ways to communicate verbal verbal oral oral written written non-verbal non-verbal gestures gestures...

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Page 1: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language
Page 2: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

Ways to CommunicateWays to Communicate

VerbalVerbal OralOral

WrittenWritten

Non-VerbalNon-Verbal GesturesGestures

Body LanguageBody Language

Page 3: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language
Page 4: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

Smell Touch

TasteAudio

Visual

Page 5: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

Our Senses help us in Our Senses help us in communicatingcommunicating

Eye (Visual)Eye (Visual) Ear (Audio)Ear (Audio) Nose (Smell)Nose (Smell) Tongue (Taste)Tongue (Taste) Skin (Touch )Skin (Touch )

Page 6: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

When does the communication When does the communication become effective?become effective?

Depends on the RECEIVERS’ :Depends on the RECEIVERS’ : InterestInterest NeedNeed AbilityAbility PerceptionsPerceptions IdeaIdea SituationSituation MoodMood

Page 7: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

Interest, Time and Interest, Time and CircumstancesCircumstances

Page 8: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

When the Receiver has an Open When the Receiver has an Open MindMind

Page 9: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

Background knowledge and Background knowledge and informationinformation

Page 10: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

Ideas or PerceptionsIdeas or Perceptions

Page 11: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

AbilityAbility

Page 12: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

Key To Effective Presentation –Key To Effective Presentation –proven four-step processproven four-step process

PPlanlan

PPreparerepare

PPracticeractice

PPresentresent

Page 13: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

PlanPlan

Describe your audienceDescribe your audience Define purposeDefine purpose

Inform?Inform? Persuade?Persuade? Motivate?Motivate? Entertain?Entertain?

Plan the contentPlan the content Content selectionContent selection Content sequencingContent sequencing

Page 14: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

PreparePrepare

Establish a positive mindsetEstablish a positive mindset Structure your presentationStructure your presentation BalanceBalance your presentation your presentation

OpeningOpening Key pointsKey points ClosingClosing

Prepare audio-visuals?Prepare audio-visuals? How our How our sensessenses work work Types of visualsTypes of visuals Qualities of visualsQualities of visuals

Page 15: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

Balance Your PreparationBalance Your Preparation

10%

10%

80%

Opening Summary Key Ideas

Page 16: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

How much do our Senses Help in How much do our Senses Help in Learning?Learning?

3% 6% 3%

14%

74%

SmellTouchTasteHearingSight

Page 17: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

USE OF VISUAL AIDSUSE OF VISUAL AIDS

Maintain eye contact with audience while Maintain eye contact with audience while displayingdisplaying

Write boldlyWrite boldly Colors communicateColors communicate Keep visual simpleKeep visual simple Subordinate visual to speaker’s ideaSubordinate visual to speaker’s idea Expose visual only when neededExpose visual only when needed Do not obstruct the visualDo not obstruct the visual

Page 18: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

RULE OF SEVENRULE OF SEVEN

NOT MORE THAN NOT MORE THAN SEVEN WORDSSEVEN WORDS IN A LINE IN A LINE

NOT MORE THAN NOT MORE THAN SEVEN LINESSEVEN LINES IN A IN A

TRANSPARENCYTRANSPARENCY

SIZE OF LETTERS SIZE OF LETTERS 7mm7mm

Page 19: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

SIZE OF LETTERSSIZE OF LETTERS

• THIS IS THIRTY TWO SIZE FONTTHIS IS THIRTY TWO SIZE FONT

• THIS IS TWENTY EIGHT SIZE FONTTHIS IS TWENTY EIGHT SIZE FONT

• THIS IS TWENTY FOUR SIZE FONTTHIS IS TWENTY FOUR SIZE FONT

• THIS IS TWENTY SIZE FONTTHIS IS TWENTY SIZE FONT

• THIS IS EIGHTEEN SIZE FONTTHIS IS EIGHTEEN SIZE FONT

Page 20: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

PracticePractice PracticePractice Rehearse timingsRehearse timings Feedback – Content & Style Feedback – Content & Style Things to considerThings to consider

Is your message clearIs your message clear Does your evidence support key pointsDoes your evidence support key points Are your graphics and illustrations clear, appealing and Are your graphics and illustrations clear, appealing and

relevant to the topic?relevant to the topic? Are you talking in terms of your audience’s interest?Are you talking in terms of your audience’s interest? Is your close memorable?Is your close memorable?

Page 21: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

PresentPresent

Attitude of professionalAttitude of professional A privilegeA privilege A responsibilityA responsibility An opportunityAn opportunity

Your nervesYour nerves Be naturalBe natural Speak in a conversational toneSpeak in a conversational tone Establish eye contactEstablish eye contact Beware of body languageBeware of body language

Page 22: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

Question and Answer SessionsQuestion and Answer Sessions

Plan for questions and answersPlan for questions and answers QuestionsQuestions

Amidst presentation?Amidst presentation? End of presentation?End of presentation?

Indicate time allocationIndicate time allocation Repeat Repeat Rephrase Rephrase Be honestBe honest Summarise and closeSummarise and close

Page 23: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language

Public Speaking Public Speaking

Magic Magic PP’s’sPPrior rior PProperroperPPreparationreparationPPrevents revents PPooroorPPerformanceerformance

““FailFail

to prepareto prepare

and you and you

prepare toprepare to

fail”fail”

Page 24: Ways to Communicate Verbal Verbal Oral Oral Written Written Non-Verbal Non-Verbal Gestures Gestures Body Language Body Language