what makes a successful leader? steve backley and paul hannam
TRANSCRIPT
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What makes a Successful Leader?
Steve Backley and Paul Hannam
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Intro montage
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2012 olympic montage
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Do You Have a Growth Mindset or a Fixed Mindset?
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What is Success for You?
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WR video
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sydney video
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Transformational Leadership
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Transformational Leadership
© iperform systems 2014
How to Create a Culture of High
Employee Engagement So your People Feel and Perform at their
Best
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The Benefits of Employee Engagement
Higher Productivity & Performance Reduction in Costs
Increased Employee Retention Reduced Sickness, Absence &
Stress Better Customer Service
Greater Creativity Improved Wellbeing & Morale
More Attractive to Talent
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Employee Engagement is the
Optimal Strategy for Sustained High Performance
For your employees, teams and Organisation
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In the Local Government Sector Employee
Engagement is the Optimal Strategy for Improving Service
Delivery at the same time as
Reducing Costs
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The Ideal Employee
Growth Mindset
Agile
Balanced
Intrinsic
allyMotivate
d
Autonomous
Customer
Focused
Flourishing
High Engagement
High Performance
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The Challenge
Most Employee Engagement
Programmes do not Work
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EE
1 Extrinsic Engagement
Two Types of Engagement Strategy
IncentivesRecognition
RemunerationTeam Building
Outside-In
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EE
2 Intrinsic Engagement
Two Types of Engagement Strategy
IE
Values DrivenPersonal Growth
Passion Authentic
SustainableInside-Out
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Lessons from Recent Research
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Lesson #1
Intrinsic Motivators are More Effective than Extrinsic Motivators
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Lesson #2
Happiness is the Cause of High Performance
rather than the Result
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Lesson #3
Gratitude and Appreciation boost Well-being & Engagement
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Lesson #4
Resilience and Grit are the Critical Habits for
Sustained Engagement and High Performance
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Lesson #5
Employees want to be Successful and Fulfilled
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Intrinsic Engagement
Works from the Inside Out
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Peace of Mind
Commitment
Trust
Autonomy
Optimism
Creativity
Connection
Authenticity
Fulfilment
What is Feeling Engaged?
Purpose
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The Best Programmes Integrate Both
Self ImprovementEmotional
IntelligencePractice & Journaling
IncentivesMeasurement
Systems & Processes
Intrinsic
Extrinsic
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Incentives can enhance Engagement
Analytics
Mood Measurement
Gamification
Prizes
Leaderboard
Integrated into Talent Development
High Performers Club
Accountability and Coaching from
Managers
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Integrated Engagement
Intrinsic Engagement
Boost EQ
Self Awareness
Align Values
Extrinsic Engagement
Motivatio
n
Autonomy
Wellbeing
Systems & Processes
Incentives
Accountability
Practice
Measurement
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To Engage Themselves
Support Employees
Transformational Leaders