Transcript
2xed community team, including new Director & social anthropologist who is a specialist in online communities.
Closed 170,000 tickets in the last 120 days, reduced our average time for first response from 56 hours to 6 hours.
2xed community team, including new Director & social anthropologist who is a specialist in online communities.
Closed 170,000 tickets in the last 120 days, reduced our average time for first response from 56 hours to 6 hours.