wcls vision: an engaged community where curiosity is ... · 2019-03-19 · the buzz was...
TRANSCRIPT
BOARD OF TRUSTEES MEETING Whatcom County Library System
March 19, 2019
Administrative Services 5205 Northwest Drive
Bellingham, WA 98226
Persons with special needs or disabilities who need special accommodations to attend the meeting are asked to contact the Whatcom County Library System at (360) 305-3600 at least 24 hours in advance of the meeting.
WCLS Vision: An engaged community where curiosity is cultivated, literacy flourishes and democratic ideals thrive.
AGENDA
1. 9:00 Call to Order. Quorum determined.
2. 9:05 Open Public Comment OpportunityThis period is set aside for persons wishing to address the Board on items that are not on the agenda. The public may also address the Board on agenda items as they are taken up.
Mary Kinser 10 year service anniversary recognition – Lisa Gresham
3. 9:15 Staff & Committee Reportsa. Executive Directorb. Deputy Directorc. Youth Services Managerd. Services Committee & Performance Measurese. Community Relations Coordinator & Committeef. Personnel Committeeg. Whatcom County Library Foundation
4. 9:45 Consent Agenda
5. 9:50 Financial Report and Resolutionsa. Finance Committee Reportb. Resolutions:
i. 03/19/19-04 Authorizing the Cancellation and Reissuance of a Paycheckii. 03/19/19-05 Authorizing an Increase to the Petty Cash Revolving Fund Balance
6. 10:00 Policy Updatea. Collection Policy 3.01b. Management Benefits and Leave Policy 12.20
7. 10:10 2018 Project Evaluations
a. Personalized Reading Suggestions Service - Lisab. Library of Things – Lisac. Laptops for Checkout – Michael
8. 10:30 BREAK
9. 10:40 Board Education: WCLS Computer Networks – Christopher Phillips
10. 10:55 Blaine Library Update
11. 11:15 Friends of the Library 2018 Report
12. 11:30 Announcements and Adjourn
2019-03-19 Item 3a Executive Director Report
Executive Director’s Report March 2019
READING The 2019 Whatcom READS program culminated with two presentations by author Tim Egan. The Mount Baker Theatre was nearly full (1,000+ seats) and there were approximately 400 students and 75 adults at the Mount Baker High School event. Committee members are still tabulating the evaluation forms but the buzz was overwhelmingly positive. Next year’s title was announced: Eowyn Ivey’s To The Bright Edge of the World.
Emma Radosevich has accepted our new Collection Development Librarian position. She will be moving to Whatcom County from Wisconsin and will begin at WCLS on May 6.
ENGAGEMENT Recently America’s favorite super hero librarian Nancy Pearl complimented our Strategic Plan on Twitter – and the buzz generated a lot of interest in what we’re doing, particularly our focus on READing. Shehas 14,000 followers. In three days, our Strategic Plan webpage had been visited 163 times.
ACCESS We have scheduled a Joint Management Team meeting with our colleagues from Bellingham Public Library for 3/20 and one agenda item will be moving towards eliminating overdue fines. More to come!
DILIGENT STEWARDSHIP A search for a reliable well-testing service for the North Fork Library resulted in a connection to Whatcom PUD; who, through a grant, has agreed to conduct water sampling tests for us free of charge. Thanks to Jackie Saul for pursuing this opportunity.
Just in time for National Library Week April 7 – 13, we’ll be promoting the first-ever Library Giving Day on April 10. It’s a way for library fans to show their support for public libraries by making an online donation to the Whatcom County Library Foundation. Donations of all sizes are welcome! Thanks go out to WCLS managers, trustees, and Foundation members who have agreed to donate $7.50 (in honor of WCLS’s 75th anniversary) for every staff member who pledges $7.50 or more on Library Giving Day. Staff will have the opportunity to establish automatic payroll deductions if they choose. To give on Library Giving Day, visit www.wcls.org/give. Thank you!
Christine Perkins, Executive Director
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2019-03-19 Item 3b Deputy Director Report
Deputy Director Report March 2019
ACCESS Hours of Service WCLS has been steadily adding hours of service. New library locations, adding Sunday hours, and developing Library Express services demonstrate a constant push to improve access to library services across Whatcom County.
2014 – 21,491.5 (SW opens 4/14) 2015 – 22,096.5 2016 – 22,269.5 (LY Sundays starting 10/1; NF increase starting 10/1) 2017 – 24,943.0 (NDX starts 3/8) 2018 - 28,562.0 (New PRX; Increase NDX & PRX from 63 hr/wk to 119 hr/wk starting 10/1) 2019 - (Bookmobile + 2 starting June 1, NDX & PRX increase from 63 to 119)
New digital content Lynda.com from LinkedIn is an online learning platform that provides high quality video tutorials for anyone who wants to develop business, software, technology, or creative skills for their personal or professional goals. Provided by the Washington State Library, this is offered as an evaluation period until June. A two-year contract is being considered. This online learning resource with broad recognition is worth experiencing if you have not yet. Access Lynda.com with your library card from our digital content page: https://www.wcls.org/digital-content.
LEADERSHIP Island Library Manager Brooke Pederson is coming home to Whatcom County. A graduate of UW iSchool, Brooke was the Library Manager at the Amanda Park Timberland Library on the Olympic Peninsula before moving to Concrete to serve as Director of the Upper Skagit Library District. Some of Brooke’s 15 years of library experience come from working with WCLS. In 2008-2009, Brooke managed the Washington Rural Heritage Reef Net Fishing digitization project with the Friends of the Island Library. We are happy to bring her back to WCLS and to Lummi Island. Brooke will begin on April 24.
WLA Small and Rural Libraries Task Force Alexa Andrews, North Fork Library Manager, was asked to serve on the Small and Rural Libraries Task Force for the Washington Library Association. Alexa was identified as having the passion and skillset to recommend concrete steps that WLA can take to better meet the needs of small and rural libraries. This will be a focused short-term commitment lasting approximately 3 months.
Michael Cox Deputy Director
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2019-03-19 Item 3c Youth Services Report
Youth Services Report March 2019
ENGAGEMENT This spring we are hosting a number of Calling All Merfolk programs at our Blaine, Deming, Everson, Ferndale, North Fork, Point Roberts, and South Whatcom Libraries, with the Lynden Library on deck for summer. The program is based on a book, Julián is a Mermaid by Jessica Love, which tells the story of a young afro-latinx boy who, upon seeing a group of costumed women riding the subway, tells his abuela that he, too, is a mermaid. One afternoon he raids their home for materials and bedecks himself in mermaid garb, fashioning an elaborate headdress from fern fronds and flowers, making up his face, and donning a long mermaid tail knotted from a billowy curtain. The book gently and meaningfully celebrates the power of imagination and proclaims a child’s right to dream outside of external labels and constraints. Following the reading of the book children craft their own merfolk crowns from a variety of materials we supply (seashells, yarn, glittery papers, gems, etc.) and embark on a parade through the library inspired by the Coney Island Mermaid Parade that Julián and his abuela join at the end of the book. The program has been especially well received. One woman attended the Everson program on her own and introduced herself saying she hoped it would be alright if she just stayed to listen and watch, because her son had been Julián, a black boy who knew he was a mermaid. I’m so proud of our team for putting together a program that is both immediately delightful and at the same time deeply culturally resonant. Special thanks to Youth Services Assistant Tessa Bundy who organized the entire thing, and presents the book with impressive grace and care.
Thom Barthelmess Youth Services Manager
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WCLS Performance Measures
Total416,780
Feb Feb2018 2019 2018 2019
16,159 16,892 34,207 33,268 -2.7%5,370 5,568 11,730 10,401 -11.3%
11,546 11,876 22,886 23,157 1.2%11,473 10,864 22,600 20,694 -8.4%35,221 36,925 72,955 70,802 -3.0%
3,154 2,707 6,463 5,532 -14.4%45,501 47,349 92,205 89,885 -2.5%
6,388 6,403 13,038 12,282 -5.8%41 101 92 188 104.3%
2,169 2,165 4,405 4,278 -2.9%2,364 2,521 5,019 4,923 -1.9%5,385 5,665 11,206 10,827 -3.4%2,344 3,430 4,886 6,803 39.2%
147,115 152,466 301,692 293,040 -2.87%
13,902 14,452 29,490 33,631 14.0%12,928 11,782 27,145 26,820 -1.2%
2,329 4,656 4,925 9,666 96.3%29,159 30,890 61,560 70,117 13.90%
176,274 183,356 363,252 363,157 -0.03%
Feb Feb2018 2019 2018 2019
8,732 7,112 18,628 15,969 -14.3%3,809 3,157 7,897 7,062 -10.6%4,875 4,276 10,059 9,944 -1.1%
17,679 14,833 35,454 32,166 -9.3%1,639 737 3,545 2,187 -38.3%
15,021 13,791 31,971 31,107 -2.7%2,368 2,321 4,923 5,147 4.6%1,688 1,180 3,710 2,498 -32.7%1,702 1,478 3,268 3,202 -2.0%1,752 1,583 4,026 3,790 -5.9%
59,265 50,468 123,481 113,072 -8.43%
Point RobertsSumasSouth Whatcom
Total
DemingEversonFerndaleIslandLyndenNorth Fork
Total Circulation
Visitors (Door Counts) Year to Date % of Change
Blaine
Electronic Circulation Anytime Library/OverdriveFreegalZinio
Total
NWICPoint RobertsSumasSouth Whatcom NDX
Total
DemingEversonFerndaleIslandLyndenNorth Fork
Circulation Year to Date % of Change
Physical CirculationBlaineBookmobile & Outreach
Collection Size Physical Electronic318,521 98,259
2019-03-19 Item 3d Performance Measures 4
WCLS Performance Measures
377 319 830 762 -8.19%
Feb Feb2018 2019 2018 2019
10,613 9,212 21,530 16,130 -25.1%25,971 25,022 53,575 44,067 -17.7%
530 474 1,112 763 -31.4%624 403 1,413 809 -42.7%
12 25 105 58 -44.8%74 62 137 164 19.7%
Feb Feb2018 2019 2018 201934,668 38,484 73,965 83,439 12.8%
6,469 5,163 13,284 11,802 -11.2%
5,614 5,602 11,426 11,774 3.0%
2018 2019 2018 20191,054.25 930.50 2,087.50 1,840.50 -12%
Programs Attendance Programs Attendance Programs Attendance Programs Attendance
Adults 84 870 77 523 163 1,525 151 1,147Teens 45 467 44 327 94 1,127 105 1,163Children 105 3,737 95 2,076 206 6,665 184 5,274
Total 216 2,926 463 9,317 440 7,584
Corrections:
2018 2019 2018 20191,033.25 910.00 1,033.25 910.00 -12%
2019 2018 2019
Volunteers * January Year to Date % ofChange Added Lummi Island
numbersVolunteer Hours
Volunteers February Year to Date % of Change
Volunteer Hours
ProgramsFebruary Febraury Year to Date
2018
Year to Date % of Change
WCLS.org Visits
Internet Sessions
Wifi Clients / Sessions
Lent to other libraries
Virtual ReferenceAsk-WA Answered (Staff)Ask-WA Asked (Patron)
Electronic Resources
Year to Date % of Change
Interlibrary LoanBorrowed from BPLLent to BPLBorrowed from other libraries
New Borrowers Registered
Patron Service
2019-03-19 Item 3d Performance Measures 5
2019-03-19 Item 3e Community Relations Report
Community Relations Report March 2019
Major Press This Month (articles on press table)
75th Anniversary
• Ad in the Whatcom County Historical Society Newsletter for History Harvest. March 2019
Whatcom READS
• ‘The Big Burn’ author Egan at MBHS March 8. Lynden Tribune. February 27, 2019• ‘Big Burn’ author Egan talks at MBHS. Lynden Tribune. March 13, 2019.
Book reviews
• Taking a Seat: of Football and Racism. Cascadia Weekly. February 28, 2019.Christine Perkins reviews former Seahawk Michael Bennett’s book Things That Make WhitePeople Uncomfortable.
• A love letter to home. Cascadia Weekly. March 12, 2019.Lisa Gresham’s review of Pam Houston’s book Deep Creek: Finding Hope in the High Country, amemoir about her life on a 120-acre ranch in Creede, Colorado.
Other
• This unusual South Whatcom Library visitordevours his share of pulp fiction. BellinghamHerald. February 25, 2019.
• Bellingham man to recount his life’sadventures at Blaine library. The NorthernLight. February 28, 2019.
• Mexican-American immigration talk comingto Lynden Library. Lynden Tribune. March 14,2019.
COMMUNITY RELATIONS UPDATES • Online Experience Coordinator Neil McKay transitioned our website to a new WordPress
template and is in the process of reviewing each page and making tweaks. We think the new design is cleaner and easier to read.
• We hope to have our new Community Relations Manager in place by mid-April.• This year we co-sponsored Cascadia Weekly’s Fiction 101 contest and received a display ad in
return.
Christine Perkins, Executive Director, acting Community Relations Manager
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2019-03-19 Item 4 Consent Agenda 1 Cover Sheet
Meeting Date: 3/19/2019 Committee or Department: Administration Department Subject: Consent Agenda – Board Meeting Minutes, Monthly
Expenditures, Policy Update Prepared By: Jackie Saul Impact upon Budget? ☒Yes ☐No Supporting Documents: ☒Yes ☐No
Recommendation or Request: Approval of consent agenda items
Suggested Motion for Consideration: Move approval of consent agenda items as presented
Summary:
Meeting Minutes: February 19, 2019 Board of Trustees Regular Meeting
Expenditures:
General Fund: • February 1 - 15, 2019 Payroll: Nos. 1018099338 - 1018099348, (Voucher Nos. 539113 - 539262)
Totaling $177,308.44 and February 16-28, 2019 Payroll: Nos. 1018211014 - 1018211025, (Voucher Nos. 539267 - 539419) Totaling $182,598.57
• ACH transactions for employee benefits and monthly sales/use tax filings totaling $160,632.15;$35,368.90 of this is for employee funded contributions to health insurance premiums, health savings accounts, PERS, and deferred compensation plans (made via payroll deduction)
• Claims 2019-03G: Warrant Nos. 1076932-1076942 Totaling $8,592.33• Claims 2019-04G: Warrant Nos. 1077320-1077343 Totaling $36,770.64• Claims 2019-05G: Warrant Nos. 1078207-1078246 Totaling $103,002.19
Capital Fund: • Claims 2019-01C: Warrant Nos. 1077344-1077346 Totaling $8,474.06• Claims 2019-02C: Warrant No. 1078247 Totaling $6,570.00
Policy Update: Approval of Claims and Payroll Policy is renumbered to 20.08 for consistency with our policy numbering system. It is updated to change any reference to Administrative Services Manager to Director of Finance and Administration.
Alternatives: N/A
Fiscal Impact: Expenditures for approval paid from available 2019 budgeted funds.
Comments: The Finance Committee has reviewed the General and Capital Fund claims listed above along with three new general journal entries.
Board Meeting Agenda Item Cover Sheet
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2019-03-19 Item 4 Consent Agenda Attachment
Formatted: Font: 9 pt, Font color: Background 1
APPROVAL OF CLAIMS AND PAYROLL POLICY REVISED: March 19, 2018, February 15, 2011, June 19, 2007 ADOPTED: April 15, 1988 POLICY NUMBER: 20.08 RELATED POLICIES: Purchasing and Contracting Policy; Fiscal Management Policy STATUTORY REFERENCE: RCW 42.24.180
SCOPE: This policy applies to the approval of all claims and payroll disbursements made on behalf of the District.
Purpose
The Whatcom County Library System (WCLS) recognizes the need to approve claims and payroll in an efficient manner in order to expedite the payment of its financial obligations. This policy meets the conditions as set forth by Revised Code of Washington (RCW) 42.24.180 and the State’s Budgeting, Accounting and Reporting System (BARS) for Library Districts.
Designations and Responsibilities
1) The Director of Finance and Administration is designated as WCLS’ Finance Officer.2) The Finance Officer shall pre-audit and certify all claims and payroll, as well as all payroll forms that authorize a financial claim against WCLS. 3) The Finance Officer shall also be responsible for the oversight of WCLS’ participation inWhatcom County’s Investment Pool program. 4) In the Director of Finance and Administration’s absence, the Executive Director or DeputyDirector shall act as the Finance Officer. 5) The Whatcom County Executive or the WCLS Executive Director is designated as the officersauthorized to sign WCLS warrants. An electronic signature on each warrant shall be recognized as being a valid approval of the issuance of the warrant.
Certification of Payroll and Disbursement of Warrants
1) The payroll service provider or the WCLS Finance Officer may disburse warrants prior toapproval by the Board of Trustees provided that the payroll is pre-audited and certified by the Finance Officer and is authorized by the current fiscal year’s budget approved by the Board of Trustees and/or any supplement of said budget approved by the Board of Trustees. 2) All timesheets supporting the payroll will be approved by the direct supervisor. In theabsence of the direct supervisor, the Department Head or Director of Finance and
Deleted: 02
Deleted: Administrative Services Manager
Deleted: Administrative Services Manager’s
Deleted: Administrative Services Manager
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2019-03-19 Item 4 Consent Agenda Attachment
Formatted: Font: 9 pt, Font color: Background 1
Administration will approve employee timesheets. The Director of Finance and Administration will approve the Executive Director’s timesheet.
Certification of Claims and Disbursement of Warrants
1) The County Treasurer or the WCLS Finance Officer may disburse warrants prior to approvalby the Board of Trustees provided that the claims against WCLS are pre-audited and certified by the Finance Officer and are authorized by the current fiscal year’s budget approved by the Board of Trustees and/or any supplement of said budget approved by the Board of Trustees. 2) The certification may be made on each individual claim voucher, or a blanket vouchercertification indicating the particular vouchers certified may be used, but the use of such a voucher in no way relieves the Finance Officer of his/her responsibility and liability for each individual voucher certified. 3) The Finance Officer must sign the following statement on the claim vouchers or blanket voucher indicating that the claims have been certified:
"I, the undersigned, do hereby certify under penalty of perjury that the materials have been furnished, the services rendered or the labor performed as described herein and that the claim is a just, due and unpaid obligation against Whatcom County Rural Library District, and that I am authorized to authenticate and certify to said claim."
Board of Trustees Approval of Claims and Payroll
1) The Library Board shall review and consider for approval all claims and payroll at the next regularly scheduled Board meeting. 2) The Finance Officer shall provide a claims report to the Finance Committee Board membersprior to the next regularly scheduled Board meeting. 3) If the Library Board disapproves some claims, the Finance Officer and the officer designatedto sign the warrants must recognize these claims as receivables of WCLS and pursue collection diligently until the amounts are either collected or the Board is satisfied and approves the claims.
Directors and Officers Bonding Insurance
1) The Finance Officer must have an official bond in the minimum amount of fifty thousanddollars ($50,000).
Adopted by the Whatcom County Library System Board of Trustees
Deleted: Administrative Services Manager
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2019-03-19 Item 4a 02-19 UNAPPROVED MINUTES
UNAPPROVED MINUTES
Library Board of Trustees Regular Meeting February 19, 2018
Location – Ferndale Public Library 2125 Main Street Ferndale, WA
In Attendance
Trustees: Marvin Waschke, Chair; June Hahn, Vice Chair; Lori Jump, Board Secretary, Erika Nuerenberg via conference call. Absent: Brad Cornwell
Staff: Christine Perkins, Executive Director; Michael Cox, Deputy Director; Jackie Saul, Director of Finance and Administration; Thom Barthelmess, Youth Services Manager; Geoff Fitzpatrick, IT Services Manager; Darcy Riggins-Schmidt
Call to Order
Marvin determined quorum and called the meeting to order at 9:00 a.m.
Open Public Comment
No public comment.
Staff Service Anniversary: Patty Zanin, 30 Years – Sarah Koehler, Branch Manager
Sarah spoke about Patty’s service with WCLS, which began in 1989 when she worked at the first Ferndale branch location. Since that time she has helped move the library three times and served countless patrons. Through it all, her work ethic and integrity have never wavered. Her leadership and customer service skills were apparent in all of her roles, and have contributed to her success in the Assistant Manager position. Christine echoed her appreciation for Patty’s contributions to WCLS over the years.
Staff & Committee Reports: Executive Director
Christine shared that we’ve had over 50 applicants for the Community Relations Manager position. The Island Branch Manager and Collection Development Librarian interviews were postponed due to the snow closures. The snow buildup over recent weeks has presented various challenges system-wide.
The City of Blaine has weighed in on the possibility of a new Blaine Library building. They have indicated that they are interested in having WCLS take over ownership of the building, once it’s completed. They would provide the land. If WCLS ever ceased operating it as a library, ownership would transfer to the City.
Conversation followed about the possible scenarios and arrangements. Christine emphasized that we are in the discussion phase at this point and pointed out that if we continue to add facilities, administrative and
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2019-03-19 Item 4a 02-19 UNAPPROVED MINUTES
operational workloads also increase. The topic will be covered in future meetings as more information is gathered.
Staff & Committee Reports: Deputy Director
In addition to his written report, Michael shared that the Washington Anytime Library, which includes WCLS, joined the ‘Million Checkout Club’ for the first time in 2018. This represents a 23% increase in circulation for the Washington Anytime Library consortia. WCLS circulated nearly 199,000 items, an increase of 27.5% over 2017.
Michael noted that Sarah Koehler recently completed her term as Ferndale Chamber of Commerce President. In addition to other service activities, Sarah’s participation has brought immediate and long-term value to library services in Ferndale.
He also discussed some of the Polaris changes which impact how patrons place holds and access to the low resolution catalog.
Staff & Committee Reports: Youth Services Manager
Thom shared his written report and highlighted that during the recent snow event, when all WCLS libraries were closed, Teen Services Coordinator Tamar Clarke backpacked on skis to Whatcom County District Court to run the scheduled Juvenile Detention Book Club. She had a particularly engaging conversation with one of the teens and shared it with Thom, who added that he feels that this is truly the important work that makes a difference to individuals as well as the community.
Thom added that we have signed a ConnectED Memorandum of Understanding with the Lynden School District. Lynden is currently managing its communication with parents and families, working through the opt-out process, with hopes that they will be ready to transfer data for an April 1, 2019 launch. We’re already getting calls from the schools. Thom and Mark Barrett, WCLS Facilities Maintenance Coordinator, are working on site locations for three book returns.
Thom added that this new approach to bring library access to the schools is both exciting and efficient. Results can be seen in the statistics, as a spike in circulation follows each school visit.
Staff & Committee Reports: Services Committee and Performance Measures
In addition to his written report Michael shared that we are seeing an expected dip in circulation due to the Polaris migration and the time that our services were limited.
Door counts were also down in January. Discussion continued around the topic, including the fact that we had extended due dates and holds were not available for pick-up which would result in less traffic at the branches.
Staff & Committee Reports: Community Relations Coordinator & Committee
Christine shared her written report. She reminded the group that the Community Relations Committee will meet this Friday, February 22 from 10 – 11:30 a.m. at Administrative Services. Red Rokk will be covering their proposal for 2019.
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2019-03-19 Item 4a 02-19 UNAPPROVED MINUTES
Staff & Committee Reports: Personnel Committee
There was no committee report shared at the meeting.
Staff & Committee Reports: Whatcom County Library Foundation
Christine said that the joint meeting between Whatcom County Library System and the Whatcom County Library Foundation Boards will be held on Thursday, March 14 from 5:00 – 6:30 p.m. at WCLS Administrative Services.
Consent Agenda
Meeting Minutes: January 15, 2019 Board of Trustees Regular Meeting
Expenditures:
General Fund: • January 1 - 15, 2019 Payroll: Nos. 1017783010- 1017783021, (Voucher Nos. 538813 - 538957) Totaling
$186,107.11 and January 16-31, 201 Payroll: Nos. 1017935837 - 1017935849, (Voucher Nos. 538962 -539108) Totaling $196,604.36
• ACH transactions for employee benefits and monthly sales/use tax filings totaling $198,887.15;$35,380.54 of this is for employee funded contributions to health insurance premiums, health savingsaccounts, PERS, and deferred compensation plans (made via payroll deduction)
• Claims 2018-36G: Warrant Nos. 107004-1075038 Totaling $21,882.07• Claims 2018-37G: Warrant Nos. 1075659-1075693Totaling $69,080.01• Claims 2019-01G: Warrant Nos. 1075641-1075658 Totaling $92,890.45• Claims 2019-02G: Warrant Nos. 1076516-1076522 Totaling $14,023.59
Capital Fund: • Claims 2018-29C: Warrant No. 1075039 Totaling $299.46• Claims 2018-30C: Warrant Nos. 1075694-1075695 Totaling $3,760.99
Authorization to Void Warrants:
• Resolution 02/19/19-01 to void warrant 1074054• Resolution 02/19/19-02 to void warrant 1075691• Resolution 02/19/19-03 to void warrant 1075693
June moved to accept the Consent Agenda as presented. Seconded; approved. It passed with unanimous board approval.
Financial Report and Resolutions: Finance Committee Report
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2019-03-19 Item 4a 02-19 UNAPPROVED MINUTES
• Jackie reviewed the Finance Committee reports. She noted that overall 2018 operating revenues camein 2.6% above budget, and expenditures came in 6% under budget. She said that some of those fundswill be moved forward to cover projects that will be completed in 2019.
• 2018 Capital Fund revenue came in slightly higher than budgeted, due to higher than anticipatedinvestment interest. Capital expenditures came in under budget, most of this will be transferred to the2019 budget.
• Jackie explained the figures stated in Resolution 02/19/19-03 Amending the 2019 General and CapitalFund Budgets.
The resolution adjusts the General and Capital Fund budgets to reflect 2019 Beginning Fund Balances. It updates General Fund Operating Revenue to reflect the final 2019 levy amount, and anticipated COBRA reimbursements and contributions from the Whatcom County Library Foundation. The budget amendment increases General and Capital Fund Expenditures to include additional anticipated expenses and projects being carried forward from 2018.
Marvin moved for approval of Resolution 02/19/19-03 amending the 2019 General and Capital Fund budgets. Seconded, unanimously approved by the board.
Policy Update – 3.01 Collection Policy
Christine explained that our Collection Policy references several documents created and updated by the American Library Association and the Washington Library Association. Our policy currently refers to versions of these documents that are now out of date. We propose eliminating the date references and instead linking to the current online version of each document so that we do not need to change the Collection Policy every time an update to those documents is approved at the state or national level.
Discussion followed; Christine summarized that the Board would prefer to continue with the current method, referencing the dates and noting the changes as they occur. She will type in the most recent change to the Collection Policy document and bring the updated version to the March board meeting.
Annual General Meeting: Officers and Committee Assignments
The 2019 Trustee roles and committee assignments were determined as follows:
Officers:
Chairman - Marvin
Vice Chair – June
Secretary – Lori
Committee Assignments:
Foundation Liaison – Marvin
Personnel Committee – Brad and Lori
Finance Committee - June and Marvin
Services Committee – Lori and Marvin
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2019-03-19 Item 4a 02-19 UNAPPROVED MINUTES
Community Relations Committee - June and Lori. Christine added that these meetings will happen on a quarterly basis in 2019.
June moved to accept the slate of officers and committees. Seconded, passed unanimously.
Break
Marvin adjourned for a break from 10:17-10:27 a.m.
Project Evaluations
Arbuthnot Lecture - Thom spoked about the Arbuthnot Lecture that took place last April at Western Washington University (WWU). On average previous lecture attendance has been about 250; at WWU there were between 400-500 attendees and all reports were that it was a tremendous success. Many local young people were included in a number of events, including a luncheon hosted by the Whatcom County Library Foundation.
Book Returns at Schools – Thom discussed the success of school book returns at Meridian, Lummi Nation School and Horizon/Eagle Ridge in Ferndale. He said plans are in the works for a site in Custer and two book drops to serve the Lynden School District.
Point Roberts Library – Jackie gave summary of the new Point Roberts Library building project, which was officially opened for business on July 13, 2018 and by most reports both the move and opening went very smoothly. Circulation was up at the end of the year and staff have reported receiving glowing comments from patrons, who seem to truly enjoy and appreciate the new space.
Mobile Services Plan – Michael provided an overview of the mobile services plan, noting that during the mobile services review in 2017, it was determined that we need a new Bookmobile. The budget was set at $300,000, and in 2018 TriVan was secured to develop the new vehicle. The plan has been modified, and now the design is very similar to the layout of the existing bookmobile. The new estimated date for completion is June 1, 2019. We are planning a schedule update to increase service time at the Glenhaven location and provide availability on Saturday for outreach efforts at various community events. A plan is also in place to decommission or sell the existing Bookmobile.
Michael reminded the group that a review of Jail Services was also part of the Mobile Services Plan. In addition to the 8 hour a week position that currently exists, we are pursuing using volunteers to offer additional coverage. Current leadership at Whatcom County Jail sees library services as invaluable. This year the Jail increased the amount it reimburses us for Jail Service so this effort is budget neutral.
Board Education: 2020 U.S. Census
Christine discussed the 2020 Census and how it pertains to libraries. She reminded the group that every ten years, the federal government conducts a census of all people residing within the United States, as directed by the U.S. Constitution. This information is used to aid in allocation of federal spending and to determine voting representation in Congress. It is also used by businesses, governmental agencies, and nonprofits to help
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2019-03-19 Item 4a 02-19 UNAPPROVED MINUTES
understand their communities better. The goal of the 2020 Census is “to count everyone once, only once and in the right place.”
This year will be the first time in more than 50 years that a citizenship question is proposed to be on the Census, which has been a very controversial topic. The group discussed how to ensure that we help to provide an accurate count but do not put any of our community members in harm’s way by doing so.
In 2020 it will be the first time that residents will be encouraged to respond to the Census in its entirety online. For households without computers or Internet access, public libraries will be a place where residents can go to answer census questions.
Discussion continued on the topic of how we might proceed if the citizenship question remains on the census. We will be following the court case on the issue, to see how it is decided. It was suggested that perhaps we should refer questions to the Whatcom Community Foundation, who is pulling together a coalition of community organizations and leaders to monitor the issue.
Announcements and Adjourn
• Community Relations Community Meeting Friday, February 22 from 10 – 11:30 a.m. at AdministrativeServices
• Lummi Island Branch Manager Karly Tucker’s Retirement Celebration, Sunday, February 24 from 5:00 –7:00 p.m. at the Ferndale Library
• WCLS / WCLF Joint Board Special Meeting Thursday, March 14 from 5:00 – 6:30 p.m. at AdministrativeServices
Marvin adjourned the meeting at 11:33 a.m.
Next Meeting
The next meeting will be at WCLS Administrative Services, March 19, 2019 at 9:00am.
Address: 5205 Northwest Drive, Bellingham WA
3/19/19 Lori Jump, Trustee Secretary Date Darcy Riggins-Schmidt, WCLS
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2019-03-19 Item 5a Finance Committee Report
Finance Committee Report March, 2019
2019 Budget Revenues - Year-To-DateFebruary 2019 (17% of FY)
Account No. Description2019 Budgeted
Revenues*2019 Actual
Revenues YTD
% of 2019 Actual
Revenues YTD
% of 2019 Budgeted Revenues
Received YTDBudget
Variance
310 TAXES311.10 General Property Taxes 8,687,097$ 93,549$ 18.28% 1.08% (8,593,549)$ 311.30 Sale of Tax Title Property - - 0.00% 0.00% -
TOTAL TAXES 8,687,097$ 93,549$ 18.28% 1.08% (8,593,549)$
330 INTERGOVERNMENTAL REVENUEState Library Grants 4,842$ -$ 0.00% 0.00% (4,842)$ DNR Other Trust Revenue 500 323 0.06% 64.57% (177) DNR Timber Trust Revenue - - 0.00% 0.00% - Local Grants, Entitlements & Other 160,656 15,883 3.10% 9.89% (144,773) TOTAL INTERGOVERNMENTAL REVENUE 165,998$ 16,206$ 3.17% 9.76% (149,792)$
340 CHARGES FOR GOODS & SERVICES341.60 Printing & Duplication Services 30,000$ 4,132$ 0.81% 13.77% (25,868)$ 347.20 Library Use Fees 9,800.00 8,000 1.56% 81.63% (1,800)
TOTAL CHARGES FOR SERVICES 39,800$ 12,132$ 2.37% 30.48% (27,668)$
350 FINES & FORFEITS359.70 Library Fines 50,000$ 12,625$ 2.47% 25.25% (37,375)$
TOTAL FINES & FORFEITS 50,000$ 12,625$ 2.47% 25.25% (37,375)$
360 MISCELLANEOUS REVENUESInvestment Interest 154,100$ 30,948$ 6.05% 20.08% (123,152)$
361.19 Other Interest Earnings - - 0.00% 0.00% - 362.00 Space & Facility Rental 6,075 - 0.00% 0.00% (6,075) 367.00 Contributions & Donations - 3,647 0.71% 0.00% 3,647 369.10 Sale of Discards - 30 0.01% 0.00% 30 369.81 Overages/Underages - (64) -0.01% 0.00% (64) 369.9101 Other Misc. Revenue 18,000 3,206 0.63% 17.81% (14,794) 369.9102 Reimburse Lost/Damaged Books 20,000 2,199 0.43% 11.00% (17,801) 369.9103 NSF Checks - - 0.00% 0.00% - 369.9112 COBRA Reimbursement 337 337 0.07% 100.00% -
TOTAL MISC. REVENUES 199,122$ 40,302$ 7.88% 20.24% (158,820)$
TOTAL OPERATING REVENUE 9,142,017$ 174,814$ 34.16% 1.91% (8,967,204)$
390 OTHER FINANCING SOURCES397.20 Transfers-in from Prior Year 336,933 336,933 66% 100% -
TOTAL OTHER FINANCING SOURCES 336,933$ 336,933$ 65.84% 100.00% -$
TOTAL REVENUE 9,478,950$ 511,746$ 100.00% 5.40% (8,967,204)$
*As amended 2/19/19
335.0232335.0233337.10
361.11
333.4531
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2019-03-19 Item 5a Finance Committee Report
2018 2019 % ChangeTaxes 57,141$ 93,549$ 63.72%Intergovernmental 36,212 16,206 -55.25%Charges for Services 13,852 12,132 -12.41%Fines 10,354 12,625 21.93%Miscellaneous 29,344 40,302 37.34%Total Operating Revenue 146,903 174,814 19.00%Other Financing Sources 265,000 336,933 27.14%Total Revenue 411,903$ 511,746$ 24.24%
Actual General Fund Revenue to Date Compared to Prior Year
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2019-03-19 Item 5a Finance Committee Report
2019 Budget Expenditures - Year-To-DateFebruary 2019 (17% of FY)
Account No. Description2019 Budgeted Expenditures*
2019 Actual Expenditures
YTD
% of 2019 Actual
Expenditures YTD
% of 2019 Budgeted Revenues
Received YTDBudget
Variance
SALARIES, WAGES, & BENEFITS572.10 Salaries and Wages 4,833,822$ 739,989$ 55.54% 15.31% (4,093,833)$ 572.20 Benefits 1,956,966 317,633 23.84% 16.23% (1,639,333)
TOTAL SALARIES, WAGES, & BENEFITS 6,790,788$ 1,057,622$ 79.38% 15.57% (5,733,166)$
572.30 SUPPLIES & MINOR EQUIPMENT572.3031 Office & Operating Supplies 123,990$ 9,607$ 0.72% 7.75% (114,383)$ 572.3032 Fuel 15,745 1,079 0.08% 6.85% (14,666) 572.3034 Collection Materials 1,200,000 42,762 3.21% 3.56% (1,157,238) 572.3035 Minor Equipment 211,210 58,850 4.42% 27.86% (152,360)
TOTAL SUPPLIES & MINOR EQUIPMENT 1,550,945$ 112,298$ 8.43% 7.24% (1,438,647)$
572.40 OTHER SERVICES & CHARGES572.4041 Professional Services 471,349$ 73,982$ 5.55% 15.70% (397,367)$ 572.4042 Communication 122,473 11,880 0.89% 9.70% (110,593) 572.4043 Travel 43,050 1,298 0.10% 3.01% (41,752) 572.4044 Taxes & Operating Assessments 2,600 362 0.03% 13.93% (2,238) 572.4045 Operating Rentals & Leases 24,849 2,590 0.19% 10.42% (22,260) 572.4046 Insurance 50,937 50,862 3.82% 99.85% (75) 572.4047 Utilities 125,233 13,274 1.00% 10.60% (111,959) 572.4048 Repair & Maintenance 80,750 2,977 0.22% 3.69% (77,773) 572.4049 Miscellaneous 78,980 4,705 0.35% 5.96% (74,275)
TOTAL OTHER SERVICES & CHARGES 1,000,222$ 161,929$ 12.15% 16.19% (838,292)$
572.50 INTERGOVERNMENTAL SERVICES572.5051 Intergovernmental Services 3,562$ 543$ 0.04% 15.24% (3,019)$
TOTAL INTERGOVERNMENTAL SERVICES 3,562$ 543$ 0.04% 15.24% (3,019)$
TOTAL LIBRARY OPERATING EXPENDITURES 9,345,516$ 1,332,392$ 100.00% 14.26% (8,013,124)$
596-599 OTHER FINANCING USES597.10 Transfers-Out to Capital 285,001 - 0.00% 0.00% (285,001)
TOTAL OTHER FINANCING USES 285,001$ -$ 0.00% 0.00% (285,001)$
TOTAL LIBRARY EXPENDITURES 9,630,517$ 1,332,392$ 100.00% 13.84% (8,298,125)$
NET INCOME (LOSS) (151,567)$ (820,646)$ -61.59% 541.44% (669,079)$
FUND BALANCE SUMMARYBeginning Fund Balance 9,706,974$ 9,706,974$ Transfer Fund Balance to Operating Budget - - 0.00% - Additional One-time Capital Transfer - - 0.00% - Net Income (151,567) (820,646) 541.44% (669,079) Ending Fund Balance 9,555,407 8,886,328 93.00% (669,079)
508.01 Ending Fund Balance-Assigned 8,941,118 8,941,118 100.00% - 508.02 Ending Fund Balance-Unassigned 614,290 (54,789) -8.92% (669,079)
TOTAL ENDING FUND BALANCE 9,555,407$ 8,886,328$ 93.00% (669,079)$
*As amended 2/19/19
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2019-03-19 Item 5a Finance Committee Report
2018 2019 % ChangeWages & Benefits 999,676$ 1,057,622$ 5.80%Supplies & Minor Equipment 127,078 112,298 -11.63%Other Services & Charges 199,751 161,929 -18.93%Intergovernmental Services - 543 0.00%Total Operating Expenditures 1,326,505 1,332,392 0.44%Other Financing Uses - - 0.00%Total Expenditures 1,326,505$ 1,332,392 0.44%
Net Income (914,602)$ (820,646)$ 10.27%
Actual General Fund Expenditures to Date Compared to Prior Year
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2019-03-19 Item 5a Finance Committee Report
Fund Balance Summary 2018
Actual 2019
Budgeted*2019
Actual to DateBeginning Fund Balance 9,564,508$ 9,706,974$ 9,706,974$ Operating Revenue 9,118,427 9,142,017 174,814 Other Financing Sources 429,706 336,933 336,933 Operating Expenditures (8,441,072) (9,345,516) (1,332,392) Other Funding Uses (505,231) (285,001) - Transfer Fund Balance to Operating Budget (159,271) - - Additional One-time Capital Transfer (300,093) - - Ending Fund Balance 9,706,974$ 9,555,407$ 8,886,328$
Fund Balance Designation Detail 2018
Actual 2019
Budgeted*2019
Actual to DateAssigned Ending Fund Balance - Cash Flow 2,980,102$ 3,115,172$ 3,115,172$ Assigned Ending Fund Balance - Emergency 745,026 778,793 778,793 Committed Ending Fund Balance - Capital Transfer 168,298 285,001 285,001 Committed Ending Fund Balance - Unemployment Comp Reserve 11,420 12,152 12,152 Committed Ending Fund Balance - Birch Bay Operating Fund Reserve 600,000 600,000 600,000 Committed Ending Fund Balance - Facility Ownership & Library Svcs Fund Reserve 3,250,000 3,250,000 3,250,000 Committed Ending Fund Balance - Facility Maintenance Fund 650,000 650,000 650,000 Committed Ending Fund Balance - Operating Cost Stabilization Fund 250,000 250,000 250,000 Total Committed and Assigned Ending Fund Balance 8,654,846 8,941,118 8,941,118 Beginning Fund Balance less Reserved/Assigned 909,662 765,856 765,856 Transfer Fund Balance to Operating Budget (159,271) - - Additional One-time Capital Transfer (300,093) - - Net Income 601,830 (151,567) (820,646) Ending Available Funds 1,052,127 614,290 (54,789) Ending Reserved/Assigned 8,654,846 8,941,118 8,941,118 Total Ending Fund Balance 9,706,974$ 9,555,407$ 8,886,328$
*As amended 2/19/19
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2019-03-19 Item 5a Finance Committee Report
February 2019 Summary
• February represents 17% or two months of the total 2019 Budget.• We have received 1.08% of our total tax levy through the end of February, which is normal as
the majority of property taxes are paid in April and October of each year.• Intergovernmental Revenues (DNR, Local Grants and Entitlements) fluctuate throughout the
year, with 9.76% of the budgeted target received to date. These funds are earmarked for nextyear’s Capital Budget.
• We have received 30.48% of budgeted funds in the Charges for Goods and Services category,however, this includes an annual payment from the Whatcom County Jail for contracted servicesperformed in the prior year.
• Revenue from Fines & Forfeits is above target at 25.25%.• Miscellaneous revenues are trending above target at 20.24%. This category includes investment
interest, reimbursement for lost or damaged items, and reimbursement from Bellingham PublicLibrary for shared costs for borrower notices.
• Total Operating revenue is at 1.91% of budget, which is 24% increase over this period in 2018.This is due to fluctuations in property tax payment timing. Overall revenue is at 5.4% of budget,and includes a transfer of funds from 2018 excess revenue.
• Personnel expenditures are trending slightly below target at 15.57%.• Supplies and Equipment expenditures are below target at 7.24%, which is typical as purchasing
slows down after the end of the year rush.• The Other Services and Charges category is on target at 16.19%.• Intergovermental Services are at 15.24%. This category includes a final payment toward the
Point Roberts new library project and payment to local fire districts for fire protection servicesat WCLS owned facilities.
• Total operating expenditures are at 14.26% of budget.• Net income as of the end of February is -$820,646. Our cash flow is typically in a trough this time
of year and we set aside a cash flow reserve accordingly. Our fund balance at the end ofFebruary is $8,886,328, however, we have committed funds for various reserves (including cashflow) totaling $8,941,118. This means that we have dipped into our cash flow reserve by$54,790. This number will increase in March but the fund will then be replenished when taxrevenue increases in April and May.
Other Notes
• State auditors will be on-site April 15-26 to conduct our 2017-2018 audit.• I have completed annual inventory of capital and small & attractive assets. Thanks to IT staff for
their assistance.
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2019-03-19 Item 5a Finance Committee Report
• Last fall I contacted the State Department of Health’s Environmental Public Health Division torequest assistance procuring a new vendor for water system testing at North Fork. North Fork isthe only WCLS branch that uses a well and we are required to conduct monthly and annual testsfor certain bacteria. We had been having ongoing issues with the existing vendor contracted forthis testing. I was put in touch with Water System Services in Lynden. The WSS representativeconducted a thorough assessment of our system, performed equipment maintenance, correctedincorrect procedures that were passed down over the years, and provided invaluableinformation to Branch Manager Alexa Andrews and me. This service was provided at no costthanks to a Water System Technical Support program through the Whatcom PUD. I passed alongour appreciation to the PUD and am happy to make the connection with another WhatcomCounty governmental agency. WSS will serve as our new vendor and I have great confidence intheir ability to keep our system safe and up to date.
• Summary of recent storm and snow clean-up costs:o Birch Bay (wind storm clean up): $1028.04o Central Services (snow/ice removal): $1733.92o North Fork (snow/ice removal): $1019.90
22
2019-03-19 Item 5bi Resolution 031919-04 Cover Sheet
Meeting Date: 3/19/2019 Committee or Department: Finance Subject: Resolution 03/19/19-04 Authorizing the Reissuance of a
Paycheck Prepared By: Jackie Saul Impact upon Budget? ☐Yes ☒No Supporting Documents: ☒Yes ☐No
Recommendation or Request: Approve Resolution 03/19/19-04 authorizing the reissuance of a paycheck
Suggested Motion for Consideration: Move approval of Resolution 03/19/19-04 authorizing the reissuance of a paycheck
Summary:
Our payroll service provider Paylocity recently informed us that a payroll check has not been deposited and is therefore voided per their policy to void un-cleared checks after six months. Paylocity has credited the net amount of the paycheck to us, and we will reissue this amount to the employee using the County warrant process.
Alternatives: None
Fiscal Impact: None
Comments: None
Board Meeting Agenda Item Cover Sheet
23
This page is submitted in place of confidential information
RESOLUTION NO. 03/19/19-04
A RESOLUTION OF THE BOARD OF TRUSTEES OF THE
WHATCOM COUNTY RURAL LIBRARY DISTRICT AUTHORIZING
THE CANCELATION AND REISSUANCE OF A PAYCHECK
24
2019-03-19 Item 5bii Resolution 031919-05 Cover Sheet
Meeting Date: 3/19/2019 Committee or Department: Finance Subject: Resolution 03/19/19-05 Authorizing an Increase to the
Petty Cash Revolving Fund Balance Prepared By: Jackie Saul Impact upon Budget? ☐Yes ☒No Supporting Documents: ☒Yes ☐No
Recommendation or Request: Approve Resolution 03/19/19-05 authorizing an increase to the Petty Cash Revolving Fund Balance
Suggested Motion for Consideration: Move approval of Resolution 03/19/19-05 authorizing an increase to the Petty Cash Revolving Fund Balance
Summary: During a recent internal audit Heritage Bank discovered the checking account that serves as our Petty Cash Revolving Fund was misclassified as a small business account rather than as a public entity account. They reclassified the account accordingly, as we do not meet the qualifications for their small business accounts. The new account has a $2500 minimum balance requirement. Our Revolving Fund is currently approved for a maximum balance of $1700.
Alternatives: Incur additional banking fees when balance is below the minimum, or move funds to another bank.
Fiscal Impact: None
Comments: None
Board Meeting Agenda Item Cover Sheet
25
2019-03-19 Item 5bii Resolution 031919-05
RESOLUTION NO. 03/19/19-05
A RESOLUTION OF THE BOARD OF TRUSTEES OF THE WHATCOM COUNTY LIBRARY SYSTEM AUTHORIZING AN
INCREASE TO THE PETTY CASH REVOLVING FUND BALANCE
WHEREAS, the Petty Cash Revolving Fund was established via Resolution 3/18/88-5 for the purpose of issuing refunds to library patrons for credits related to lost items returned after being paid for; and,
WHEREAS, Resolution 04/21/15-06 increased the Petty Cash Revolving Fund Balance to $1,700.00; and,
WHEREAS, Heritage Bank, where the Revolving Fund account is maintained, has implemented a minimum balance requirement of $2,500.00 in order to avoid additional fees;
NOW, THEREFORE, BE IT RESOLVED that the total Petty Cash Revolving Fund be increased to $2,600.00, with the $900.00 increase being added to the amount in checking available for patron refunds.
Approved by the Whatcom County Library System Board of Trustees this 19th day of March 2019.
_____________________________ Chairperson
26
2019-03-19 Item 6a Collection Policy - Cover Sheet
Meeting Date: 3/19/2019 Committee or Department: Administrative Services / Collection Services Subject: Collection Policy 3.01 Update Prepared By: Christine Perkins Impact upon Budget? ☐Yes ☒No Supporting Documents: ☒Yes ☐No
Recommendation or Request: Approve updates to 3.01 Collection Policy as presented.
Suggested Motion for Consideration: Move approval of updates to 3.01 Collection Policy as presented.
Summary:
We discussed an update to the Collection Policy at the February Board meeting and agreed to include references to all the previous versions of the documents listed in the policy. This version includes the updated references.
The Library Bill of Rights was amended January 29, 2019 with the addition of Article VII to expand the right of privacy and confidentiality to students in K-12 public schools. The new Library Bill of Rights is attached for your reference.
Alternatives:
Fiscal Impact: N/A
Comments: Library Bill of Rights: Adopted June 19, 1939 by the ALA Council; amended October 14, 1944; June 18, 1948; February 2, 1961; June 27, 1967; January 23, 1980; inclusion of “age” reaffirmed January 23, 1996; amended January 29, 2019. Freedom to Read Statement: Adopted June 25, 1953, by the ALA Council and the AAP Freedom to Read Committee; amended January 28, 1972; January 16, 1991; July 12, 2000; June 30, 2004. Free Access to Libraries for Minors: Adopted June 30, 1972, by the ALA Council; amended July 1, 1981; July 3, 1991, June 30, 2004. WLA Intellectual Freedom Statement: Ratified April 6, 2001.
Board Meeting Agenda Item Cover Sheet
27
2019-03-19 Item 6a Collection Policy 3.01
COLLECTION POLICY Revisions: March 19, 2019; December 20, 2016; March 18, 2014; July 22, 2008; December 16, 2003; September 17, 2003 ADOPTED: March 20, 2001 Policy number: 3.01 Related policies: Disposal of Library Materials Policy 3.02; Borrower’s Policy 4.01; Postings, Petitions and Exhibit Policy 7.04; Gift Acceptance Policy 20.12 Statutory references: U.S. Constitution Amendment I; RCW 27.12.210(9): Library trustees — Organization — Bylaws — Powers and duties; RCW 27.12.270 Rules and regulations – Free use of libraries.
Scope: This policy designates responsibility for selecting materials for the library’s collection to library staff and provides guidelines for selection.
Statement of Purpose: The Whatcom County Library System exists because of its collection, both physical and electronic. This policy guides the library staff in the management of WCLS’s collection (books, magazines, audio-visual materials, electronic and other information sources) and informs the public of the principles used by the staff to build and maintain the collection.
1. WCLS’s collections will be designed to meet the particular needs of Whatcom County’s population,taking into account its economy, lifestyle, demographics and the elements of WCLS’s Strategic Plan. The Board of Trustees recognizes that within the service area there are groups and individuals with widely separate and diverse interests, backgrounds, cultural heritages, social values, and needs. The Board further recognizes that WCLS serves all the people within the service area of the region regardless of age, race, sex, creed, national origin, sexual orientation, or ideology, including those who are physically or mentally disabled, or in institutions. The interests and needs of all are taken into account in the selection of WCLS’s collection.
2. The Board believes that censorship is purely an individual matter and declares that, while anyone isfree to reject for themselves materials of which they do not approve, they cannot exercise this right of censorship to restrict the freedom of others to read or inquire. The Board also recognizes that parents have the primary responsibility to guide and direct the reading, listening, and viewing of their own minor children. WCLS does not stand in loco parentis (that is, in place of a parent, or charged with a parent’s rights, duties and responsibilities).
The Library Board further defends the principles of the freedom to read and declares that whenever censorship is involved, WCLS material shall not be removed from the library save under the order of a court of competent jurisdiction, nor will library materials be sequestered except for the express purpose of protecting them from damage or theft.
The Library Board adopts and declares that it will adhere to and support:
• Library Bill of Rights: Adopted June 19, 1939 by the ALA Council; amended October 14, 1944;June 18, 1948; February 2, 1961; June 27, 1967; January 23, 1980; inclusion of “age” reaffirmedJanuary 23, 1996; amended January 29, 2019.
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2019-03-19 Item 6a Collection Policy 3.01
• Freedom to Read Statement: Adopted June 25, 1953, by the ALA Council and the AAP Freedomto Read Committee; amended January 28, 1972; January 16, 1991; July 12, 2000; June 30, 2004.
• Free Access to Libraries for Minors: Adopted June 30, 1972, by the ALA Council; amended July1, 1981; July 3, 1991, June 30, 2004.
• WLA Intellectual Freedom Statement: Ratified April 6, 2001.
3. To serve Whatcom County’s diverse community, library selectors shall choose a balance of materialsrepresenting a wide range of non-fiction topics, fiction genres, authors, performers, and style. The focus of the collection is breadth rather than depth, and materials suitable for the general reader rather than the advanced student or the expert.
Materials acquired by WCLS support library patrons who are:
a. Pursuing life-long learning;
b. Using leisure time to enjoy books and other library materials;
c. Improving skills in daily life and pursuing hobbies;
d. Keeping abreast of new ideas;
e. Examining various sides of issues;
f. Becoming informed citizens of the community, the nation and the world;
g. Improving business success and occupational performance;
h. Discovering and developing creativity.
Over the years, the share of the budget and shelf space allotted to each of these purposes will shift according to use and demand, but each one will always be represented in WCLS’s collection.
4. Materials are selected according to one or more of the following guidelines:
a. Favorable reviews and/or critical acclaim;
b. Community requests and/or anticipated popular demand;
c. Enduring quality and renown;
d. Attention of critics, reviewers and the public;
e. Reputation of author or publisher;
f. Artistic, literary, and/or scientific merit;
g. Practical usefulness;
h. Suitability for the lay person;
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2019-03-19 Item 6a Collection Policy 3.01
i. Contribution to the balance of the collection;
j. Support for school reports;
k. Contribution to a diversity of taste and opinion;
l. Representation of ideas that are unique, alternative, experimental or controversial;
m. Anticipation of new trends in literature, technology, leisure and culture;
n. Durability sufficient to withstand its intended use;
o. Technical quality (nonprint);
p. Price.
5. WCLS accepts gifts of books and other materials as outlined in the Gift Acceptance Policy 20.12.
6. WCLS has an established process for regularly assessing the materials in its collection for retention orwithdrawal. Except for local history and local documents, WCLS does not serve an archival function. (See Disposal of Library Materials Policy 3.02)
7. WCLS welcomes the comments of library patron about library materials and has established a processfor reviewing and responding to those comments if a library patron wishes to initiate the process. Library patrons submitting written comments to WCLS will receive a written response in a timely fashion. As part of this process, materials under review will remain available to patrons.
Adopted by the Whatcom County Library System Board of Trustees: March 19, 2019
_________________________________________
Signed by Marvin Waschke, Board Chair
30
2019-03-19 Item 6b Management Leave Policy Revision Cover Sheet
Meeting Date: 3/19/2019 Committee or Department: Administration Subject: Management Benefits and Leave Policy 12.20 Prepared By: Jackie Saul Impact upon Budget? ☐Yes ☒No Supporting Documents: ☒Yes ☐No
Recommendation or Request: Approve update to Management Benefits and Leave Policy 12.20 as presented
Suggested Motion for Consideration: Move approval of update to Management Benefits and Leave Policy 12.20 as presented
Summary: This policy update serves two purposes. The first is to distinguish between Management Exempt employees and Bargaining Unit Exempt employees, a new classification resulting from 2018 Interest Based Bargaining.
Second, this update clarifies the treatment of excess weekly hours when Management Exempt employees exceed 40 hours due to a holiday or other non-work reason. These hours will be accrued as 1:1 comp time rather than cashed out as “extra hours.”
Alternatives: Leave policy as is, allowing Management Exempt employees to cash out Holiday Pay
Fiscal Impact: This policy update may reduce the possible wage liability for Management Exempt employees
Comments: None
Board Meeting Agenda Item Cover Sheet
31
2019-03-19 Item 6b Management Leave Policy Revision Mark Up
MANAGEMENT BENEFITS AND LEAVE POLICY REVISED: March 19, 2019, February 19, 2008; March 15, 2005; October 19, 2004 REVISED & REAFFIRMED: December 16, 2003 ADOPTED: November 20, 2001 POLICY NUMBER: 12.20 RELATED POLICIES: 12.07 Employee Benefits Policy
SCOPE: These policies apply to Management employees of WCLS, currently eight positions: Executive Director, Deputy Director, Director of Finance and Administration, Collection Support Manager, Community Relations Manager, Human Resources Manager, Information Technology Services Manager, , and Youth Services Manager. These policies do not apply to Exempt Bargaining Unit employees, who are covered by the current Bargaining Agreement.
The Whatcom County Library System provides employee benefits to Management employees in accordance with this policy and all applicable Federal, State and local laws. Except as noted in this policy, all benefits will be identical to the health, paid leave, retirement, workers compensation insurance, and unemployment insurance benefits paid for bargaining unit employees as detailed in the current bargaining agreement.
Vacation Leave a) Purpose: The express purpose of vacation leave is to allow Management employees to taketime away from work to relax, recreate, and otherwise attend to personal matters.
b) Accruals: Unless stated otherwise in an employment contract, full-time Managementemployees will accrue vacation leave at the rate of 16 hours per month. Accrual will be prorated for part-time employment.
c) Carry Over: No more than 240 hours (prorated for part-time employment) may be carriedover from one year to the next unless, under extraordinary circumstances, prior approval from the Board of Trustees is obtained.
d) Forfeiture: Unused vacation accruals in excess of the maximum carry over on December 31shall be forfeited.
e) Cash Out: A Management employee who resigns in good standing or retires following one (1)or more year’s continuous employment shall be paid accrued but unused vacation time.
Administrative Leave (Compensatory Time)
Deleted: Exempt
Deleted: seven
Deleted: Human Resources Manager
Deleted: ¶
Deleted: Exempt
Deleted: Exempt
Deleted: n Exempt
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2019-03-19 Item 6b Management Leave Policy Revision Mark Up
a) Purpose: Many Management employees experience variations in work schedule due to workload demands, as well as requirements to attend meetings and events outside the normal work day and beyond a normal 40-hour work week. When these variations occur (including those resulting from non-work hours such as Holiday pay), an equal amount of time away from work is permitted without the use of sick or vacation leave, as long as established principles of public accountability are maintained.
b) Timesheets: Management employees will record actual time worked on timesheets toensure that established principles of public accountability are maintained.
c) Carry over: If a full-time salaried Management employee is unable to take time away fromwork as described above during the current year, up to 40 hours of Administrative Leave may be carried over to the following year.
d) Cash Out: Under exceptional circumstances, and with the prior approval of the ExecutiveDirector, a payout at the employee’s regular pay rate (not overtime), may be authorized according to FLSA regulations. This exception is only for time over and above the 40-hour allowable Administrative Leave carryover when taking Administrative Leave is clearly not possible.
Holiday Pay a) WCLS grants time off with pay to Management employees for the holidays listed in Holidaysprocedure. WCLS will also grant time off with pay for one floating (personal) holiday annually, of the employee’s choice. Holiday pay will be pro-rated for part-time Management employees.
b) If a Management employee’s duties require that they work on a Holiday, they areencouraged to take the Holiday at another time within the calendar month. If this is not possible, or if the Holiday results in a Management employee’s hours exceeding 40 hours in a work week, the excess hours will be considered as Administrative Leave.
c) Management employees are not eligible to cash out holidays.
Adopted by the Whatcom County Library System Board of Trustees
Deleted: Exempt
Deleted: Exempt
Deleted: Exempt
Deleted: Exempt
Deleted: Exempt
33
2019-03-19 Item 6b Management Leave Policy Revision Clean
MANAGEMENT BENEFITS AND LEAVE POLICY REVISED: March 19, 2019, February 19, 2008; March 15, 2005; October 19, 2004 REVISED & REAFFIRMED: December 16, 2003 ADOPTED: November 20, 2001 POLICY NUMBER: 12.20 RELATED POLICIES: 12.07 Employee Benefits Policy
SCOPE: These policies apply to Management employees of WCLS, currently eight positions: Executive Director, Deputy Director, Director of Finance and Administration, Collection Support Manager, Community Relations Manager, Human Resources Manager, Information Technology Services Manager, and Youth Services Manager. These policies do not apply to Exempt Bargaining Unit employees, who are covered by the current Bargaining Agreement.
The Whatcom County Library System provides employee benefits to Management employees in accordance with this policy and all applicable Federal, State and local laws. Except as noted in this policy, all benefits will be identical to the health, paid leave, retirement, workers compensation insurance, and unemployment insurance benefits paid for bargaining unit employees as detailed in the current bargaining agreement.
Vacation Leave a) Purpose: The express purpose of vacation leave is to allow Management employees to taketime away from work to relax, recreate, and otherwise attend to personal matters.
b) Accruals: Unless stated otherwise in an employment contract, full-time Managementemployees will accrue vacation leave at the rate of 16 hours per month. Accrual will be prorated for part-time employment.
c) Carry Over: No more than 240 hours (prorated for part-time employment) may be carriedover from one year to the next unless, under extraordinary circumstances, prior approval from the Board of Trustees is obtained.
d) Forfeiture: Unused vacation accruals in excess of the maximum carry over on December 31shall be forfeited.
e) Cash Out: A Management employee who resigns in good standing or retires following one (1)or more year’s continuous employment shall be paid accrued but unused vacation time.
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2019-03-19 Item 6b Management Leave Policy Revision Clean
Administrative Leave (Compensatory Time) a) Purpose: Many Management employees experience variations in work schedule due to workload demands, as well as requirements to attend meetings and events outside the normal work day and beyond a normal 40-hour work week. When these variations occur (including those resulting from non-work hours such as Holiday pay), an equal amount of time away from work is permitted without the use of sick or vacation leave, as long as established principles of public accountability are maintained.
b) Timesheets: Management employees will record actual time worked on timesheets toensure that established principles of public accountability are maintained.
c) Carry over: If a full-time salaried Management employee is unable to take time away fromwork as described above during the current year, up to 40 hours of Administrative Leave may be carried over to the following year.
d) Cash Out: Under exceptional circumstances, and with the prior approval of the ExecutiveDirector, a payout at the employee’s regular pay rate (not overtime), may be authorized according to FLSA regulations. This exception is only for time over and above the 40-hour allowable Administrative Leave carryover when taking Administrative Leave is clearly not possible.
Holiday Pay a) WCLS grants time off with pay to Management employees for the holidays listed in Holidaysprocedure. WCLS will also grant time off with pay for one floating (personal) holiday annually, of the employee’s choice. Holiday pay will be pro-rated for part-time Management employees.
b) If a Management employee’s duties require that they work on a Holiday, they areencouraged to take the Holiday at another time within the calendar month. If this is not possible, or if the Holiday results in a Management employee’s hours exceeding 40 hours in a work week, the excess hours will be considered as Administrative Leave.
c) Management employees are not eligible to cash out holidays.
Adopted by the Whatcom County Library System Board of Trustees on March 19, 2019
__________________________________
Marvin Washcke, Board Chair
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2019-03-19 Item 7a Project Evaluation - Personalized Reading Suggestions Service
Project Evaluation
Date: 3/19/2019 Date Project completed: 10/10/2018
Project Title: Personalized Reading Service
Project Manager: Mary Kinser
Project Sponsor/Champion: Lisa Gresham
Project Team: Jeanne Fondrie (Learning Coordinator), Jenny Harkness (Collection Maintenance Specialist), Krista Hunter (Public Services Assistant), Amy Jones (Communications Specialist), Mary Kinser (Collection Development Librarian), Sarah Lavender (Public Services Assistant-Teen Focus), Neil McKay (Online Services Coordinator), Elizabeth McNall (Public Services Assistant)
Project Budget: $0.00 – staff time only Final Project Cost:
Project Goal: This project empaneled a committee to analyze models for a personalized reading service to patrons. The stated outcome was to develop one or more potential models for providing this service, as well as recommendations about implementation, to present to L3 by October 15, 2018 for consideration as a Project Proposal in the 2019 action plan.
Was the desired end state achieved? If not, why not? On October 10, 2018, Mary Kinser, Amy Jones & Elizabeth McNall presented the committee’s recommendations for a Personalized Reading Service subscription proposal. They researched many organizations who are already offering this type of service and learned that those that follow a model where the reader provides a list of books they have read and staff responds with a list of similar titles is very high maintenance in terms of staff time. Because of this, the team felt they needed to look for a different approach. They found one which asks readers broad questions about their reading preference and provides titles based on their answers. This model is used by Amazon and others as a costly monthly service. The group proposed that WCLS offer a subscription approach but on a quarterly basis, so that staffing time could be planned for. They suggest beta-testing the program on WCLS staff before launching to the public. A new project was formed to plan and implement the beta-test, with the goal of launching late in the year or in early 2020.
What measures do you have of this project's outputs and outcomes? Provide data and links to source data. Did you achieve your target? What was the impact on the public? This project scope was limited to investigation and creation of a proposal. Having been given approval by L3, actual implementation will take place in late 2019 or early 2020, at which time impact on the public will be assessed.
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2019-03-19 Item 7a Project Evaluation - Personalized Reading Suggestions Service
What did the Project Team learn as a result of this project? The committee was able to identify a number of areas in which current models of this work are unsustainable for the libraries providing this services. These areas included workflow, staff availability, marketing potential and patron follow-through.
Analyzing many models allowed the committee to scope a potential option that is believed to be marketable and sustainable, and which offers a level of work that can be planned for in advance in order to ensure sufficient staff time. Other libraries also indicated the importance of beta-testing the program before going live to patrons, which will allow the next project to build in time for the testing phase.
The committee also discovered a great deal of complexity involved in serving all age groups; as a result, the decision was made to first offer the service to adult readers to test the workflow and interest. Should the program prove popular, the committee recommends that future projects are developed to support youth and teen readers.
Should WCLS do this project again? Why/why not? Developing a Personalized Reading Service delivery model extends the work of Reading Conversations training and supports the Reading initiative of the Strategic Plan, which previously focused on in-person services. It is important to have a virtual engagement option for readers who, for various reasons, do not engage in-person with library staff.
What would you alter to make this project more effective in the future? The project’s goal of researching and making connections with other libraries allowed us to craft a model that we feel will be successful for WCLS. This approach was crucial before rolling out this type of service, and therefore should be considered for future projects.
NEXT STEPS:
Project Manager presents the Project Evaluation to L3 for input and approval.
In Q1 of the following year, Project Manager and/or Project Champion will present the Final Evaluation to the WCLS Board of Trustees.
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2019-03-19 Item 7b Project Evaluation - Library of Things
Created: 9/18/18 (draft) By: Lisa Gresham Updated: 3/19/19
Collection Description: Library of Things Collection Statement: The Library of Things collection focuses on items that are fun, feed curiosity, and expand our user’s access to items and experiences. With this collection, WCLS intends to reach new users, make the library relevant to the community in fresh ways, and expand the concept of what resources are available at a modern library.
Audience: Who are the intended users?WCLS purchases Things that are of interest to adults, teens, and youth.
Strategic Priority: What strategic priorities are supported?Engagement – with learning, creativity, or other users Access – to items that may be impractical or out-of-reach for purchase individually
Formats: What types of materials are included?WCLS will consider many different types of items that fulfill the Collection Statement goals and meet criteria listed below.
Content: What is the range of content?The content focuses on items that people cannot afford, or are a single-use need, or that they would benefit from trying out before making the decision to purchase. And on Things that are fun!
Selection: How will the content be selected and acquired?Each Thing must have a champion, generally the same person who brings the idea forward, makes selection decisions, and monitors the Thing and questions related to it during its lifespan. Acquisitions, cataloging, and processing are all done within the usual workflow. See guidelines for selection below for more detail. Donations will not be accepted. Purchases are made from the general collection budget, where there is a line item for Library of Things. We do not commit to a specific holds ratio for Library of Things items, but will consider adding additional “copies” of popular items prior to adding a new item.
Processing/Repair/Maintenance: What is required to prepare this for circulation? Library of Things items usually require a high level of processing, and each item may have unique repair/maintenance needs. The Thing Champion will work with the Processing department to make decisions about how to prepare the item for circulation, and will participate in repair/maintenance decision during the Thing’s lifespan.
Distribution: How does the content circulate?
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2019-03-19 Item 7b Project Evaluation - Library of Things
Things tend to have holds queues, and most Things will float. It is possible that some Things may be located at one or more branches during a trial period. As much as possible, the circulation parameters for Things will be the same as the rest of the collection (circulation policy/procedure, fines, replacement, etc.).
Other: Guidelines for selection:
• If multiple parts, consider whether item will still be able to circulate if missing pieces.• Avoid items where use is time-sensitive (i.e. chocolate fountain for a party on a specific date).• Preference for items that can circulate with minimal repairs/cleaning or other staff intervention.• We will not purchase items where safety may be an issue (i.e. chainsaws).• Avoid undermining local businesses by offering items that compete with their livelihood.• Consider what will be necessary to safely package the item for distribution, and how distribution will
incorporate it into their delivery workflow.• No seasonal use items (we couldn’t buy enough “copies” to meet the demand and then would need
to store for the rest of the year).
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2019-03-19 Item 7c Project Evaluation - In-house Loaner Laptops
In-House Loaner Laptops – Pilot Project Review Overview: The In-House Loaner Laptops pilot project aimed to develop a model for allowing in-library loaning of laptops with access to Internet and Microsoft Office. Six laptop computers were purchased and set-up with Cassie (time management/printing) and security software. Three were placed at both Blaine and Ferndale libraries. WiFi networks and secure charging locations support and store these devices. New circulation procedures limit access to in-library use by adults, and risk of loss is limited by requiring a government-issued ID. User experience was measured by surveys prior to implementation and after the four-month pilot as well as by patron comments and staff observations throughout.
Project Goals: • Better meet demand for Internet workstations within space constraints• Improve user experience
Patron Satisfaction Survey: A 2-week period of collecting surveys occurred before rolling out laptops and at the end of a 4-month pilot period, May through September. Signage in computer lab areas asked patrons to take the survey on public computers, and pre-survey paper copies were available. Customer satisfaction surveys are valid regardless of how many surveys are submitted because patron feedback is always valuable. A total of 22 surveys were submitted, 15 before the pilot period and 6 at the end. During each 2 week period, comments provided some insight into why some patrons are using computer workstations and what could improve their satisfaction level.
Survey respondents were mainly daily or weekly users saying they used the computers primarily for fun, to study, for work and personal finances, email, and to print documents. In the pre-implementation survey, about 20% of respondents indicated they are less than satisfied with their public computer experience. To improve the user experience, the most popular request was for a quieter environment. Comments from satisfied users also indicate a desire for more quiet spaces, more comfortable seating, and more time.
Comments were also provided directly to staff and made online about this service. One patron added a 5-star Google review saying, “I love that the Ferndale library has laptop computers you can check out to use in the library! It makes it easy to work or study when I need to keep an eye on my kid in the play area.” On at least two instances, patrons opted not to use the service upon learning that it was required to leave an ID with staff.
Pilot period usage, June– September:
Group Total
Stations Total
Sessions Total Session Length (min)
Dec. 1 – Jan. 24 Total Sessions
Blaine Public Internet 7 4345 202261 1484 Blaine Public Express Internet 1 393 3449 98 Blaine Floater Laptops 3 54 2872 62 Ferndale Public Computers 9 6348 309204 2383 Ferndale Express Internet 1 893 8184 293 Ferndale Floater Laptops 3 89 4465 45
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2019-03-19 Item 7c Project Evaluation - In-house Loaner Laptops
Costs: It is assumed that laptop computers will last for a shorter period of time due to wear and higher risk of theft. For this reason, a 3-year replacement plan is expected for laptops as compared to a 5-year replacement plan for desktops. Yearly costs below include all licenses required to meet our existing desktop environment.
Note that below costs do not include additional IT staff time needed to support the more complex IT infrastructure necessary for the laptop computers.
YEARLY Cost (Given 3-yr replacement) YEARLY Cost (Given 5-yr replacement) Each # Total Each # Total
Laptop Computer $264.14 6 $1,584.82 Desktop Computer 217.00 6 $1,301.97 Windows/Office $59.00 6 $354.00 Windows/Office 59.00 6 $354.00 Cassie $15.00 6 $90.00 Cassie 15.00 6 $90.00 Smart Control $15.00 6 $90.00 Smart Control 15.00 6 $90.00 Prey System Security $180.00 1 $180.00
$2,298.82 $1,835.97
Yearly cost of an additional laptop - $353 Yearly cost of an additional desktop - $306 Additional yearly cost to replace a desktop with a laptop computer
at time of scheduled replacement- $ 47
Lessons Learned: These laptops provide an additional option for patrons requesting a quieter environment. Staff need to be reminded periodically to keep laptops on at all times. The most effective promotional activity is staff talking with potentially interested patrons directly. IT requires additional staff time to maintain laptops and Wi-Fi infrastructure compared to desktop
labs. The additional time required to monitor these devices limits growth of the model. Adding wired networks for ongoing maintenance is required and adds costs to implementation
elsewhere. Some patrons are unwilling to supply requested identification to access this service. An inability to filter wireless internet connections based on age limits access to laptops by minors.Recommendations: Reduce number of available loaner laptops to 2 at Blaine and Ferndale locations. Redistribute excess loaner laptops to other WCLS locations, likely Lynden. Roll out procedures to DE, IS, PR, locations with existing laptops designated for meeting room use to
be used as in-house loaner laptops. Any new implementations should replace existing desktop computers rather than adding new
workstations. Place loaner laptops within the public space so patrons are more aware of this resource. Marketing efforts should include staff talking points, in-house poster, and short video for social
media channels. Add Cassie time management to existing laptop labs to allow these workstations to be used as in-
house loaner laptops. Investigate a process that would allow minors with W1 Internet permissions to use laptops.
Project team – Aimee Flowers, Debby Farmer, Geoff Fitzpatrick, Michael Cox, Neil McKay, Sarah Koehler Project meetings – 2/15/18; 5/3/18; 6/21/18; 9/28/18
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2019-03-19 Item 9 IT Overview
WCLS’s IT Services Department handles…
Network Equipment and Connectivity: This includes switches, routers, VPN Endpoints, wireless access points, structured cabling (CAT5, 5e and 6), and firewalls. It also includes maintaining network and internet connectivity between locations via various media such as leased fiber, Cable-based, DSL-based; Radio-based and cellular-based internet.
On-premises Services on virtual servers: Email/Unified Messaging; VoIP (Skype for Business); file and print; desktop and systems management tools; telephone messaging for patron notices;
SOME hosted services: Web Servers running Ubuntu Linux and their backups/dev servers. CMS software management for WCLSNet (Wordpress).
Desktop Support for ~250 Windows 10 computers and various environments including public internet stations; Self-Checkout stations; Raspberry Pi (Linux) Catalog computers; Raspberry Pi (Linux) digital signage; staff computers.
Server support for 20+ virtual servers and their host servers (Windows 2012 and 2016 Servers).
Client/Server support and management for other devices used by WCLS such as Telepen Library Express Access; webcameras, patron counters.
Support for all public services and staff printing, including leased copiers.
WCLS’s IT Services Department does NOT handle…
Administration of SOME hosted services: Polaris; Bibliocommons; Digital Content (Overdrive; Proquest; Mango Languages; etc). CMS Software for www.wcls.org is handled by Community Relations.
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The Internet
Lummi Island Library North Fork Library Point Roberts Library Sumas Library South Whatcom Library
Administrative Services
Blaine Library Deming Library Everson Library Ferndale Library Lynden Library
VPN VPN
VPNVPN
VPN
Fiber
Fiber Fiber
Whatcom County Library System – Basic Network DiagramMarch 2019
432019-03-19 Item 9 IT Overview i