16. departmental view planning and environment
TRANSCRIPT
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16. DEPARTMENTAL VIEW PLANNING AND ENVIRONMENT Mission: To ensure the regulatory, land use assessment and environmental planning functions are co-ordinated and delivered in
a sustainable manner Officer Responsible: General Manager Planning and Environment. Staffing Level (FTE) 130
Financial Summary 10/11 Budget 11/12 Budget 12/13 Budget 13/14 Budget 14/15 Budget
Revenue 11,471,860 11,243,870 11,628,900 12,027,405 12,439,860
Expenses 16,687,490 17,168,477 17,748,340 18,384,888 19,044,448
BRANCH PLANNING AND ENVIRONMENT – MANAGEMENT AND SUPPORT Mission: To work with the Managers and support staff to achieve the intent of the Corporate and Operational Plans. Officer Responsible: General Manager Planning and Environment. Staffing Level (FTE) 4
Financial Summary 10/11 Budget 11/12 Budget 12/13 Budget 13/14 Budget 14/15 Budget
Revenue - - - - -
Expenses 947,340 970,891 999,092 1,028,386 1,058,817
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Outputs/services Title Description Customer(s) Corporate
Objective/Notes Result Measures
1. Performance review of managers work
Review of work performed by each branch and the effectiveness of each branch manager; Provision of guidance and support to improve outputs; Includes the review of Departmental performance in the following areas: • Budget management; • Operating initiative management; • Capital works management; • Workplace Health and Safety
performance; • Customer management.
Branch Managers 6.2
Departmental Budget performance
2. Ensure leadership development is an ongoing priority within the dept.
Encourage and promote leadership development across the department
Departmental staff 6.4
3. Oversee implementation of Departmental aspects of the Connecting Project.
Provision of effective support to enable all Departmental staff to meet the performance expectation of their customers
Departmental staff 6.7
4. Oversee implementation of Departmental aspects of the Employee Opinion Survey.
Facilitate processes that engage and empower staff to make improvements to their work areas and the organisation
Departmental Staff 6.4
5. Public consultation and external & internal communication
Public consultation and communication as well as internal communication for all of the Departmental operations.
Residents Councillors Staff
6.5
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Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
Expenditure for the Department in the range of 0% to 5% under budget
1. Departmental Budget performance
Provision of services within resourcing allowed
Revenue for the Department no more than 5% under budget
Oracle Financials Monthly
2. Departmental Capital Budget performance
Track progressive spending of capital budget to ensure expenditure is on track
90% expenditure of budget committed by year end; 90% of projects completed are delivered within 5% of budget.
Oracle financials Quarterly
Departmental Lost Time Injury Frequency Rate at or below Council’s target
3. Departmental Safety Performance
Safety performance of the Department as measured by the Lost Time Injury Frequency Rate and the Lost Time Injury Duration Rate. Departmental Lost Time
Injury Duration Rate at or below Council’s target.
Business Objects Reports Monthly
4. Customer Request Management (CRM) Departmental performance
Monitoring of the number of requests (requiring a response from the Department) that are overdue (in relation to the timeframe assigned by RRS for their resolution).
Customer Request Management – Business Objects Report
Monthly
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BRANCH DEVELOPMENT ASSESSMENT Mission: To assess development applications in a timely manner in accordance with the legislation, professional ethics
and best practice outcomes in order to achieve long term sustainable development. Officer Responsible: Manager Development Assessment. Staffing Level (FTE) 26
Financial Summary 10/11 Budget 11/12 Budget 12/13 Budget 13/14 Budget 14/15 Budget
Revenue 1,438,670 1,489,023 1,541,139 1,595,079 1,650,907
Expenses 2,710,744 2,815,575 2,926,431 3,041,658 3,161,430
ACTIVITY INTEGRATED DEVELOPMENT ASSESSMENT Officer Responsible: Manager, Development Assessment Staffing Level (FTE) 26
Operating Initiatives Relevant linkage(s) Completion Date 1. Oversee implementation of Departmental aspects of the Connecting Project. 3.1 Jun 2011
Outputs/services Title Description Customer(s) Corporate
Objective/Notes Results Measures
Development Applications To manage the assessment of development applications pursuant to the Sustainable Planning Act and Council Policies
External 6.5 Approvals data
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Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
Development Applications
Approvals data Comply with statutory timeframes
Approvals data Monthly
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BRANCH PLANNING STRATEGIES Mission: Develop and strengthen planning tools that guide the growth of the Cairns region to ensure development is
sustainable and responsive to the tropical environment and character of the region. Officer Responsible: Manager Planning Strategies. Staffing Level (FTE) 8
Financial Summary 10/11 Budget 11/12 Budget 12/13 Budget 13/14 Budget 15/16 Budget
Revenue 252,840 10,184 10,541 10,910 11,292
Expenses 2,532,254 2,624,857 2,720,861 2,820,389 2,923,573
ACTIVITY STRATEGIC PLANNING Officer Responsible: Manager Planning Strategies Staffing Level (FTE) 5
Operating Initiatives Relevant linkage(s) Completion Date 1. Mount Peter Master Plan 3.1;3.2; 3.3; 3.5; 5.4 June 2011 ongoing
2. Gordonvale Integrated Local Area Plan 2.2; 3.1; 3.2; 3.3; 3.4; 3.5; 3.6; 5.4
December 2010
3. Daintree Gateway Master Plan 1.1, 1.2, 2.2, 3.1, 3.2, 3.7, 5.3, 6.3, 6.6, 6.7
June 2011
4. New Planning Scheme 1.1, 1.2, 1.7, 1.9, 3.1, 3.3, 3.4, 3.5, 3.6, 3.7, 5.1, 5.2, 5.4, 6.3, 6.4, 6.6, 6.7
June 2011 ongoing
5. Edmonton Town Centre Master Plan 3.1;3.2; 3.3; 3.5; 5.4 June 2011 ongoing
6. City Centre Master Plan 3.1, 3.2, 3.3, 3.4, 3.5, 3.7, 4.3, 5.3, 5.4, 6.3, 6.6, 6.7
June 2011
7. Operational Amendments to the Planning Schemes 3.1; 3.2; 3.3; 3.4; 3.5 June 2011 ongoing
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Outputs/services Title Description Customer(s) Corporate
Objective/Notes Results measures
1. Mount Peter Master Plan Development of a Master Plan for up to 50,000 people in the southern growth corridor of Mount Peter
Residents, developers, government agencies, local businesses, council branches
3.1;3.2; 3.3; 3.4, 3.5; 5.3, 5.4, 6.3, 6.6, 6.7
Meeting project objectives and milestone timeframes
2. Gordonvale Integrated Local Area Plan
Continue development of an integrated local area plan for Gordonvale using a placed based planning approach.
Residents, local businesses, Chamber of Commerce, government agencies, Council Branches
2.2; 3.1, 3.2, 3.3, 3.4, 3.5, 3.6; 5.4, 6.6, 6.7
Meeting project objectives and milestone timeframes
3. Daintree Gateway Master Plan
Development of a Master Plan in consultation with Government and Community representatives, to deliver an improved visitor experience; to develop and work to deliver key actions in partnership with community and local businesses as required.
Residents, tourists, local businesses, government agencies, council branches
1.1, 1.2, 2.2, 3.1, 3.2, 3.7, 5.3, 6.3, 6.6, 6.7
Meeting project objectives and milestone timeframes
4. New Planning Scheme Commence preparation of a new planning scheme for the Cairns region.
Council, government agencies, community groups, industry and residents.
1.1, 1.2, 1.7, 1.9, 3.1, 3.3, 3.4, 3.5, 3.6, 3.7, 5.1, 5.2, 5.4, 6.3, 6.4, 6.6, 6.7
Meeting project objectives and milestone timeframes
5. Edmonton Town Centre Master Plan
Development of a master plan for the Edmonton Town Centre as a master planning partnership.
Residents, developer, government agencies, local businesses
3.1;3.2; 3.3; 3.5; 5.4, 6.3, 6.6, 6.7
Meeting project objectives and milestone timeframes
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Outputs/services Title Description Customer(s) Corporate
Objective/Notes Results measures
6. City Centre Master Plan Development of a Cairns City Centre Master plan.
Residents, development industry, commerce and industry, government agencies.
3.1, 3.2, 3.3, 3.4, 3.5, 3.7, 4.3, 5.3, 5.4, 6.3, 6.6, 6.7
Meeting project objectives and milestone timeframes
7. Operational Amendments to the Planning Schemes
Maintain the primary land use planning document for the Cairns region, maintained for usability and to address specific planning issues.
Residents, development industry, commerce and industry, government agencies.
3.1;3.2; 3.3; 3.4; 3.5 Council adoption of the amendments.
Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
1. Mount Peter Master Plan
Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
2. Gordonvale Integrated Local Area Plan
Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
3. Daintree Gateway Master Plan
Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
4. New Planning Scheme Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
5. Edmonton Town Centre Master Plan
Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
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Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
6. City Centre Master Plan
Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
7. Operational Amendments to the Planning Schemes
Council and community understanding and support for the proposed amendment.
Council adoption of the amendment.
Council reports
Quarterly
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ACTIVITY: SUSTAINABLE COMMUNITIES – ENVIRONMENT & HERITAGE Officer Responsible: Manager Planning Strategies Staffing Level (FTE) 3
Operating Initiatives Relevant linkage(s) Completion Date 1. Douglas Heritage Study 3.1, 3.4, 6.3, 6.6 June 2011 2. Cairns Heritage Study 3.1, 3.4, 6.3, 6.6 December 2010
3. Climate change strategy implementation 3.1; 3.5; 1.3; 1.7; 1.8; 6.6; 6.7
June 2011
4. Sustainability Scorecard implementation 3.1; 3.5; 1.3; 1.7; 1.8; 6.6; 6.7
June 2011
5. Green Smart 3.5; 1.3; 1.7; 1.8; 6.6; 6.7 June 2011 6. Energy & Emissions Data Management System 3.5; 1.3; 1.7; 1.8; 6.6; 6.7 June 2011 7. Sustainable Living Expo 3.5; 1.3; 1.7; 1.8; 6.6; 6.7 September 2010
Outputs/services Title Description Customer(s) Corporate
Objective/Notes Results Measures
1. Douglas Heritage Study Prepare a heritage study for the former Douglas Shire area to prepare statements of significance for places for nomination to the Local Heritage Register.
Residents, local businesses, DERM, council branches
3.1, 3.4, 6.3, 6.6 Meeting project objectives and milestone timeframes
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Outputs/services Title Description Customer(s) Corporate
Objective/Notes Results Measures
2. Cairns Heritage Study Complete phase 2 of the Cairns Heritage Study in partnership with DERM Cultural Heritage Branch
Residents, local businesses, DERM, council branches
3.1, 3.4, 6.3, 6.6 Meeting project objectives and milestone timeframes
3. Climate change strategy implementation
Prioritise and progress the actions according to the implementation plan for the Climate Change Strategy.
Community – ratepayers, residents, development industry. Councillors, Council Branches
3.1; 3.5; 1.3; 1.7; 1.8; 6.6; 6.7
Meeting project deadlines
4. Sustainability Scorecard implementation
The Sustainability Scorecard has been developed to embed sustainability into Council’s activities and deliver the intent of the Corporate Sustainability Policy. The implementation of the Scorecard requires automated data collection, intranet based Sustainability Assessments and integration into Council processes and templates.
Councillors, E Team, all Council staff
3.1; 3.5; 1.3; 1.7; 1.8; 6.6; 6.7
Meeting project objectives and milestone timeframes
5. Green Smart Prepare a Council staff education and awareness program to reduce waste, reduce paper use, and reduce energy consumption and water.
All Council staff 3.5; 1.3; 1.7; 1.8; 6.6; 6.7
Meeting project objectives and milestone timeframes
6. Energy and Emissions Data Management System
Develop a centralised energy and emissions data management system to collate, monitor and report on Council’s emissions.
Key Council data owners and data users, the community.
3.5; 1.3; 1.7; 1.8; 6.6; 6.7
Meeting project objectives and milestone timeframes
7. Sustainable Living Expo Plan and deliver Sustainable Living Expo in partnership with TAFE to demonstrate and educate the community about sustainable living produces and services.
Community 3.5; 1.3; 1.7; 1.8; 6.6; 6.7
Meeting project objectives and milestone timeframes
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Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
1. Douglas Heritage Study Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
2. Cairns Heritage Study Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
3. Climate Change strategy implementation
Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
4. Sustainability Scorecard implementation
Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
5. Green Smart Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
6. Energy and Emissions Data Management System
Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
7. Sustainable Living Expo Delivery of project objectives and milestone timeframes
Meeting project objectives and milestone timeframes
Project management reports
Monthly
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BRANCH ENVIRONMENTAL ASSESSMENT Mission: To ensure compliance with State Legislation and Council Local Laws to provide a safer, healthier environment and
lifestyle for people living in and visiting Cairns and the region. Officer Responsible: Manager Environmental Assessment. Staffing Level (FTE) 96
Financial Summary 10/11 Budget 11/12 Budget 12/13 Budget 13/14 Budget 15/16 Budget
Revenue 9,780,350 9,744,662 10,077,220 10,421,417 10,777,662
Expenses 10,497,152 10,757,153 11,101,958 11,494,455 11,900,630
ACTIVITY ENVIRONMENTAL ASSESSMENT – GENERAL ADMINISTRATION
Operating Initiatives Relevant linkage(s) Completion Date 1. Oversee implementation of Departmental aspects of the Connecting Project. 10.3 Jun 2011
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ACTIVITY BUILDING SERVICES
Operating Initiatives Relevant linkage(s) Completion Date Review Swimming Pool Legislation, Implement an Inspection and education Programme
10 Ensuring Legislated Requirements are met.
June 2011
Outputs/services Title Description Customer(s) Corporate
Objective/Notes Result Measures
Building Approvals, Requests and Inspections
Applications processed in accordance with the relevant legislation & Council Policies
Building industry, commercial operators, community
3.1 Delivering integrated planning
Delivering integrated planning
Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
Number of applications, requests approved or actioned
Number of applications approved or actioned each month relative to applications received
All applications approved within statutory time frames
Authority Monthly
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ACTIVITY ENVIRONMENTAL PROTECTION Outputs/services Title Description Customer(s) Corporate
Objective/Notes Result Measures
Licences, Approvals & Inspections
Licenses and Approvals processed under relevant legislation and Council Policies
Businesses; Community
1.9, 2.1; 2.6; 6.6
Number of Licences & Registrations issued
Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
Number of premises licensed and approved
Number of Licences & Registrations issued
All applications approved within statutory time frames
Authority Monthly
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ACTIVITY PUBLIC HEALTH UNIT
Outputs/services Title Description Customer(s) Corporate
Objective/Notes Result Measures
Licences, Approvals & Inspections
Licenses and Approvals processed under relevant legislation and Council Policies
Businesses; Community
1.9, 2.1; 2.6; 6.6
Number of Licences & Registrations issued
Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
Number of premises licensed and approved
Number of Licences & Registrations issued
All applications approved within statutory time frames
Authority Monthly
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ACTIVITY VECTOR CONTROL
Outputs/services Title Description Customer(s) Corporate
Objective/Notes Result Measures
Control of mosquitoes through application of adulticides and larvicides
Systematic/Planned chemical control program against mosquitos.
Cairns residents and visitors 2.1;2.4; 4.5
Timeliness in responding to complaints Chemical usage levels
Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
Timeliness in responding to Complaints
No of CRM Complaints received Amount of rework needed ie no of unsatisfied customers after service is given
<5% Complaints revisited
Customer Request Management (CRM) system Business Objects
Monthly
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ACTIVITY LOCAL LAWS COMPLIANCE
Operating Initiatives Relevant linkage(s) Completion Date 1. Review, develop and implement new local laws in accordance with the
requirements of the Local Government Act 2009 1.9, 2.6 31 December 2010
2. Implementation of Animal Management (Cats and Dogs) Act 2008 1.9, 2.6 12 December 2010
Outputs/services Title Description Customer(s) Corporate
Objective/Notes Result Measures
1. Implementation of Animal Management (Cats and Dogs) Act 2008
Officer Training Processes & Procedures Improved Inspection Program CEO approved application forms
Community/Council Staff/Councillors
1.9, 2.6, 6.6 Implementation of the Act and public and staff awareness and compliance
2. Approvals/Permits/ Licences
Approvals/permits issued for: Outdoor Dining, Portable Advertising, Roadside Vending General Advertising Goods on Footpath Protected Vegetation Permits – Keeping of Animal Works on Road Reserve Hoarding/Scaffolding/Gantry Commercial Recreation
Community, Private Enterprise / Industry
1.9, 2.6, 6.6
Number of approvals/ permits/ licences issues
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Performance Measurement Result Measures (Title) Result Measure (Description) Result Targets Source of Data Reporting Frequency Implementation of Animal Management (Cats and Dogs) Act 2008
Public/Staff Awareness Improved Inspection Program
100% of Legislative Requirements
Authority CRM DM5 Business Objects
Monthly
Number of Approvals/Permits/Licences processed
Number of Approvals / Permits/Licences issued, as part of the total number of premises required to hold Approvals / Permits: Outdoor Dining, Portable Advertising & Roadside Vending
100% of Legislative requirements
Authority Officer Records
Monthly
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ACTIVITY REGULATED PARKING
Outputs/services Title Description Customer(s) Corporate
Objective/Notes Result Measures
Regulation of CBD Parking Patrol, maintain and enforce of parking in CBD, both on & off street
General motoring public 1.9, 2.6 Number of spaces available and use; number of fines issued
Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
Number of spaces available for parking and usage
Number of spaces occupied shown as a percentage of total spaces available
75% usage Meter Mechanics - Audit DM5
Monthly
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ACTIVITY CEMETERIES
Outputs/services Title Description Customer(s) Corporate
Objective/Notes Result Measures
Cemetery Services Provision of burial services, graves, mausoleums & ashes inurnments of graves, mausoleums & niches in accordance with the Burials Assistance Act 1965 & Land Act 1994 at the following cemeteries: • Cairns City, • Forest View • Gordonvale/Babinda • Mossman/Port Douglas
Community 2.2, 3.4, 4.4, 6.6 Number of burials each month; Remaining burial sites available
Performance Measurement Result Measures (Title) Result Measure
(Description) Result Targets Source of Data Reporting Frequency
Number of Burials per month Remaining available burial sites (excluding reservations)
Manage reservations for grave sites to ensure site availability
Reservations effectively managed
Cemeteries data base (CMS) Monthly