1

Workshop Problem #2

Team #1Frank Cippel

Daniel JacobsTim Lattner

Bill LeggMichael SmithLee Starkloff

<Session Title> 2

Program Vision

“LDOT will be a national leader in the effective and efficient operations of its

roadway”

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Introduction

Each District will have dedicated operations budget

Headquarters provides coordination and direction

Existing maintenance functions will be subsumed into new operations unit

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Structural Goals

Permanent change that will outlast the current Secretary

Limit levels between Operations Director and Secretary

Allow Operations Engineer direct control over the operations budget

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<Session Title> 8

Risk Analysis

SiloizationOperations management placed in district

office Special program

High level support from Secretary Employee morale

Employees drawn from Maintenance and Traffic

<Session Title> 9

Alternative Analysis

Operations is integrated within District level programs

No headquarters level operations staff No district operations engineer

<Session Title> 10

Budget Issues

Current Traffic Engineering budget $735m

Original Traffic Engineering budget $982.8m (requested)

25% Cut TE is essential to modern operations $247m addit’l funding

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Outsourcing

Additional HC needed for OperationsOutsource Paving/Roadside workKeep drainage, signals, etc. inhouseReallocate 158 slots from maintenance to

operations functions ITS functions must be fully staffed Rapid increase (25%) in TE spending

Upsize quickly via contracting to complement existing staff

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Outreach Issues

Media Liaison meetingTown meeting / open house

programCustomer service hotlineIncident management

committee

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Performance

Measurement March 2007 March 2010 % change

Employee Grievances

5 /year 5 /year No change

Accident Rate 234 crashes 172 crashes (25%)

Responder Training

0 Classes 4 /year

Incident Response Time

8 mins 5 mins (30%)

Travel time Reliability

83% 95% 14%

Incident Clearance Times

35 min 23 min (35%)