welcome to care2

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Advertising for Nonprofits Justin Perkins, Director of Nonprofit Services Copyright ©2008 Care2, Inc. All Rights Reserved. 06/16/22 “Care2 101” - Care2’s Services for Nonprofits Eric Glader, Director, Business Development 650-622-0868 [email protected]

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An overview of Care2 and the services we provide

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Page 1: Welcome to Care2

Advertising for NonprofitsJustin Perkins, Director of Nonprofit Services

Copyright ©2008 Care2, Inc. All Rights Reserved. 04/11/23

“Care2 101” - Care2’s Services for NonprofitsEric Glader, Director, Business Development

650-622-0868 [email protected]

Page 2: Welcome to Care2

• The largest online concentration of civically active people seeking to lead healthier lives and “make a difference”

• An online community with 13+ MM members, and 5 MM unique monthly website visitors

What is Care2 ?

Page 3: Welcome to Care2

• Care2 members take action every day to support causes they care about

Nonprofits use Care2 for:

• Traffic/ Branding/ Advertising• Advocacy• Acquiring donor leads

Citizens use Care2 for:

• Volunteering• Signing petitions• Spreading news, e-cards• Commenting on blogs• Starting groups• Donating $• Joining nonprofits

Page 4: Welcome to Care2

Personal Profile Pages

Social MediaSocially Resp Jobs

Petitions / Pledges

Health Tips Click to Donate

People Tags & DirectoryDiscussion Groups

Post News ItemsSend E-cards

Discover Take Action

Share

4Photo Sharing

Alerts & Newsletters

Care2 Helps Millions of People To…Care2 Helps Millions of People To…

Take Daily Actions

Page 5: Welcome to Care2

To Support Causes They Care AboutTo Support Causes They Care About

Page 6: Welcome to Care2

Who are Care2 Members? Who are Care2 Members?

Care2 Member ProfileEducation  67% college+

Annual HH Income 65% >$75,000

Gender 75% women

Age (Average) 39

Pet parents 80%

Charitable Giving 62% donors

Avg Site Visit 11 minutes

Total Membership 13.1 million

Daily Uniques > 170,000

Monthly Uniques 5 million

New Members/Day > 5,000

Age DistributionAge Distribution

Page 7: Welcome to Care2

Care2 is an active community whose members get involvedCare2 is an active community whose members get involved

62%

45%

26%

82%

35%

24%

34%

18%

62%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Contributed financially to a non-profit organization

Written to or personally spoken with an elected official

Written an opinion letter to an editor of a newspaper ormagazine

Created or signed a petition

Participated in online discussions about issues ofinterest to me

Attended or addressed a public meeting

Volunteered at a charity event

Volunteered at a school

Voted in a federal, state or local election

Care2 Members Are Engaged Care2 Members Are Engaged

Page 8: Welcome to Care2

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Some of Care2’s 500+ Clients

Page 9: Welcome to Care2

Main Campaign TypesMain Campaign Types

Drive Traffic Drive Traffic 1. 1.

Win Advocacy Victories Win Advocacy Victories 2. 2.

Grow Email List Grow Email List 3. 3.

Page 10: Welcome to Care2

Main Campaign TypesMain Campaign Types

Drive Traffic Drive Traffic 1. 1.

Win Advocacy Victories Win Advocacy Victories 2. 2.

Grow Email List Grow Email List 3. 3.

Page 11: Welcome to Care2

1. Traffic Campaign1. Traffic Campaign

• Bought Care2 Daily Action campaign

• Drove 3,264 people to client’s site in just one day

Page 12: Welcome to Care2

• Landing page on Client’s site

Traffic CampaignTraffic Campaign

Page 13: Welcome to Care2

• “Bestseller” book purchases

Other Traffic Campaigns Other Traffic Campaigns

• Votes, to win contest cash prizes

• Site visitors, to participate and engage

• A way to drive…

Page 14: Welcome to Care2

Main Campaign TypesMain Campaign Types

Drive Traffic Drive Traffic 1. 1.

Win Advocacy Victories Win Advocacy Victories 2. 2.

Grow Email List Grow Email List 3. 3.

Page 15: Welcome to Care2

Advocacy CampaignAdvocacy Campaign• Goal: Stop Japan from killing 20,000 dolphins every year

Page 16: Welcome to Care2

Advocacy CampaignAdvocacy Campaign

• More than 130,000 people have signed

• Movie-goers can sign right in the theater, using mobile phones

Page 17: Welcome to Care2

• Matt Shepard Act to prevent hate crimes

Other Recent Advocacy Campaigns Other Recent Advocacy Campaigns

• Protecting Oregon’s forests

• Starbucks helps Ethiopian coffee farmers

Page 18: Welcome to Care2

Main Campaign TypesMain Campaign Types

Drive Traffic Drive Traffic 1. 1.

Win Advocacy Victories Win Advocacy Victories 2. 2.

Grow Email List Grow Email List 3. 3.

Page 19: Welcome to Care2

Email List Growth CampaignEmail List Growth Campaign

• Care2 sends email alerts to our members, urging them to click through to take an action

• This action is a petition, on food safety. Other actions include pledges, surveys, polls, quizzes, photo contests, etc.

Page 20: Welcome to Care2

Email List Growth CampaignEmail List Growth Campaign

• This landing page on Care2.com features the action that the member is being urged to take. It includes the nonprofit’s branding, and approved content.

• The contact info captured includes full name, email, street address, state and zip

Page 21: Welcome to Care2

Email List Growth CampaignEmail List Growth Campaign

• After taking action on the prior page, the user is invited to take the extra step of signing up for your email list.

• The invitation to subscribe includes your logo and a sentence describing the content that they will receive.

Page 22: Welcome to Care2

Email List Growth Campaigns to Acquire Donor Leads

Two Case Studies

• Animal Welfare Nonprofit ($5 MM/yr budget)

• Environmental Nonprofit ($31 MM/yr budget)

How leading organizations have used Care2 email list growth campaigns as a donor acquisition tool

Results for Nonprofits Results for Nonprofits

Page 23: Welcome to Care2

• Organization paid $42,800 to Care2 in March 2007 to recruit 19,935 new donor leads, via a permission marketing campaign that lasted two months

• Within 12 months, the organization raised $54,461 from the Care2 recruits, for 27% ROI. After 24 months, total funds from these recruits rose to $94,835, or 122% ROI.

• The ROI has continued to rise. As of Nov 2009, after 30 months, it was 162%.

• In all, 10 percent (1,897) of the original 20K leads have converted into donors; price per actual donor acquired was = $22.56. Average gift from these same donors is now $59.79, so “profit per donor” = $37.23.

List Growth Case Study 1:Donor Lead Acquisition for Animal Welfare OrganizationList Growth Case Study 1:Donor Lead Acquisition for Animal Welfare Organization

Page 24: Welcome to Care2

Recap of Results:• 20K new leads, of which

1,897 (10%) converted to donors

• Recovered acquisi-tion cost in 9 months

• Spent $43K and got $113K back (162% ROI) after 30 months• “Profit” = $71,000

or $37/donor

• Viral (tell-a-friend) growth is not included here, so actual ROI was even higher

List Growth Case Study 1:Donor Lead Acquisition for Animal Welfare OrganizationList Growth Case Study 1:Donor Lead Acquisition for Animal Welfare Organization

“Profit” After Two Years = $52K

“Profit” After 2 1/2 Years = $71K(162% ROI)

Page 25: Welcome to Care2

List Growth Case Study 2:Donor Lead Acquisition for Environmental OrganizationList Growth Case Study 2:Donor Lead Acquisition for Environmental Organization

• Profit = $441,826• Profit per donor acquired = $43• Return on Investment = 67%

Care2 Campaign Results for

Nonprofit Org Over 22 Months

Page 26: Welcome to Care2

A Key PrincipleA Key Principle

• New data proves what we have long suspected: online advocacy and fundraising activities complement and reinforce each other

Page 27: Welcome to Care2

• SOURCE: Charitable Memberships, Volunteering and Discounts: Evidence from a Large-Scale Online Field Experiment. May 2009, National Bureau of Economic Research, A. Lange, A. Stocking. Sample size = > 700,000 subjects.

• They are seven (7) times more likely to donate, compared to supporters who did not previously take an online action for the organization

• What is special about supporters who take online actions for a nonprofit – such as via pledge or petition campaigns?

Online Action Campaigns Fuel FundraisingOnline Action Campaigns Fuel Fundraising

Page 28: Welcome to Care2

Care2 is also a Platform for Cause MarketingCare2 is also a Platform for Cause Marketing

Page 29: Welcome to Care2

Kelly Ripa, Electrolux and The Ovarian Cancer Society

Care2 Is a Platform for Cause MarketingCare2 Is a Platform for Cause Marketing

• Care2 drove its members into this campaign by Electrolux during Ovarian Cancer Month (Sept 2009)

• Customized email message to 500K Care2 Action Alert subscribers

• Custom “Daily Action” campaign driving 3,000 Care2 members to KellyConfidential.com “Text-a-Thon” fundraiser

• E-newsletter ads reaching 1.2 million Healthy & Green Living subscribers

Page 30: Welcome to Care2

• 13 million “do gooders” await you

• High quality web traffic, grassroots advocacy supporters and/or “warm leads” to grow your base of individual donors – are all available from Care2.

• Our pricing is results-based -- to serve nonprofits

Summing Up

Page 31: Welcome to Care2

Eric GladerDirector, Business Development

[email protected]

Thanks