who are you on paper? jill clouse [email protected] bob langewisch...

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Who Are You on Paper? Jill Clouse [email protected] Bob Langewisch [email protected] 5 - March - 2010 PTMBA-CDS Building Powerful Resumes and Cover Letters Did you remember to bring 2 printed copies of your resume?

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Page 1: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

Who Are You on Paper?

Jill Clouse [email protected]

Bob Langewisch [email protected]

5 - March - 2010PTMBA-CDS

Building Powerful Resumes and Cover Letters

Did you remember to

bring 2 printed copies

of your resume?

Page 2: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Career Management Process

Page 3: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

• 6 Steps to a powerful resume

• Cover letters

• CDS Review

• Next steps, recap, & Q&A

PTMBA-CDS

Agenda

Page 4: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

• Understanding of the purpose of a resume

• How to create impact statements that focus your resume on meeting the employer’s needs

• How to create a personalized cover letter that makes a strong first impression and effectively introduces your resume.

PTMBA-CDS

Today’s Takeaways

Page 5: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Pre-work: Create a legacy document

• Create a document that lists everything you have ever done in your entire life.

• Review it, feel proud of it and all you’ve accomplished.

• Put it somewhere nobody else can see it, but you know where to find it.

• Then start a new document called a resume.

Page 6: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Step 1: Identify how your skills and experiences match the employer’s needs for that job.

Page 7: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Build the Bridge

Skills and Experiences Required for the Job

Your Relevant Experiences to Highlight

Page 8: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Use your previous work

Resume(s)

Page 9: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Step 2: Create impact statements.

Strong Lead Action Verb (Tied to Skills)

What You Did Results

Led a cross functional team…

to develop and launch 3 new products…

increasing sales by 17%

Page 10: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

• Choose your function from the functional skills page (in handouts), circle it, tear it off and hand it and one copy of your resume to a partner.

• Review the resume and underline any skills/experiences that match those for the chosen function.

• Note skills/experiences that are missing from the resume.

• Discuss your findings with each other.

PTMBA-CDS

Exercise

Page 11: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Step 3: Show results.

vs.

Page 12: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Broaden your definition of “results”Designed and implemented new volunteer model in Tanzania, expanding volunteer base by 30%

Managed $82M divestiture of division with over $30M in revenue and 100 employees

Presented final recommendation to CFO, recommendation ultimately implemented by client

Page 13: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Distinguish yourself with personal results

•Accelerated promotions•Rated in Top 10% of class•Led a special project, first ever•Chosen to do something•GPA, GMAT, Academic Honors•Scholarships•Leadership roles, put in perspective

Page 14: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

• Give your 2nd resume to a different person.

• Circle any “results” you see.

• Put a ? next to any point that does NOT include a result or purpose.

• Share feedback with each other

PTMBA-CDS

Exercise

Page 15: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Step 4: Remove jargon and company/industry-specific info.

Participated in the redesigning process of B2B i-Solutions strategy, shifting its

core business to refocus (Voip & CRM) while

leveraging savings through synergies with out companies

of the JDTC holding.

Page 16: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Step 5: Show you want them.

Function Industry Culture Location

“One thing that I'm amazed at is that several students do not list ‘Marketing’ as a major, nor do they list it first on their resumes. 

Here they are dropping resumes for a Marketing internship and coming from Kellogg (best marketing school in the country) and they don't list Marketing as an intended major!”

-- Kellogg ’03 Alum at a CPG Company

Page 17: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Step 6: Get someone else to review it.

Page 18: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

A Note About Format

Accomplishments/ Results

Action/Result Statements

A paragraph that outlines various job responsibilities. It usually reads more like a job description and rarely uses bullet points. Often several lines and sentences long.

• Accomplishment 1• Accomplishment 2• Accomplishment 3

• I did action A resulting in X.

• I did action B resulting in Y

• I did action C for the purpose of Z

• I achieved personal accomplishment 123

• I achieved personal accomplishment 789.

Page 19: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Cover Letters

• Yes, they are read by employers and do factor into the decision… to read your resume and/or to interview you.

• Do NOT use a generic template.

• Top 5 mistakes:1.Sending the wrong cover letter 2.Not changing the firm’s name3.Typos – Spelling, grammatical errors4.Not personalizing their skills to the specific role5.Not saying why they fit with/want the company

Page 20: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

• Get in groups of 4-5 and review the cover letters in your handouts.

• Identify 2 students that you want to invite for an interview based on their cover letter.

• Choose a group spokesperson and be prepared to explain why you chose those two and why not the others.

PTMBA-CDS

Exercises

Page 21: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Leverage Your Pitch

Other Networking Activities

Cover Letters

Interviews

Page 22: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Cover letter should answer 2 questions:

Page 23: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Cover Letter Do’s and Don’ts

DO’s DON’Ts

•Be specific

•Demonstrate knowledge of firm

•Show why you fit

•Refer to a specific conversation

•Show a passion for industry

• Flattery

• Name all people you talked to

• Say what the firm will do for YOU

Page 24: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Cover Letter Content Structure

• Header, Date, Salutation (contact in job posting)

1.Who I am, why I’m writing

2.How I’m qualified

3.Why I’m interested in your industry and firm

4.Next steps

• Closing

Page 25: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

•Use white space

•Do not right justify

•Not too long

•Bullets are OK

•E-mail OK sometimes

•No pictures/personal info

Cover Letter Format

Page 26: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Career Development Series

Instruction Practice

Who Are You and What Are Your Goals? - Jan 29

Who Needs a Plan? YOU! - Feb 26 Speed Networking – May 7

Business Etiquette – Apr 17

Who Are You on Paper? – Mar 5 Resume Review – May 21

Who Are You in Person? - Apr 9 Interview Practicum – June 4

Page 27: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS

Wrap –Up / Action Items• Review your self-assessment exercises to

reacquaint yourself with your skills/experiences.

• Review your research to get familiar with what THEY need and how you can meet that need.

• Create/revise your resume using impact statements tailored to your function/industry

• Be prepared to create a new customized cover letter each time you need to send one.

• Review and practice your pitch as it will help with interviewing and Speed Networking.

Page 28: Who Are You on Paper? Jill Clouse j-clouse@kellogg.northwestern.edu Bob Langewisch r-langewisch@kellogg.northwestern.edu 5 - March - 2010 PTMBA-CDS Building

PTMBA-CDS