what millennials and mobile technology tell us about the changing nature of work

© 2015 Nuance Communications, Inc. All rights reserved. 1

A generation on

the move:

Productivity

and the

rising

Mobile,

Millennial

workforce


How, when, and where we work today is radically

different compared to earlier generations.

The workforce is changing.

http://ctt.ec/5GFaI


% of workers reported working outside of the office at

least part of the time in 2015.

According to a Citrix survey

https://www.citrix.com/articles-and-insights/workforce-mobility/jun-2015/7-enterprise-mobility-statistics-you-should-know.html

https://www.citrix.com/articles-and-insights/workforce-mobility/jun-2015/7-enterprise-mobility-statistics-you-should-know.html


We’re moving away from the desk and the stationary office in the quest for greater flexibility.


In short, we’re becoming more mobile.


By 2020, nearly

3/4 of the total

U.S. workforce

will be mobile.

72 %

According to IDC

http://www.businesswire.com/news/home/20150623005073/en.VYmhfEZB58m

http://www.businesswire.com/news/home/20150623005073/en.VYmhfEZB58m


So, why are we seeing this shift?

Technology – existing and emerging 1

2 Rise of the Millennial generation


Now, more than ever,

it’s technologically

feasible.


Today, there is an abundant supply of devices,

hardware, software, apps, and services that

enable us to work from practically anywhere.

http://ctt.ec/5GFaI


In fact, 64% of American adults now own a smartphone – nearly 2X as many as in 2011.

2011

2015

According to the Pew Research Center

http://www.pewinternet.org/2015/04/01/us-smartphone-use-in-2015/

http://www.pewinternet.org/2015/04/01/us-smartphone-use-in-2015/


By 2019, mobile

phone sales will

reach 2.1 billion

units.

According to the Gartner

http://www.gartner.com/newsroom/id/3076817



According to Forrester research

1/2 of employees use a tablet for work purposes at least once a week and almost 1/3 of companies provide tablets to use for work

https://www.forrester.com/Global+Tablet+Forecast+2015+To+2018+Despite+Market+Volatility+Tablets+Are+Big+In+Business/fulltext/-/E-res115396

https://www.forrester.com/Global+Tablet+Forecast+2015+To+2018+Despite+Market+Volatility+Tablets+Are+Big+In+Business/fulltext/-/E-res115396


And we get our money’s worth.

According to Jack Morton

150 is the number of times we interact with our

mobile devices each day.

http://www.slideshare.net/jackmortonWW/appswork

http://www.slideshare.net/jackmortonWW/appswork


But there’s more to come.

New technologies are emerging that bridge the gap between today and tomorrow.


Augmented reality

Industrial wearables

Voice recognition

Biometric readers


The Atheer AiR 3D smart glasses boosting worker productivity

through voice and gesture interaction.


http://atheerair.com/


Now, about those Millennials…


Millennials grew up with mobile devices. They expect these devices to be a part of the work experience.


In fact, more than

85% of them own

smartphones.

According to Nielsen

http://www.nielsen.com/us/en/insights/news/2014/mobile-millennials-over-85-percent-of-generation-y-owns-smartphones.html

http://www.nielsen.com/us/en/insights/news/2014/mobile-millennials-over-85-percent-of-generation-y-owns-smartphones.html


Plus, they don’t expect a standard 9-5 schedule; they expect to have more flexibility and autonomy. Today, they have the technology to help them do just that.


So, why does this matter so much?


First, because Millennials are choosing their employers, in part, based on their adoption of innovative technologies.


of Millennials polled said that working for a company

with updated technology, services and solutions was

important to them. According to Microsoft

http://enterprise.microsoft.com/en-us/blog/microsoft-in-business/the-world-of-work-is-changing-millennials-mobile-technology-at-the-center/

http://enterprise.microsoft.com/en-us/blog/microsoft-in-business/the-world-of-work-is-changing-millennials-mobile-technology-at-the-center/


Second, millennials are on the verge of dominating the workforce.


By 2020, Millennials will make up 50% of the U.S. workforce. By 2025, Millennials will make up 75% of the U.S. workforce.

According to the Bureau of Labor Statistics

http://business.financialpost.com/executive/careers/like-it-or-not-millennials-will-change-the-workplace

http://business.financialpost.com/executive/careers/like-it-or-not-millennials-will-change-the-workplace


That’s a lot of Millennials.


Now, with these changing work norms comes a shift in the way we manage productivity.


Workers operating in mobile environments need to be just as productive as their office counterparts.


So, how do we make sure this happens?


First, organizations need to recognize and embrace the change.


% of CEOs see mobile technologies as being

strategically important to organizations.

According to PwC CEO Survey

http://www.pwc.com/gx/en/ceo-agenda/ceo-survey/key-findings/technology.html

http://www.pwc.com/gx/en/ceo-agenda/ceo-survey/key-findings/technology.html


Second, organizations should arm their employees with the apps, services, and devices to support these new work norms.


70% of organizations see mobile technology as essential to supporting the Millennial workforce.

According to Randstad Technologies / IDG

https://www.randstadusa.com/workforce360/workforce-insights/top-10-ways-millennials-are-transforming-it-departments/270/

https://www.randstadusa.com/workforce360/workforce-insights/top-10-ways-millennials-are-transforming-it-departments/270/


And half of enterprises think that productivity would increase by at least 40% if the rising ‘made for work’ apps were made mobile.

According to Mobile Helix

https://hbr.org/2014/11/the-productivity-payoff-of-mobile-apps-at-work

https://hbr.org/2014/11/the-productivity-payoff-of-mobile-apps-at-work


By 2017, it’s estimated that 25% of enterprises will have an enterprise app store for managing corporate-sanctioned apps on PCs and mobile devices.

According to Gartner




60% say they will increase investment in mobile technology to support Millennials.


sfsd Spotlight on Cornell

University’s utilities

department

Cornell runs its own water and

electrical utility for the campus and

student housing, serving as many as

30,000 at a time. In 2014, the

university equipped their service

workers with iPads featuring

installed apps that can more quickly

and easily investigate and even

respond to emergencies from

virtually anywhere. According to InfoWorld

http://www.infoworld.com/article/2607817/ipad/why-field-service-workers-love-their-ipads.html

http://www.infoworld.com/article/2607817/ipad/why-field-service-workers-love-their-ipads.html


And these trends are not specific to any one industry or function.


sdfsdfs Last year, General Electric signed an

agreement to roll out Microsoft Office 365

to more than 300,000 employees in 170

countries. The decision marked a

significant investment in “providing scalable

productivity tools to employees worldwide”

leveraging the cloud.

As the nation’s fifth largest assurance, tax,

and accounting firm, McGladrey LLP rolled

out tablets to all 6,500 of its employees to

“enhance the effectiveness and efficiency

of their work with clients.”

According to AT&T

According to Microsoft

http://www.att.com/gen/press-room?pid=23426&cdvn=news&newsarticleid=35498&mapcode

http://www.att.com/gen/press-room?pid=23426&cdvn=news&newsarticleid=35498&mapcode

http://news.microsoft.com/2015/07/20/ge-chooses-microsoft-office-365-for-employee-collaboration-and-productivity/

http://news.microsoft.com/2015/07/20/ge-chooses-microsoft-office-365-for-employee-collaboration-and-productivity/


The writing is on the wall.


Mobile solutions for work are not only what Millennials are craving, but can be good for your company’s bottom line.


Keeps employees connected and collaborative.

1

2 Boosts productivity.

3 Allows for greater flexibility, molding to new work norms.


“Companies that adopt and deploy mobile technologies stand to get ahead because of the many employee-focused benefits, including increased employee productivity, greater employee engagement and satisfaction, and higher levels of employee loyalty and retention.”


Empower your employees with the tools they need to keep pace with the changing workforce. Try Dragon Anywhere now.

Get the app

http://www.nuance.com/for-business/by-product/dragon/dragon-anywhere/index.htm?utm_source=mobile-millennial-productivity-slideshare&utm_medium=slideshare&utm_campaign=dragon-anywhere

http://bit.ly/art-of-medicine-via-millennial-survey-slideshare