Transformation Initiatives: Status Update Presentation to the Information Technology Infrastructure Roundtable June 11, 2014 Grant Westcott, Chief Operating Officer and Vice-Chair, Information Technology Infrastructure Roundtable

Purpose

• To highlight achievements in the last fiscal year

• To provide an update on Shared Services Canada’s transformation initiatives

• To outline what to expect 2014–15

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EMAIL • June 25, 2013: Contract awarded to Bell and CGI Systems

• Nov. 2013: Completed transfer of GC-CIRT from Communications Security Establishment Canada to SSC Security Operations Centre

• Completed 1,298 supply chain integrity assessments • Completed GC Secure Remote Access for 20 partners

• Nov. 2013: Opened Enterprise Data Centre Gatineau (formerly Centre de données de l’Ouest de Québec)

• Closed 10 legacy data centres • Launched procurements for data-centre infrastructure supply

chain and co-location

DATA CENTRES CYBER AND IT SECURITY

A year in review

• Nov. 8, 2013: Hosted Industry Day

WORKPLACE TECHNOLOGY DEVICES

To be replaced by WTD icon

• Nov. 2013: Procurement for GC Network launched • April: Awarded contracts for Internet Interconnect

Services and Local Internet Access Services • Migrated 14 partners to standard videoconferencing

infrastructure; published list of shareable boardrooms • Hosted three industry engagement days for GC Wide-

Area Network (July 2013), Data Centre Networks (Nov. 2013) and Workplace Communication Services (Feb. 2014), along with vendor one-on-one engagements

TELECOMMUNICATIONS

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Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

SSC Transformation Program Key milestones

FY 13/14 FY 14/15 FY 15/16 FY 18/19 FY 19/20

NETWORKS Contract Award(s)

Migration Complete

DATA CENTRE

Centre de données de l’ouest du Quebec (CDOQ) / Development 1 Complete

Production 2 Established

Macdonald-Cartier Data Centre / Development 2 Refurbishment Complete

Borden/Production 1 Expansion Complete

Borden / Production 1 Interim Established Production 4 Established Production 3 Established

Building-by-building migration begins

CYBER AND IT SECURITY

FY 16/17 FY 17/18

Security Operations Centre Release 1 Network Security

Transformation Plan

Security Operations Centre Release 2 Security Operations Centre Release 3

FACILITIES

INFRASTRUCTURE AS A SERVICE

Science Data Centre Replacement Complete

GCNET WAN

WIFI/LAN

VIDEOCONF. (BOARDROOMS) GC Service 1.0 Established

(ongoing service improvements; releases as required)

GC Commitments Fulfilled

Strategy for Multi-Tenant buildings Pilot Complete

Managed Security Service Contract Award

Release 3 - Business Case

CYBER SECURITY

IT SECURITY

GC SECRET INFRASTRUCTURE

Supercomputing Consolidation Complete

Approved - Production 1 Expansion and Production 2 establishment

Migration Complete Building-by-building migration begins

Migration to enterprise services (Contact Centre Infrastructure and Toll Free Services) CONTACT CENTRE Migration Complete Contract Award(s)

Consolidation Complete Contract Award WORKPLACE COMMS Migration Complete Building-by building migration begins

WORKPLACE TECHNOLOGY DEVICES

Software Service Design Hardware Service Design

Software Sourcing Strategy Hardware Sourcing Strategy

PROVISIONING SERVICES

WORKPLACE TECHNOLOGY SERVICES

Initiate & Develop Pilots Finalize Business Case Incremental Transition to Enterprise

EMAIL AND BB10

Contract Award Wave 0 Wave 1 Wave 2 Wave 3 EMAIL

BB10 Execute in Waves (Break/Fix) BB10 rollout complete

Migration

Release 1 (tactical) Release 2 – C5 Upgrade

Release 3 – Implementation

Pilot (SSC, TBS, Foreign Affairs and Trade Development Canada)

GC Service 2.0

Data Centre Supply Chain Established PLATFORM AS A SERVICE

Basic Application Hosting Service Established Mission Critical Application Hosting Service Release (ongoing service improvement releases)

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• New supply arrangements

• Standardization • Benchmarking PROCUREMENT ARCHITECTURE

AND INNOVATION

GOVERNANCE • Technical standards • Directories • Security • Cloud services • Big data and data

mining

• Engagement and communications

• Timeliness

Forums / Events: • CIO Council • CIO Forum • Government Technology Exhibition and Conference (GTEC) • Executive Summit, Developing Professionalism in Informatics (DPI) • Public Sector Chief Information Officers Council (Canada)

SSC consults: • SSC’s 43 partner departments/agencies • Industry

– Industry Engagement Days – IT Infrastructure Roundtable and advisory committees

• Bargaining agents

SSC will continue to host multiple engagement activities with partner organizations and industry to ensure a successful implementation of its transformation plans.

Shared Services Canada and ITIR: Go forward

2014–2015 – A challenging year ahead

• Managing both legacy and transitions to new enterprise services

• Multiple procurements across multiple programs • Architectural and operating standards • Priority on execution excellence, both SSC and

partners, including industry • Time is savings

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