INTO A COMPETITIVE ADVANTAGE

WE TURNSUPPLY CHAINS

WE WORK WITH YOU UNTIL SUSTAINABLE RESULTS ARE DELIVERED

“GRA worked closely with us to develop a comprehensive supply chain strategy to strengthen our business in a rapidly changing retaillandscape. The level of interaction and engagement with our team was exceptional, ensuring a high degree of buy-in for the strategy.Their insight and experience helped us identify the biggest financial opportunities and where our efforts should be focused tosuccessfully execute our strategy and deliver substantial operational improvements.”

GRA can define optimal supply chain strategies and structures, design highperformance facilities and embed best-practice operating processes and systems.We are results-focused with proven approaches for quickly delivering sustainableimprovements in working capital, cost, procurement spend and service levelperformance.We provide clients with a sustainable competitive advantage by significantlyimproving margins, asset efficiency, business value derived from procurementspend and supply chain responsiveness.

GRA was founded in 1997. Our team has extensive commercial supply chain andprocurement experience across a broad range of industries and at all levels of theprocess, both strategic and operational. Having worked within industry aspractitioners to implement supply chain initiatives, we have first-hand insight intoour clients’ requirements and challenges. This makes us uniquely qualified to helpour clients achieve their goals.

The single most important factor in achieving sustained success from a solution isthe effective management of the culture - in other words 'the people'. Recognisingthis, GRA has developed a unique approach to assist our clients with effectivechange management. We use techniques, including coaching, mentoring andperformance measurement, to ensure people understand and embrace the newdisciplines.Importantly, our approach is practical. We work hands-on and side-by-side with ourclients through the implementation process to transfer knowledge, up skill ourclients’ teams and ensure sustainable results are delivered. As a result, newbehaviours are adopted and embedded in the business culture to ensure ongoingbusiness improvement success.GRA is uniquely positioned in the supply chain consulting market to offer success-based fee arrangements, where our remuneration is linked to our client’s realisationof actual, documented improvements.We guarantee results and aim for a minimum 3:1 ROI for work undertaken, withtypical returns ranging from 10:1 to 30:1.

THE QUESTIONS WE ANSWER

“GRA has been working with us off and on for over four years. After setting atransformation agenda for our supply chain that encompassed business process,

organisational structure, and planning systems, they’ve been there to help us make it areality whenever we’ve needed them. GRA are consummate professionals and have

been instrumental in delivering real value from our supply chain. They take a partneringapproach and have great pride in what they do. I wouldn’t hesitate to recommend them.”

OVERVIEW

GRA offers a widerange of ProfessionalServices that canprovide your organisationwith resources orcapabilities as anongoing part of yourbusiness. We canprovide proven supplychain experts with theright knowledge and

practical, hands-on experience in a variety of areas from supplychain planning support right through to expert project management.Our proven resources can become part of your team, and we workwith you on an ongoing basis to deliver desired business outcomes.

WHAT WE DO

GRA Consultingspecialises in supplychain strategy,planning andexecution. We adviseand consult in areassuch as definingoptimal supply chainstrategies andstructures, bestpractice S&OP

implementations, embedding high performance demand and supplyplanning processes, maximising business value derived fromprocurement spend, inventory optimisation, enhancing supply chaintechnologies, warehouse and transport optimisation as well asorganisational structure and design. GRA Consulting uses a provenchange management methodology to ensure that the resultsachieved are embedded and sustained throughout the organisation.

GRA's Systems divisionworks extensively in systemsselection, integration,configuration andimplementation and providesprogram management,process development andchange management aroundsystems implementations.

We have extensiveexperience with Tier 1 ERP

systems including SAP and Oracle as well as "best-of-breed" applicationssuch as JDA, GAINS and Llamasoft Supply Chain Guru.

GAINS is a sophisticated“best-of-breed” demand, inventory and supply chain planning andoptimisation system.

An advanced Supply Chain NetworkOptimisation tool that enables companies to model, optimise and simulatetheir supply chain operations, leading to major improvements in cost,service, sustainability, and risk mitigation.

The global leader in procurement and spendmanagement software solutions to deliver superior procurement results.

GRA has partnered with theSupply Chain BusinessInstitute to deliver formalshort courses, tailoredcorporate training andexecutive symposiums thathave been developed usingthe experience and insightsgained from decades ofsupply chain experienceacross multiple industries and

organisations. Our Education and Training offerings have been developedbased on our experience authoring and delivering university level MastersCourses in Supply Chain.GRA can also deliver tailor-made online eLearning modules and courses thatcan build the capability of your organisation to support sustainableperformance improvement. This is ideal in situations where staff are locatedremotely and can be designed with multiple business unit potential. We candevelop a learning platform for you that is consistent, sustainable andrepeatable.GRA has a team of Coach Mentors whose primary role is to work side-by-side with our clients at the planning and execution levels to ensureprocesses are embedded, new skills are learned, knowledge is transferredand that any new disciplines become regular behaviour. Our Coach Mentorsare experienced industry practitioners and have spent 15-30 years in supplychain and planning.

GRA Benchmarkingallows you to measureyour performanceagainst best-in-classcompanies andindustries to identifyimprovementopportunities.Through ouradvanced SupplyChain Strategic

Review process we diagnose and analyse supply chain performanceand benchmark it against industry best practice.Our benchmarking data is collected from a wide range of industriesand sources to deliver a true best practice standard that is practicaland relevant to your company and industry.

Melbourne Sydney Brisbane Canberra

HOW WE DO IT

Developing and designing the optimal supplychain structures and frameworks that bestsupports the business’ service proposition, whilstminimising costs and capital. Aligning the supplychain to the business strategy to deliver themaximum value to the business, customers andkey stakeholders. Activities include:

The assessment, enhancement and developmentof best practice end-to-end supply chain planningthat synchronises the people, planning andsystems to drive the right business outcomes.GRA uses proven change managementmethodologies to ensure that processes areembedded to deliver sustainable results. Activitiesinclude:

Delivering the maximum possible benefit fromyour supply assets and infrastructure. Ensuringkey interactions and handoffs throughout thesupply chain are optimised and synchronised withthe business. With our approach we work hands-on and side-by-side with you throughout theimplementation process to transfer knowledge andup-skill teams. Activities include:

In the last two decades GRA has helped over 200 companies across multiple industries identify combined savings of more than $10 billion in value.Typical results we achieve with our clients are:

● increased service levels up to 99.9%● 20-40% inventory investment reduction● 5%-20% spend management savings● the ability to fund business initiatives from

operating cash flow (OCF) improvements● improved return on capital employed

(ROCE)● improved debt to equity ratios

● 10-15% reduction in supply chain costs andimproved operating efficiencies

● improving both fixed asset (facilities) andcurrent asset (working capital) efficiency

● improving profitability by reducing fixed andvariable operating costs such asmanufacturing, storage, distribution, inventory,transportation, procurement and labour

● improving supply chain responsiveness● improved relationships with suppliers and

customers● integration of business goals and

operational practices

"We selected GRA because their team was top end of town with a down to earth approach.As supply chain specialists their passion for the subject was evident throughout the

engagement. I have and would continue to recommend GRA to companies reviewing eithertheir supply chain strategy or day-to-day operations."

● Supply Chain Strategy & Design● Supply Chain Network Planning & Optimisation● Organisational Structure Design & Change

Management● Outsourcing & 3PL Strategy● Supply Chain Risk Review● Procurement Strategy● Cost to Serve Analysis● Supply Chain Technology Strategy● Private Equity Due Diligence & Value Creation● Supply Chain Policy & KPI Development

● Sales & Operations Planning (S&OP)● Demand Planning● Customer Collaboration (CPFR)● Inventory Optimisation● Strategic Sourcing● Replenishment Planning● Production Planning● Transportation Planning● Warehousing Planning & Design

● Contract & Supplier PerformanceManagement

● Warehouse Operations Review● Facility Design & Layout● Transportation Routing & Freight Optimisation● Omni-Channel Fulfilment● 3PL Tendering Process & Negotiations● Technology & Systems Implementation● Training & Education

“To date the benefits are being delivered. GRA acted in a very professionalmanner and delivered on our expectations.”

“GRA helped us to improve our service levels and customer experiencewhilst reducing inventory and supply chain operating expenses.”

“GRA’s knowledge of the best practices in the end-to-end planning process is very impressive. With our Class A accreditation,Simplot already has an above average S&OP process embedded within the company, but GRA were able to suggest tangible

improvements that will hopefully take Simplot to the next level in planning strategy and execution. GRA’s consultants are clever,system-savvy, ex Planning Managers from industry – who have hands-on experience in the planning requirements of FMCG.Their engaging, logical, and disarming approach meant that our planning team were happy to cooperate with GRA in full, and

also happy to hear GRA’s list of suggested improvements.”

“We were impressed by GRA’s ability to rapidly understand our operationsand identify the key issues.”

“GRA did a fantastic job in analysing our future stock needs and proposinga warehouse solution.”

WHAT OUR CLIENTS SAY

“The team at GRA have helped to both identify and quantify the areas wherewe should apply focus to deliver better landed costs for our members.”

“We saved $14 million in six months… here are the graphs. We’re used tobeing promised these kinds of numbers; we’re just not used to having themdelivered.”

○ Globe International○ Kathmandu○ Pepkor (Harris Scarf, Best & Less)○ PSW Apparel○ Quiksilver○ Super Retail Group○ Wesfarmers

○ Air Services Australia○ Aurizon○ Boeing○ Cummins Engine○ Goodyear○ Hankook Tire○ Honda Australia○ Marathon Tyres○ Monza○ Peter Stevens Importers○ QANTAS○ Raytheon○ Renault Nissan○ Repco○ Royal Australian Air Force (RAAF)○ Super Cheap Auto○ Sydney Trains○ TJM○ Toyota Australia○ Volvo Truck Australia○ WorldMark○ ZF Group

○ Cement Australia○ CSR Gyprock○ Grace Construction Products○ Hyne Timber○ OneSteel○ Parchem○ Smorgon Steel Australia○ Transfield Services

○ Asahi○ Aussie Farmers Direct○ Australian Food & Grocery Council○ Bonlac Foods○ Bonland Dairies○ Cadbury○ Chobani○ Comvita○ Fosters Australia (Carlton & United Breweries)○ Fonterra○ General Mills○ Griffin’s Foods○ Lion Dairy & Drinks○ Martin Brower○ McCain Foods○ McWilliam’s Wines○ Murray Goulburn○ National Foods○ Nestlé○ Sara Lee○ Scalzo Food Industries○ Simplot○ Snap Fresh○ SPC Ardmona

○ Aldi○ Anaconda○ AutoBarn○ AutoPro○ Babies Galore○ Best & Less○ Boating Camping Fishing (BCF)○ Fantastic Holdings Limited○ Godfreys○ Goldcross Cycles○ Harris Scarfe○ Lagardère Services

(Newslink Retail)○ Metcash○ Mitre 10○ Officeworks○ Pepkor○ Perfume Connection○ Reece○ Repco○ Spotlight Group○ Super Cheap Auto○ Super Retail Group○ The Reject Shop○ The Spotlight Group○ Wesfarmers

○ APL – A Zuellig Pharma Company○ Baxter Healthcare○ Clifford Hallam Healthcare (CH2)○ Hologic○ KinCare○ Liberty Medical○ Nutricia○ ProVision○ Serviere Laboratories○ Sigma Pharmaceuticals○ Symbion Pharmacy Services○ Unilab○ Wesfarmers

○ Angola LNG - SOMG○ Hunter Valley Coal○ Queensland Nitrates Pty Ltd○ Rio Tinto○ Western Power

○ Actrol○ Alesco○ Allnex○ Amcor○ Animal Supplies Wholesale○ Aperio Group○ Asahi○ Atlas Specialty Metals○ Aussie Farmers Direct○ Australia Post○ Australian Envelopes (Envotec)○ BASF○ Bayer Crop Sciences○ Bosch○ British American Tobacco

Australia○ Cadbury○ Cardinal Logistics○ Corporate Express○ CPI Group○ EGR○ Fonterra○ Gerard Lighting○ Griffin’s Foods○ GWA Group Limited○ Hunter Douglas○ Hyne Timber○ Lion Dairy & Drinks○ Martin Brower (McDonalds

Distribution)○ McCain Foods○ McWilliam’s Wines○ Micador Group○ Murray Goulburn○ Nexans Olex○ Nuplex○ Orora○ Oztent○ Parchem○ Simplot○ SPC Ardmona○ TDG Logistics○ Telegram Paper Goods○ The Laminex Group○ Trek○ Wesfarmers○ Who-Rae

○ Australian Aerospace○ Australian Electoral Commission (AEC)○ Defence Materiel Organisation (DMO)○ Royal Australian Air Force (RAAF)

○ Royal Australian Army○ Royal Australian Navy○ Sydney Trains○ Wollongong City Council○ Wyndham City Council

○ Allegro Private Equity○ Australian Electoral Commission○ Australian Food & Grocery Council○ Cardinal Logistics○ Catalyst Investment Managers○ Cognos○ Ericsson○ HASSELL○ Honeywell○ IBM○ KPMG○ Monash University○ NBN Co○ RMIT○ Telstra○ Wollongong City Council○ Wyndham City Council

GRA Supply Chain Consultants110 Jolimont Road

East Melbourne, Victoria, 3002Tel: (03) 9421 4611

Email: info@gra.net.au

WHY WE ARE DIFFERENT

Our customers are ourpartners. We work togetherto provide sustainable,tailored solutions to achievedesired outcomes and realresults. GRA offer aminimum 3:1 return, withtypical returns ranging from10:1 to 30:1. Moreover,GRA is uniquely positionedin the market to offersuccess-based feearrangements, where ourremuneration is linked toour partners’ realisation ofactual, documentedimprovements.

GRA take great care toensure that we have anappropriate blend ofindustry experience. Wehave extensive commercialsupply chain experienceacross a broad range ofindustries and at all levelsof the process.

Having implemented supplychain managementinitiatives within industry ascustomers, GRA has first-hand insight into ourpartners’ requirements andchallenges. Thisperspective makes usuniquely qualified to helpour partners achieve theirgoals.

Our service offerings arecomplemented by a range ofpowerful and proven supplychain optimisation andperformance reportingtoolsets. This enables us tofind greater sustainableopportunities faster usingfact-based analysis thatenable our clients to act withconfidence.

The single most importantfactor in achieving thesustained success of asolution is the effectivemanagement of the culture –in other words, 'the people'.If people issues are noteffectively addressed, there isno chance of ongoingsuccess and any investmentin technology will be wasted.

GRA has developed uniqueapproaches to assist ourpartners with effectivechange management. Weuse techniques includingextensive coaching andmentoring, coupled withappropriate performancemeasurement, to ensure thatpeople understand, embraceand enjoy learning the newdisciplines. We work side-by-side with our partners duringthe implementation process.

We provide a powerful andunique combination of skillsand tools, and we are theonly firm in Australia withthis end-to-end analysis,design and deliverycapability.

GRA Supply Chain ConsultantsSuite 12, 340 Darling Street

Balmain, New South Wales, 2041Tel: (02) 9810 0229

Email: info@gra.net.auwww.gra.net.au

“The current S&OP process was not delivering consistent service levels to our customers and was directly impacting our customer engagement. GRAconducted a full review of our end-to-end demand and supply process encompassing people, processes and systems, delivering a fact-based deep-diveanalysis which identified service level and inventory performance improvement opportunities. GRA also built capability within the organisation on theimportance of S&OP and its role in managing the business. This enabled senior leadership to fully engage in the S&OP process to drive an issues based,KPI driven S&OP process with clear ownership of the forecast and other key areas.”

“GRA helped us reduce inventories and improve operating cash flow by $12 million within 12 months whilst improving stock availability in stores. All the moreimpressive considering we were growing rapidly but experiencing tough retail trading conditions at the time. Pleasingly, we’ve been able to sustain andimprove on these results since then.”

“GRA made sense of the complex issues facing our parts and service operation. They identified a clear strategy and road map to move us towards bestpractice that would support our current and future growth. They understood the complex technical and process side of the business and communicatedsolutions in a clear and effective way. Working side by side with GRA was an enjoyable experience.”

“GRA put together a very knowledgeable and experienced team for us and worked through the complex problem we put to them methodically and in a verypractical way. They gave us a good position to make our decisions for the way forward. Besides the professionalism displayed, the GRA team was veryapproachable and easy to work with.”