y! us hispanic women connectonomics
TRANSCRIPT
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This deck aims to..
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Identify the most prominent needs of US
Hispanic women and understand how these
needs differ among different demographics of
these women
Understand how US Hispanic women use
different channels to address their needs
Help marketers connect with US Hispanic
women in more meaningful and relevant ways
US Hispanic
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Research Reviews wereconducted in order to
build on existing
research to take it to
the next, more
actionable level
6 one-on-one phone
interviews among USHispanics
45 minutes in length
Participants represent a
range of demographic,
usage and attitudinal
specifications
N=500 among Hispanic
women in the UnitedStates
45-minute online
surveys
National spread of
markets
Used a mix of onlinechannels and sites
Click here for Demos+ +
Our Phased Approach
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Women are often labeled complex creatures
? ? ?Source: Secondary ResourcesUS Hispanic
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This study breaks through the labels to
understand Hispanic women in the U.S. and
their needs
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Understanding this complexity helps us market
to women more effectively
Why does she
use different
channels?
Who is she
connecting
with?
Where are
women sharing
or receiving?
Where is she
most receptive
to advertising?
Where is she
getting product
information?
How does she
get deals and
share them?
What is
fundamentally
important to
women?
=
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Understanding the needs of women
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Breaking it down to basic needs
What drivesher?
Do needs
differ by life
stage?
What does
she wantwhen
connecting
with others?
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Knowing what makes women tick
1010
Dipstick+ Quantitative
Source: Dipstick + Quantitative
Mutual sharingMake a difference
Feeling alivePersonal growth
Social give & take
Social good & heritage
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best Me
Validation/AdmirationOpen-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
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Feeling Alive 69%
Staying True to Self 67%
Bargain Hunting 65%
Quality Relationships 55%
Be Enabled 48%
Social Give & Take 46%
Release & Escape 45%
Personal Growth 43%
Be the Best Me 40%Be In-the-Know 36%
Break Free 34%
Be in Control 34%
Community Benefits 31%
Got News? 28%
Open-Minded 24%
Fantasy 24%
Social Good & Heritage 21%
Be Carefree 21%
Make a Difference 19%
Mutual Sharing 16%
Validation/Admiration 10%
Some needs are more prevalent than others
Feeling Alive
Quality
Relationships
Staying True
to Self
Bargain
Hunting
Be Enabled
Social Give & Take
Release & Escape
Personal Growth
Be the Best Me
Be In-the-Know
Break Free
Be in Control
Got News?
Open-Minded
Social Good &
Heritage
Be Carefree
Make a Difference
Mutual Sharing
Validation/Admiration
Community Benefits
Fantasy
US Hispanic
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Many needs focus around engagement with
others/community
12Source: Quantitative
Mutual Sharing
Feeling Alive
Make a Difference
Personal
Growth Social Good &
Heritage
Social Give & Take
Break Free
Be In-the-Know
Bargain
Hunting
Got News
Quality
Relationships
Release & Escape
Be the Best Me
Validation/
Admiration
Open-Minded
Community
Benefits
Be Enabled
Be Carefree
Fantasy
Be In Control
Staying True
to Self
Dream Big
EngagewithOthers
BeaBetterMe
Make a Better CommunityUS Hispanic
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Mature Vs. Young
0
10
20
30
40
50
60
70
80
90
Mutual
SharingFeeling
AliveMake a
Difference
Personal
Growth
Social Good
& Heritage
Social Give
& Take
Break Free
Be In-the-Know
Bargain
Hunting
Got News?Quality
Relationships
Release
& Escape
Be the
Best Me
Validation/
Admiration
Open-Minded
Community
Benefits
Be Enabled
Be Carefree
Fantasy
Be in Control
Staying True
to Self
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Boomer
Millennial
Base size: Millennial Women n=95; Boomer Women n=188
Importance of needs: Extremely Important
Source: Quantitative
US Hispanic
Women of all ages have a similar set of needs
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Stay at Home vs. Work out of Home
0
10
20
30
40
50
60
70
80
90
Mutual
SharingFeeling
AliveMake a
Difference
Personal
Growth
Social Good
& Heritage
Social Give
& Take
Break Free
Be In-the-Know
Bargain
Hunting
Got News?Quality
Relationships
Release
& Escape
Be the
Best Me
Validation/
Admiration
Open-Minded
Community
Benefits
Be Enabled
Be Carefree
Fantasy
Be in Control
Staying True
to Self
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Stay at Home
Working
Source: QuantitativeBase size: Working Women n=270; Homemakers n=67* *Low base size
Importance of Needs: Extremely Important
US Hispanic
The same is true of homemakers versus working
women
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Kids vs. No Kids
0
10
20
30
40
50
60
70
80
90
Mutual
SharingFeeling
AliveMake a
Difference
Personal
Growth
Social Good
& Heritage
Social Give
& Take
Break Free
Be In-the-Know
Bargain
Hunting
Got News?Quality
Relationships
Release
& Escape
Be the
Best Me
Validation/
Admiration
Open-
Minded
Community
Benefits
Be Enabled
Be Carefree
Fantasy
Be in Control
Staying True
to Self
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No Kids
Have Kids
Source: QuantitativeBase size: Women with kids n=278 Women without kids n=189
Importance of needs: Extremely Important
Women with children place a bit more emphasis
on some practical needs than women without
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Single vs. Married/Living with Partner
0
10
20
30
40
50
60
70
80
90
Mutual
SharingFeeling
AliveMake a
Difference
Personal
Growth
Social Good
& Heritage
Social Give
& Take
Break Free
Be In-the-Know
Bargain
Hunting
Got News?Quality
Relationships
Release
& Escape
Be the
Best Me
Validation/
Admiration
Open-
Minded
Community
Benefits
Be Enabled
Be Carefree
Fantasy
Be in Control
Staying True
to Self
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Single
Married/with Partner
Source: QuantitativeBase size: Single Women n=101; Married/with Partner Women n=297
Importance of needs: Extremely
The same is true of married women versus single
women
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Much is made of perceived differences
between different women, but their
underlying needs are consistent
The most important needs are about
feeling positive/alive and being
themselves - Many needs focus aroundengagement with others/community
Understanding Needs
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Online Channels Delivering on Needs
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Understanding Channels is Imperative
How do the
channels fulfill
needs?
How often is she
using the
channels?
Who is she
connecting with?
What info is she
sharing and
receiving and
where?
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What channels did we look at?
Yahoo! (en
espaol)
iGoogle
AOL (Latino)
MSN (Latino)
Univision
tumblr
Diet & Nutrition
Wordpress
Blogspot.com
CNNYahoo! News
Huffington Post
Financial Times
CafeMom
BabyCenter
Yahoo! Mujer
Yahoo! Groups
Google Groups
Yahoo! Answers
Facebook,
MySpace,
Twitter
OMG! (en
espaol)
People (en
espaol)
TMZ
Yahoo!
Google
MSN
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Different channels fulfill different needs for women
How
ChannelsFulfill
Needs
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
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NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the
following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
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Fulfill a wide
variety of needs
everything fromhelping others and
personal
fulfillment to deal-
hunting and fun
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NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the
following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
US Hispanic
Got news?
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Fulfills nearly all
needs, helping her
be more satisfiedemotionally and
enabling her
practically
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NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the
following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
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Connection to
people who love
what she loves
Taps into her
identity and can
even aid in bargain
hunting
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NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the
following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
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Cater to very
specific needs -
Social good,bargain hunting, &
have something to
talk about
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NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the
following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
Social give & take
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Quench the thirst
for news and beingaware of whats
happening
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NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the
following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
Quality relationships
US Hispanic
Bargain hunting
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Fulfill the need tolet loose and know
whats what
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NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the
following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
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Helps her maintain
her relationships,
provide support,
and have controlover her domain
Great for
communicating the
important things
28
NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the
following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
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Provide a release
from the world and
help her feel close
to her circle offriends
Offer the ability to
share and interact
29
NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the
following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
US Hispanic
Email and Social Networks have broad mass
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Email and Social Networks have broad mass
reach, with content sites following closely
Source: QuantitativeWomen n=467
94%
74%
61% 59% 56%52%
39% 36%
I use the following weekly
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Connections vary significantly by channel
I connect with the following people
Source: Quantitative
0%
25%
50%
75%
100% Family Close friends
Acquaintances People with similar interests, concerns, etc.
Coworkers Brands/Retailers/stores
h i f i i
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Women gather information across sites Content
sites offer the most personalized info
Source: Quantitative
What I do on these sites
0%
25%
50%
75%
100% Get information about my interestsGet information that I then share/discuss somewhere else
Read comments/posts
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Content sites provide a wealth of information on
a variety of subjectsI read ABOUT the following
Source: Quantitative
0%
20%
40%
60%
80% Others experiences, opinions regarding brands/products Personal Advice
Healthy living/eating Food/cooking
Political news/commentary Lifestyle/entertainment/celebrity news
Gossip Fashion/new trends
Information taken from these sites is shared across
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34Source: Quantitative
Information taken from these sites is shared across
social platforms and even content sites themselves
What I do on these sites
Write reviews 17% 22% 20% 15% 3% 1% 7% 15%
Post comments 13% 24% 25% 21% 5% 6% 15% 66%
Share
links/information I
found interesting
25% 24% 25% 17% 5% 5% 39% 55%
Discuss or share info
about products/brands21% 29% 22% 16% 5% 3% 17% 28%
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Content channels and social networking
channels are used most often
Content channels (mainly Portals andSpecial interest sites) and online
communities meet the widest range of
needs
Portals and Womens/Special interest
sites also offer deeper connection
Understanding Channels
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Helping marketers make the most
out of these connections
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Leveraging these Channels for Marketing &
Advertising
Where is she more
accepting of ads?
What channels
influence purchase
decisions?
How do the
channels deliver on
deals?
Where is she talking
about brands?
US Hispanic
Ad P t l d W /S i l I t t
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Ads on Portals and Womens/Special Interest
sites are more relevant and engaging
How do you feel about each online channel, select all statements that apply
Source: Quantitative
0%
10%
20%
30%
40%
50% Tends to show me/lead me to ads that are relevant to me
Exposes me to interesting/engaging ads
Has ads that are tailored specifically to me (age, location etc.)
Shows ads or brand info in a creative/different manner
US Hispanic38
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39Source: Quantitative
Women receive information about products &
brands in these spaces as wellWhat I do on these sites
Get information about
products/brands
50% 46% 28% 18% 18% 11% 17% 14%
Read reviews 48% 42% 25% 20% 16% 13% 9% 21%
Get information on
products/brands Iintend to buy in the
next 12 months
52% 46% 22% 18% 13% 6% 17% 10%
US Hispanic
P t l d W /S i l I t t it
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40Source: Quantitative
Portals and Womens/Special Interest sites
inform purchase decisionsHow do you feel about each online channel, select all statements that apply
Informs me of
latest/new products42% 35% 20% 17% 17% 11% 17% 17%
Introduces me to new
product/brands I
hadn't heard about
38% 34% 22% 15% 12% 9% 18% 21%
Helps me make the
right purchase
decision
41% 38% 21% 18% 15% 7% 14% 11%
Has reliable
information on
brands/products
46% 39% 22% 17% 18% 7% 12% 13%
US Hispanic
Th t t it l ff i t
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Makes it easy to share
product/brand related
info/ads
28% 29% 24% 14% 5% 6% 17% 26%
Gives me access to
reviews I can use43% 44% 28% 20% 18% 9% 7% 11%
Gives me access to
great savings42% 35% 22% 9% 10% 4% 29% 15%
Helps ensure I don't
miss out on good deals39% 33% 22% 10% 9% 4% 30% 11%
Source: Quantitative
These content sites also offer an appropriate
forum for customer acquisition and engagementHow do you feel about each online channel, select all statements that apply
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Brand & product sharing take place mostly in
content driven sites
Source: Quantitative
I use this for product or brand information
0%
15%
30%
45%
60%
75%
Get information about products/brands Discuss or share info about products/brands
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Portals and Womens/Special Interest
sites are seen by women as relevant
and impactful marketing channels.
Ads, specifically, on these content sites
are more relevant and engaging
Portals and Womens/Special Interesthave impact through the course of the
purchase funnel
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Delivering for Marketers
US Hispanic
RECEIVING
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NEE
DS
RECEPTIVITY
SHARING
Get info aboutmy interests
Get info aboutproducts/
brandsRead reviews
Readcomments/
posts
Shows meads that arerelevant to
me
Has reliableinformationon brands/
products
Useful tofigure out
what brandsare there
Gives medifferentpoint ofviews onproducts
Hasencouraged
me to tryout newproducts
44
Discuss or share info
about products & brands
Makes it easy to shareproduct/brand info & ads
Share links/info I foundinteresting
Write reviews
Post comments
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
US Hispanic
How each channeldelivers in terms of
needs, the receiving andsharing of information,
and marketing receptivity
RECEIVING
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RECEPTIVITY
SHA
RING
Discuss or share info
about products & brands
Share links/info I foundinteresting
Readcomments/
posts
45US Hispanic
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationshipsRelease & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
Got news?
NEE
DS
Post comments
Get info aboutmy interests
Get info aboutproducts/
brandsRead reviews
Shows meads that arerelevant to
me
Has reliableinformationon brands/
products
Useful tofigure out
what brandsare there
Helps memake the
rightpurchasedecision
Hasencouraged
me to tryout newproducts
Makes it easy to shareproduct/brand info & ads
Write reviews
RECEIVING
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RECEPTIVITY
SHA
RING
46
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
Readcomments/
posts
Get info aboutmy interests
Get info aboutproducts/
brandsRead reviews
Discuss or share infoabout products & brands
Makes it easy to shareproduct/brand info & ads
Share links/info I foundinteresting
Write reviews
Shows meads that arerelevant to
me
Has reliableinformationon brands/products
Useful tofigure out
what brandsare there
Helps memake the
rightpurchasedecision
Hasencouraged
me to tryout newproducts
NEE
DS
US Hispanic
Post comments
RECEIVING
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RECEPTIVITY
SHA
RING
Readcomments/
posts
Get info aboutmy interests
Get info aboutproducts/
brandsRead reviews
47
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
Shows meads that arerelevant to
me
Has reliableinformationon brands/products
Useful tofigure out
what brandsare there
Helps memake the
rightpurchasedecision
Hasencouraged
me to tryout newproducts
NEE
DS
Share links/info I foundinteresting
Post comments
Discuss or share infoabout products & brands
Makes it easy to shareproduct/brand info & ads
Write reviews
US Hispanic
RECEIVING
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RECEPTIVITY
SHA
RING
Shows meads that arerelevant to
me
Has reliableinformationon brands/products
Useful tofigure out
what brandsare there
Helps memake the
rightpurchasedecision
Hasencouraged
me to tryout newproducts
Readcomments/
posts
Get info aboutmy interests
Get info aboutproducts/
brandsRead reviews
48
Discuss or share info
about products & brands
Makes it easy to shareproduct/brand info & ads
Share links/info I foundinteresting
Write reviews
Post comments
NEE
DS
US Hispanic
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
Social give & take
RECEIVING
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RECEPTIVITY
SHA
RING
Shows meads that arerelevant to
me
Has reliableinformationon brands/
products
Useful tofigure out
what brandsare there
Helps memake the
rightpurchasedecision
Hasencouraged
me to tryout newproducts
Readcomments/
posts
Get info aboutmy interests
Get info aboutproducts/
brandsRead reviews
49
Staying true to self
Discuss or share infoabout products & brands
Makes it easy to shareproduct/brand info & ads
Share links/info I foundinteresting
Write reviews
Post comments
NEE
DS
US Hispanic
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
Quality relationships
Bargain hunting
RECEIVING
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RECEPTIVITY
SHA
RING
Shows meads that arerelevant to
me
Has reliableinformationon brands/
products
Useful tofigure out
what brandsare there
Helps memake the
rightpurchasedecision
Hasencouraged
me to tryout newproducts
Readcomments/
posts
Get info aboutmy interests
Get info aboutproducts/
brandsRead reviews
50
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
NEE
DS
Discuss or share info
about products & brands
Makes it easy to shareproduct/brand info & ads
Share links/info I foundinteresting
Write reviews
Post comments
US Hispanic
RECEIVING
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RECEPTIVITY
SHA
RING
Shows meads that arerelevant to
me
Has reliableinformationon brands/products
Useful tofigure out
what brandsare there
Helps memake the
rightpurchasedecision
Hasencouraged
me to tryout newproducts
Readcomments/
posts
Get info aboutmy interests
Get info aboutproducts/
brandsRead reviews
51
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
Discuss or share infoabout products & brands
Makes it easy to shareproduct/brand info & ads
Write reviews
Post comments
Share links/info I foundinteresting
NEE
DS
US Hispanic
RECEIVING
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52/64
RECEPTIVITY
SHA
RING
Shows meads that arerelevant to
me
Has reliableinformationon brands/products
Useful tofigure out
what brandsare there
Gives medifferentpoint ofviews onproducts
Hasencouraged
me to tryout newproducts
Get info aboutmy interests
Get info aboutproducts/
brandsRead reviews
52
Mutual sharing
Feeling alive
Make a difference
Personal growth
Social good & heritage
Social give & take
Break free
Be in-the-know
Bargain hunting
Got news?
Quality relationships
Release & escape
Be the best me
Validation/Admiration
Open-minded
Community benefits
Be enabled
Be carefree
Fantasy
Be in control
Staying true to self
Readcomments/
posts
NEE
DS
Discuss or share infoabout products & brands
Makes it easy to shareproduct/brand info & ads
Write reviews
Post comments
Share links/info I foundinteresting
US Hispanic
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1. Needs: Focusing on underlying needs enables deeper emotional connections
with women, for product, marketing and content functions. The most important needs for women are varied: The less tangible, lighter side is represented in
the need for personal fulfillment and positive energy; practical needs like enablement and
bargain hunting also rise to the top.
2. Channels: Understanding how channels deliver differently on needs allows for
fine tuning of marketing communications.
E-mail and social networking are used most often by women. These channels enable women tostay connected, share information, and interact, but these connections do not always fulfill the
deepest set of needs. Marketing messages are often ignored in these environments.
Portals, Online Communities, and Womens/Special interest sites fulfill the most needs for
women. These channels are seen as forums that offer a depth and range of information for the
taking, and women take to them with eagerness and attentiveness.
3. Receptivity: Portals and Womens/Special interest sites are ideal platforms fordelivering marketing messages. These channels are much more effective in delivering impact on purchase decisions compared to
other online channels.
Women are most open to advertising on these channels and use them to arm themselves with
information on products and brands.
53US Hispanic
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54
THANK YOUFor additional information please contact your Yahoo! representative
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55
Appendix
US Hispanic
Large amount of interest is focused around light topics like
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Large amount of interest is focused around light topics like
entertainment/hobbies; Healthy living and News garner high
interest as well
64%60%
54%52%
51%46%
44%
41%37%37%
36%29%
28%27%
25%
25%23%23%
18%18%
16%13%
Food, Eating, Cooking, Recipes, etc
Entertainment, Movies, Arts, Culture, Music
Movies
Healthy Living
News
Fashion Beauty
Topics specific to women
Tourism travelConsumer reviews/experiences on products used brands
Restaurants Hotels Diners etc
Hobbies
Technology
Love, Sex, Relationship advice
Parenting Life of moms dealing with issues related to kids
Lifestyle/Celebrities
Managing life (i.e. time management finance etc.)
Gossip scandals news
Related to my work/job
Politics
Sports
Business, Finance, Economics, etc
Autos
Level of Interest in Topics Very Interested
5656
Source: Quantitative
Women n=467
US Hispanics
While most employ mobile for its practical purposes (talk, text), many
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While most employ mobile for its practical purposes (talk, text), many
also use it for entertainment and fun ; while the majority have access
to mobile net, only use it frequently
73%
59%
36%
28%
24%
21%
18%
14%
Talk on the phone
Text friends family
Take pictures
Send pictures to others
Log on to social networking
sites
Instant messaging
Listen to music
Play pre-loaded games
Frequency of Using Mobile DeviceFeatures - Frequently
25%
17%
15%
Yes and I access this feature
regularly
Yes but I only access this
feature occasionally
Yes but I have never used
this feature
Whether Own a Mobile Phone that hasAccess to the Internet
5757
Source: Quantitative
Women n=467
US Hispanic
Mobile net widely used for connecting with others (E-mail SN); Search
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Mobile net widely used for connecting with others (E-mail, SN); Search
is also big
52%48%
41%34%
33%32%
30%27%
26%26%
25%23%23%
21%
18%18%18%18%
13%13%
Read/write e-mail
Use social networking sites (i.e., Facebook, Orkut, Twitter)
Use the search function
Get directions
Instant message and chat with my friends
Play games
Upload photos to sites like Facebook, FlickrListen to music on Internet radio stations
Catch up on news and current events
Do banking and/or pay bills
Shop around for products/services
Catch up on entertainment/celebrity/lifestyle news
Watch videos
Download music and/or videos
Get information on recipes/cookingLook up reviews on restaurants/nightlife
Look up reviews on products/services
Purchase products/services
Get sports information
Get financial updates
Frequency of Accessing Internet Via Mobile Phone For Specific Purposes Summary
5858
Source: Quantitative
Women n=198
US Hispanic
Yahoo! Mail, Search, and News are visited most frequently
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Yahoo! Mail, Search, and News are visited most frequently
among other Yahoo! sites
57%
42%
41%
19%17%
15%
14%
13%
13%
12%
11%
10%
7%
Yahoo! Mail
Yahoo! Search
Yahoo! News
Yahoo! MessangerYahoo! Groups
Yahoo! Movies
Yahoo! Games
Yahoo! Shopping
OMG
Yahoo! Health
Yahoo! Music
Yahoo! TV
Yahoo! Shine
Frequency of Visiting Websites:At least a week
Frequency of Visiting Websites:At least once a month
5959
Source: Quantitative
Women n=467
US Hispanics
61%
48%
47%
24%24%
21%
20%
20%
20%
18%
16%
13%
10%
Yahoo! Mail
Yahoo! Search
Yahoo! News
Yahoo! MessangerYahoo! Movies
Yahoo! Groups
Yahoo! Games
Yahoo! Health
Yahoo! Shopping
OMG
Yahoo! Music
Yahoo! TV
Yahoo! Shine
Yahoo! is used as a main portal to get information on various topics
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60
Source: Quantitative
Base size n=325
Yahoo! is used as a main portal to get information on various topics
Topics Use Portals For
Email 51% 15% 16% 9% 16%
Local News 32% 13% 13% 6% 28%
World News 32% 18% 19% 8% 25%
Entertainment 31% 17% 15% 6% 25%
Celebrity/gossip 30% 14% 10% 6% 20%
Maps 29% 21% 7% 5% 32%
Weather 26% 14% 10% 6% 38%
Weather forecast 26% 12% 10% 6% 38%
Messenger 25% 9% 13% 7% 8%
Lifestyle 24% 15% 11% 5% 18%
Movies 24% 15% 7% 6% 29%
Shopping 23% 18% 10% 5% 37%
Games 22% 11% 7% 4% 20%
Chat 21% 10% 6% 6% 10%
Specialized
Website
Colors indicate significant difference vs. Yahoo! at 95% level of confidence
US Hispanic
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61/64
61Source: Quantitative
Topics Use Portals For
Technology 21% 16% 10% 5% 24%
Finance 20% 12% 8% 5% 19%
Calendar 19% 13% 7% 3% 12%
Jobs 19% 12% 5% 4% 21%
Photos 18% 13% 8% 4% 19%Horoscopes 18% 8% 5% 5% 9%
Sports 18% 11% 7% 5% 15%
Videos 18% 13% 7% 6% 28%
Music 18% 14% 7% 6% 30%
Travel 18% 13% 8% 5% 27%
Blogs 15% 11% 5% 3% 22%
Autos 13% 10% 5% 3% 16%
Dating 7% 6% 2% 2% 8%
Base size n=325
Specialized
Website
Colors indicate significant difference vs. Yahoo! at 95% level of confidence
US Hispanic
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62
Demos
US Hispanic
Most of the respondents are married, employed full time and
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Most of the respondents are married, employed full time and
have been using the Internet for more than 10 years
14%
39%
47%
15 to 27
28 to 43
44 to 64
Age
1%
2%
8%
24%
66%
6 months ago or less
6 months to 2 years
2 years to 5 years
5 to 10 years
More than 10 years
When First Began Accessing or Using the
Internet for Personal Use
38%15%
5%
6%
14%
4%
1%
14%
Employed full-time
Employed part-time
Self-employed
Retired
Fulltime homemaker/housewife
Full-time student
Part-time student
Not currently employed
Employment Status
16%
6%
10%
53%
15%
Single living alone
Single living with roommate
Living with significant other
Married living with spouse
Other
Marital Status
63Source: Quantitative
Base size n=467
US Hispanic
Majority of them have children and have at least gone to
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Majority of them have children and have at least gone to
college. Fall in the mid-income range.
4%
13%
30%
30%5%
13%
3%
Some high school or less
High school graduate
Some college
College graduate
Some Post-graduate
Completed Post-graduate
Trade school/other
Highest Level of
Education Completed
12%
12%
13%
10%
19%
13%
10%
0%
0%
1%
Less than $20000
$20000 to $29999
$30000 to $39999
$40000 to $49999
$50000 to $74999
$75000 to $99999
$100000 to $149000
$150000 to $199999
$200000 to $249999
$250000 or more
Annual Income of
Household
60%
40%
Yes
No
Children