7. departmental view planning and environment

. #3131111 Planning and Environment of 18

7. DEPARTMENTAL VIEW PLANNING AND ENVIRONMENT Mission: To ensure the regulatory, land use assessment and environmental planning functions are co-ordinated and delivered in a

sustainable manner Officer Responsible: General Manager Planning and Environment. Staffing Level (FTE) 130

Financial Summary 11/12 Budget Revenue 10,791,195

Expenses 15,531,588

BRANCH PLANNING AND ENVIRONMENT – MANAGEMENT AND SUPPORT Mission: To work with the Managers and support staff to achieve the intent of the Corporate and Operational Plans. Officer Responsible: General Manager Planning and Environment. Staffing Level (FTE) 4

Financial Summary 11/12 Budget Revenue -

Expenses 662,315


Outputs/services Title Description Customer(s) Corporate

Objective/Notes Result Measures

1. Performance review of managers work

Review of work performed by each branch and the effectiveness of each branch manager; Provision of guidance and support to improve outputs; Includes the review of Departmental performance in the following areas: • Budget management; • Operating initiative management; • Capital works management; • Workplace Health and Safety

performance; • Customer management.

Branch Managers 6.2

Departmental Budget performance

2. Ensure leadership development is an ongoing priority within the dept.

Encourage and promote leadership development across the department

Departmental staff 6.4

3. Oversee implementation of Departmental aspects of the Connecting Project.

Provision of effective support to enable all Departmental staff to meet the performance expectation of their customers

Departmental staff 6.7

4. Oversee implementation of Departmental aspects of the Employee Opinion Survey.

Facilitate processes that engage and empower staff to make improvements to their work areas and the organisation

Departmental Staff 6.4

5. Public consultation and external & internal communication

Public consultation and communication as well as internal communication for all of the Departmental operations.

Residents Councillors Staff

6.5


Performance Measurement Result Measures (Title) Result Measure

(Description) Result Targets Source of Data Reporting Frequency

Expenditure for the Department in the range of 0% to 5% under budget

1. Departmental Budget performance

Provision of services within resourcing allowed

Revenue for the Department no more than 5% under budget

Oracle Financials Monthly

2. Departmental Capital Budget performance

Track progressive spending of capital budget to ensure expenditure is on track

90% expenditure of budget committed by year end; 90% of projects completed are delivered within 5% of budget.

Oracle financials Quarterly

Departmental Lost Time Injury Frequency Rate at or below Council’s target

3. Departmental Safety Performance

Safety performance of the Department as measured by the Lost Time Injury Frequency Rate and the Lost Time Injury Duration Rate. Departmental Lost Time

Injury Duration Rate at or below Council’s target.

Business Objects Reports Monthly

4. Customer Request Management (CRM) Departmental performance

Monitoring of the number of requests (requiring a response from the Department) that are overdue (in relation to the timeframe assigned by RRS for their resolution).

Customer Request Management – Business Objects Report

Monthly


BRANCH DEVELOPMENT ASSESSMENT

Mission: To assess development applications in a timely manner in accordance with the legislation, professional ethics and best practice outcomes in order to achieve long term sustainable development.

Officer Responsible: Manager Development Assessment. Staffing Level (FTE) 26


Expenses 2,531,070

ACTIVITY INTEGRATED DEVELOPMENT ASSESSMENT

Officer Responsible: Manager, Development Assessment Staffing Level (FTE) 26

Operating Initiatives Relevant linkage(s) Completion Date 1. Oversee implementation of Departmental aspects of the Connecting Project. 3.1 ongoing


Objective/Notes Results Measures

Development Applications To manage the assessment of development applications pursuant to the Sustainable Planning Act and Council Policies

External 6.5 Approvals data



Development Applications Approvals data Comply with statutory timeframes

Approvals data Monthly


BRANCH PLANNING STRATEGIES Mission: Develop and strengthen planning tools that guide the growth of the Cairns region to ensure development is

sustainable and responsive to the tropical environment and character of the region. Officer Responsible: Manager Planning Strategies. Staffing Level (FTE) 8

Financial Summary 11/12 Budget Revenue -

Expenses 2,080,496

ACTIVITY STRATEGIC PLANNING Officer Responsible: Manager Planning Strategies Staffing Level (FTE) 6

Operating Initiatives Relevant linkage(s) Completion Date 1. Mount Peter Master Plan 3.1;3.2; 3.3; 3.5; 5.4 June 2012 ongoing

2. New Planning Scheme 1.1, 1.2, 1.7, 1.9, 3.1, 3.3, 3.4, 3.5, 3.6, 3.7, 5.1, 5.2, 5.4, 6.3, 6.4, 6.6, 6.7

June 2012 ongoing

3. Edmonton Town Centre Master Plan 3.1;3.2; 3.3; 3.5; 5.4 June 2012 ongoing 4. Operational Amendments to the Planning Schemes 3.1; 3.2; 3.3; 3.4; 3.5 June 2012 ongoing



Objective/Notes Results measures

1. Mount Peter Master Plan Development of a Master Plan for up to 50,000 people in the southern growth corridor of Mount Peter

Residents, developers, government agencies, local businesses, council branches

3.1;3.2; 3.3; 3.4, 3.5; 5.3, 5.4, 6.3, 6.6, 6.7

Meeting project objectives and milestone timeframes

2. New Planning Scheme Commence preparation of a new planning scheme for the Cairns region.

Council, government agencies, community groups, industry and residents.

1.1, 1.2, 1.7, 1.9, 3.1, 3.3, 3.4, 3.5, 3.6, 3.7, 5.1, 5.2, 5.4, 6.3, 6.4, 6.6, 6.7


3. Edmonton Town Centre Master Plan

Development of a master plan for the Edmonton Town Centre as a master planning partnership.

Residents, developer, government agencies, local businesses

3.1;3.2; 3.3; 3.5; 5.4, 6.3, 6.6, 6.7


4. Operational Amendments to the Planning Schemes

Maintain the primary land use planning document for the Cairns region, maintained for usability and to address specific planning issues.

Residents, development industry, commerce and industry, government agencies.

3.1;3.2; 3.3; 3.4; 3.5 Council adoption of the amendments.



1. Mount Peter Master Plan Delivery of project objectives and milestone timeframes


Project management reports

Monthly

2. New Planning Scheme Delivery of project objectives and milestone timeframes



Monthly

3. Edmonton Town Centre Master Plan

Delivery of project objectives and milestone timeframes



Monthly

4. Operational Amendments to the Planning Schemes

Council and community understanding and support for the proposed amendment.

Council adoption of the amendment.

Council reports

Quarterly


ACTIVITY: SUSTAINABLE COMMUNITIES – ENVIRONMENT & HERITAGE Officer Responsible: Manager Planning Strategies Staffing Level (FTE) 3

Operating Initiatives Relevant linkage(s) Completion Date 1. Douglas Heritage Study 3.1, 3.4, 6.3, 6.6 September 2012 2. Cairns Heritage Study 3.1, 3.4, 6.3, 6.6 September 2012

3. Climate change strategy implementation 3.1; 3.5; 1.3; 1.7; 1.8; 6.6; 6.7

June 2012 ongoing

4. Sustainability Scorecard implementation 3.1; 3.5; 1.3; 1.7; 1.8; 6.6; 6.7

June 2012 ongoing

5. Green Smart (Energy Smart / Travel Smart) 3.5; 1.3; 1.7; 1.8; 6.6; 6.7 June 2012 6. Energy & Emissions Data Management System 3.5; 1.3; 1.7; 1.8; 6.6; 6.7 June 2012 7. Sustainable Living Expo 3.5; 1.3; 1.7; 1.8; 6.6; 6.7 September 2012

8. Community climate change program 3.1; 3.5; 1.3; 1.7; 1.8; 6.6; 6.7

June 2012

9. Biodiversity Strategy 3.5; 1.3; 1.7; 1.8; 6.6; 6.7 June 2012 10. Sustainable Design Policy and Guidelines 3.5; 1.3; 1.7; 1.8; 6.6; 6.7 June 2012 11. Climate Change Grant 3.5; 1.3; 1.7; 1.8; 6.6; 6.7 June 2012 12 Climate change mapping & communication risks and opportunities 3.5; 1.3; 1.7; 1.8; 6.6; 6.7 June 2012




1. Douglas Heritage Study Prepare a heritage study for the former Douglas Shire area to prepare statements of significance for places for nomination to the Local Heritage Register.

Residents, local businesses, DERM, council branches

3.1, 3.4, 6.3, 6.6 Meeting project objectives and milestone timeframes

2. Cairns Heritage Study Complete phase 2 of the Cairns Heritage Study in partnership with DERM Cultural Heritage Branch

Residents, local businesses, DERM, council branches

3.1, 3.4, 6.3, 6.6 Meeting project objectives and milestone timeframes

3. Climate change strategy implementation

Prioritise and progress the actions according to the implementation plan for the Climate Change Strategy.

Community – ratepayers, residents, development industry. Councillors, Council Branches

3.1; 3.5; 1.3; 1.7; 1.8; 6.6; 6.7

Meeting project deadlines

4. Sustainability Scorecard implementation

The Sustainability Scorecard has been developed to embed sustainability into Council’s activities and deliver the intent of the Corporate Sustainability Policy. The implementation of the Scorecard requires automated data collection, intranet based Sustainability Assessments and integration into Council processes and templates.

Councillors, E Team, all Council staff

3.1; 3.5; 1.3; 1.7; 1.8; 6.6; 6.7


5. Green Smart (Energy Smart / Travel Smart)

Prepare a Council staff education and awareness program to reduce waste, reduce paper use, and reduce energy consumption and water.

All Council staff 3.5; 1.3; 1.7; 1.8; 6.6; 6.7


6. Energy and Emissions Data Management System

Develop and deploy a centralised energy and emissions data management system to collate, monitor and report on Council’s emissions.

Key Council data owners and data users, the community.

3.5; 1.3; 1.7; 1.8; 6.6; 6.7


7. Sustainable Living Expo Plan and deliver Sustainable Living Expo in partnership with TAFE to demonstrate and educate the community about sustainable living produces and services.

Community 3.5; 1.3; 1.7; 1.8; 6.6; 6.7


8. Community climate change program

Develop a community education program to build understanding of and resilience and climate change and impacts in the region.

Community 3.1; 3.5; 1.3; 1.7; 1.8; 6.6; 6.7





9. Biodiversity Strategy Deliver Biodiversity Strategy to all of Council to include in Planning Scheme and build into Branch level strategic plans.

Council and the community. 3.5; 1.3; 1.7; 1.8; 6.6; 6.7


10. Sustainable Design Policy and Guidelines

Develop and deliver Sustainable Design Policy, Guidelines and checklist for new and retrofitted Council buildings.

Councillors, E Team, all Council staff

3.5; 1.3; 1.7; 1.8; 6.6; 6.7


11. Climate Change Grant Deliver Key action 27 in the Climate Change Strategy “Implement a grant program to encourage initiatives that promote sustainability and enhance community resilience to climate change or peak oil”.

Community 3.5; 1.3; 1.7; 1.8; 6.6; 6.7


12 Climate change mapping & communication risks and opportunities

Develop mapping and communication project to assist the development of the Planning Scheme, decision making and internal and external understanding of climate change impacts in the region.

Council and the Community 3.5; 1.3; 1.7; 1.8; 6.6; 6.7




1. Douglas Heritage Study Delivery of project objectives and milestone timeframes



Monthly

2. Cairns Heritage Study Delivery of project objectives and milestone timeframes



Monthly

3. Climate Change strategy implementation




Monthly

4. Sustainability Scorecard implementation




Monthly




5. Green Smart (Energy Smart / Travel Smart)




Monthly

6. Energy and Emissions Data Management System




Monthly

7. Sustainable Living Expo Delivery of project objectives and milestone timeframes



Monthly

8. Community climate change program




Monthly

9. Biodiversity Strategy Delivery of project objectives and milestone timeframes



Monthly

10. Sustainable Design Policy and Guidelines




Monthly

11. Climate Change Grant Delivery of project objectives and milestone timeframes



Monthly

12 Climate change mapping & communication risks and opportunities




Monthly


BRANCH ENVIRONMENTAL ASSESSMENT Mission: To ensure compliance with State Legislation and Council Local Laws to provide a safer, healthier environment and lifestyle

for people living in and visiting Cairns and the region. Officer Responsible: Manager Environmental Assessment. Staffing Level (FTE) 96


Expenses 10,257,707

ACTIVITY ENVIRONMENTAL ASSESSMENT – GENERAL ADMINISTRATION

Operating Initiatives Relevant linkage(s) Completion Date 1. Oversee implementation of Departmental aspects of the Connecting Project. 10.3 Jun 2012


ACTIVITY BUILDING SERVICES Outputs/services Title Description Customer(s) Corporate


Building Approvals, Requests and Inspections

Applications processed in accordance with the relevant legislation & Council Policies

Building industry, commercial operators, community

3.1 Delivering integrated planning

Delivering integrated planning



Number of applications, requests approved or actioned

Number of applications approved or actioned each month relative to applications received

All applications approved within statutory time frames

Authority Monthly


ACTIVITY ENVIRONMENTAL PROTECTION Outputs/services Title Description Customer(s) Corporate


Licences, Approvals & Inspections

Licenses and Approvals processed under relevant legislation and Council Policies

Businesses; Community

1.9, 2.1; 2.6; 6.6

Number of Licences & Registrations issued



Number of premises licensed and approved



Authority Monthly


ACTIVITY PUBLIC HEALTH UNIT



Licences, Approvals & Inspections

Licenses and Approvals processed under relevant legislation and Council Policies

Businesses; Community

1.9, 2.1; 2.6; 6.6




Number of premises licensed and approved



Authority Monthly


ACTIVITY VECTOR CONTROL



Control of mosquitoes through application of adulticides and larvicides

Systematic/Planned chemical control program against mosquitos.

Cairns residents and visitors 2.1;2.4; 4.5

Timeliness in responding to complaints Chemical usage levels



Timeliness in responding to Complaints

No of CRM Complaints received Amount of rework needed ie no of unsatisfied customers after service is given

<5% Complaints revisited

Customer Request Management (CRM) system Business Objects

Monthly


ACTIVITY LOCAL LAWS COMPLIANCE

Operating Initiatives Relevant linkage(s) Completion Date 1. Implement new local laws in accordance with the requirements of the Local

Government Act 2009 1.9, 2.6 June 2012



1. Approvals/Permits/ Licences

Approvals/permits issued for: Outdoor Dining, Portable Advertising, Roadside Vending General Advertising Goods on Footpath Protected Vegetation Permits – Keeping of Animal Works on Road Reserve Hoarding/Scaffolding/Gantry Commercial Recreation

Community, Private Enterprise / Industry

1.9, 2.6, 6.6

Number of approvals/ permits/ licences issues



Number of Approvals/Permits/Licences processed

Number of Approvals / Permits/Licences issued, as part of the total number of premises required to hold Approvals / Permits: Outdoor Dining, Portable Advertising & Roadside Vending

100% of Legislative requirements

Authority Officer Records

Monthly


ACTIVITY REGULATED PARKING



Regulation of CBD Parking Patrol, maintain and enforce of parking in CBD, both on & off street

General motoring public 1.9, 2.6 Number of spaces available and use; number of fines issued



Number of spaces available for parking and usage

Number of spaces occupied shown as a percentage of total spaces available

75% usage Meter Mechanics - Audit DM5

Monthly


ACTIVITY CEMETERIES

Operating Initiatives Relevant linkage(s) Completion Date 1. Develop new area in Martyn Street Cemetery for additional grave sites 2.2 Jun 2012



Cemetery Services Provision of burial services, graves, mausoleums & ashes inurnments of graves, mausoleums & niches in accordance with the Burials Assistance Act 1965 & Land Act 1994 at the following cemeteries: • Cairns City, • Forest View • Gordonvale/Babinda • Mossman/Port Douglas

Community 2.2, 3.4, 4.4, 6.6 Number of burials each month; Remaining burial sites available



Number of Burials per month Remaining available burial sites (excluding reservations)

Manage reservations for grave sites to ensure site availability

Reservations effectively managed

Cemeteries data base (CMS) Monthly

7. departmental view planning and environment

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