WHAT’S NEW
Joe Pacilio
EMS Software | Product Manager
September 12-14, 2016
EMS for Microsoft® Outlook
EmergingSoft™ Acquisition
Developer &Product Owner
Product Manager
Introduction
2
• Why an Outlook Add-in?
• What’s New in June?
• Technical Considerations
• Upgrade Guidance
• What’s Next?
• Q & A
Agenda
3
Why an Outlook Add-in?
EMS Outlook
Functionality
•Room Search
•Room Details
•Booking Rules
•Services
Familiarity
•Current Process
•Daily interaction
Why an Outlook Add-in?
5
• Everyday Users
• Balance
• EMS
• Microsoft Outlook
• Accessibility
What’s New in June?
• Version 44.1
• User experience (UX)
• Instant search results
• Assisted conflict
resolution
• Tighter Outlook
integration
What’s New in June?
7
Demonstration
• Recurring meeting
• Instant search
• Fuzzy results
• Outlook drag/drop
• Conflict identification & resolution
• Quick meeting
Demonstration Recap
9
Technical Considerations
Exchange Server
Application Server
Exchange Integration
Web Services
Workstation
SQL Server
Data Submission
11
ExchangeOutlook
EMS
EMS for
Outlook
Confirmation Email(s)
Booking
EMS Id
Cache
Exchange Requirements
12
Version v43 v44 v44.1
2003
2007
2010
2013
2016
Office 365
Desktop Requirements
13
Application Version v43 v44 v44.1
Outlook
2007
2010
2013
2016
Requirement v43 v44 v44.1
.NET Framework 2.0 3.5 4.6.1
• Exchange Integration Web Service
• No change from current
• Anonymous Authentication*
• EMS for Outlook
• User identified by email of logged-in user
• User’s email validated against EMS user list
Authentication Methods
14
* Windows Authentication will also be supported as of our upcoming September maintenance patch
Upgrade Guidance
Upgrade Guidance
16
• Upgrade all components to v44.1
• Review upcoming features
• Video conference
• Schedule View
• User management of..
• Favorites
• Group/Employee list
• User preferences
Configuration
17
• Create a Web User
• Must have correct email address
• Must have a contact
• Assign Everyday User Process Template(s)
• Enable for Outlook
What’s Next?
• Video conference support
• Improved recurrence pattern change workflow
• User management of favorites
• Search for new Group/Employee
Upcoming Maintenance Releases
19
• EMS for Outlook enhancements
• Schedule View
• UX improvements
• IT-driven auto-update installer
• Exchange Room Sync
Spring 2017
20
• Feature highlights
• Smarter availability
• Outlook web & mobile integration
• Improved request/approval workflow
• Audience feedback
Future Roadmap
21
QUESTIONS?
Joe PacilioEMS Software | Product Manager
[email protected] | 303.713.8387 | linkedin.com/in/joepacilio
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• Simplifying the Online End User Experience for Self-Service Space
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• Best Practices for Implementing Outlook and Exchange Integration
What’s New: EMS for Microsoft Outlook