townends.co.uk

Working with us!

WokingWest Woking

WhittonPutney

Twickenham

Sunburyon Thames

Stainesupon Thames

Guildford

Egham

Englefield Green

Ealing

Chiswick

BrookGreen

Aldershot

M25

M3

M4

Northfields

A3

Addlestone

Head Office

Southfields

Introducing TownendsAt Townends our aim, put quite simply, is to secure the best possible price for your property fromthe best possible buyer or tenant, within a timescale that meets your individual needs.

We believe our property market success has been built on our proven track record of deliveringresults, a reputation for excellent customer service, our wealth of local knowledge as well asour recruitment and retention of great people across our business.

Our branch network is fi lled with effective, enthusiastic and proactiveprofessionals who are completely dedicated to successfully selling orletting your home.

We always put our customers fi rst and strongly believe thatPride, Performance, Passion and Professionalism areessential in all we do.

s

South Norwood

Thornton Heath

Streatham

Mitcham

Earlsfield

Croydon

M23

Since opening our fi rst branch back in 1991, we have grown to over 22branches which are strategically positioned to take advantage of the steady fl owof clients making a lifestyle change and relocating from prime London suburbsto Surrey, Middlesex and North Hampshire (and vice versa).

We’re proud to be independently owned & managed and place great value on oursuccess, because all of our directors are actively involved in the day to day runningof the business.

We strongly believe that experience and an in-depth knowledge of the local areamatters, and we highly value repeat business taking great pleasure in oftenwelcoming back many of our past clients.

And fi nally, we also like to give something back to the local areas and communitieswe live and work in. All of our staff are encouraged to contribute to their communityby sponsoring local charities, schools and hospitals. In addition, Townends havebeen supporting Shooting Star CHASE for over 10 years with regular fundraisingevents taking place throughout the year.

Proud to support

Why are Townends successful atselling property?

The short answer to that question is ‘ourpeople’. Estate agency has always been apeople business and at Townends we placethe highest level of importance on recruiting,training and rewarding great people at everylevel of our organisation.

We recognise that local knowledge andexperience are often vital ingredients in asuccessful sale, so we place great emphasis onretaining and developing our staff and employinglocal experts with a passion for property.

Why work with Townends...

• Getting you the best price - we’ll provide you with extensivelocal market research to ensure that, along with ourrecommendations, you have all the facts you need to set anaccurate asking price to attract the right buyer and achieve thebest possible price

• Finding you the right buyer - we make sure we have a fullunderstanding of your motivation for moving as well as the needsand fi nancial position of all potential buyers. We spend longerlistening so we can save you time

• With you all the way - the hard work certainly doesn’t stop once wefi nd you a buyer! The communication and help continues duringthe legal process where we will liaise with solicitors, mortgageadvisers and any other parties to keep you fully informed, involvedand in control

• Working harder - we believe working harder gets better results.So as well as our extended opening hours, our sales team will befully committed to doing whatever it takes to achieve a successfulsale for you

• Teamwork - we have prime branch locations and a strongnetwork of motivated and determind sales professionals allworking together to help fi nd the right buyer for your property

• Proactive marketing - as you would expect, we do everythingwe can to ensure that your property is seen by the widestpossible audience of potential buyers including extensiveonline advertising and our ever popular Townends ‘OpenHouse’ events

• Peace of mind - we are members of The PropertyOmbudsman Scheme for Estate Agents so you know thatyou are in safe hands

...because all agents are not the same.

From the outside looking in, all Estate Agents can appear and even sound the same but we can assure you that this certainly isn’t the case. To help explain this, here are just a few of the reasons why we believe you should choose Townends to sell your property.

Why are Townends successful atletting property?

We passionately believe inbuilding and maintaining strongrelationships with landlords,relocation companies and leadingnational and internationalbusinesses.

These relationships, along with ourwide range of available property,mean that we are always able toattract quality tenants, all of whichwill help ensure that your tenancyruns smoothly. So sit back, relaxand let us take the strain.

RRent Recovery

Plus LandlordsProfessional

ProtectedExpert

Knowledge

Quality Tenants

Bespoke Services

Zero Excess*

Investment

Peaceof Mind

Building Relationships

Why work with Townends...

• Large database of quality tenants through our branchnetwork

• Thorough understanding of local and national trends

• Strong market share maintained through extensivemarketing and advertising

• Annual negotiated rent increases

• Use of a leading independent referencing company

• Rent Recovery Plus for complete peace of mind withzero excess*

Our branch network and dedicated central team work closely together to ensure that you are fully supported and informedthroughout your tenancy.

We place all members of our teams on intensive training programmes throughout their career with us, which for you meansthat there will always be someone on hand with expert knowledge to discuss your needs, talk you through your options and effi ciently manage all aspects of your tenancy.

As members of The Property Ombudsman Scheme, you can rest assured that we follow the most stringent guidelines,and always keep up to date with new legislations and regulations that could affect you and your property.

* Subject to terms and conditions.

Achieve the best price for your property anddeliver quality tenants...

• Fully managed - let us take the strain for you

• Rent Demand - working together for a smooth tenancy

• Let Only - fi nding you the right tenant

...with a service that fi ts your needs...

• Buy2let - whether you are a fi rst time investor or have a portfolio of properties

• Let2let - if it is time for a lifestyle change or thinking of moving, why not try it out by letting your own property and giving yourself fl exibility by renting as well

• Let2buy - let out your current home and still make the next move you’ve always dreamt about

...and expert advice when you need it.

More ways we can help you...

In today’s rapidly changing market getting the best mortgage advice has never been more important, and with access to exclusive deals via the Legal & General Mortgage Club, we have a team of experienced advisers offering simple and straightforward advice.

.dot’s friendly and professional advisers are experts at navigating the mortgage maze and can quickly access the latest rates to recommend the most suitable product available across the whole of the market and advise on the protection options available.

As a vendor you can rest assured that any prospective purchaser has been fi nancially qualifi ed to ensure that once we have agreed the sale of your property, it has the best possible chance of going through smoothly.

If you are buying your fi rst investment property or already have an existing portfolio of properties, we offer expert advice and guidance on buy to let mortgages and can help ensure that you are getting the best deal currently available.

If you are thinking of letting your property or are already doing so, we also offer expert advice on specialist landlord home insurance to ensure that your investment property is properly protected.

For insurance business we arrange policies exclusively from Legal & General.

Your home may be repossessed if you do not keep up repayments in your mortgage.

.dot fi nancial services charge a fee of £349 payable when you apply for a mortgage.

Your fi nancialneeds coveredfinancial services

When buying a property, whether you are a landlord or simply making our next move on the property ladder, it is natural and sensible to fi nd out as much as possible about it before committing to the purchase.

It’s worth remembering that the valuation your lender will carry out is solely for their benefi t and won’t give you any detail about thephysical condition of the property. If you want something more indepth, you should arrange to have a professional RICS survey carried out.

All Tyser Greenwood clients benefi t from the following promises:

• Second survey free*

• Five day turnaround*

• Personal touch guarantee

Another way in which Tyser Greenwood can help is with leaseextensions. If the property you are planning to buy or sell hasa lease which is approaching, or has less than, 80 years leftthen you are likely to require a lease extension before theproperty can change hands. This can be a complex processbut Tyser Greenwood can help with straightforward andpractical advice on the best way to proceed and will also helpyou understand the costs involved.* Terms and conditions apply – please contact us for more information

Quality surveyingand valuations

Call us today on 0800 074 0095

INEX Property Solutions offer a full range of property maintenance and refurbishment solutions tailored tomeet your needs.

INEX offers plumbing, gas heating, electrical work,painting and decorating, kitchen and bathroom installations and general repairs.

Keeping your property and its occupants safe is key, and for landlords in particular there are legal and safety obligations that must be fulfi lled when letting a property. INEX can install comprehensive home safety kit which combines important safety elements as well as a full visual inspection of your property.

So, call us if you are on the move, simply want a fresh look or are seeking to maximise the potential of your investment property.

Property maintenanceand refurbishment

At Townends we understand that buying or selling a property can be demanding despite the best efforts of everyone involved in the process, which is why we have developed a strong working relationship with our panel of specialist conveyancing fi rms.

Together with these fi rms, we work towards the common goal of exchanging contracts promptly and helping people to move as quickly as possible.

Why not benefi t from:

• A fi xed fee guarantee which means that your cost are confi rmed at the outset so you don’t have to worry about any nasty surprises

• No sale, no legal fee to pay and the second search for free*

• A close working relationship between Townends and your conveyancing solicitor so that the whole process is smooth, quick and effi cient

• Dedicated case handlers who are always on hand to keep you fully updated.

* Terms and conditions apply - please contact us for more information

Conveyancingmade simple

To secure the best possible price for yourproperty from the best possible buyer ortenant, within a timescale that meets yourindividual needs.

Our aim...

But don’t just take our word for it...

“I have been more than impressed with Townends’ personnel. The attitude, professionalismand general manner of all has been excellent.” Mrs D

“Overall excellent service.” Mr T

“Enthusiastic, worked very quickly, communicated well and thoroughly. Knew the local area well.”Mr & Mrs B

“The lettings & management team have been great. Your service has been impeccable, thank youvery much. I am a very happy landlord!” Miss K

“Just a brief note to say thank you to the whole team who worked so hard to fi nd a buyerfor property.” Mrs D

Working with Townends meansthat you can relax

“Thank you all so very much forgoing beyond an estate agent’sduties – my family were verypleased with your care andunderstanding.” Mr R

facebook.com/Townends @townends 0800 074 0095 townends.co.uk

Working to get you moving

Independently owned since 1991, we have been successfullyselling and letting property throughout West and South WestLondon, Surrey, Middlesex and North Hampshire, so have morepeople, more experience and more local knowledge to get youmoving!