hours

Operators Paid Hours 23,69323,206Vehicle Mechanics Paid Hours 4,0304,030Total Employee Paid Hours 35,26334,776

Adult Passenger TripsConcession Fare Trips

Child Passenger TripsStudent Passenger TripsSenior Passenger Trips

3,050,520200

186,6354,852,510Regular Service Passenger-Kms

Auxiliary Service Passenger Trips

Transportation Operations ExpensesFuel/Energy Exp. for VehiclesVehicle Maintenance ExpensesPlant Maintenance ExpensesGeneral/Administration Expenses

Debt Service PaymentTotal Operating Expenses

$907,709$747,933$244,632 $212,711

$364,310$276,616$65,618 $94,967

$227,949$276,567$1,611,366 $1,807,646

$1,807,646$1,611,366

142,769

REGULAR SERV. PASS. REVENUESTOTAL OPERATING REVENUESTotal RevenuesNET DIRECT OPERATING COSTNET OPERATING COSTFederal Operating ContributionProvincial Operating ContributionMunicipal Operating ContributionOther Operating Contributions

Provincial Debt Service ContributionMunicipal Debt Service Contribution

$703,318$753,281$753,281$858,085$858,085

$858,085

$713,350$801,175$801,175

$1,006,471$1,006,471

$1,006,471

REGULAR SERVICE PASSENGER TRIPS

TOTAL DIRECT OPERATING EXPENSES

Concession Fare Trips Details:

PASSENGER DATA

OPERATING EXPENSES

OPERATING REVENUES AND OTHER FUNDING CONTRIBUTIONS

Federal Debt Service Contribution

TOTAL CAPITAL EXPENDITURESTotal Capital DisposalsTOTAL CAPITAL FUNDINGFederal Capital ContributionProvincial Capital ContributionMunicipal Capital ContributionOther Capital Contributions

$597,447

$597,447$395,867$194,980

$6,600

$1,105,597

$1,105,597$1,105,597

CAPITAL EXPENSES AND FUNDING SOURCES

Total Low-Floor Bus (30'-60') 14 Average Bus Age (years) 4.0

CUTA Canadian Transit Fact Book - 2014 Operating Data Page xx

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Number Avg. Age Number Avg. Age

Total

Total

V. Summary of Revenue Buses by Accessibility

MunicipalityAccessible Buses Non-Accessible Buses Total

Revenue Buses

Average Age

% Accessibility No. of Low-Floor Buses

ALBERTA

BRITISH COLUMBIA

CUTA Canadian Transit Fact Book - 2014 Operating Data Page A2

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VI. Summary of Revenue Buses by Fuel Type

Specify Number Specify Number

Total

Total

Hybrid Drive

DieselNatural

Gas

OtherDiesel

Conventional

BRITISH COLUMBIA

ALBERTA

Total

Electric

Trolley Battery Fuel CellBiodieselOtherNatural

Gas

Municipality

CUTA Canadian Transit Fact Book - 2014 Operating Data Page A6

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