what’s new · •instant search results •assisted conflict resolution •tighter outlook...
TRANSCRIPT
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WHAT’S NEW
Joe Pacilio
EMS Software | Product Manager
September 12-14, 2016
EMS for Microsoft® Outlook
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EmergingSoft™ Acquisition
Developer &Product Owner
Product Manager
Introduction
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• Why an Outlook Add-in?
• What’s New in June?
• Technical Considerations
• Upgrade Guidance
• What’s Next?
• Q & A
Agenda
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Why an Outlook Add-in?
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EMS Outlook
Functionality
•Room Search
•Room Details
•Booking Rules
•Services
Familiarity
•Current Process
•Daily interaction
Why an Outlook Add-in?
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• Everyday Users
• Balance
• EMS
• Microsoft Outlook
• Accessibility
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What’s New in June?
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• Version 44.1
• User experience (UX)
• Instant search results
• Assisted conflict
resolution
• Tighter Outlook
integration
What’s New in June?
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Demonstration
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• Recurring meeting
• Instant search
• Fuzzy results
• Outlook drag/drop
• Conflict identification & resolution
• Quick meeting
Demonstration Recap
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Technical Considerations
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Exchange Server
Application Server
Exchange Integration
Web Services
Workstation
SQL Server
Data Submission
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ExchangeOutlook
EMS
EMS for
Outlook
Confirmation Email(s)
Booking
EMS Id
Cache
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Exchange Requirements
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Version v43 v44 v44.1
2003
2007
2010
2013
2016
Office 365
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Desktop Requirements
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Application Version v43 v44 v44.1
Outlook
2007
2010
2013
2016
Requirement v43 v44 v44.1
.NET Framework 2.0 3.5 4.6.1
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• Exchange Integration Web Service
• No change from current
• Anonymous Authentication*
• EMS for Outlook
• User identified by email of logged-in user
• User’s email validated against EMS user list
Authentication Methods
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* Windows Authentication will also be supported as of our upcoming September maintenance patch
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Upgrade Guidance
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Upgrade Guidance
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• Upgrade all components to v44.1
• Review upcoming features
• Video conference
• Schedule View
• User management of..
• Favorites
• Group/Employee list
• User preferences
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Configuration
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• Create a Web User
• Must have correct email address
• Must have a contact
• Assign Everyday User Process Template(s)
• Enable for Outlook
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What’s Next?
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• Video conference support
• Improved recurrence pattern change workflow
• User management of favorites
• Search for new Group/Employee
Upcoming Maintenance Releases
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• EMS for Outlook enhancements
• Schedule View
• UX improvements
• IT-driven auto-update installer
• Exchange Room Sync
Spring 2017
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• Feature highlights
• Smarter availability
• Outlook web & mobile integration
• Improved request/approval workflow
• Audience feedback
Future Roadmap
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QUESTIONS?
Joe PacilioEMS Software | Product Manager
[email protected] | 303.713.8387 | linkedin.com/in/joepacilio
You may also be interested in attending…
• Simplifying the Online End User Experience for Self-Service Space
• Getting Started with Outlook and Exchange Integration: The Basics
• Best Practices for Implementing Outlook and Exchange Integration
What’s New: EMS for Microsoft Outlook