what the #$%@ is ux design?

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What the @#$% is UX? Matthew Magain, UX Mastery UX Indonesia: November 6, 2014

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Opening keynote presentation from the UX Indonesia 2014 conference. In this talk I take a 50-foot view of the phrase “User Experience” and dissect what it really means to be user-centred. We then examine some of the techniques, philosophies and skills used by the best designers, and explore how you can apply them to our own designs—and to your career.

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What the @#$% is UX?Matthew Magain, UX MasteryUX Indonesia: November 6, 2014

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2004

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Developer

Designer

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Shane Morris

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User modelling

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Workflow diagrams

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Collaborative design

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Design wall

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Transparency

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Low fidelity wireframes & prototypes

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–Joel Falconer, thenextweb.com

“Learnable has a well-designed interface for creating courses. It’s one of the simplest

interfaces for putting together online content I’ve seen–and I mean that in the best

possible way.”

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uxmastery.com

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Taking a jump

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How do we define UX? Oooh, look—shiny!

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"User Experience refers to the what, when, where, why and how someone uses a product or service—and who that person is."

Get Started in UX Luke Chambers & Matthew Magain

“The what, when, where, why, and how someone uses a product or service …

and who that person is.”

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an umbrella term.

interaction designusability

visual design

user interface design

human factors

information architecture

user research

content strategy

accessibility

customer service

analytics

UX is

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a movement.UX is

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a process.UX is

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UX Process uxmastery.com/process

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a role.UX is

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an industry.UX is

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a philosophy.transparency

ego-less design

data-driven decisions

iterative design

collaborative design

user feedback loop

UX is

helping users be awesome

design facilitation

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a collection of techniques.

user interviews

affinity mapping

personasscenarios

storyboards

contextual inquiry

usability testing

wireframingA/B testing

surveys content auditmental models experience map

paper prototyping

UX is

card sorting

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a skill set.

sketching

storytellingpresenting

critiquing

facilitating

leadership

empathy

UX is

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a career.

1. Get educated.

2. Get the right tools.

3. Get some experience.

4. Get connected.

5. Get a mentor.

6. Get hired.

UX is

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Get educated. uxmastery.com/books

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Get educated. uxmastery.com/courses

uxmastery.com/books

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Get educated.

uxmastery.com/coursesuxmastery.com/books

uxmastery.com/degrees

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Get educated.

uxmastery.com/coursesuxmastery.com/booksuxmastery.com/degrees

uxmastery.com/training

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Get the right tools. uxmastery.com/tools

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Get some experience. uxmastery.com/techniques

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Get connected. community.uxmastery.com

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Get a mentor. (or mentors)

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Get hired. uxmastery.com/portfolios

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How to Get Started in UX

1. Get educated.2. Get the right tools.3. Get some experience.4. Get connected.5. Get a mentor.6. Get hired.

uxmastery.com/get-started

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Terima kasih. @mattymcg

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