Why Do We Communicate?

Six Reasons Why We Communicate

1. To Promote ____________. Example: a math teacher giving a lesson on the quadratic

equation

2. To _____________. Example: Presidential debates help us to choose what

candidate we will vote for.

Understanding

Make Decisions

3. To ______. Example: the student council president delivers

announcements every day to inform students about current school events.

Example: News broadcasts inform viewers of what is happening in their community.

Inform

Six Reasons Why We Communicate

4. To Resolve ________________. Example:

Example: on a national level, President Bush used press conferences and other media outlets to help resolve the nations fear surrounding the September 11th attack.

5. To _________________________. Example: Students hang out with their friends on Friday

nights to help meet their social communication needs.

6. To ________. Example: presidential campaign ads are used to help

persuade voters to pick a certain candidate

Conflicts / ProblemsStudents may use email or phone conversations to resolve disagreements

Meet social and physical needs

Persuade

Definition of communication:

The process of creating and exchanging meaning through symbolic interaction. As a process communication constantly moves

and changes. It does not stand still. Meaning involves thoughts, ideas, and

understandings shared by communicators. Symbolic means that we rely on words and

nonverbal behaviors to communicate meaning and feelings.

Elements of Communication

Communication creates _______ through the exchange of _________.

The prefix “C-O-M” means “_______”

There must be an ____________ or a coming together for successful communication to take place.

meaningmessages

together

understanding

The Communication Process

Sender

Channel

Receiver

Feedback

Channel

Encoding

Decoding

MessageNoise

Barrier

The Communication Process

Mr. Sauceda

P.A. System

Students at HHS

Billy asks if tripping someone counts as bullying.

Air, face to face

I need students to know that they cannot bully each other.

I wonder if that includes tripping someone for fun…

“Bullying is unacceptable behavior. You will be

punished for bullying.”

Squealing sound from PA system.

Being in athletics and not hearing announcements.

Communication Process: Components _______: The person with the message to

communicate. Football analogy: ____________.

________: The person or persons whom the message is addressed; the person who interprets the message. Football analogy: _________.

Sender

Quarterback

Receiver

Receiver

Communication Process: Components ________: Any idea the sender wants the

receiver to understand. ______: with words, organization _________: appearance, tone of voice, gestures,

facial expressions, eye contact, posture, attire. Football analogy: ____________.

Message

The football

VerbalNon-verbal

Communication Process: Components ________: The process of putting the

message into the form in which it is to be communicated. Encoding is a duty that belongs to the sender. Example: Writing a letter to a friend is an

example of encoding. Football analogy: _________.

Encoding

the play

Communication Process: Components ________: The process the Receiver

undergoes in trying to interpret the exact meaning of a message. Decoding is a duty that belongs to the receiver. Football analogy: _______________.

Decoding

running the rout

Communication Process: Components ________: The receiver’s observable

response / reaction to the sender’s message. Football analogy: _______________.

________: The medium that carries the message is the channel of communication. Knowing which channel to use in communication is critical. Examples: Face to face, written, electronic Football analogy: _______________.

Feedback

End Zone danceChannel

Pass or hand-off

Communication Process: Components _______________________: Any distraction

(external or internal) which competes with the message for the receiver’s attention. Physical/____________ - coughing, whispering,

talking, temperature of a room. ____________ - headache or hunger Psychological/_________ - attitudes, emotions,

stereotypes ____________ - the person communicating with

you is not your friend or someone you respect.

Noise, Interference, Barriers

environment

Physiologicalattitudinal

Social barrier

Five Principles of Communication Communication is transactional because it

involves an exchange. If I go to the store to get a coke, I exchange

money to the cashier for the coke. I give something and get something in return. Communication is the same… you have to give and receive for communication to happen.

Five Principles of Communication Communication is complex for several reasons.

It is interactive because many processes are involved. It is symbolic because symbols are open to interpretation. It is personal & cultural because a person’s culture can add

a new or different meaning to a phrase or gesture. It is irreversible because once a message is sent, it cannot

be taken back. It is purposeful because there is always a reason behind a

message and it helps meet our needs. It is impossible to duplicate because each interaction is

unique.

Five Principles of Communication Communication is unavoidable because it is

impossible to not communicate. You are communicating constantly even when

you do not intend to communicate. You communicate by the way you sit or move, by the way you speak, by what you wear, by your actions…. Even when you sleep in class, you’re communicating that you are bored or that you don’t care.

Five Principles of Communication Communication is continuous because it

continues to impact and influence future interactions and shapes our relationships. Have you ever gotten off to a wrong start with

someone? Has it taken a lot of time to perhaps overcome someone’s negative opinion of you?

Has someone ever said something to you that hurt your feelings and you’ve always remembered it and think about it when you see that person?

Five Principles of Communication Communication skills can be learned

because they can always be improved. You may need to work on speaking skills, written

communication, listening, relationship skills… there’s always room for improvement!

Competent Communicators are… Ethical - This means that a communicator

follows the morals and codes of conduct within a society. It is how a person behaves and how they treat others. They are honest and truthful. They keep confidences and are cautious about

spreading gossip. They consider the needs, rights, and feelings of

other people.

Competent Communicators are… Responsible - This means that they take

responsibility for their own communication choices and behavior. They are informed and are able to support what they say

with facts and examples that are true. They are logical with developed reasoning skills and the

ability to draw conclusions and reach decisions. They are accountable taking responsibility for their

information, decisions and actions. They are reliable which means they can be trusted to keep

their word even if a decision may not benefit them.

Competent Communicators are… Accessible - They tend to value positive

relationships with peers, supervisors, and clients. They are open and approachable. They are seen as caring, likable, and pleasant to be around.

Why are communication skills important?

Determines your success: In school On the job In relationships Every aspect of your life

Levels of Communication

There are _ Levels of Communication ___________ Communication

Communication with ones self Sound of your ________. The little voice from within. Self concept; self __________. It is the basis of your feelings, biases, prejudices, and

beliefs. Examples are when you make any kind of decision – what to eat or

wear. When you think about something – what you want to do on the weekend or when you think about another person.

You can also communicate with yourself when you dream at night.

Intrapersonal

5

thinking

awareness

There are 5 Levels of Communication

___________ Communication Involves ___ people. Getting to know someone personally. Sharing ideas and information on a “__________”

basis. Through this kind of communication we maintain

relationships. Examples are when you are talking to your friends. A teacher and

student discussing an assignment. A patient and a doctor discussing a treatment. A manager and a potential employee during an interview. Any one on one or informal communication.

Interpersonaltwo

one-on-one

There are 5 Levels of Communication _____ Communication

Three or more people Ideal group size is ____ people. Positive Characteristics:

Creates a better product if everyone actively participates. Enhances __________.

Negative Characteristics: ___________ can form ____________________ can form __________ Examples would a team working together on a project, a

speaker and an assembly of people in the auditorium.

Group

5-7

creativity

CoalitionsMajority and minoritiesSlackers

There are 5 Levels of Communication _____ Communication

Public Speaking Responsibility to keep audience’s attention is on

the ________. Takes place when people gather in a unit that is

too large for everyone to be able to talk and contribute.

Feedback from the audience is primarily __________.

________: one who agitates the speaker.

Public

Speaker

non-verbalHeckler

There are 5 Levels of Communication

_____ Communication Many people, in different places, at different times can

receive the same messages. ________________:

____________ Internet _______________ Radio

___________: Newspaper & Magazines

A television commercial. A magazine article. Hearing a song on the radio. Books, Newspapers, Billboards. The key is that you are reaching a large amount of people without it being face to face. Feedback is generally delayed with mass communication.

Mass

Electronic MediaTelevision

Film / movies

Print Media

Why Study Speech Communication?

_________ communicates as effectively as we could

Speech is a ___ that needs to be _________. Effective ______ is essential for effective

__________ in our democratic society. Freedom of speech is protected by the ____ amendment. The spoken word of individuals remains a powerful force for ____________.

developedskill

None of us

speechparticipation

first

social change

Why Study Speech Communication?

Why Study Speech Communication? We have more _________, more ______,

more destructive ________, more ______, and more ________ than ever before in history. So it is important that we be able to work through our _______ by using effective communication.

technology peopleweaponry nations

problems

conflicts