welcome to mary kay cosmetics! - walczak warriors...welcome to mary kay cosmetics! ongratulations on...
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Welcome to Mary Kay Cosmetics!
Congratulations on making a GREAT
decision! I’m excited to work with
you as a brand new Beauty
Consultant and throughout your
Mary Kay journey!
You've just become a part of an
incredible company with an amazing
past and unlimited future!
Welcome to the Maven’s Unit!
I am thrilled you are apart of our
team! Melissa Walczak Your Mary Kay
Senior /Cadillac Sales Director
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Fun Facts About Your Director
Favorite MK Memory: First Career Conference when I caught the vision
of Mary Kay . Faith First, Family Second and career third.
NOW– First Cadillac, Off-spring sales director and unit club!
My Best Asset: Empowering others to believe.
People would be surprised that: I use to dislike pink.
All-time Favorite Movies: Walk in the Clouds, Fire Proof
I Am Currently Reading: The Leadership Secrets of Jesus
Best Book I’ve Ever Read: The Bible, Power of Positive Thinking, Morning Miracles.
My Favorite Meal: Lobster
I Usually Order: Something healthy.
My Favorite Time of Day: Every moment, thankful for my blessings.
Hobbies: Camping, boating, snowmobiling, anything outdoors.
My Trademark Expression: “Do it anyway!"
Best Advice I Ever Got: Only take advice from someone with whom you would trade places with
Advice I’d Give a New Recruit: Keep it simple, do not quit, and believe in the Goal and not the HOW. . .
Do not reinvent the wheel; just follow what the book says.
I Describe This Company As: A tool that builds self-confidence, self-esteem, and cash
My Mary Kay Role Model Is: Diane Underwood and several other Nationals.
My Mary Kay Seminar Goal Is: Debut 3 offspring sales directors every year, Cadillac unit,
and Future National Area.. Million Dollar unit….
Your Unit Information
Unit Name: Melissa’s Mavens Senior Sales Director: Melissa Walczak Address: E9956 50th ave, Mondovi, WI. 54755 Phone/Text: 715-225-3304 Email: [email protected] Follow me on Facebook: Melissa Schuh-Walczak Request Access to Private Facebook group UNIT WEBSITE-melissawalczakmavens.com Meeting Information– Pink Studio @ 2004 Highland Ave. EC Unit Hotline– 715-875-6883
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Independent Mary Kay Senior Sales Director
Melissa Walczak
Melissa has a husband, three boys and two stepdaughters.
Her Husband Michael, has been a wonderful, supportive husband.
Melissa has 3 boys– Bryant, Kyle and Joshua. Bryant is married to Meghan and they have two beautiful boys Eli and Oliver. He just graduated and is working as a Machinist. Kyle is going to school in California for Forestry. Joshua attends River falls for Biotechnology and Pre-med.
Stepdaughters Manda and Misty and my grandchildren. Natasha, Owen, Alana and Corraline.
Melissa joined Mary Kay in 2006 while she continued her full time career as a Registered Nurse at Mayo Hospital. She debuted as a Sales Director in 2010 and was able to go part-time. May 31 2017 she retired from 28 years of nursing to pursue her MK dreams.
Melissa has earned 5 free cars in Mary Kay. Just earning the prestigious Pink Cadillac. Enjoying the flexibility and freedom.
Excited as the Maven’s have done $400,000 plus unit club and new off-spring Sales Director Chasity. Next year we will do a MILLION!!!
Melissa has a house full of MK prizes and gifts. Her purpose is to HELP, EMPOWER and SHARE GODS WORD.
One of the last things Mary Kay Ash said to one of our NSD when she asked her “How can we ever thank you?” Mary Kay said “Pass IT ON”
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You can do it.
In Mary Kay, you are in business for yourself, but you’re never in business by
yourself. This packet is designed to accompany the incredible Mary Kay University
New Consultant Education on www.marykayintouch.com. Today, your successful
Mary Kay journey begins, and your Sales Director, Recruiter, sister consultants,
and the experts at Mary Kay, Inc. are here to support you every step of the way!
Success List #1...Getting Started
Success List #2…Golden Rule Customer Service
Success List #3…How to Find Customers and Hostesses
Success List #4…How to Book a Selling Appointment
Success List #5…How to Conduct a Skin Care Party
Success List #6…After the Skin Care Party
Success List #7…The Art of Selling
Success List #8…How to Build Your Team
Success List #9...Earn Your Red Jacket
Success List #10…Earn Your First Career Car
Success List #11...Are You Ready for DIQ?
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Success List #1 Getting Started
Log on to www.marykayintouch.com (aka InTouch). Enter your consultant ID
(you received this when you submitted your agreement), and create a password.
On InTouch, under Education, open Mary Kay University and complete “Getting
Started:” Connect with Melissa either in person or on the phone to complete Mary
Kay University “Getting Started:” NOTE: There are time-sensitive offers at this
stage, so make it a priority to complete within your first few days after signing
your consultant agreement.
Respond to the welcome email you received from Meissa after you submitted
your consultant agreement . You may want to create a separate folder for your Mary
Kay emails. Text Melissa at 715-225-3304. Be sure to include your name and a
photo (can be a snapshot or selfie on your phone).
Download the free VOXER app and social media sites.
Take the odometer reading on your vehicle. One of your
biggest tax deductions is mileage! Keep a mileage record of
your daily Mary Kay trips in your datebook, use a log book or
notepad in your vehicle, or try a phone app like MileIQ.
Review the New Consultant FIRST STEPS on the home page of
InTouch. There are time-sensitive new consultant offers waiting for
you! NOTE: DO NOT ORDER YOUR BUSINESS CARDS UNTIL
YOU COMPLETE YOUR COLOR CONFIDENT CERTIFICATION
ON SUCCESS LIST #2.
Purchase a 3-section spiral notebook. This will be an essential
tool for your time management and organization. You’ll need it for
Success List #2.
On Mary Kay University, watch the video “Greatness Within You.”
When your Starter Kit arrives, Watch the Start Something Beautiful DVD and start
reading the Miracles Happen autobiography as soon as possible.
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Email or text Melissa with any questions and let her know when
you’ve completed Success List #1
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Success List #2 Golden Rule Customer Service
Complete the Golden Rule Customer Service segment on Mary Kay University:
Customer Service Assessment
Open a separate checking account for your business. It does NOT have to be a business account (which most likely would carry fees). You will want a debit card on this account to pay for all your Mary Kay expenses. If your card has a daily limit, set it high enough to account for your orders (check with Melissa for advice on this).
Complete the Color Confident education on InTouch under Products tab.
After you have received your Color Confident certification, order your Business Cards/Business Kit from MK Connections (be sure that the Color Confident logo is printed on your business card before submitting your order).
Create a separate workspace in your home for your business. This could be a separate room or simply a corner of a room in your home.
Desk, computer, or laptop and printer
Shelving for your inventory (bookshelves, hutch, small closet with shelves, etc.) Melissa is happy to share storage ideas for your home, as well as how to organize products and supplies for your appointments.
File cabinet for papers and brochures, or try a paper organizer.
Internet and phone service with adequate minutes/data or unlimited plans. Check exclusive savings on InTouch for discount programs with cell phone providers.
Optional: Some consultants create a “Brain Book” — a 3-ring binder that holds papers that they want to keep with them at all times, as well as your 3-subject spiral notebook.
Begin using your 3-section spiral notebook for time management/organization:
Section 1: Your master Mary Kay To-Do List of things you want and need to complete, and from this, you’ll pull your 6 Most Important Things List each day.
Section 2: Your “Pretend Wedding List” of prospective customers, hostesses and team members. You’ll continually add to this list as you think of people! Section 3: Notes from meetings and trainings.
Start shifting your thoughts regarding time to “what CAN I do” vs “what CAN’T I
do”:
168 Hours Per Week (available to all of us)
- 56 Hours Per Week (sleeping...ideally, if we are getting 8 hours per night)
- 40 Hours Per Week (if you work a “traditional” job with a “traditional” work week)
- 8 Hours Per Week* (for Mary Kay...if you want $300 profit per week)
Email or text Melissa with any questions, and let her know
when you’ve completed Success List #2.
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Success List #3 How to Find Customers and Hostesses?
Complete the “How to Find Customers and Hostesses” segment of Mary Kay University:
Intro Make a List Open for Business Stay Organized Practice Makes Progress Assessment
Use Section 2 of your spiral notebook to create your potential customer, hostess & team member list. You will build your client base the same way as beauticians, nail techs, doctors and other professionals do: begin with family and friends, develop a good reputation, and the word spreads! To help you gain perspective on how many people you have in your WIDE circle of influence, think in terms of creating an invitation list to a large church wedding. The average large church wedding in America sends out 150 family invitations, which encompasses 300-450 people inside those households. Don’t limit yourself geographically (we do not have territories). Start with your inner circle of friends and expand from there. If someone is in the contacts on your phone or is a social media friend, they should be on your list. DO NOT PREJUDGE OR MAKE DECISIONS FOR OTHERS WITHOUT ASKING! Add to this list each day as you meet or think of new people.
Success List #4 How to Book a Selling Appointment
On Mary Kay University, complete the “How to Book a Selling Appointment” segment:
Intro
Book Your Appointment
Booking Objections
Practice Makes Progress
Assessment
Note that there are different kinds of selling appointments:
A facial is when you demonstrate products for one person and she tries them,
A double-facial is when you demonstrate products for two people and they try them
A party is when you demonstrate products for three or more people and they try them.
Always remember that we are a “teach, don’t touch” company. We show and explain the products, but people apply them themselves.
Email or text Melissa with any questions, and let her know
when you’ve completed Success List #3.
Email or text Melissa with any questions, and let her know
when you’ve completed Success List #4.
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Success List #5 How to Conduct a Skin Care Party
Complete the “How to Conduct a Skin Care Party”
segment on Mary Kay University: Coach the Hostess Profile the Customer Skin Care Party Bookings from Bookings Practice Makes Progress Assessment
Practice setting up your table display and trays and packing your products and supplies for your appointments.
Use your Instructor Guide to practice your presentation.
Review the Power Start Information on pages 9 and 10 of this packet.
Practice on 30 of the people from your “Pretend Wedding List.” After each facial or party, email or text Melissa so you can evaluate together.
On Mary Kay University, watch the video “Grit.”
The following items are things you may want to consider as you develop
your presentation. They are NOT required, and you should wait to get started…
just add and tweak as you go! Talk with Melissa if you are curious to know more
about any of these suggestions.
Tablecloth
Placemats
Washcloths (vs disposable facial cloths)
Headbands
Roll-Up Bag for display and closing
Goody bags for guests
Thank-you gift for the hostess
Booking incentives
Demo Brush Set for the hostess to use
Closing sheets
Individual Consultation sheets
Hostess Packets
Table décor (cute but not cluttered)
Email or text Melissa with any questions, and let her know
when you’ve completed Success List #5.
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If these
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Tips for Completing Your Power Start Plus
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Email or text Melissa with any questions, and let her know
when you’ve completed Success List #6.
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Success List #6 After the Skin Care Party
On Mary Kay University, complete the “After the Skin Care Party” segment:
Intro
Money Management
Following Up with Customer
Resolving Dissatisfaction
Practice Makes Progress
Assessment
After any party, facial or product sale, enter each transaction in the myCustomers under Business Tools on InTouch:
Enter each Customer's Profile into myCustomers under Business Tools on InTouch:
If she is new, click on New Customer, and enter her Customer Profile information.
If she is not new, select the customer’s name, and enter her information.
Enter each customer's sales information into myCustomers under Business Tools on InTouch:
If she is new, click on New Customer, and enter the sale information.
If she is not new, select the customer’s name, and enter the sale information.
Mark as complete.
Click on Create Invoice at the top of the page, if needed.
When payment received, mark paid or charge credit card, if applicable.
Mark when Shipped/Delivered.
Submit your Weekly Accomplishment Sheet online EVERY WEEK (even if $0 sales/activity)
on InTouch. (Our week runs Sunday to Saturday. Submit your WAS to Melissa each
Sunday night by midnight.)
On InTouch, under Business Tools, go to Weekly Accomplishment Sheets.
Click on Enter Weekly Accomplishments.
Always make sure date is correct for week being entered. Click the dropdown if you
need to change.
Note: If you enter your sales into myCustomers on InTouch, they will automatically load
into your Weekly Accomplishment Sheet, and you’ll just need to complete the other
areas and hit Submit to Your Director.
The myCustomers app is an excellent business tool for your phone or mobile device! Download it
from your app store!
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Success List #8 How to Build Your Team
On Mary Kay University, complete the segment called “How to Build Your Team:”
Intro
Sharing the Opportunity
Overcoming Objections
Follow Up
Practice Makes Progress
Assessment
Contact Melissa for a copy of our Teambuilding Notebook to customize and use at your Sharing Sessions.
Review the Pearls of Sharing Information on pages 13 and 14 of this packet.
Select at least 6 customers to do a 3-way Sharing Session with Melissa in person, on the phone, etc.) and give her opinion of the business opportunity. Choose someone who has experienced the products though a facial or party and (preferably) has expressed an interest in learning about the Mary Kay opportunity. Melissa will use the Teambuilding Notebook to guide the appointments.
Another optional tool for sharing is the free Do What You Love app from the Mary Kay Digital Showcase on your phone or mobile device. Download it from the app store!
Sign your first team member—the sooner the better! Remember, you do not have to know everything about being a consultant before you start building a team. You can learn together with the support of your Sales Director!
Email or text Melissa with any questions,
and let her know when you’ve completed
Success Melissa #7.
Success List #7 The Art of Selling
On Mary Kay University, complete the segment called “The Art of Selling:”
Intro
The Art of Selling
Niche Selling
Assessment
Email or text Melissa with any questions, and let her know
when you’ve completed Success List #8.
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Pearls of Sharing Challenge
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Tips for Pearls of Sharing Challenge
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Success List #9 Earn Your Red Jacket
On Mary Kay University watch the video “Choices.”
Complete the “Earn Your Red Jacket” segment on Mary Kay University:
Week 1: Activity 1 Activity 2
Week 2: Activity 1 Activity 2 Activity 3 Activity 4
Week 3: Activity 1 Activity 2 Activity 3 Activity 4
Week 4: Activity 1 Activity 2 Activity 3 Activity 4
Week 5: Activity 1 Activity 2 Activity 3 Activity 4
Week 6: Activity 1 Activity 2 Activity 3
Email or text Melissa with any questions, and let her know
when you’ve completed Success List #9.
Success List #10 Earn Your First Career Car
Complete the “Earn Your First Career Car” segment on Mary Kay University.
Email or text with Melissa with any questions,
and let her know when you’ve completed
Success List #10.
Success List #11 Are You Ready for DIQ?
Complete the “Are You Ready for DIQ” segment on Mary Kay University.
Explore the “Virtual Classroom” segment on Mary Kay University.
Email or text Melissa with any questions, and let her know
when you’ve completed Success List #11
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Mary Kay Ash didn’t set out to create a make-up company. Instead, she developed the perfect company for women based on a certain set of values & principles. The cosmetics came later. I’m so proud of our company’s heritage, and I am grateful to my mentors for teaching me such strong business ethics. I’ll always be grateful to the person who introduced me to Mary Kay! As a leader in this company, I am passionate passing on and protecting these core philosophies that we like to call “The Mary Kay Way.”
The Mary Kay Way
Attend every unit and company event that you possibly can, without exception.
Always dress professionally when representing your business and Mary Kay Cosmetics.
Present a positive attitude at all times, from your words to your facial expressions to your body language.
Live by the Golden Rule, treating others the way that you would like to be treated.
Take every opportunity be Go-Give: joyfully and unconditionally doing the “and then some” for others.
If someone is already a Mary Kay customer, always refer her back to her consultant.
Do not discount your products unless it is a limited-time sale or incentive for hosting or referrals.
Never sell products at garage sales or flea markets or in any retail establishment or public setting.
Do not sell products online, except through your Mary Kay Personal Website.
For Facebook and all other social media outlets, follow the guidelines outlined on InTouch.
Call your director, not other consultants, if you need help or have a business-related problem or concern.
Submit a Weekly Accomplishment Sheet from InTouch to your director each week.
Trust and believe that this business works when you do, and the only way to fail in Mary Kay is to quit.
For you, Mary Kay might be about income and opportunity...or it may be about gaining self-confidence and life skills like public speaking, organization, delegation and money, time and emotional management...or it might go as deep as increasing your deserve-level, self-esteem and self-worth. It might even be simply for the friends and the fun! Regardless of what has brought you to the company and to our unit, I can promise you that by surrounding yourself with Mary Kay people, events, communication and philosophies, your life will be GREATLY enriched.
As your Director, I am your mentor, your biggest cheerleader, and your friend! While I am interested in your success as a Mary Kay Beauty Consultant, I am equally interested in the person you are and the person you are becoming. I look forward to this journey with you, and I am honored to be your leader!
Melissa
Maven’s Mission Statement Help, Empower and Share God’s word
One face at a time, the Maven’s Unit works with passion and purpose to help each woman we have the privilege of working with look and feel her best—building confidence, raising deserve levels, fueling dreams, and empowering her to step into her own greatness, realizing her God-given potential.