y! us hispanic women connectonomics

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  • 8/3/2019 Y! US Hispanic Women Connectonomics

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    This deck aims to..

    2

    Identify the most prominent needs of US

    Hispanic women and understand how these

    needs differ among different demographics of

    these women

    Understand how US Hispanic women use

    different channels to address their needs

    Help marketers connect with US Hispanic

    women in more meaningful and relevant ways

    US Hispanic

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    Research Reviews wereconducted in order to

    build on existing

    research to take it to

    the next, more

    actionable level

    6 one-on-one phone

    interviews among USHispanics

    45 minutes in length

    Participants represent a

    range of demographic,

    usage and attitudinal

    specifications

    N=500 among Hispanic

    women in the UnitedStates

    45-minute online

    surveys

    National spread of

    markets

    Used a mix of onlinechannels and sites

    Click here for Demos+ +

    Our Phased Approach

    3US Hispanic

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    4

    Women are often labeled complex creatures

    ? ? ?Source: Secondary ResourcesUS Hispanic

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    This study breaks through the labels to

    understand Hispanic women in the U.S. and

    their needs

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    Understanding this complexity helps us market

    to women more effectively

    Why does she

    use different

    channels?

    Who is she

    connecting

    with?

    Where are

    women sharing

    or receiving?

    Where is she

    most receptive

    to advertising?

    Where is she

    getting product

    information?

    How does she

    get deals and

    share them?

    What is

    fundamentally

    important to

    women?

    =

    US Hispanic

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    Understanding the needs of women

    8US Hispanic

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    Breaking it down to basic needs

    What drivesher?

    Do needs

    differ by life

    stage?

    What does

    she wantwhen

    connecting

    with others?

    US Hispanic

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    Knowing what makes women tick

    1010

    Dipstick+ Quantitative

    Source: Dipstick + Quantitative

    Mutual sharingMake a difference

    Feeling alivePersonal growth

    Social give & take

    Social good & heritage

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best Me

    Validation/AdmirationOpen-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    US Hispanic

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    Feeling Alive 69%

    Staying True to Self 67%

    Bargain Hunting 65%

    Quality Relationships 55%

    Be Enabled 48%

    Social Give & Take 46%

    Release & Escape 45%

    Personal Growth 43%

    Be the Best Me 40%Be In-the-Know 36%

    Break Free 34%

    Be in Control 34%

    Community Benefits 31%

    Got News? 28%

    Open-Minded 24%

    Fantasy 24%

    Social Good & Heritage 21%

    Be Carefree 21%

    Make a Difference 19%

    Mutual Sharing 16%

    Validation/Admiration 10%

    Some needs are more prevalent than others

    Feeling Alive

    Quality

    Relationships

    Staying True

    to Self

    Bargain

    Hunting

    Be Enabled

    Social Give & Take

    Release & Escape

    Personal Growth

    Be the Best Me

    Be In-the-Know

    Break Free

    Be in Control

    Got News?

    Open-Minded

    Social Good &

    Heritage

    Be Carefree

    Make a Difference

    Mutual Sharing

    Validation/Admiration

    Community Benefits

    Fantasy

    US Hispanic

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    Many needs focus around engagement with

    others/community

    12Source: Quantitative

    Mutual Sharing

    Feeling Alive

    Make a Difference

    Personal

    Growth Social Good &

    Heritage

    Social Give & Take

    Break Free

    Be In-the-Know

    Bargain

    Hunting

    Got News

    Quality

    Relationships

    Release & Escape

    Be the Best Me

    Validation/

    Admiration

    Open-Minded

    Community

    Benefits

    Be Enabled

    Be Carefree

    Fantasy

    Be In Control

    Staying True

    to Self

    Dream Big

    EngagewithOthers

    BeaBetterMe

    Make a Better CommunityUS Hispanic

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    Mature Vs. Young

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    Mutual

    SharingFeeling

    AliveMake a

    Difference

    Personal

    Growth

    Social Good

    & Heritage

    Social Give

    & Take

    Break Free

    Be In-the-Know

    Bargain

    Hunting

    Got News?Quality

    Relationships

    Release

    & Escape

    Be the

    Best Me

    Validation/

    Admiration

    Open-Minded

    Community

    Benefits

    Be Enabled

    Be Carefree

    Fantasy

    Be in Control

    Staying True

    to Self

    13

    Boomer

    Millennial

    Base size: Millennial Women n=95; Boomer Women n=188

    Importance of needs: Extremely Important

    Source: Quantitative

    US Hispanic

    Women of all ages have a similar set of needs

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    Stay at Home vs. Work out of Home

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    Mutual

    SharingFeeling

    AliveMake a

    Difference

    Personal

    Growth

    Social Good

    & Heritage

    Social Give

    & Take

    Break Free

    Be In-the-Know

    Bargain

    Hunting

    Got News?Quality

    Relationships

    Release

    & Escape

    Be the

    Best Me

    Validation/

    Admiration

    Open-Minded

    Community

    Benefits

    Be Enabled

    Be Carefree

    Fantasy

    Be in Control

    Staying True

    to Self

    14

    Stay at Home

    Working

    Source: QuantitativeBase size: Working Women n=270; Homemakers n=67* *Low base size

    Importance of Needs: Extremely Important

    US Hispanic

    The same is true of homemakers versus working

    women

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    Kids vs. No Kids

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    Mutual

    SharingFeeling

    AliveMake a

    Difference

    Personal

    Growth

    Social Good

    & Heritage

    Social Give

    & Take

    Break Free

    Be In-the-Know

    Bargain

    Hunting

    Got News?Quality

    Relationships

    Release

    & Escape

    Be the

    Best Me

    Validation/

    Admiration

    Open-

    Minded

    Community

    Benefits

    Be Enabled

    Be Carefree

    Fantasy

    Be in Control

    Staying True

    to Self

    15

    No Kids

    Have Kids

    Source: QuantitativeBase size: Women with kids n=278 Women without kids n=189

    Importance of needs: Extremely Important

    Women with children place a bit more emphasis

    on some practical needs than women without

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    Single vs. Married/Living with Partner

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    Mutual

    SharingFeeling

    AliveMake a

    Difference

    Personal

    Growth

    Social Good

    & Heritage

    Social Give

    & Take

    Break Free

    Be In-the-Know

    Bargain

    Hunting

    Got News?Quality

    Relationships

    Release

    & Escape

    Be the

    Best Me

    Validation/

    Admiration

    Open-

    Minded

    Community

    Benefits

    Be Enabled

    Be Carefree

    Fantasy

    Be in Control

    Staying True

    to Self

    16

    Single

    Married/with Partner

    Source: QuantitativeBase size: Single Women n=101; Married/with Partner Women n=297

    Importance of needs: Extremely

    The same is true of married women versus single

    women

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    17

    Much is made of perceived differences

    between different women, but their

    underlying needs are consistent

    The most important needs are about

    feeling positive/alive and being

    themselves - Many needs focus aroundengagement with others/community

    Understanding Needs

    US Hispanic

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    Online Channels Delivering on Needs

    18

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    Understanding Channels is Imperative

    How do the

    channels fulfill

    needs?

    How often is she

    using the

    channels?

    Who is she

    connecting with?

    What info is she

    sharing and

    receiving and

    where?

    US Hispanic

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    20

    What channels did we look at?

    Yahoo! (en

    espaol)

    iGoogle

    AOL (Latino)

    MSN (Latino)

    Univision

    tumblr

    Diet & Nutrition

    Wordpress

    Blogspot.com

    CNNYahoo! News

    Huffington Post

    Financial Times

    CafeMom

    BabyCenter

    Yahoo! Mujer

    Yahoo! Groups

    Google Groups

    Yahoo! Answers

    Facebook,

    MySpace,

    Twitter

    OMG! (en

    espaol)

    People (en

    espaol)

    TMZ

    Yahoo!

    Google

    MSN

    US Hispanic

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    Different channels fulfill different needs for women

    How

    ChannelsFulfill

    Needs

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    21

    NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the

    following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    US Hispanic

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    Fulfill a wide

    variety of needs

    everything fromhelping others and

    personal

    fulfillment to deal-

    hunting and fun

    22

    NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the

    following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    US Hispanic

    Got news?

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    Fulfills nearly all

    needs, helping her

    be more satisfiedemotionally and

    enabling her

    practically

    23

    NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the

    following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    US Hispanic

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    Connection to

    people who love

    what she loves

    Taps into her

    identity and can

    even aid in bargain

    hunting

    24

    NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the

    following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

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    Cater to very

    specific needs -

    Social good,bargain hunting, &

    have something to

    talk about

    25

    NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the

    following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    Social give & take

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    Quench the thirst

    for news and beingaware of whats

    happening

    26

    NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the

    following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    Quality relationships

    US Hispanic

    Bargain hunting

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    Fulfill the need tolet loose and know

    whats what

    27

    NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the

    following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

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    Helps her maintain

    her relationships,

    provide support,

    and have controlover her domain

    Great for

    communicating the

    important things

    28

    NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the

    following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    US Hispanic

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    Provide a release

    from the world and

    help her feel close

    to her circle offriends

    Offer the ability to

    share and interact

    29

    NEXT SECTION - HIGHLIGHTING = More than 60% of Women feel Channel delivers on the

    following need state and/or channel is one of the top 3 to deliver on the need stateSource: Quantitative

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    US Hispanic

    Email and Social Networks have broad mass

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    30

    Email and Social Networks have broad mass

    reach, with content sites following closely

    Source: QuantitativeWomen n=467

    94%

    74%

    61% 59% 56%52%

    39% 36%

    I use the following weekly

    US Hispanic

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    31

    Connections vary significantly by channel

    I connect with the following people

    Source: Quantitative

    0%

    25%

    50%

    75%

    100% Family Close friends

    Acquaintances People with similar interests, concerns, etc.

    Coworkers Brands/Retailers/stores

    h i f i i

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    32

    Women gather information across sites Content

    sites offer the most personalized info

    Source: Quantitative

    What I do on these sites

    0%

    25%

    50%

    75%

    100% Get information about my interestsGet information that I then share/discuss somewhere else

    Read comments/posts

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    Content sites provide a wealth of information on

    a variety of subjectsI read ABOUT the following

    Source: Quantitative

    0%

    20%

    40%

    60%

    80% Others experiences, opinions regarding brands/products Personal Advice

    Healthy living/eating Food/cooking

    Political news/commentary Lifestyle/entertainment/celebrity news

    Gossip Fashion/new trends

    Information taken from these sites is shared across

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    34Source: Quantitative

    Information taken from these sites is shared across

    social platforms and even content sites themselves

    What I do on these sites

    Write reviews 17% 22% 20% 15% 3% 1% 7% 15%

    Post comments 13% 24% 25% 21% 5% 6% 15% 66%

    Share

    links/information I

    found interesting

    25% 24% 25% 17% 5% 5% 39% 55%

    Discuss or share info

    about products/brands21% 29% 22% 16% 5% 3% 17% 28%

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    Content channels and social networking

    channels are used most often

    Content channels (mainly Portals andSpecial interest sites) and online

    communities meet the widest range of

    needs

    Portals and Womens/Special interest

    sites also offer deeper connection

    Understanding Channels

    35US Hispanic

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    36

    Helping marketers make the most

    out of these connections

    36US Hispanic

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    37

    Leveraging these Channels for Marketing &

    Advertising

    Where is she more

    accepting of ads?

    What channels

    influence purchase

    decisions?

    How do the

    channels deliver on

    deals?

    Where is she talking

    about brands?

    US Hispanic

    Ad P t l d W /S i l I t t

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    Ads on Portals and Womens/Special Interest

    sites are more relevant and engaging

    How do you feel about each online channel, select all statements that apply

    Source: Quantitative

    0%

    10%

    20%

    30%

    40%

    50% Tends to show me/lead me to ads that are relevant to me

    Exposes me to interesting/engaging ads

    Has ads that are tailored specifically to me (age, location etc.)

    Shows ads or brand info in a creative/different manner

    US Hispanic38

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    39Source: Quantitative

    Women receive information about products &

    brands in these spaces as wellWhat I do on these sites

    Get information about

    products/brands

    50% 46% 28% 18% 18% 11% 17% 14%

    Read reviews 48% 42% 25% 20% 16% 13% 9% 21%

    Get information on

    products/brands Iintend to buy in the

    next 12 months

    52% 46% 22% 18% 13% 6% 17% 10%

    US Hispanic

    P t l d W /S i l I t t it

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    40Source: Quantitative

    Portals and Womens/Special Interest sites

    inform purchase decisionsHow do you feel about each online channel, select all statements that apply

    Informs me of

    latest/new products42% 35% 20% 17% 17% 11% 17% 17%

    Introduces me to new

    product/brands I

    hadn't heard about

    38% 34% 22% 15% 12% 9% 18% 21%

    Helps me make the

    right purchase

    decision

    41% 38% 21% 18% 15% 7% 14% 11%

    Has reliable

    information on

    brands/products

    46% 39% 22% 17% 18% 7% 12% 13%

    US Hispanic

    Th t t it l ff i t

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    Makes it easy to share

    product/brand related

    info/ads

    28% 29% 24% 14% 5% 6% 17% 26%

    Gives me access to

    reviews I can use43% 44% 28% 20% 18% 9% 7% 11%

    Gives me access to

    great savings42% 35% 22% 9% 10% 4% 29% 15%

    Helps ensure I don't

    miss out on good deals39% 33% 22% 10% 9% 4% 30% 11%

    Source: Quantitative

    These content sites also offer an appropriate

    forum for customer acquisition and engagementHow do you feel about each online channel, select all statements that apply

    41US Hispanic

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    42

    Brand & product sharing take place mostly in

    content driven sites

    Source: Quantitative

    I use this for product or brand information

    0%

    15%

    30%

    45%

    60%

    75%

    Get information about products/brands Discuss or share info about products/brands

    US Hispanic

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    Portals and Womens/Special Interest

    sites are seen by women as relevant

    and impactful marketing channels.

    Ads, specifically, on these content sites

    are more relevant and engaging

    Portals and Womens/Special Interesthave impact through the course of the

    purchase funnel

    43

    Delivering for Marketers

    US Hispanic

    RECEIVING

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    NEE

    DS

    RECEPTIVITY

    SHARING

    Get info aboutmy interests

    Get info aboutproducts/

    brandsRead reviews

    Readcomments/

    posts

    Shows meads that arerelevant to

    me

    Has reliableinformationon brands/

    products

    Useful tofigure out

    what brandsare there

    Gives medifferentpoint ofviews onproducts

    Hasencouraged

    me to tryout newproducts

    44

    Discuss or share info

    about products & brands

    Makes it easy to shareproduct/brand info & ads

    Share links/info I foundinteresting

    Write reviews

    Post comments

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    US Hispanic

    How each channeldelivers in terms of

    needs, the receiving andsharing of information,

    and marketing receptivity

    RECEIVING

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    RECEPTIVITY

    SHA

    RING

    Discuss or share info

    about products & brands

    Share links/info I foundinteresting

    Readcomments/

    posts

    45US Hispanic

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationshipsRelease & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    Got news?

    NEE

    DS

    Post comments

    Get info aboutmy interests

    Get info aboutproducts/

    brandsRead reviews

    Shows meads that arerelevant to

    me

    Has reliableinformationon brands/

    products

    Useful tofigure out

    what brandsare there

    Helps memake the

    rightpurchasedecision

    Hasencouraged

    me to tryout newproducts

    Makes it easy to shareproduct/brand info & ads

    Write reviews

    RECEIVING

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    RECEPTIVITY

    SHA

    RING

    46

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    Readcomments/

    posts

    Get info aboutmy interests

    Get info aboutproducts/

    brandsRead reviews

    Discuss or share infoabout products & brands

    Makes it easy to shareproduct/brand info & ads

    Share links/info I foundinteresting

    Write reviews

    Shows meads that arerelevant to

    me

    Has reliableinformationon brands/products

    Useful tofigure out

    what brandsare there

    Helps memake the

    rightpurchasedecision

    Hasencouraged

    me to tryout newproducts

    NEE

    DS

    US Hispanic

    Post comments

    RECEIVING

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    RECEPTIVITY

    SHA

    RING

    Readcomments/

    posts

    Get info aboutmy interests

    Get info aboutproducts/

    brandsRead reviews

    47

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    Shows meads that arerelevant to

    me

    Has reliableinformationon brands/products

    Useful tofigure out

    what brandsare there

    Helps memake the

    rightpurchasedecision

    Hasencouraged

    me to tryout newproducts

    NEE

    DS

    Share links/info I foundinteresting

    Post comments

    Discuss or share infoabout products & brands

    Makes it easy to shareproduct/brand info & ads

    Write reviews

    US Hispanic

    RECEIVING

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    RECEPTIVITY

    SHA

    RING

    Shows meads that arerelevant to

    me

    Has reliableinformationon brands/products

    Useful tofigure out

    what brandsare there

    Helps memake the

    rightpurchasedecision

    Hasencouraged

    me to tryout newproducts

    Readcomments/

    posts

    Get info aboutmy interests

    Get info aboutproducts/

    brandsRead reviews

    48

    Discuss or share info

    about products & brands

    Makes it easy to shareproduct/brand info & ads

    Share links/info I foundinteresting

    Write reviews

    Post comments

    NEE

    DS

    US Hispanic

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    Social give & take

    RECEIVING

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    RECEPTIVITY

    SHA

    RING

    Shows meads that arerelevant to

    me

    Has reliableinformationon brands/

    products

    Useful tofigure out

    what brandsare there

    Helps memake the

    rightpurchasedecision

    Hasencouraged

    me to tryout newproducts

    Readcomments/

    posts

    Get info aboutmy interests

    Get info aboutproducts/

    brandsRead reviews

    49

    Staying true to self

    Discuss or share infoabout products & brands

    Makes it easy to shareproduct/brand info & ads

    Share links/info I foundinteresting

    Write reviews

    Post comments

    NEE

    DS

    US Hispanic

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    Quality relationships

    Bargain hunting

    RECEIVING

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    RECEPTIVITY

    SHA

    RING

    Shows meads that arerelevant to

    me

    Has reliableinformationon brands/

    products

    Useful tofigure out

    what brandsare there

    Helps memake the

    rightpurchasedecision

    Hasencouraged

    me to tryout newproducts

    Readcomments/

    posts

    Get info aboutmy interests

    Get info aboutproducts/

    brandsRead reviews

    50

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    NEE

    DS

    Discuss or share info

    about products & brands

    Makes it easy to shareproduct/brand info & ads

    Share links/info I foundinteresting

    Write reviews

    Post comments

    US Hispanic

    RECEIVING

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    RECEPTIVITY

    SHA

    RING

    Shows meads that arerelevant to

    me

    Has reliableinformationon brands/products

    Useful tofigure out

    what brandsare there

    Helps memake the

    rightpurchasedecision

    Hasencouraged

    me to tryout newproducts

    Readcomments/

    posts

    Get info aboutmy interests

    Get info aboutproducts/

    brandsRead reviews

    51

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    Discuss or share infoabout products & brands

    Makes it easy to shareproduct/brand info & ads

    Write reviews

    Post comments

    Share links/info I foundinteresting

    NEE

    DS

    US Hispanic

    RECEIVING

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    RECEPTIVITY

    SHA

    RING

    Shows meads that arerelevant to

    me

    Has reliableinformationon brands/products

    Useful tofigure out

    what brandsare there

    Gives medifferentpoint ofviews onproducts

    Hasencouraged

    me to tryout newproducts

    Get info aboutmy interests

    Get info aboutproducts/

    brandsRead reviews

    52

    Mutual sharing

    Feeling alive

    Make a difference

    Personal growth

    Social good & heritage

    Social give & take

    Break free

    Be in-the-know

    Bargain hunting

    Got news?

    Quality relationships

    Release & escape

    Be the best me

    Validation/Admiration

    Open-minded

    Community benefits

    Be enabled

    Be carefree

    Fantasy

    Be in control

    Staying true to self

    Readcomments/

    posts

    NEE

    DS

    Discuss or share infoabout products & brands

    Makes it easy to shareproduct/brand info & ads

    Write reviews

    Post comments

    Share links/info I foundinteresting

    US Hispanic

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    1. Needs: Focusing on underlying needs enables deeper emotional connections

    with women, for product, marketing and content functions. The most important needs for women are varied: The less tangible, lighter side is represented in

    the need for personal fulfillment and positive energy; practical needs like enablement and

    bargain hunting also rise to the top.

    2. Channels: Understanding how channels deliver differently on needs allows for

    fine tuning of marketing communications.

    E-mail and social networking are used most often by women. These channels enable women tostay connected, share information, and interact, but these connections do not always fulfill the

    deepest set of needs. Marketing messages are often ignored in these environments.

    Portals, Online Communities, and Womens/Special interest sites fulfill the most needs for

    women. These channels are seen as forums that offer a depth and range of information for the

    taking, and women take to them with eagerness and attentiveness.

    3. Receptivity: Portals and Womens/Special interest sites are ideal platforms fordelivering marketing messages. These channels are much more effective in delivering impact on purchase decisions compared to

    other online channels.

    Women are most open to advertising on these channels and use them to arm themselves with

    information on products and brands.

    53US Hispanic

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    54

    THANK YOUFor additional information please contact your Yahoo! representative

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    55

    Appendix

    US Hispanic

    Large amount of interest is focused around light topics like

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    Large amount of interest is focused around light topics like

    entertainment/hobbies; Healthy living and News garner high

    interest as well

    64%60%

    54%52%

    51%46%

    44%

    41%37%37%

    36%29%

    28%27%

    25%

    25%23%23%

    18%18%

    16%13%

    Food, Eating, Cooking, Recipes, etc

    Entertainment, Movies, Arts, Culture, Music

    Movies

    Healthy Living

    News

    Fashion Beauty

    Topics specific to women

    Tourism travelConsumer reviews/experiences on products used brands

    Restaurants Hotels Diners etc

    Hobbies

    Technology

    Love, Sex, Relationship advice

    Parenting Life of moms dealing with issues related to kids

    Lifestyle/Celebrities

    Managing life (i.e. time management finance etc.)

    Gossip scandals news

    Related to my work/job

    Politics

    Sports

    Business, Finance, Economics, etc

    Autos

    Level of Interest in Topics Very Interested

    5656

    Source: Quantitative

    Women n=467

    US Hispanics

    While most employ mobile for its practical purposes (talk, text), many

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    While most employ mobile for its practical purposes (talk, text), many

    also use it for entertainment and fun ; while the majority have access

    to mobile net, only use it frequently

    73%

    59%

    36%

    28%

    24%

    21%

    18%

    14%

    Talk on the phone

    Text friends family

    Take pictures

    Send pictures to others

    Log on to social networking

    sites

    Instant messaging

    Listen to music

    Play pre-loaded games

    Frequency of Using Mobile DeviceFeatures - Frequently

    25%

    17%

    15%

    Yes and I access this feature

    regularly

    Yes but I only access this

    feature occasionally

    Yes but I have never used

    this feature

    Whether Own a Mobile Phone that hasAccess to the Internet

    5757

    Source: Quantitative

    Women n=467

    US Hispanic

    Mobile net widely used for connecting with others (E-mail SN); Search

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    Mobile net widely used for connecting with others (E-mail, SN); Search

    is also big

    52%48%

    41%34%

    33%32%

    30%27%

    26%26%

    25%23%23%

    21%

    18%18%18%18%

    13%13%

    Read/write e-mail

    Use social networking sites (i.e., Facebook, Orkut, Twitter)

    Use the search function

    Get directions

    Instant message and chat with my friends

    Play games

    Upload photos to sites like Facebook, FlickrListen to music on Internet radio stations

    Catch up on news and current events

    Do banking and/or pay bills

    Shop around for products/services

    Catch up on entertainment/celebrity/lifestyle news

    Watch videos

    Download music and/or videos

    Get information on recipes/cookingLook up reviews on restaurants/nightlife

    Look up reviews on products/services

    Purchase products/services

    Get sports information

    Get financial updates

    Frequency of Accessing Internet Via Mobile Phone For Specific Purposes Summary

    5858

    Source: Quantitative

    Women n=198

    US Hispanic

    Yahoo! Mail, Search, and News are visited most frequently

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    Yahoo! Mail, Search, and News are visited most frequently

    among other Yahoo! sites

    57%

    42%

    41%

    19%17%

    15%

    14%

    13%

    13%

    12%

    11%

    10%

    7%

    Yahoo! Mail

    Yahoo! Search

    Yahoo! News

    Yahoo! MessangerYahoo! Groups

    Yahoo! Movies

    Yahoo! Games

    Yahoo! Shopping

    OMG

    Yahoo! Health

    Yahoo! Music

    Yahoo! TV

    Yahoo! Shine

    Frequency of Visiting Websites:At least a week

    Frequency of Visiting Websites:At least once a month

    5959

    Source: Quantitative

    Women n=467

    US Hispanics

    61%

    48%

    47%

    24%24%

    21%

    20%

    20%

    20%

    18%

    16%

    13%

    10%

    Yahoo! Mail

    Yahoo! Search

    Yahoo! News

    Yahoo! MessangerYahoo! Movies

    Yahoo! Groups

    Yahoo! Games

    Yahoo! Health

    Yahoo! Shopping

    OMG

    Yahoo! Music

    Yahoo! TV

    Yahoo! Shine

    Yahoo! is used as a main portal to get information on various topics

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    60

    Source: Quantitative

    Base size n=325

    Yahoo! is used as a main portal to get information on various topics

    Topics Use Portals For

    Email 51% 15% 16% 9% 16%

    Local News 32% 13% 13% 6% 28%

    World News 32% 18% 19% 8% 25%

    Entertainment 31% 17% 15% 6% 25%

    Celebrity/gossip 30% 14% 10% 6% 20%

    Maps 29% 21% 7% 5% 32%

    Weather 26% 14% 10% 6% 38%

    Weather forecast 26% 12% 10% 6% 38%

    Messenger 25% 9% 13% 7% 8%

    Lifestyle 24% 15% 11% 5% 18%

    Movies 24% 15% 7% 6% 29%

    Shopping 23% 18% 10% 5% 37%

    Games 22% 11% 7% 4% 20%

    Chat 21% 10% 6% 6% 10%

    Specialized

    Website

    Colors indicate significant difference vs. Yahoo! at 95% level of confidence

    US Hispanic

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    61Source: Quantitative

    Topics Use Portals For

    Technology 21% 16% 10% 5% 24%

    Finance 20% 12% 8% 5% 19%

    Calendar 19% 13% 7% 3% 12%

    Jobs 19% 12% 5% 4% 21%

    Photos 18% 13% 8% 4% 19%Horoscopes 18% 8% 5% 5% 9%

    Sports 18% 11% 7% 5% 15%

    Videos 18% 13% 7% 6% 28%

    Music 18% 14% 7% 6% 30%

    Travel 18% 13% 8% 5% 27%

    Blogs 15% 11% 5% 3% 22%

    Autos 13% 10% 5% 3% 16%

    Dating 7% 6% 2% 2% 8%

    Base size n=325

    Specialized

    Website

    Colors indicate significant difference vs. Yahoo! at 95% level of confidence

    US Hispanic

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    Demos

    US Hispanic

    Most of the respondents are married, employed full time and

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    Most of the respondents are married, employed full time and

    have been using the Internet for more than 10 years

    14%

    39%

    47%

    15 to 27

    28 to 43

    44 to 64

    Age

    1%

    2%

    8%

    24%

    66%

    6 months ago or less

    6 months to 2 years

    2 years to 5 years

    5 to 10 years

    More than 10 years

    When First Began Accessing or Using the

    Internet for Personal Use

    38%15%

    5%

    6%

    14%

    4%

    1%

    14%

    Employed full-time

    Employed part-time

    Self-employed

    Retired

    Fulltime homemaker/housewife

    Full-time student

    Part-time student

    Not currently employed

    Employment Status

    16%

    6%

    10%

    53%

    15%

    Single living alone

    Single living with roommate

    Living with significant other

    Married living with spouse

    Other

    Marital Status

    63Source: Quantitative

    Base size n=467

    US Hispanic

    Majority of them have children and have at least gone to

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    Majority of them have children and have at least gone to

    college. Fall in the mid-income range.

    4%

    13%

    30%

    30%5%

    13%

    3%

    Some high school or less

    High school graduate

    Some college

    College graduate

    Some Post-graduate

    Completed Post-graduate

    Trade school/other

    Highest Level of

    Education Completed

    12%

    12%

    13%

    10%

    19%

    13%

    10%

    0%

    0%

    1%

    Less than $20000

    $20000 to $29999

    $30000 to $39999

    $40000 to $49999

    $50000 to $74999

    $75000 to $99999

    $100000 to $149000

    $150000 to $199999

    $200000 to $249999

    $250000 or more

    Annual Income of

    Household

    60%

    40%

    Yes

    No

    Children