WORK PERSONA

PROFILE:

HOW DO WE CREATE VALUE

POWERED BY:

MODEL: WHERE WE WORK

MODEL: WORK ACTIVITIES

MODEL: WORK PLACE TYPES

MODEL: WORK DYNAMIC

MODEL: VALUE NETWORKS

MODEL: CULTURE

MODEL: TECHNOLOGY & ENVIRONMENT

CONTACT:KEVIN SCHLUETER | KEVIN@WPA.WORKS | 515-864-8132 | WWW.WPA.WORKS

HCI TECHNOLOGY & ADVISORY Q4 2015

Austin Office, Entire Workforce

KEY DEMOGRAPHICS

235 Total FTE + 21 PT63% Female (78% of this group is under 40)32% 20 - 30 years is the largest age group5.7 years average tenure

TRAINING NEEDED

34% of work hours are 'Outside of Office'.22% of work is 'Somewhere in the Office'.

Existing training programs are inadequate todevelop highly productive, mobile workers.

TO INCREASE PRODUCTIVITY...

$8.2 million (53%) of work is collaborative.

Interpersonal communication training tofocus and speed these work processes iscritical to increasing productivity at HCI.

HOW 20-30 YEAR OLDS WORK

Analyzing 31%Sharing Knowledge or Skills 21%Meeting 12%

Productivity to Learning ratio is 4.2 to 1.5NOT USING RESOURCES?

87% of departmental communication isintra-office; comparative offices are 64%.

Meaning: Austin teams use fewer 'system'resources. What is the impact on growth?

FOCUS NEW INVESTMENTS HERE

There is inadequate technology andenvironments to do "Brainstorming" or"Planning" work at HCI.

CULTURE ALIGNED!

74% of the Management Group are directlyaligned to the strategic intent of HCI.

Marketing Dept. is not aligned with ourstrategic intent. Needs to be understood.

27% SAVINGS IDENTIFIED

Work places must be 44% collaborative,21% private, 13% semi-private. Currently itis 22%, 53%, 19%, respectively.

Need 165 sf/fte. Currently 210 (27% waste).