woods marcus resume 2

8/11/2019 Woods Marcus Resume 2

1/5

Marcus A. Woods

5903 Wolf Glen Court

Apt. 302A

Raleigh, NC 27606

Phone: 9!0" 2#6$!%2#

&o'ile: 9!0" 2#6$!%2#

()ail:

)ar*u+oo-+20!!hot)ail.*o)

Skills Summary

/ea-er+hip ualitie+ that portra1 profe++ionali+) an- tru+torthine++. elf$)otiate-

an- *on4-ent in )aing +oun-, in-epen-ent -e*i+ion+. &entoring +ill+ u+e- to

)otiate *areer groth an- *ultiate +trength+ in tea) )e)'er+.

Pra*ti*al trainerpu'li* +peaer ho *reate+ pre+entation+ an- training+ hi*h oer

infor)ation *learl1 an- *on*i+el1 for real$orl- appli*ation. A'ilit1 to pre+ent

te*hni*al training for *ro++$*ultural au-ien*e+.

Con+u))ate *o))uni*ation +ill+ ith people of all *ulture+ an- +o*ioe*ono)i*

'a*groun-+. tellar ritten, er'al, an- noner'al *o))uni*ation a'ilitie+ an-

e8*eptional pu'li* +peaing +ill+.

raining -eelop)ent an- in+tru*tional -e+ign +ill+ u+ing training nee-+ anal1+i+ an-

+u'e*t )atter nole-ge to *reate pre+entation+ an- le++on+ that pertain to the

inten-e- au-ien*e an- +ill leel. he a'ilit1 to +ele*t the in+tru*tional )etho- that'e+t 4t the nee-+ of the trainee+.

raining a-)ini+tration that in*lu-e+ -etaile- re*or-eeping an- -o*u)ent reie of

infor)ation for a**ura*1, *o)pletene++, an- ualit1 a++uran*e.

Proe*t )anage)ent an- logi+ti*al +ill+ -eelope- hile han-ling -ier+e ta++ an-

)anaging high$olu)e orloa-+ ith +tri*t -ea-line+.

Co))en-a'le *u+to)er +eri*e +ill+ allo prioriti;ation of all *u+to)er+, en-or+,

an- *olleague+, +o ea*h i+ treate- ith *ourte+1 an- re+pe*t. A tru+te- *u+to)er

+eri*e liai+on 'eteen the *u+to)er an- the fa*ilit1 per+onnel.

i*t re+olution in -i=*ult+ituation+. ?ui* anal1+i+ of i++ue+ an- *on>i*t+ to +u**e++full1 eli)inate ortrou'le+hoot pro'le)+.

op e*ret Clearan*e fro) @epart)ent of @efen+e A*tie"

Authori;e- to operate a nite- tate+ Po+tal eri*e /ong /ife Behi*le //B"

Education

Associate in Applied Science degree Con*entration: Paralegal e*hnolog1 Dn

progre++

Ea1etteille e*hni*al Co))unit1 College ECC", Ea1etteille, NC

Associate of Arts degree 20!0

Ea1etteille e*hni*al Co))unit1 College, Ea1etteille, NC

Completed coursework in Psychology curriculum 2006$

2007

Ea1etteille tate nier+it1, Ea1etteille, NC

Professional Certications and Training

ong ife !ehicle "!# $peration and Safety Training Certicate

20!3

Raleigh P hipping an- Pro*e++ing Center, Raleigh, NC
mailto:[email protected]:[email protected]


2/5

Marcus A. Woods

5903 Wolf Glen Court

Apt. 302A

Raleigh, NC 27606

Phone: 9!0" 2#6$!%2#

&o'ile: 9!0" 2#6$!%2#

()ail:

)ar*u+oo-+20!!hot)ail.*o)

E%ecti&e Teacher Training for Su'stitutes and Teacher Assistants

2009Ea1etteille e*hni*al Co))unit1 College, Ea1etteille, NC

(asic Com'at Training 200%$2005

nite- tate+ Ar)1

Center for Cr1ptolog1, NDC Corr1 tation, Pen+a*ola, E/
mailto:[email protected]:[email protected]


3/5

Marcus Woods Page )E*perience

+nited States Postal Ser&ice, Morris&ille, -C

20!3$Per+ent

Rural Carrier Assistant

Atten-e- the RuralCit1 Carrier A*a-e)1 at the Raleigh, NC P hipping an-

Pro*e++ing Center.

raine- in the +afet1 an- operation of a P /ong /ife Behi*le //B" for the -elier1

of )ail an- par*el+. Fan-le- thou+an-+ a pie*e+ of )ail an- par*el+ in the regular, e8pre++, an-

e8pe-ite- -elier1 *ategorie+.

/ifte- par*el+ oer 50 l'+.

Dntera*te- ith *u+to)er+ on a regular 'a+i+

ero* Corporation, /nc., Cary, -C ul1

20!3$No. 20!3

Customer Care Assistant

H raine- a+ a Cu+to)er Care A++i+tant for the Fu)ana *a)paign.

H A++i+te- Fu)ana )e)'er+ ith 'illing i++ue+ an- pa1)ent+, enroll)ent,

-i+enroll)ent, an- rein+tate)ent, an- phar)a*euti*al i++ue+.

H Wore- in a Call Center eniron)ent.H ru+te- ith Fu)ana )e)'er+I per+onal health infor)ation PFD"

owes 0ome /mpro&ement, 1ayette&ille, -C &ar*h

20!3$ul1 20!3

Customer Service Associate

H Wore- a+ Eront (n- /oa-er for hea1 *on+u)er goo-+. Proi-e- *u+to)er +eri*e in

the oor in a *lean an- +afe )anner an- a++i+te- in

other area+ a+ ne*e++ar1.

-E2 Ad&anced Securities 3roup, 1ort (ragg, -C 2009$

20!0

Civilian Role Player

H Re+pon+i'le for training on *o)'at +e*urit1 )ea+ure+ an- pro*e-ure+.

H raine- .. Ar)1 pe*ial Eor*e+ in *o)'at operation+ through role pla1 e8er*i+e+

an- +*enario+.

H @e+igne- e8er*i+e+ an- +*enario+ u+e- for training. Applie- prior nole-ge in

ta*ti*al -o*trine a+ a 'a+i+ for ea*h le++on.H Wore- e8ten+iel1 in out+i-e eniron)ent+ in ariou+ t1pe+ of eather.

H A-here- to *on4-entialit1 agree)ent+ to prote*t training -etail +e*ret+.

H (8perien*e- ith ariou+ t1pe+ of *o)'at eapon+ an- )aintenan*e.

Cum'erland County Schools, 1ayette&ille, -C 200#$

2009

Substitute Teacher

H ere- a+ a u'+titute tea*her for an a'+ent full$ti)e tea*her.

H &onitore- *la++roo) 'ehaior an- +uperi+e- +tu-ent+ -uring intera*tie le++on+.

H


4/5

Marcus Woods Page 4H D)ple)ente- -ail1 le++on+ plan+ an- )aintaine- rea+ona'le a-heren*e to the

*la++roo) +*he-ule.

H i*t re+olution 'eteen +tu-ent+ hen ne*e++ar1.

H Dntera*te- ith o=*e +ta an- other per+onnel an- proi-ing infor)ation a'out

*la++roo) a*tiitie+ a+ ne*e++ar1.

H &aintaine- a neat an- or-erl1 *la++roo) -uring the or-a1.

H Atten-e- releant refre+her or+hop+ or training+ a+ nee-e-.

Akima ogistics Ser&ices, C, 1ort (ragg, -C 2007$

200#

Civilian Role Player

H A++i+te- in the training of -eplo1ing )ilitar1 per+onnel through role pla1ing a+

*iilian+ on the 'attle4el- an-or oppo+ition for*e+.

H raine- in *ultural aarene++ an- language of the &i--le (a+tern heater of War.

H Dntera*te- ith natie &i--le (a+tern legal re+i-en*e+ to enhan*e +ai- *ultural

aarene++.


5/5

Marcus Woods Page 5+.S Army, -TTC Corry Station, Pensacola, 1 200%$2005

Signal Collection/Identifcation Analyst

H Perfor)e- inter)e-iate +ignal+ anal1+i+ to -eter)ine +ignal para)eter+ for

i-enti4*ation. Ea*ilitate- *olle*tion )anage)ent fun*tion in +upport of *olle*tion

operation+. Proi-e- ualit1 *ontrol of pro*e++ing an- reporting pro*e-ure+

H

woods marcus resume 2

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