YOUR PERSONAL INVITATION

10:00 Arrival at Pantheon and welcome coffee

10:15 SKAN introduction by CEO Thomas Huber / CEO

10:30 Overview SKAN global service and welcome service concept Heinz Leutwyler / CSO

11:00 Customer case study: isolator technology - validation challenges Patricia Desmaris / Aseptic Process Lead, Merck Group

11:30 Customer case study: maintenance of an isolator Neill Boyle / Associate Director Maintenance & Engineering, MSD Carlow, Ireland

12:00 Lunch break and networking

13:00 Guided tour through the Pantheon

14:00 Maintenance of Wireless Glove Testers Simon Keser / Product Manager Wireless Glove Tester

14:30 New Services: CLEAN @ SKAN: How clean is my isolator? Barbora Durciova / Project Manager R&D

15:00 Spare parts provision and 24/7 services or how to increase your up-time Mattias Pellitteri / Sales Manager Services

15:30 Use of augmented reality in service support and training Björn Glienke / VR/AR Application Developer

16:00 Break

16:15 Microbiology: annual cycle revalidation Christian Doriath / Head of Process Validation Microbiology

16:45 Wrap up of the first conference day Heinz Leutwyler / CSO

17:00 Bus transfer to hotel

18:30 Evening event: guided tour of Basel & dinner

We are very pleased to invite you to our first Service Conference at SKAN Headquarters in Basel, Switzerland!

Day 1

October 9 - 10, 2019 | Basel, Switzerland

08:30 Bus pickup at hotel to SKAN Headquarters in Allschwil

09:00 SKAN Academy trainings - options overview and hands-on workshop Jörg Kettner / Head of SKAN Academy

10:00 Factory tour Yves Scholler & Sales Team

11:00 Component life cycles, typical wear parts and trouble shooting Fabio Gerodetti / Head of Customer Support

12:00 Lunch break and networking

13:00 Qualification planning for aseptic isolators with hands-on workshop Thorsten Kuhn / Head of Field Engineering

14:00 SKAN BI (Biological Indicator) production and usage Jean-Baptiste Sauvet / Head of BI Production

14:30 Cycle development and annual revalidation - hands-on workshop on isolator

Christian Doriath / Head of Process Validation Microbiology

15:00 Wrap up of the second day and Q&A / open discussion Heinz Leutwyler / CSO

16:00 Bus transfer to airport and main station Basel SBB

Check out the whole deal and get your ticket now on:eveeno.com/SKAN-service-conferencePlaces are limited!

In this 2-day event we will present our service offers along with real customer experiences, hands-on workshops and on top a superb networking opportunity all set in a nostalgic technical surrounding in a vibrant city. Don‘t miss this great chance to meet real experts and to experience Basel!

Day 2

SERVICE CONFERENCE

We are looking forward to welcoming you there!

SKAN AGBinningerstr. 1164123 AllschwilSwitzerland

The VenuesWe start our first day at the Pantheon Muttenz:Hofackerstrasse 72, 4132 Muttenz, SwitzerlandFrom there, a bus will bring you to the hotel in the late afternoon, from where we start our evening event and dinner.On the second day, you will be picked up from the hotel by bus and brought to our global SKAN headquarters in Allschwil.At the end of the second day, our bus will drop you off at the airport and main station Basel SBB for your journey back home.

The HotelsWe blocked rooms for October 9th, in the following two hotels near the main station Basel SBB.Please book your hotel room on your own (at your own expense), stating the code „SKAN Service Conference“, under which you will receive special rates until September 9th.Make the reservation under this email-address (valid for both hotels): h8215-re@accor.com stating the keyword:„SKAN Service Conference“ and your personal and credit card details.

Novotel Basel City: CHF 229.- / per person / per night / incl. breakfast4-star hotel, standard room with queen size bed, own bathroom, TV, WiFi, mobility ticket for public transport in Basel

ibis Budget Basel City: CHF 93.- / per person / per night / incl. breakfast1-star hotel, standard room with double bed, own bathroom, TV, WiFi, mobility ticket for pub-lic transport in Basel

Check out the whole deal and get your ticket now on:eveeno.com/SKAN-service-conferencePlaces are limited!