10 faces of innovation presentation
TRANSCRIPT
Hi! I am Greg,Just an Average Guy…• A Dad;• A Husband;• A Higher Education
Administrator;• And a Doctoral
Student.
But on the inside I am a web of creativeconnections that manifest into innovative solutions
at work, play, and parenting.
The AnthropologistStarts with the beginners mind.
• Don’t judge, just observe;• Look for the real system;• Discover barriers and challenges through
collecting observations;• Use science as a guide, but draw from own
conclusions;• See things as if they are seeing it for the
first time;• Very curious.
How it relates to me…• I seek first to understand.• I observe the current system
prior to implementing change.
• I trust gut feeling and use science as a guide.
• I believe, if we learned something, then it was growth.
The ExperimenterThe curious mind/Prototyper…
• Passion for hard work;• Prototypes everything;• Makes ideas tangible;• Constantly tweaking ideas;• Learns by failing;• Obsessively works on prototypes; • Very curious.
How it relates to me…• I love to build proof of
concepts;• Love tweaking process for
improvements;• I am not obsessive with
projects;• I lam not passionate for
hard work (not lazy);• Don’t like to fail.
The Cross-PollinatorBringing ideas together…
• Find Clever Solutions;• Avid learners who see how ideas can
translate across disciplines;• They love new experiences so they can
apply to other areas;• Love to read and apply to new contexts;• Believe that you don’t have to re-invent to
innovate.• Very curious.
How it relates to me…• I am an avid reader of non-
fiction;• Love to connect ideas from
area to area;• Constantly learn from
others;• Avid learner.
The HurdlerCharged by the Challenge…
• Efficient;• Love doing things that have never been
done before;• Navigates Organizational Structure;• Will win through persistence;
How it relates to me…• I am great at circumventing
organizational structure.• I love doing something that
has never been done before.
• However, I will tire if the road blocks are too extreme.
The CollaboratorBringing ideas and people together…
• Brings people and ideas together;• Understands diversity of culture and ideas
breeds better outcomes;• Teaches and learns constantly from others;• Promotes meetings/gatherings;• Values team over individual• Connects people with like minded
interests/goals;• Very curious.
How it relates to me…• Communication is breath of
improvement;• Connection and synergy
create better efficiency;• Constantly learn/teach from
others;• Very inquisitive of who
people are and what they like.
The DirectorFacilitating innovation…
• Put others in the spotlight;• Love new projects;• The coach;• Build teams to accomplish tasks;• Aim for the best;• Possess various tools at their disposal;• Brainstorming;
How it relates to me…• I put others in the spotlight;• I have a vast tool box to
accomplish tasks;• However, I do not enjoy
brainstorming, nor do I over emphasize the best.
• My philosophy is lets make it better today than it was yesterday. Better over best.
The Experience ArchitectCreating the extraordinary environments…
• Look to build great experiences;• Think of the user experience (Design
Thinking);• Look for trigger points that create better
experiences;• Understand the customers’ journey;• Very creative.
How it relates to me…• I think of our customer all
the time;• Need to be more focused on
trigger points;• Need to think of
environments (now in charge of events).
The Set DesignerArranging artifacts to build culture & Innovation…
• Understand how people behave in spaces;• Recognize the power of synergy with
environment;• Understand the importance of creating the
feeling;• Understand the importance of the details;• Capture how space can communicate.
How it relates to me…• I am a Org Culturist at
Heart;• Very focused on the details
of the experience;• Need to become more
aware of the details (connecting spaces);
• Need to see how are spaces dictate interactions.
The CaregiverUnderstanding people and connecting customer service with the human element…
• Product experts facilitating the right product fit for the right customer;
• Exceeding expectations;• Understands the need for interaction and
exchange;• Builds loyalty to products and services.
How it relates to me…• I understand expectations
and how to satisfy needs that people don’t know they have.
• Great at anticipating wants.• Need to become better at
listening and developing interactions.
The StorytellerCommunicating the values and mission through tales…
• Understands the right story at the right time can communicate powerful values;
• Instills the human element (heroes) into organizational goals, and culture;
• Stories are transformational that include vision, strife, connections;
• Connects people to pasts, futures, strife, challenges, emotion, and more.
How it relates to me…• I am wish I could tell a story;• I understand it it the most
powerful form of communicating;
• But it is not me, I get too wrapped up in the data;
• Need to develop this skill.
Leading with Innovation
Customer Experience
CaregiverSet DesignerExperience Architect
Employee Experience
Cross PollinatorAnthropologistCollaborator
Organizational Experience
HurdlerDirectorStory TellerThe Experimenter