CERTIFICATE III IN

MEDIACertificate III in

media on scope.

film skills short courses.

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Train them...Dont blame them

January / March Issue 2011Newsletter

Lemon TartPage 6

GROUP TRAINING ORGANISATIONS

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The work skills way

Who is work skills?work skills is a Registered Training Organisation based in Brisbane. Weve been delivering training and professional development courses to the Corporate and Business sectors as well as Certicate I through to Diploma qualications, in Business, Hospitality and the Automotive industry since 1993.

How does work skills work & why would I choose them?We operate a fully exible model which essentially means we deliver face to face training, one on one or small group training in the workplace.

One of the real benets of our model is the ability to customise training so that it suits the pace, the level and the individual requirements of the participants.

With Apprenticeships and Traineeships our Industry Managers are continually meeting and are in touch with our Employers to ensure that their needs are met.

Our Client Managers (Trainers) visit their Apprentice or Trainee in the work place every four to six weeks, just about anywhere in Queensland. Thats right! Fully exible! We go anywhere! It could be Weipa, Longreach, Emerald, St George or even Charleville.

How do I get in contact with work skills?You can free call us on 1300 360 567

You can email us at info@workskills.com.au or you can visit our website to nd out more www.workskills.com.au

>>Brown and Hurley give their customers the competitive edge by drawing on the experience gained in serving the road transport industry since 1946. Using this experience theyre able to specify the truck most suitable for their clients requirements. A relationship begins with customers from the point of purchase, backed with the full support of the manufactures.Brown and Hurley aim to provide customers with the highest quality service and facilities while maintaining value for money. This is achieved through teamwork, training and commitment of all their staff and support of their manufactures and suppliers. Senior staff are encouraged to play an active role with staff and training young people. Brown and Hurley currently employ over 300 staff around half

of whom have been with Brown and Hurley for over 10 years. Staff receive regular training to increase competence in their individual areas.work skills is currently delivering Certiicate IV in Frontline Management and Diploma of Management to Brown and Hurley staff in the workplace at the Darra site. The training is held once a month with class room style training in 3 groups. work skills has customised the training to incorporate the Brown and Hurley policies, procedures and principles within their company. work skills and Brown and Hurley will also be working together in the Rockhampton branch to continue the learning culture for staff members. Brown and Hurley are recognised as a leading supplier to the road transport industry through their pursuit of excellence.

So what is DIGITAL MEDIA?

The creative convergence of digital arts, science, technology and business for the purpose of communication, social interaction and educationThis growth industry covers a wide range of skill sets and career opportunities ranging from:

In fact in todays world, just about every business uses some form of digital media services.

So many career streams to choose from... It's a matter of

starting with the basic courses and seeing where your passion takes you.How exciting for those people who love the electronic world!

film skills now has short courses and a qualiication in media. All these courses are designed at entry level to develop your skills.The short courses target speciic skills.

The nationally accredited qualiication CUF30107 Certiicate III in Media Addresses 11 areas of learning and that leads to a nationally accredited qualiication. film skills runs their courses full-time, part-time, night time and weekends. To see full details of course content, costs and availability go to www.filmskills.com.auAnd not only does film skills have media suites and training rooms in Brisbane but they have a mobile classroom for up to 6 students so as to meet market demand in our regional areas of Queensland. Register your interest now, go to www.filmskills.com.auThe secret of success in your career is easy "Choose a career you LOVE then you'll never work a day in your life".

CERTIFICATE III IN

MEDIA

website developmentgraphic designadvertising and marketing jobsprinting businessessignage businessesthe media industrythe ilm industrythe world of animation-bringing still images to life

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For websitesBrochure designLogos and the look of their business. Use of images Words graphically designedMessages digitally transmittedAnimation to better tell their story and so much more.

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Photography (8 hours) Shooting and Video Editing (28 hours)3D Animation (22 Hrs)

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Show them...Dont tell them

Our vision is to be the leader in providing business solutions through people development. The MRAEL Workforce Development Cycle provides your organisation with an end to end skills development solution , from a Work Experience Program through to Professional Development and everything in between.In particular the MRAEL Apprentice Services

provides your organisation with a best practice framework to achieve Apprentice wellbeing, engagement and increased retention and completion rates.MRAEL has the capacity to deliver each of our services nationally, ensuring businesses can enjoy streamlined, consistent, eficient and professional services across all sites, regardless of geographical location.

Our Apprentice Management Program provides your business with the lexibility of remaining the legal employer while accessing the Apprentice Management expertise of MRAEL. Under this service we can facilitate recruitment, selection retention, payroll, performance and training management and Apprentice wellbeing. MRAEL is there to assist you every step of the way to ensure your Apprentices are being managed in line with our best practice management strategies.

Capricornia Training Company Ltd (CTC) is Central Queenslands leading group training and employment company. We have regional ofices in Emerald, Mount Isa and Longreach. CTC trades in Wide Bay as Wide Bay Apprentices.CTC is also a Registered Training Organisations (RTO), and has Youth Support Coordinator, Youth Connections and Youth Housing and Reintegration Service (YHARS) Contracts in locations across Queensland.

CTC is the lexible and easy way for you to employ apprentices and trainees.The beneits are clear, our

selection processes are comprehensive enabling you to have an apprentice or trainee who has not just the desire and capacity to work in your organisation but also the drive and endeavour to achieve.In this ever-changing environment it is imperative that businesses respond to the needs of training within their workplace to remain competitive and keep a winning edge over their competitors.CTC is committed to ensuring that employment and training is delivered in a coordinated and professional manner to meet the needs of business and participants across a wide range of industries.

Within our RTO training is not only tailored towards apprenticeship and traineeship qualiications although this is our speciality. We also provide customised corporate training and certiication.By choosing CTC as your employer and/or trainer of choice, you will be taking a positive step toward well trained staff suited to the future of your business.Our Company was founded in 1986 with a commitment to developing a skilled local workforce in Central Queensland and creating additional employment and training to meet the needs of industry. This remains the CTC mission today as we pursue excellence in employment, training and education.

Golden West Employment Solutions is a very successful Not for Proit Community based organisation that prides itself on up to date professional services in the employment of Apprentices and Trainees. To date we are one of the largest employers of Apprentices and Trainees in the Darling Downs - Western Queensland Central Queensland and North Western Queensland Regions, Having ofices and staff in Toowoomba, Dalby, Chinchilla, Roma, Charleville, Emerald, Longreach and Mt Isa. We facilitate the employment of School

Based, Part Time and Full Time Apprentices and Trainees, covering Qualiications in Building and Construction, Mining, Engineering, Automotive, Diesel Fitting, Electrical, Hospitality, Business Administration

and Retail. We have a comprehensive employment package that can assist all employers with their stafing requirements. Our success is driven by our professional staff, a passion for this industry and is enhanced by the proactive relationship we have with Work Skills. One of the beneits we are able to offer in conjunction with Work Skills is On the Job Training which gives our clients and students an option in their training needs. Together our partnership has been highly successful in assisting positive outcomes and its lexibility

has been one reason why On the Job Training has succeeded as an option in Rural and Regional Queensland. We have major clients throughout all our regions especially in the Mining and Gas Industries e.g. Santos and also work proactively with many Regional Councils. However it is our work with local community businesses and stake holders that is essential to our ongoing success in sustaining viable employment for Regional and Rural Queensland that is of a high standard. Golden West Employment Solutions is Building a Brighter Future.If you wish to know more about how we can help you with your stafing needs, please contact our Head Ofice on 07 4622 3422

Why now is the right time to undertake an apprenticeship and traineeship.With the economy in Queensland quickly recovering and a strong growing demand for people with skills over the next few years (and beyond) there is no better time than now to commence an apprenticeship or traineeship. Group Training Organisations such as TORGAS, are well established in Mackay, Townsville, Brisbane and Bowen manage, support and guide apprentices and trainees throughout their apprenticeship or traineeship. This ensures the apprentice and trainee have the best chance of succeeding and being provided with valuable practical on-the-job and technical off-the-job training.

At all times, apprentices and trainees are assisted by professional TORGAS ield staff who provide on-going support and monitor training progressions, look after all the administration and college attendance, leaving the apprentice and trainee free to get on with the important job of learning and developing their skills. TORGAS a not-for-proit group training organisation and has been operating in Queensland for over 27 years. For more information contact

TORGAS on 1300 TORGAS or www.torgas.com.au.

The Apprenticeship Company is a division of Downs Group Training, a not for proit community based organisation offering employment and training solutions to the community since 1987. As a large employer of Apprentices and Trainees, over 500 currently employed we actively encourage community interest in the placement and future employer demand for Apprentices and Trainees, while supporting performance of all employees through quality training. With 3 ofices in Toowoomba, Chinchilla and Goondiwindi, we serve a very wide geographical location from Murgon and Kingaroy down to Warwick and Stanthorpe, west to Chinchilla, Miles, Roma and St George even now offering its services from Goondiwindi to down throughout Northern NSW. Field Oficers & staff of The Apprenticeship Company pride themselves on delivering prompt, professional and accurate advice and customer service to Apprentices, Trainees and host Employers. In order to consistently offer such a high level of industry knowledge and information, we split into dedicated industries; Engineering, Construction, Hospitality and a specialist School Based Division. As a result of strong working partnerships

with the local school communities, we employ over 130 school based Apprentices and Trainees in a wide variety of industries. Uniquely offered to host businesses of The Apprenticeship Company, is a well rounded service, covering; the recruitment of staff, speciically tailored to the hosts requirements, research of pay rates and conditions, provision of a full induction, including Workplace Health & Safety and sign up, administration requirements such as paperwork and payroll, management of all off the job training, management of any behavioral and industrial relations issues, providing and managing the apprentice/trainees personal protective equipment needs and regular monitoring visits for apprentice/trainee pastoral care. These services are offered to all industries for the most minimal cost possible, starting at as little as $12 per week.The Apprenticeship Company has formed a strong working partnership with Work Skills over the years,

particularly in our regional areas. We have found the delivery options that Work Skills present are extremely appealing to the host businesses and apprentices/trainees in our Regional areas.For anyone looking to kick start their career, or for businesses looking for cost effective, professional assistance with apprenticeships and traineeships, visit our web site www.dgt.org.au.

Jeffrey Lewiswork skills hospitality client manager

MethodLemon CurdPlace yolk, caster sugar and lemon juice in a bain marie (double boiler) and cook out to 70 degrees, stirring with a spatula. Remove and whisk in softened butter, cover with grease proof paper (cartouche) and let cool.

Sweet Pastry (Pate Sucree)Sift icing sugar and our twice to remove impurities, rub the butter into dry mix until you have a sand like texture, add egg and salt and work the mix until it forms a smooth ball, rest for 30 minutes in a refrigerator. After the pastry has rested roll out to 3mm and line in tart cases, rest for another 30 minutes and blindbake (pre cook) at 160 degrees until cooked through and they have a golden colour.

To AssembleOnce the tart cases are cold either pipe in or use a palette knife spatula to ll them with the cold lemon curd and dust with icing sugar to serve.

Ingredients

Lemon Curd

- 100g Yolk

- 182g Caster Sugar

- 100ml Lemon Juice

- 100g softened unsa

lted butter

Sweet Pastry (Pate S

ucree)

- 250g pure icing sug

ar

- 250g cold unsalted

butter diced

- 500g plain flour

- 3g salt

- 75g whole egg

Lemon Tart

Susan Thorpe

Question: Why did you choose this apprenticeship and what have been some of the highlights for you so far?

This quarter we would like to highlight a trainee Susan Thorpe. Susan has worked at The Crazy Joker for the last 14 months as a cook in a fully equipped cafe, catering for a large number of people, her very demanding role includes liaising with business partners Shelly and Michelle, ordering and preparing food items for their cafe style menu, and catering for events at the centre .

When asked the question: Why did you choose this traineeship and what have been the highlights for you so far? I chose this traineeship so I could learn new skills and techniques in the kitchen to develop my knowledge as a cook. Then apply this in my daily work role. The best part of my traineeship is the way it is delivered in the workplace and all the new things I have learnt. This ts ideally into my busy life.

In relation to Susans capabilities work skills Trainer Peter Groucott has commented that Susans work is consistently awless, and has shown great commitment in her theory and practical tasks. Peter also commented that he has seen Susan utilise the skills she has learnt and put them to practice in the kitchen.

Question: In your opinion, what has been the impact of training apprentices for your business?

The Crazy Joker

S t u d e n t

E m p l o y e r

STUDENT / EMPLOYERO F T H E Q U A R T E R

The Crazy Joker Rockhampton has three trainees: Susan Thorpe, Jade Chapman, Jason Nicholson.

The greatest benet of having trainees in our workplace is being able to build on the emphasis of team relationships, these trainees through their hard work and consistency will be rewarded with recognition of their achievements. This process enables us to keep sta and develop their knowledge and skills within the workplace while setting goals for them to achieve .

Michelle Osborne and Rebecca Laver, Owners/Managers of the Crazy Joker said the support that work skills delivers is brilliant, their Trainer is continuously following through to ensure the trainees are on track, identifying any issues, and then working through these problems till they are resolved.

Suite 4/5 Level One3970 Pacic Highway,Loganholme Queensland 4129p. 1300 360 567f. 18 000 SKILLS (754 557)e. info@workskills.com.auCheck us out atwww.workskills.com.au

Suite 6 Level One3970 Pacic Highway,Loganholme Queensland 4129p. 13 000 SKILLS (754 557)f. 18 000 SKILLS (754 557)e. info@lmskills.com.auCheck us out atwww.lmskills.com.au

Window

After months of planning, Vicki Adams and I have completed a rather extensive feedback exercise that began with us ying to Mackay from Brisbane. Our aim was to visit with as many Group Training Organisations, Australian Apprenticeship Centres, Skilling Solutions QLD oces, Employers and Industry representatives as possible over the course of a week.

Armed with an itinerary that would see us driving back, stopping at Mackay, Gladstone, Rockhampton, Bundaberg, Maryborough and Hervey Bay, we saw at least 60 clients and had many cups of coee on the way.

We met with Australian Apprenticeship Centres including Mission Australia, MEGT, Sarina Russo and Busy at Work. They all gave us valuable feedback on how work skills trainers were progressing with students participating in Apprenticeships and Traineeships.

We also spent time with Group Training Organisations on how best we can all work together to ensure excellent customer service to our clients and working on how to develop business for the future. We saw a number of

Group Training Organisations including Torgas, Wide Bay Apprenticeships, MRAEL, Capricornia Training Company, Migas, and Axial Labour Hire.

Vicki and I met with numerous schools, new employers and job networks introducing ourselves and letting them know all about how we oer one on one, in house training and assessment. We also discussed our new on line induction process as well as our upcoming Learning Management System that we will be rolling out in the New Year starting with Automotive Vehicle Painting. Everyone we met was very forthcoming with their needs and some even gave us a tour of the workplace and facilities. We had many fruitful discussions on how best to t into their business and work together as one team.

We listened to all concerns and gathered constructive feedback on our Road Trip which we will now use in order to improve work skills procedures and learning outcomes. The trip allowed us to achieve maximum customer service and provide a better understanding on how things work in Rural Queensland. Overall, our trainers are doing a fantastic job with training all over Queensland and many more new organisations are excited to be working with us in the New Year.

We would like to thank everyone we met for their time and friendly approach as we not only enjoyed our trip but the opportunity to spend time with you all. We are looking forward to working with you all in the future and to catching up with you all again in the New Year.

David Mils & Maria GalBusy at Work Gladstone

Sarah Pearston & Sonia MarchesiTorgas Mackay

Veronica Cowley, Karen Sloan and Janet CowleySkilling Solutions Rockhampton

work skillsROAD TRIP

November 2010

Alfred SlogroveBusiness Development Manager