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© 2012 Wadsworth, Cengage Learning
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Focus TVFocus TV
Building Relationships, Valuing Diversity
© 2012 Wadsworth, Cengage Learning
© 2012 Wadsworth, Cengage Learning
You’re About to You’re About to Discover…Discover…
You’re About to You’re About to Discover…Discover…
© 2012 Wadsworth, Cengage Learning
• What emotional intelligence is
What emotional intelligence is• Whether your EI can be improved
Whether your EI can be improved• How to improve communication with
How to improve communication with people you care about
people you care about• Why diversity enriches our lives
Why diversity enriches our lives• What cultural intelligence is and why it’s
What cultural intelligence is and why it’s importantimportant
• How globalization changes our world
How globalization changes our world
© 2012 Wadsworth, Cengage Learningp. 266-267
Kia WashingtonKia WashingtonKia WashingtonKia Washington
© 2012 Wadsworth, Cengage Learning
What is Emotional Intelligence? What is Emotional Intelligence? What is Emotional Intelligence? What is Emotional Intelligence?
• EEmotional motional IIntelligence ntelligence impacts college successimpacts college success
• EIEI includes interpersonal includes interpersonal and intrapersonal and intrapersonal intelligences intelligences (p. 249)(p. 249)..
• EI EI is a set of skills that is a set of skills that determine how well you determine how well you cope with the demands of cope with the demands of everyday life.everyday life.
• EEmotional motional IIntelligence ntelligence impacts college successimpacts college success
• EIEI includes interpersonal includes interpersonal and intrapersonal and intrapersonal intelligences intelligences (p. 249)(p. 249)..
• EI EI is a set of skills that is a set of skills that determine how well you determine how well you cope with the demands of cope with the demands of everyday life.everyday life.
Exercise 11.1:Exercise 11.1:You RespondYou Respond
© 2012 Wadsworth, Cengage Learning
© 2012 Wadsworth, Cengage Learning
Five Scales Five Scales Five Scales Five Scales
Intrapersonal Skills (Self-Awareness) Interpersonal Skills (Relating to Others)
General MoodStress Management Skills Adaptability Skills
© 2012 Wadsworth, Cengage Learning
Can We Improve Our EI? Can We Improve Our EI? Can We Improve Our EI? Can We Improve Our EI?
• Seek honest input from others.
• Find an EI mentor.
• Complete an assessment tool.
• Work with a counselor to learn more.
• Be patient with yourself.
“ ”Our emotions are the driving powers of our lives.Earl Riney, American clergyman
© 2012 Wadsworth, Cengage Learning
What Is This Thing Called Love? What Is This Thing Called Love? What Is This Thing Called Love? What Is This Thing Called Love?
Love can be thoughts, feelings, and physical reactions.
1. Extreme energy.
2. Imagined betterment.
3. Interfering thoughts.
4. Mood swings.
5. Hypersensitivity.
Love can be thoughts, feelings, and physical reactions.
1. Extreme energy.
2. Imagined betterment.
3. Interfering thoughts.
4. Mood swings.
5. Hypersensitivity.
© 2012 Wadsworth, Cengage Learning
Communicating Communicating in in
Relationships Relationships
Communicating Communicating in in
Relationships Relationships “ ”Eighty percent of life’s satisfaction comes from meaningful relationships.Brian Tracy, success author
© 2012 Wadsworth, Cengage Learning
Crazymakers Crazymakers Crazymakers Crazymakers
The BLAMERThe TRAPPER
The “BENEDICT ARNOLD”
The HIT AND RUN FIGHTER
The GUNNYSACKER
The MINDREADER
© 2012 Wadsworth, Cengage Learning
© 2012 Wadsworth, Cengage Learning
Conflict Management StylesConflict Management StylesConflict Management StylesConflict Management Styles
p. 281
Exercise 11.2:Exercise 11.2:Conflict StyleConflict Style
© 2012 Wadsworth, Cengage Learning
Breaking Up Is Hard to Do Breaking Up Is Hard to Do Breaking Up Is Hard to Do Breaking Up Is Hard to Do
Danger signal 1: “All we ever do is fight!” If you spend most of your time in conflict or avoiding conflict, you won’t be able to communicate about much else.
Danger signal 2: “Let’s dig in deeper!” Move relationships to deeper levels of commitment only when you are both satisfied with the ways things are now.
Danger signal 3: “This relationship just isn’t worth it!” If you simply aren’t satisfied with the relationship, despite attempts to improve it, it may be time to think about making a clean break.
“ ”The difference between friendship and love is how much you can hurt each other.Ashleigh Brilliant, author and cartoonist
© 2012 Wadsworth, Cengage Learning
Does Diversity Make a Difference? Does Diversity Make a Difference? Does Diversity Make a Difference? Does Diversity Make a Difference?
Exercise 11.4:Exercise 11.4:DiversityDiversity
Find a partner to work with on this exercise. Individually, list all the various ways in which you differ: age, height, gender, eye color, hometown, and so on.
When your instructor calls “time,” read your lists aloud. The point of the exercise is to begin a discussion on the meaning of diversity, to explore its
many different facets—beyond just external appearance—and to appreciate the fact that each individual is unique.
© 2012 Wadsworth, Cengage Learning
© 2012 Wadsworth, Cengage Learning
The Power of PerceptionsThe Power of PerceptionsThe Power of PerceptionsThe Power of Perceptions
p. 284
© 2012 Wadsworth, Cengage Learning
Appreciate the American Mosaic Appreciate the American Mosaic Appreciate the American Mosaic Appreciate the American Mosaic
Most of us are a blend of different ethnicities.Did you know the ethnicities of these famous people?
Jessica Alba: French, Danish, and Mexican-American.
Keanu Reeves: Hawaiian, Chinese, and Caucasian.
Mariah Carey: Black, Venezuelan, and Caucasian
Johnny Depp: Cherokee and Caucasian
Exercise 11.8:Exercise 11.8:Cultural IntelligenceCultural Intelligence
© 2012 Wadsworth, Cengage Learning
Quote: Adela A. Allen
“We should acknowledge
differences, we should
greet differences, until
difference makes no
difference anymore.”
Adela A. Allen Educator
“We should acknowledge
differences, we should
greet differences, until
difference makes no
difference anymore.”
Adela A. Allen Educator
© 2012 Wadsworth, Cengage Learning
Think Globally, Act LocallyThink Globally, Act LocallyThink Globally, Act LocallyThink Globally, Act Locally
“ ”We have not inherited the world from our forefathers – we have borrowed it from our children.Kashmiri proverb
© 2012 Wadsworth, Cengage Learning
© 2012 Wadsworth, Cengage Learning
VVAARRKK ActivityActivityVVAARRKK ActivityActivity
p. 295
© 2012 Wadsworth, Cengage Learning
Chapter 11: Exercises and ActivitiesChapter 11: Exercises and Activities
How Would You Respond?How Would You Respond?
What’s Your Conflict Style?What’s Your Conflict Style?
Audio Summary of Chapter 11Audio Summary of Chapter 11
Focus TV: RelationshipsFocus TV: Relationships
Your Views on DiversityYour Views on Diversity
Chapter ExerciseChapter Exercisep. 280 p. 280
Chapter ExerciseChapter Exercisep. 268p. 268
Focus TV:Focus TV:RelationshipsRelationships
Audio Audio Chapter SummaryChapter Summary
Back to MenuBack to Menu
Chapter ExerciseChapter Exercisep. 283p. 283
© 2012 Wadsworth, Cengage Learning
Your Cultural IntelligenceYour Cultural IntelligenceChapter ExerciseChapter Exercisep. 290p. 290
© 2012 Wadsworth, Cengage Learning
How Would You Respond?How Would You Respond?How Would You Respond?How Would You Respond?
Exercise 11.1, p. 268
© 2012 Wadsworth, Cengage Learning
What’s Your Conflict Style?What’s Your Conflict Style?What’s Your Conflict Style?What’s Your Conflict Style?
Exercise 11.2, p. 280
© 2012 Wadsworth, Cengage Learning
Your Views on DiversityYour Views on DiversityYour Views on DiversityYour Views on Diversity
Exercise 11.4, p. 283
© 2012 Wadsworth, Cengage Learning
Your Cultural IntelligenceYour Cultural IntelligenceYour Cultural IntelligenceYour Cultural Intelligence
Exercise 11.8, p. 290
© 2012 Wadsworth, Cengage Learning
Chapter 11 Audio SummaryChapter 11 Audio Summary
© 2012 Wadsworth, Cengage Learning
FOCUS TVRelationshipsFOCUS TV
Relationships
Focus TVFocus TV
Discussion ?s
Back to MenuBack to Menu
Back to ActivitiesBack to Activities
© 2012 Wadsworth, Cengage Learning
© 2012 Wadsworth, Cengage Learning
Focus TV Presentation
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© 2012 Wadsworth, Cengage Learning
FOCUS TV Discussion Questions
1. Our FOCUS correspondent, Greg, seems unaware of his own level of emotional intelligence. Since your intrapersonal skills are part of your emotional intelligence, that makes sense. What are intrapersonal skills? Look back at chapter 11 of FOCUS, if you need to.
2. In her interview, Dr. Catherine Andersen says that EQ is essential to college success. Isn't college more about your IQ than your EQ? Why or why not? What does she mean?
3. Even though Greg’s role in the video is comedy, you may know people with low EQ like him. How would you recommend that Greg begin the process of increasing his EQ?
4. Kia Washington is described in the chapter and the video as someone with high IQ and low EQ. How is this likely to affect her success in college? Do you think she'll be academically successful?
5. If you were asked to assess your own level of emotional intelligence, what would you say? Of the five major components of EI described in the chapter, which is most challenging for you?
© 2012 Wadsworth, Cengage Learning
FOCUS on Community College Success
F CUSPointsAn Interactive Teaching Tool
FOCUS on COMMUNITY COLLEGE SUCCESSSecond Edition
Chapter 11Constance Staley and Aren Moore