when physicians get emotional

20
When physicians get emotional Robert Dossin Director Client Solutions | SKIM Using mobile devices to capture the truth behind prescribing decisions

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Page 1: When physicians get emotional

When physiciansget emotional

Robert Dossin

Director Client Solutions | SKIM

Using mobile devices to capture the truth

behind prescribing decisions

Page 2: When physicians get emotional

Data collection is changing

Post-hoc

Ad-hoc

Consult Market Research

Facility

Consult Mobile

App

Page 3: When physicians get emotional

Case Study 1:

In-the-Moment Mobile

3

Page 4: When physicians get emotional

Business problem

Brands perceived as

similar

Unclear what

drives prescribing

decisions

Need to understand

drivers

Page 5: When physicians get emotional

3 minutes of

closed

questions

2 minute

voice memo

Data collected via mobile app

Page 6: When physicians get emotional

Example 1

Page 7: When physicians get emotional

50 physicians 65 physicians

Participation

254 262

Page 8: When physicians get emotional

Decline the drug Proactively suggest

treatment

Physician

presents options

FindingsForms of patient influence on treatment

Page 9: When physicians get emotional

Tweak messaging

to support physician-

patient dialogue

Better

understanding of

physicians

Actions taken by client

Page 10: When physicians get emotional

Case Study 2:

Mobile Forecasting

Page 11: When physicians get emotional

Account for complexity simplySimplify data collection, but account for market complexity

1 2 3 4

15 minute

online survey

Forms via

Direct mail

Use mobile app

in the moment

Audio recording

Page 12: When physicians get emotional

Simple & quick

to complete

Page 13: When physicians get emotional

Actual patients, no generalisationCollection of focused, relevant information

Individual, unique & representative data

Page 14: When physicians get emotional

6%

16%

37%

6%

8%

19%

6%

16%

7%

9%

31%8%

12%

100%6%

15%

5%80%

34% 5%

16%

60%5%

7%3%

15% 3%

40%4% 10%4%3%3% 17%5%

20% 5%

8% 18%7%

0%EGFR+ EGFR- EGFR+ EGFR-

/untested

Docetaxel mono

Alimta (+/-cis/carbo) Other chemo

Tarceva (+/-

cis/carbo) Iressa(+/-cis/carbo) Giotrifmono

Xalkori mono

Clinical Trials

Other

Product A

Product B

Product D

Core forecast data gatheredRobust forecasting based on high sample of cases

7%

18%8%

17%

5%

10%

5%

5%

7%

7%

18% 23%

15%

16%

8%8%

5%

5%

44%

7%

34%

5%

16%

49%

6%15%

0%

20%

40%

60%

80%

100%

EGFR+ EGFR-/untested

EGFR+ EGFR-/untested

Docetaxel mono

Alimta (+/-cis/carbo) Other chemo

Tarceva +/-cis/carbo) Iressa(+/-cis/carbo)Giotrifmono

Xalkori mono

Clinical Trials

Other

Product A

Product B

Product D

All 4 new

products

launched

Pa

tie

nts

ha

res

Current Market Future Market Future Market

Only A & E

launched

Page 15: When physicians get emotional

Insight in specific patient typesCollection of focused, relevant information

10%4%

13%

25%

11% 9%

17% 26%

25%

22%

25%

18% 21%

42% 34%

50%

67%

38%

21%

31%

31%36%

13% 11% 13%

50%

39%

11% 10% 7%

32%

22%

7%

18%34%

64%

39%35%

21%Product E

Product D

Product B

Product A

Page 16: When physicians get emotional

Qualitative data provides depthCollection of focused, relevant information

(Very) Good OS/PFS

Good safety profile

Good experience in

Melanoma

No Docetaxel: wide

applicability

It is a single agent

Oral formulation

advantageous

3%60% 17% 33% 3

40% 7% 17% 20%

0% 0% 0%

23%

0% 0% 0% 10%

0% 0% 0% 13%

13% 0% 0% 0%

Product E Product A Product B Product D

Page 17: When physicians get emotional

Benefits…

Robust data – patient records

without associated problems

Applications in market potential,

segmentation, Tx pathway

Less post-rationalisation,

responses close to point of prescription

Accounts for indications with wide variety of patient types,

or highly individualised treatment (e.g. biomarker-based treatment)

Page 18: When physicians get emotional

Impact on communications

80%

Use

data in

comms

Page 19: When physicians get emotional

Practical considerations

Someover-recruitment

needed

Incremental

incentives to

maximise

participation

Not necessarily

cheaper than

current methods