waste facilities - treasure markets covid-19 safe business plan · 2020-07-09 · treasure market...

WASTE FACILITIES TREASURE MARKETS DAKABIN AND CABOOLTURE COVID-19 SAFE BUSINESS PLAN

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APPLICABLE: Caboolture & Dakabin Treasure Markets DATE: 24 August 2020

BACKGROUND

Information on the current COVID-19 (Coronavirus) pandemic changes often and the latest up-to-date information, including lock-down restrictions, can be found via the Queensland Health website at https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19 Queensland’s 3-step framework to easing restrictions outlines which businesses can operate at which stage, and what customer limits and distancing requirements apply. This COVID Safe Plan for Council’s Treasure Markets has been developed utilising relevant Queensland Health and WorkSafe COVID-19 risk assessments for retail business and associated check lists. PURPOSE

The aim of this plan is to: 1. minimise the risk of COVID-19 (Coronavirus) exposure and transmission to, and

between, Treasure Market staff, contractors and customers; and 2. ensure that appropriate controls are in place that ensure appropriate social distancing

is observed and that sale items are sanitised thoroughly 3. ensure that a workplace COVID-19 plan is in place in line with the requirements and

directions of:

the National COVID-19 Coordination Commission (NCCC) online planning tool

the Safe Work Australia National COVID-19 Safe Workplace Principles

Queensland Health and WorkSafe

COMMUNICATIONS

Customers updated through the following channels:

Moreton Bay Regional Council Website moretonbay.qld.gov.au

Moreton Bay Regional Council Facebook

Waste Facilities signage, posters throughout the sales area and information sheets

Variable Message Sign (VMS) boards at entry to the Waste Management Facility

Waste Services e-mail: [email protected]

All staff and contractors involved in operation of the Trash and treasure sheds will be trained in this COVID-19 Safe Business plan and supporting documentation. It is the responsibility of the Site Supervisor to ensure all staff and contractors receive this training.

TREASURE MARKET COVID-19 SAFE PLAN - PROCEDURES A20251125

COVID-19 KEY CONTROL MEASURES

1. Hygiene and sanitation Personal hand hygiene, cleaning and disinfecting is a critical public health recommendation to minimise the transmission of the virus. The virus can be transmitted from the environment to people when they touch infected items and then touch their mouth, nose and eyes. Frequent washing of hands with soap and water or an alcohol-based hand sanitiser (minimum 60% ethanol), regular cleaning and disinfecting of surfaces and items handled by multiple people will reduce transmission of the virus in the workplace. Treasure Markets operations must be compliant with the Safe Work Australia cleaning guidelines;

https://www.safeworkaustralia.gov.au/covid-19-information-workplaces/cleaning-prevent-spread-covid-19

2. Social distancing To ensure compliance with Queensland Health social distancing directives (Updated restrictions as of 22/8/20) customer access to the Treasure Market sales area is restricted to 10 people at a time. This restriction ensures that the number of people in an indoor space is limited to one person per 4 square metres of floor space allowing all customers and staff to maintain a physical distance of 1.5 metres from any other person whilst selecting items for purchase. The same applies for outdoor areas.

3. Access control

Traffic control plan access - traffic controllers on-site directing traffic, closing access gate to facility if necessary

Treasure Market access and exits supervised by staff/security counting attendance and directing customers

maximum of 10 people (teenagers, children and babies all count as a person) inside the Market at any one time

20 minutes shopping restriction per customer per visit Health checks:

o Customers must be healthy, not showing any COVID-19 symptoms or be subject to a quarantine or isolation order or advise.

o If deemed necessary - thermal imaging is used to check for normal body temperature (must be under 37.5 deg Celsius) before access to the sales area is permitted (e.g. using the Flir phone attachment)

As directed in paragraph 13 of the Restrictions on Businesses, Activities and Undertakings Direction - contact information (name, address and mobile phone number) of staff and customers attending our Treasure Market will be recorded, securely stored and not used for any other purpose than contact tracing. It will be deleted after 56 days

4. Signage and information Signage and information posters installed, including:

o “Your Safety is in your hands”; o “Do not touch sale items unless purchasing”


o Signage - “Sales limit - 10 items per adult (over 18 years of age) per visit (Transaction)”

o “Conditions of entry - health surveillance, social distancing, following staff direction, compliance with time and sale limits

o VMS boards at entry to site

5. Sanitation, disinfection and cleaning

5.1 Customers Provision of hand sanitisers for customers at exit and entry points Porta toilets - spray disinfectants, soap, hand sanitisers

5.2 Staff Provision of sanitisers, disinfectant wipes and disposable gloves for staff Perspex protection screens at check outs Staff facilities (kitchen, toilets) - spray disinfectants, soap, hand sanitisers,

single use tea, coffee and utensils

5.3 Sales items and store Every 4 hours sanitise frequently used or touched surfaces, such as door

handles, entryways and amenities throughout the Treasure Market sales area, entryways, amenities Sanitise daily (gerni, steam and/or spray disinfectant) the whole Treasure

Market workplace thoroughly including sales floors and common areas Daily goods sanitation immediately after trading close of Treasure Markets

(Sanitise goods for sale using steam cleaning, for soft surfaced or porous goods, and spray sanitisers for hard surfaced goods)

Document control

Version Date Author Description Approved for use

Date

1 05/06/2020 A, Hesse

S. Paul

Developed to manage COVID-19 risks for

08/06/2020


J. Purcell

Treasure Market operations, staff, contractors, customers

2 08/07/2020 A, Hesse

S. Paul

J. Purcell

Developed to manage COVID-19 risks for Treasure Market operations, staff, contractors, customers

3 24/8/2020 A, Hesse

S. Paul

J. Purcell

Developed to manage COVID-19 risks for Treasure Market operations, staff, contractors, customers

Rio # A

PROCEDURES HYGIENE AND CLEANING Practice good personal hygiene

All PPE essential for the safety of the waste facility team is to be utilised, and it is important that all good hygiene and sanitation and cleaning practices continue. Sanitisers, handwash and disinfecting cleaning wipes have been provided to all Waste Facilities and Waste Transfer Stations, and Treasure Markets.

Effective hygiene has been identified as the single most important measure for personal protection and controlling the spread of the virus.

Cleaning and disinfection are crucial to preventing virus transmission and infection. Wash / sanitize hands after handling a phone or two-way radio, handling cash etc. Wash hands after going to the toilet and before eating. Avoid touching your face (mouth, eyes, nose) without sanitised hands. Dispose of all wipes, tissues and any possible infected material safely in a plastic bag

and place in bin. Cover your cough and sneeze (using a tissue or flexed elbow- coughing into your bent

arm), dispose of tissues and use the alcohol-based hand sanitiser provided. Maintain social distance. Avoid close contact with others, including shaking hands.


Sanitising and cleaning All staff and contractors must wear disposable gloves when cleaning and wash hands thoroughly with soap and water or use alcohol-based hand sanitiser if hands can’t be washed, both before and after wearing safety or disposable gloves. Disposable gloves used when cleaning must be discarded after each use. When reusable safety gloves must be used for a task, these gloves must not be shared with others (between workers). Dispose of any disposable cloths in a rubbish bag or launder reusable safety gloves or cloths in the usual way (washing machine using detergent). After cleaning

Dispose of any single-use PPE, disposable cloths and covers in a rubbish bag and place it inside another rubbish bag and dispose of in general waste bin provided.

Launder any reusable cleaning equipment including mop heads and disposable cloths and completely dry before re-use.

Empty and re-clean equipment such as buckets with a fresh solution of disinfectant and completely dry before re-use

Shop goods / Recycled Goods salvaging

Ensure only clean stock is accepted. o Incoming shop goods from residents are to be placed at the deck or drop stop. o Goods are to remain in this area until they are cleaned and sanitised.

Clean shop goods, as per the following instructions:

o Use spray bottles / hand pumps or containers supplied to each market with disinfectant liquid / sanitiser.

o Wear disposable gloves, protective face mask and safety glasses when decanting and steaming items.

o Wear gloves when disinfecting shop goods before removing them from shop box’s, treasure market truck or from trailers.

o Hard surfaces to be wiped down with sanitiser or disinfectant. o For soft and highly porous items the steam cleaner must be used in line with the

conditions of use as outlined in the manual supplied with the machine. o Disinfected shop goods are to be placed within the Treasure Market or storage

containers. Refer to Appendix C for further detailed instructions Treasure Market cleaning

All staff and contractors must wear disposable gloves when cleaning and wash hands thoroughly with soap and water or use alcohol-based hand sanitiser if hands can’t be washed, both before and after wearing safety or disposable gloves.

Disposable gloves used when cleaning must be discarded after each use. When reusable safety gloves must be used for a task, these gloves must not be shared

with others (between workers).


Dispose of any disposable cloths in a rubbish bag or launder reusable safety gloves or cloths in the usual way (washing machine using detergent).

Empty and re-clean equipment such as buckets with a fresh solution of disinfectant and completely dry before re-use

Use spray bottles / hand pumps or containers supplied with disinfectant liquid / sanitiser. Wear disposable gloves and safety glasses when decanting. Protective face masks and safety glasses must be used when steam-disinfecting

recyclable items to protect from steam/heat. Wear gloves when disinfecting shop goods. Regularly spray disinfectant on shop items and structures during the day. Advise the site supervisor when there is less than 5lt of disinfectant liquid.

Support and resources

Additional staff / hours available to allow for frequent cleaning. e.g. door handles, display surfaces, counters - if deemed necessary.

Staff training to comply with new protocols essential for their protection. Spot checks by supervisors and other staff to ensure protocols are being met. Sanitiser to be available at key locations. Additional toilets to be hired at Dakabin and placed on the service agreement. Staff lunch areas must be disinfected/sanitised after every use. Toilets must be disinfected / sanitised daily.

CONDITIONS OF ENTRY Display COVID-19 Safe Business Plan and COVID SAFE Checklist at entry to sales area. Correct messaging ensures customers fully understand and respect the restrictions enforced. Customer access control and messaging

Directions of staff and contractors must be followed Social distancing to be maintained - 1.5 meters One person per 4 sqm Purchasing limit is 10 items per person/per visit No stockpiling of items Do not handle items for sale unnecessarily. ONLY 10 people allowed into the treasure market at any one time, customers must

leave before allowing additional customers in. Each shopper is allowed 20 minutes to shop, customer is to leave at the end of 20

minutes if not standing within the payment queue and queue up again if they wish to conduct further shopping

Customers must provide name, address and contact phone number to access control staff at entry to Treasure Market

The time a customer leaves will be recorded against their name

Support and resources Additional staff / contractors and security as required to guide customers and access

control o Dakabin specific: min 2 security/access control exit and entry o Caboolture: specific: min 2 security/access control exit and entry


Queue Management and Pedestrian Flow Refer to Appendix A for site specific plan Queue management -

Designated areas for queues. Line marking outside entrance at 1.5m. Use of social distancing stickers on the ground Sanitiser to be available for visitor use at exit and entry points and throughout the store Refer to Appendix A for site specific plan

Paying for purchases

As per queue management above - demarcation of 1.5m. Perspex screens are fitted at the checkout counter for increased protection of staff and

to facilitate distancing between customers and staff at this high contact point Cash transactions - kept to a minimum to reduce transmission through cash handling, -

follow Procedure for sanitising hands and equipment after payment. EFTPOS / card transactions to reduce infection through cash handling - Replace cling wrap on keyboards and EFTPOS machine regularly, at least once per

hour. Traffic Control refer to Appendix C Dakabin specific: (as deemed necessary)

o The traffic control at the top carpark will advise if all carparks are full and maximum numbers of patrons have been reached (240 persons)

o The area just before the market gates will be utilised as the turnaround point for customers being refused entry once the maximum numbers of patrons have been met (240 persons). This will be controlled by traffic control

o Disability parking will remain available in the lower car park

Caboolture Specific: (as deemed necessary)

o The traffic control at the market entry will monitor car park availability and put in place barriers and signage once car park is full.

o Refused entry customers will need to continue onto the U turn facility located just before the weighbridge to exit the site

o Disability parking will remain available in the existing car park.

Traffic control/security/staff will be available to manage parking for visitors and close the gate if car parks are full

There will be no parking close to the markets. (with the exception of disability parking)

Loading zone Loading zone’s to be kept clear to allow visitors to load bulky items

Disability parking To remain clear for visitors that require this parking


APPENDICES Appendix A - Queue Management and Pedestrian Flow Plan Appendix B - Cleaning/Disinfection Sign Off Sheets Appendix C - Traffic Plans Appendix D - Treasure Market Disinfecting Process


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APPENDIX A Queue Management and Pedestrian Flow Plan Caboolture and Dakabin At the cash register stickers will be placed on the ground displaying the social distancing of 1.5m. At the entry to site, marking will be placed on the ground of 1.5m to allow people to have social distancing (see diagram below). Caboolture social distancing marking at Treasure Market


Social Distancing Stickers used for 1.5m distancing in queueing areas


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DAKABIN SOCIAL DISTANCING MANAGEMENT

TREASURE MARKET ENTRY MARKING PLAN


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Dakabin social distancing marking at queueing for point of sales.

Social Distancing Stickers used for 1.5m distancing in queueing areas


APPENDIX B Cleaning/Disinfection Sign Off Sheets

Start of shift - daily market cleaning

Time

Date

Name

Item Action Confirmation of Action (tick or cross)

Initials

Hand rails Disinfectant

Stock benches Disinfectant

Pallet jacks Disinfectant

Trolleys Disinfectant

Hard surfaced market stock

Disinfectant

Soft or porous surfaced market stock

Steam Cleaner

Toilet Door Knobs Disinfectant

Toilet hand basin Disinfectant

Toilet seat Disinfectant

Toilet flush actuator

Disinfectant

Concrete floor inside building

Detergent/washing


Point of sales pre start, change of operator and end of day cleaning/disinfection

Time

Date

Name

Item Action Confirmation of Action (tick or cross)

Initials

Benches Disinfectant

Sneeze/Cough guard

Disinfectant

Computer Disinfectant

Door knobs Disinfectant

Doors where someone may touch while opening

Disinfectant

Opening benches where likely to hold with hand

Disinfectant


APPENDIX C Traffic Plans Caboolture Market when customer limit reached


TMP for Caboolture treasure markets filling carpark before limit has been reached


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Traffic Plan for Dakabin Market, filling the various car parks and when customer limit reached


Traffic Plan once limits reached


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APPENDIX D Treasure Market Disinfecting Process

The following information has been adapted from the SWA https://www.safeworkaustralia.gov.au/doc/how-clean-and-disinfect-your-

workplace-covid-19

Treasure Market Disinfecting Process

Summary to COVID-19

This document provides guidance on routine cleaning, and cleaning and disinfection following a case or suspected case of the COVID-19 in a non-healthcare workplace.

It covers:

1.1 – Cleaning during the COVID-19 pandemic

1.2 – Required cleaning by surface

1.3 – Required cleaning by item

1.1 Cleaning and disinfecting solutions

Cleaning and disinfecting are two different processes:

Cleaning means to physically remove germs (bacteria and viruses), dirt and grime from surfaces using a detergent and water solution. A detergent is a surfactant that is designed to break up oil and grease with the use of water. Anything labelled as a detergent will work.

Disinfecting means using chemicals to kill germs (bacteria and viruses) on surfaces. It’s important to clean before disinfecting because dirt and grime can reduce the ability of disinfectants to kill germs. Disinfectants are suitable for use on hard surfaces (that is, surfaces where any spilt liquid pools, and does not soak in). These will be labelled as ‘disinfectant’ on the packaging. Where there is uncertainty, the manufacturers or importing suppliers of the substance should be contacted for advice.

For routine workplace cleaning in a non-healthcare workplace, physical cleaning with water and detergent is sufficient. Water and physical effort alone will not kill the COVID-19 virus.

A combination of cleaning and disinfection will be most effective in removing the COVID-19 virus in workplaces when cleaning after a person with a confirmed or suspected case of COVID-19 has recently been at the workplace.

Note: Disinfectants require sufficient contact time to be effective.

1.2 Required cleaning by surface

The following table outlines the required minimum frequencies for routine cleaning of various surfaces, as well as recommended cleaning and disinfecting following a suspected or confirmed case of COVID-19.

More frequent cleaning may be required in some circumstances. For example, if equipment is shared between workers, it should be cleaned between uses, where practicable.


Routine cleaning

Frequently touched surfaces

Infrequently touched surfaces

Method

Soft plastics Clean at least daily or every shift change

Clean weekly Disinfectant

Hard plastics Clean at least daily or every shift change


Metal surfaces (stainless steel, uncoated steel, zinc coated steel, aluminium)

Clean at least daily or every shift change


Painted metal surfaces Clean at least daily or every shift change


Deliberately Greased or Oiled metal surfaces

Clean at least daily or every shift change

Clean weekly Clean according to manufacturer’s recommendations

Wood Clean at least daily or every shift change


Laminate Clean at least daily or every shift change


Glass Clean at least daily or every shift change


Concrete floor (rough) Clean at least daily or every shift change

Clean weekly Vacuum (HEPA)

or

Detergent

Leather Clean at least daily or every shift change

Clean weekly Steam Cleaner

Fabric Clean at least daily or every shift change

Clean weekly Steam Cleaner


1.3 Required cleaning by item

The following table outlines the required minimum frequencies for routine cleaning of various items in the Treasure Market, as well as recommended cleaning and disinfecting following a suspected or confirmed case of COVID-19.

More frequent cleaning may be required in some circumstances. For example, if equipment is shared between workers, it should be cleaned between uses, where practicable.

1.3 Treasure Market cleaning regime

Cleaning by item

Frequently touched items

Infrequently touched items/surfaces (i.e. below a table etc)

Method

Alcohol-based hand sanitiser dispenser

Clean entire dispenser at least daily

Disinfectant

Chairs (non-upholstered)

e.g. plastic chairs, wooden chairs, other non-padded chairs

Clean at least daily Clean weekly Disinfectant

Chairs (upholstered)

e.g. fabric padded chairs, sofas, office chairs

Clean at least daily Clean weekly Steam Cleaner

Cleaning Equipment Clean after use Clean after use Disinfectant

Clipboard / Folders Clean after use Clean weekly Disinfectant

Door knob/handles Clean at least daily Clean daily Disinfectant

Hand rails Clean at least daily Clean weekly Disinfectant

Keys and locks and padlocks

Clean daily Clean weekly Disinfectant

Kitchen appliances (toasters, kettles, sandwich presses, jaffle makers, ovens)


Light and Power point Switches


Lights/lighting Clean daily Clean weekly Refer to manufacturer’s recommendations

Disinfectant

Shelves (and items on shelves)

Clean weekly Clean weekly Disinfectant

Sink (hand washing) Clean at least daily Clean daily Disinfectant

Tables/desks Clean at least daily Clean weekly Disinfectant

Toilet Clean at least daily Clean weekly Disinfectant

Toilet doors and locks Clean at least daily Clean weekly Disinfectant

Walls Spot clean touched walls daily & full clean yearly

Spot clean weekly & full clean yearly

Disinfectant

Windows Spot clean touched windows daily



1.3.2 Retail Areas

Routine cleaning

Frequently touched items Infrequently touched

items

Method

Cash registers Clean after each shift Clean weekly Disinfectant

EFTPOS machines Clean after each use (if

practicable)


Hand-held cash register

scanners and tablets

Clean after each use (if

practicable)


Trollies & Hand-held

baskets

Clean after each use Clean after each use Disinfectant

waste facilities - treasure markets covid-19 safe business plan · 2020-07-09 · treasure market...

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