WOMEN MAKING CHANGE

WOMEN MAKING CHANGELa Crosse County Human Services Crisis ProgramChange TeamAngie Smith Judy JacksonLinda Hackman Robyn Ludlum Teresa Smith

Team Sponsor:Matt StrittmaterTeam Leader:Donna ChristiansonAdd picture to this slide1 AIMDecrease Chapter 51 Emergency DetentionsFocus on Crisis Team ProcessesProject Length: April-October, 2011

CHANGE#1Voluntary admission is considered and explained clearly to the individual#2Collaboration with a Crisis Supervisor is required when considering an emergency detention#3Delaying the chapter 51 on individuals that are unconscious at the time of admission and cannot be assessed by Crisis Responder#4Increase Crisis Responders access to consumer specific information to help with decision making

3RESULTS

Baseline 34% of contacts result in Ch. 511st Change - 30% improvement - Adopt2nd Change no change Adopt3rd Change What happened?4th Change Back to baselinePut graph in this slide /bullet points explaining the chart4 NEXT STEPSCrisis TeamCrisis ProgramCrisis SystemContinue to train new staff in these processesContinue to establish consistent practices in other areas of crisis assessmentContinue to collaborate with community stakeholders, especially Law Enforcement and Hospital staff

IMPACTMaintain RightsChoices ExploredOptions UnderstoodImproved CollaborationConsistent DecisionsResource Savings

6Chart1758722768610535360

Series 1Ch. 51 Emergency Detentions

Sheet1Series 1200675820077222008768200961020105352011360To resize chart data range, drag lower right corner of range.