We Are What We Do,Not What Our Profile Says We Are Alexis Ohanian u/kn0thing
Can community scale? (Yes) How? Alexis Ohanian u/kn0thing
250M uniques/mo. 8B pageviews/mo. 12 min. per session 53% men 47% women 87% under 35
Over 40,000 active communities
Your Identity Is Not Your Profile
Pseudonymity Lets You Be Yourselves
Pseudonymity Can Be the Basis of Real Communities
Pseudonymous Communities Can Spur Real Change
Changing culture & creating a social contract
2xed community team, including new Director & social anthropologist who is a specialist in online communities.
Closed 170,000 tickets in the last 120 days, reduced our average time for first response from 56 hours to 6 hours.
Harassment Reports dropped 30%
Where do we go from here?