volunteer programs in archives

Upload: cap-history-library

Post on 03-Apr-2018

214 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/29/2019 Volunteer Programs in Archives

    1/90

    Resources for

    Volunteer Programsin Archives

  • 7/29/2019 Volunteer Programs in Archives

    2/90

    Contents1 Irduci

    1 Hw U hi Rurc

    2 Vlur i Archiv: A ovrviw

    Archiv ad Prjc Dcripi

    Church History DepartmentLatter-Day Saints Church (LDS)

    5 Joseph Smith Papers

    Harry S. Truman Presidential Libraryand Museum

    7 Online Photograph Database

    Indiana Historical Society9 Deaccessioning

    11 Oral History ranscriptions

    National Archives at College Park

    13 Online Indexing o Vietnam Unit Awards (4 Series)or Fold3.com Digitization Project

    15 Rearrange and Re-label Record Group 407, WWIIOperations Reports File Units, Entry 427F-CountryFiles, 19411948

    National Archives at Fort Worth

    17 Assisting Patrons

    19 Processing Conederate Court Records

    National Archives Building

    21 Indexing Bounty Lands Records

    Oregon Jewish Museum

    23 Congregation Beth Israel Project

    Providence Archives, Mother Joseph Province

    25 Exploring the Archival Proession

    Shelburne Museum Archives

    27 Archives Appraisal and Processing project

    Smithsonian Institution Archives29 Electronic Records Projects: Born-Digital Video

    31 Preserving Primary Materials that Documentthe History o the Institution rom the Nineteenthand wentieth Centuries

    State Historical Society o North Dakota,State Archives

    33 North Dakota County/District Court Case File Project

    35 Prairie Public elevision: SPINProgram Digitization

    tl shard by Archiv

    Indiana Historical Society

    38 Volunteer Questionnaire

    National Archives and Records Administration

    41 Volunteer Service Application

    45 Volunteer/Intern Emergency and Medical Consent Form

    46 Standards o Conduct or Volunteers

    48 Volunteer Project Worksheet

    Oregon Jewish Museum

    50 Archival Processing Manual

    Providence Archives, Mother Joseph Province

    73 Volunteer Handbook

    Shelburne Museum Volunteer Program83 Volunteer Application Form

    Smithsonian Institution Archives

    87 Behind-the-Scenes Volunteer Program:Volunteer Project Description

    Addiial Rurc

    88 Online Resources

    88 Print Resources

    Acknowledgments

    Resources or Volunteer Programs in Archives was

    envisioned, compiled, and edited by Judy Luis-Watson,

    Rebecca Martin, and Lee Ann Potter o the National

    Archives. It was also edited by Benjamin Guterman othe National Archives. Contributions to this publication

    made by the sta o the National Archives and Records

    Administration are in the public domain.

    Additional editing and production was done by the

    Society o American Archivists, www.archivists.org.

    Graphic design by Matt Duek, [email protected].

  • 7/29/2019 Volunteer Programs in Archives

    3/90

    When we celebrated the bicentennial

    o the United States in 1976, sta at

    the National Archives in Washington,

    D.C. recruited and trained volunteers

    to provide visitors o the Declaration

    o Independence, Constitution, and

    Bill o Rights in our Rotunda with a

    richer experience. Te very next year,

    when Roots by Alex Haley generated

    tremendous interest in our resources or

    genealogists, we recruited and trained

    additional volunteers to help us serve our

    research public.

    From these beginnings and or the past

    three decades, the National Archives has

    proudly supported volunteer programs

    in D.C., as well as in our regional acilities

    and presidential librariesand, more

    recently, online. Hundreds o volunteers

    across the agency are engaged in a variety

    o activities, contributing hundreds o

    hours and their many talents to dozens

    o projects, and we appreciate them every

    day! We know that this appreciation is

    not unique to the National Archiveswe

    share this sentiment with many other

    archival institutions that support and

    benet rom volunteers.

    We also realize that volunteers do not just

    magically appear, volunteer projects do

    not manage themselves, and volunteers

    do not (usually) train themselves! Sta

    members play invaluable roles; they

    serve as project managers, human capital

    specialists, teachers, and more. Tey also

    create tools to assist in the volunteers

    eorts.

    Tese resources, rom multiple archival

    acilitiesboth large and smallwere

    assembled to serve the larger archivalcommunity and to assist archives

    proessionals who work with volunteers

    or who are considering doing so. Te

    National Archives was proud to take the

    lead in this eort with the Society o

    American Archivists, and we are delighted

    that colleagues rom nearly a dozen other

    institutions generously contributed

    resources.

    DAVID S. FERRIERO

    Archivist o the United States

    Irduci

    Hw U thi RurcBox ater box o material needing re-

    housing, collections waiting or nding

    aids, hours o untranscribed oral histories

    languishing . . . the list o archival projects

    we would like to complete oten seems

    endless. Across the United States, many

    archival institutions are expanding their

    capacity to accomplish these and other

    projects by using volunteers.

    Tis guide introduces you to some o

    the volunteer activities underway in

    various archives. Arranged by institution,

    the guide oers descriptions o sample

    projects. Te smallest project uses one

    volunteer, the largest several dozen.

    Te project descriptions outline all

    kinds o work, rom transcription to

    processing, rom reerence to indexing.

    Each description is meant to oer an

    example o one way to organize work. I

    you have never used volunteer help in

    your organization, this guide will provide

    you with a sense o the possibilities. And

    i you are interested in expanding or

    rethinking your volunteer program, this

    guide will oer some ideas. Beore you

    read the project descriptions, you may

    nd it useul to review the next section,

    which contains a general overview o

    working with volunteers in archival

    institutions.

    Ater the descriptions o sample projects,

    you will nd other resources, includingvolunteer applications, handbooks,

    emergency contact orms, and volunteer

    job descriptions. Tese model orms and

    training materials may inspire you to

    revise your existing orms, or they may

    help you develop a brand new volunteer

    program.

    Bess Truman in March, 1946, writing a nat a desk. This photo is rom the collec

    Truman Papers, Family, Business and Pe

    Aairs, which was described by a volunCourtesy of the Harry S. Truman Presiden

    Library and Museum.

    General Frank E. Lowe with a captured Russian anti-tank gun in SouthKorea, September 6, 1950. This is rom the Harry S. Truman Papers,

    Presidents Secretarys Files, Frank E. Lowe Fileanother collection

    described by a volunteer at the Harry S. Truman Presidential Libraryand Museum. Courtesy of the Harry S. Truman Presidential Library and

    Museum.

    ung Charles Thayer dressed in a Cossack costume hiser purchased in Russia, ca. 1914. The photo is part o

    Papers o Charles Thayer collection, which contains

    e than 1,300 photos that two volunteers worked tocribe over the course o three years. Courtesy of the

    y S. Truman Presidential Library and Museum.

  • 7/29/2019 Volunteer Programs in Archives

    4/90

    Vlur i Archiv: A ovrviw

    Why have volunteers in archives?

    It is in the nature o archives to have

    backlogssometimes huge backlogs. And

    it is an unortunate reality that archives

    are oten understaed. At a time when

    the volume o archival records created is

    increasing monumentally, it is common

    in the U.S. and elsewhere in the world or

    budgets to be cut and paid sta to

    be reduced.

    What attracts volunteers to archives?

    Volunteering at archives appeals to people

    who want to contribute to something

    larger than themselves, something that

    will be here long ater they and theirprogeny are gone. A love o history also

    attracts volunteers to archives. For

    students and those seeking new careers,

    the training they receive and the hands-

    on experience with original records in

    archives are invaluable.

    How do volunteers serve at archives?

    Volunteers are an inusion o energy.

    Teir enthusiasm or preserving and

    providing access to the records, as well astheir drive to work on archival projects,

    can be contagious. Tis can-do attitude

    impacts not only the sta who work with

    volunteers but also other sta at the

    archives.

    Volunteers can oten tackle the valuable

    projects that sta do not have the time

    to complete. Preparing nding aids that

    assist reerence and pull sta as well as

    researchers, or example, contributes to

    the organization as a whole. Conductingholdings maintenance, which can

    consume time and energy, has a similar

    positive eect on the organization and its

    customers.

    Volunteers also serve as advocates or

    archives. Tey get the word out about

    the important role o a repository, public

    programs, and records o genealogical

    value; explain how to research records

    at the archives or online; discuss their

    volunteer projects; and help to recruit

    other like-minded volunteers.

    What should you consider beore

    launching a volunteer project or

    program?

    In some ways, working with volunteers is

    quite similar to working with paid sta

    members. O course, there are also some

    important dierences.

    Beore working with a new volunteer or

    establishing a volunteer program, be able

    to respond to the ollowing questions

    about the purpose and logistics:

    What would you like volunteers to

    do? Te abstract concept o getting a

    volunteer to help is an appealing one.

    But volunteers cant be successul

    without knowing specically what they

    are being asked to do.

    Who will be in charge o the

    volunteers? One person needs to have

    the responsibility o setting out work

    or the volunteers, reviewing that work,

    providing eedbackand ultimately,

    taking responsibility or it.

    Where will the volunteers sit? Do

    the volunteers need desk space? A

    computer? A processing table?

    Do the volunteers need any special

    skills or abilities? Who is best suited

    or this project? Should the volunteers

    have experience handling archival

    material? Will the most appropriate

    volunteers be knowledgeable about

    a particular historical topic? Do thevolunteers need to be able to bend or

    lit objects? Can the necessary training

    be made available to them?

    What sort o training will you need

    to provide or the volunteers to

    be successul? Who will provide the

    training? Will you be able to oer it

    whenever it suits the volunteers, or

    will you need to hold the training at a

    specic time?

    When volunteers come on board, make

    sure you welcome them. Provide a tour

    o your oce area or acility; introduce

    them to other sta members; and explain

    organizational procedures, such as whereto store coats and bags and when and

    where to take a lunch break.

    Make sure the volunteers have all the

    resources necessary or the project, and

    let them know what to do i questions or

    problems arise.

    Remember that one o the major

    dierences between paid and unpaid

    sta is the reason they are working with

    your organization. No matter how much

    they believe in the work you do, paid

    sta come into work each day at least

    in part because they are earning money.

    Volunteers contribute hours or dierent

    reasons. Some volunteers are looking or

    opportunities to be with other people.

    Some are interested in networking and

    developing their proessional skills.

    Some want to eel that they are making a

    dierence by helping an organization they

    support. Some simply nd the work to

    be un. For your organization to succeedwith volunteers, youll need to make

    sure that youre supplying whatever each

    volunteer hopes to gain rom spending

    time with you, whether that is a chance

    to chat with you or with others or an

    opportunity to try out a skill gained in

    graduate school. Feeling appreciated is

    important to all volunteers, regardless

    o their other motivations. As you work

    with volunteers, make sure that you

    thank them and that you express the

    importance o their contributions to your

    organization.

    What are some o the special

    challenges or volunteer programs at

    archives?

    Not all employees at archives are

    supportive o volunteers in archives.

    Tere is a eeling among some sta,

    including supervisors and managers, that

    volunteers diminish the status o the

  • 7/29/2019 Volunteer Programs in Archives

    5/90

    archival proession. Some sta ear that

    volunteers will replace them and take

    away their jobs. As a starting point, a

    commitment rom upper management is

    critical.

    Building trust in the volunteer program

    across the archives at all levels must

    be an ongoing eort by the volunteer

    program manager and all managers.

    Including archivists and other sta in

    volunteer orientation and training helps

    to not only build bridges by providing

    an opportunity or sta to share their

    expertise, but also or sta to get to

    know new volunteers and the knowledge,

    skills, and enthusiasm they bring to the

    organization. Another way to build thecredibility o the volunteer program is

    to regularly share the successes o the

    volunteers and projects supervised by

    sta as a win or the organization.

    Security at archives is critical. At

    government agencies, or example,

    citizenship or specic types o visas and

    background checks may be a requirement.

    Tis process can be time consuming and

    costly and is part o the organizations

    investment in the volunteer program.

    Te role retired archivists play when they

    return as volunteers requires careul

    negotiation not only with the new

    volunteers, but also with the managers

    who supervised the archivists. What

    projects they will work on, where they

    will be located, and what records they

    will have access to are some o the issues

    that must be claried beore the retired

    archivists begin their volunteer service.

    Are volunteer managers and project

    supervisors necessary at archives?

    Yes! For a volunteer program to be

    successul, expectations or volunteers

    must be clear and volunteers

    expectations must be managed starting

    with the application process and

    continuing throughout the volunteers

    experience. Te quality o the orientation

    and initial and ongoing training, as well

    as regular assessments, contribute to

    the quality o the volunteers work and

    experience and, thereore, to the archives

    Project supervision ensures that

    volunteers receive support or the

    projects they work on. Te well-planned

    volunteer projects with clear instructions

    rom the start result in a high-quality

    product and satised volunteers who look

    orward to the next project.

    Vlur i Archiv: A ovrviw (ciud)

  • 7/29/2019 Volunteer Programs in Archives

    6/90

    Archiv ad PrjcDcripi

  • 7/29/2019 Volunteer Programs in Archives

    7/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    Te purpose o the Church History

    Department is to help Gods childrenmake and keep sacred covenants by:

    Keeping and sharing a record o His

    Church and its people;

    Assuring remembrance o Gods hand

    in the lives o His children; and

    Witnessing to and deending the truths

    o the Restoration o the gospel o

    Jesus Christ.

    Te departments core work is divided

    into three areas:

    Collect;

    Preserve; and

    Share.

    Collect: Te Church History Department

    collects all types o records and materials

    related to Church history. Records are

    collected both rom Church entities and

    non-Church entities. Tese records are

    acquired and cataloged to make them

    accessible or researchers.

    Preserve: Proper preservation o the

    collection is a high priority or the

    department. Preservation acilities

    include:

    Granite Mountain Records Vault, which

    contains 2.4 million rolls o amily

    history microlm and other materials;

    Church History Library, which has

    twelve storage rooms that provide

    temperature- and climate-controlled

    storage or records;Museum storage acility, which houses

    objects that are used in creating

    exhibits or the Church History

    Museum; and

    Conservation Lab, which maintains and

    repairs items in the collection.

    Additionally, due to todays increasingly

    automated world, systems are being put

    in place to preserve digital inormation as

    well as physical records and objects.

    Share: Church history inormation is

    shared in a variety o ways:

    Church History Library holdings

    accessible onsite and through our

    online catalog with increasing digital

    content;

    Church History Museum exhibits and

    programs;

    Historic sites; and

    Publications, such as the Joseph Smith

    Papers volumes.

    Te department is structured into six

    components: Administration, Library

    Division, Preservation Division, Museum

    Division, Historic Sites Division, and

    Publications Division. Te departments

    sta consists o 240 employees, 15 to 30

    interns, and 500 to 600 volunteers.

    Church Hiry DparmLar-Day sai Church (LDs)www.lds.org/churchhistory/

    Salt Lake City, Utah

    Project itleJph smih Papr

    Contact

    Dan Gallup

    [email protected]

    (801) 240-8280

    Institutional Information /Purpose Statement:

    Project Details

    Where is the project located within

    your organizational structure

    and who (e.g., archivist, curator,

    volunteer coordinator, or other)

    oversees the project?

    Te project is in the Publications Division

    o the Church History Department. Te

    project is managed by the director o the

    Publications Division and the managing

    editor o the project. Tere is also an

    editorial board that is the governing body

    or the papers project.

    How many volunteers work on the

    project?

    We currently have orty-two volunteers

    working on the project.

    I you have multiple volunteers

    working on the project, how do you

    organize them? For example, do

    you have a lead volunteer; do you

    organize work according to day;

    does each volunteer work on an

    independent piece o the project?

    We have dierent kinds o volunteers:

    Academic interns: Each semester we

    bring in ten to teen unpaid academic

    interns. Tey are assigned to assist a

    historian/researcher.

    http://www.lds.org/churchhistory/mailto:[email protected]:[email protected]://www.lds.org/churchhistory/
  • 7/29/2019 Volunteer Programs in Archives

    8/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    Seasoned historian/researchers:

    Tese volunteers work under the

    direction o a volume editor and the

    managing editor and have specic

    assignments to research and write

    about.

    Full-time and part-time

    missionaries: Tese volunteers aremembers o our church who are called

    as missionaries or six months to two

    years and are assigned to assist on the

    project. Teir work can be managed by

    any o the historians or writers on the

    project.How do you recruit the volunteers?

    We work with the History Department

    at Brigham Young University (BYU) to

    provide academic interns on a semester

    basis. We invite LDS scholars toparticipate as volunteers. We also work

    through the ormal missionary calling

    process.

    Do you have any restrictions on

    who may participate (minimum or

    maximum age, education, experience,

    or other)?

    Our guidelines vary, based on the type o

    volunteering that the person will do.

    Academic Interns: We look or

    students in their junior or senior years

    o study. We also conduct interviews to

    ensure a good t.

    Seasoned historians/researchers:

    Tese individuals need to have a PhD

    in an appropriate eld o study, be

    published, and/or be an authority in

    areas o LDS Church history.

    Missionaries: We request basic

    computer skills and a willingness to do

    basic research. Some missionaries, such

    as retirees rom the department, come

    with signicant experience and can be

    given expanded responsibilities.

    All volunteers must be aithul

    members o the LDS aith.

    How many hours per week does each

    volunteer contribute to the project?

    From eight to orty-plus hours per week.

    Does the project require volunteers

    to have a specic schedule, or is the

    schedule exible?

    Te interns schedules are based on their

    class schedules but are set during their

    internships.

    Most volunteers work during normalwork hours (8:00 a.m. to 5:00 p.m.),

    but the seasoned historians/writers

    have fexible hours that depend on their

    schedules. Volunteers receive access to

    the archives and library during normal

    working hours.

    Where does the work take place?

    Te majority o the work is done on-site

    in the Church History Library. Some

    research and writing could be done at

    peoples homes or at BYU.

    What kinds o equipment does the

    project require?

    Primarily computer equipment is required

    and is provided on-site. Other on-site

    equipment, including microlm readers,

    is also provided.

    What kinds o tasks do the

    volunteers do?

    Many do source checking, and othersdo research associated with a particular

    volume. Others do writing or editing.

    What kind o initial training do your

    volunteers receive?

    Primarily, volunteers receive training on

    using the archives. Some need training

    in the use o hardware and sotware.

    Most know how to do research and are

    productive very quickly.

    We also have standard saety training or

    all employees and volunteers.

    What kinds o ongoing training or

    written instructions do you provide?

    For documentary writing projects, there

    is a signicant amount o collaboration,

    discussion, and input in group settings.

    Tis provides the kind o ongoing training

    and direction that our volunteers need.

    How do you supervise volunteers

    day-to-day work?

    Te employees who are directing the work

    o the volume supervise the day-to-day

    work o the volunteers.

    How do you manage the project? For

    example, how do you track and reportthe projects progress, and how do

    you ensure quality control?

    Tere are requent reviews by the

    management team and volume editors.

    Tere are also reading reviews o

    manuscript drats by the executive

    leadership as each volume develops.

    I the volunteers work with original

    material, how do they access this

    archival material?

    Project employees make all requests or

    documents and oversee and supervise

    the use o the original material by the

    volunteers.

    How do you handle security issues?

    We have very tight security guidelines

    and security protocols in the Church

    History Library. Each volunteer has an

    access badge that is programmed to

    control access throughout the library and

    archives.

    How do you thank the volunteers?

    Appreciation is expressed by their project

    leaders. We recognize them in our

    department meetings. And the human

    resources director conducts an exit

    interview with the volunteers.

    How do you decide i the project

    is a success?

    Tis is a very signicant project spanning

    more than twenty years. Each volume

    is really viewed independently. Sales o

    the volumes are one actor, but more

    importantly, we look at the eedback

    rom the scholarly community on the

    content and its useulness in the study o

    Mormon history.

  • 7/29/2019 Volunteer Programs in Archives

    9/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    Te Harry S. ruman Library, the rst

    presidential library to be created under

    the provisions o the 1955 PresidentialLibraries Act, was established to preserve

    the papers, books, and other historical

    materials relating to ormer President

    Harry S. ruman and to make them

    available to the American people in a

    place suitable or exhibit and research.

    Te core o the librarys research holdings,

    and the principal reason or its existence,

    is its collection o the papers o Harry S.

    ruman. At present, the library has about15 million pages o manuscript materials

    in its custody, consisting principally o

    the White House les or the ruman

    Administration. Tey also include papers

    that document rumans lie and careers

    as a armer, soldier, businessman, local

    politician, U.S. senator, vice president

    and ormer president. In addition to its

    manuscript collections, the library has an

    audiovisual collection, and it establishedan oral history project in 1961 in an eort

    to ll the gaps in the written record. More

    than 13,000 researchers have visited the

    librarys research acilities since 1959.

    Te library is located in Independence,

    Missouri, President rumans hometown.

    Harry s. truma Pridial Library ad Muum(National Archives and Records Administration)

    http://www.trumanlibrary.org/

    Independence, Missouri

    Project itle

    oli Phgraph DaabaContact

    Tammy Kelly

    [email protected]

    (816) 268-8242

    Institutional Information

    Project Details

    Where is the project located within

    your organizational structure

    and who (e.g., archivist, curator,

    volunteer coordinator, or other)

    oversees the project?

    Archivist and audiovisual archivist.

    How many volunteers work on the

    project?

    Five to six volunteers.

    I you have multiple volunteers

    working on the project, how do youorganize them? For example, do

    you have a lead volunteer; do you

    organize work according to day;

    does each volunteer work on an

    independent piece o the project?

    It depends on the volunteers skill sets

    and what they like to do. As this project

    involves work with computers, volunteers

    who dont like working with technology

    can do research on the photos. Some

    volunteers are comortable using the

    scanner, but dont like having to describe

    photos, so they just scan and build up a

    pool o images that other volunteers can

    work rom to enter descriptions. Some

    volunteers like to work on all aspects o

    the project: scanning, researching, and

    describing the photos.

    Many o our photos come rom

    manuscript collections, so volunteers

    who work on images rom start to nish

    tend to work on those that originated

    in manuscript collections, and they

    just work on that collectionassigning

    accession numbers, scanning, and

    describing. Once they nish a collection,

    we get another one rom our backlog and

    start again. We have a large backlog, but

    we also have a large number o photos

    that have already been accessioned and

    described. Volunteers who work on

    parts o the project tend to work with

    these photos. We have a volunteer who

    just pulls boxes o photos in chronologica

    accession number order and scans them,

    and other volunteers who then take those

    photos and enter the descriptions that

    have already been completed into the

    appropriate elds in our database.

    How do you recruit the volunteers?

    When someone applies to be a volunteer,

    the volunteer coordinator provides a brie

    description o the various projects that

    we have available. I this description is

    o interest, the applicant meets with thearchivists responsible, who then go over

    the project in urther detail.

    Do you have any restrictions on

    who may participate (minimum or

    maximum age, education, experience,

    or other)?

    Yes, volunteers must be at least sixteen

    years old and must be either citizens o

    the United States, permanent residents, or

    holders o an A-1 or A-2 diplomatic visa.

    http://www.trumanlibrary.org/mailto:[email protected]:[email protected]://www.trumanlibrary.org/
  • 7/29/2019 Volunteer Programs in Archives

    10/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    How many hours per week does each

    volunteer contribute to the project?

    Most volunteers work at least three

    hours; some work or up to ve hours

    each week.

    Does the project require volunteers

    to have a specic schedule, or is theschedule exible?

    We dont require a specic schedule;

    however, many volunteers tend to come

    on specic days.

    Where does the work take place?

    Volunteers work in the oces o the

    archives sta.

    What kinds o equipment does the

    project require?

    Te project requires computers and at

    least one scanner. Computer programs

    include the scanner sotware, Adobe

    Photoshop, and our custom-designed

    database program.

    What kinds o tasks do the

    volunteers do?

    Volunteers undertake the ollowing tasks:

    Assigning accession numbers (under

    guidance o archivists);

    Numbering photos and placing them in

    photo sleeves;

    Scanning photos (which are prooed by

    the archivists);

    Conducting research in the librarys

    manuscript collections or inormation

    about the photos; and

    Describing the photos, either using

    previously written descriptions or

    writing them rom scratch.

    What kind o initial training do thevolunteers receive?

    We train them on photo-handling

    procedures, how to scan photos, and the

    process o entering a prewritten photo

    description into the database. Depending

    on the level o interest they express,

    we then can show volunteers how to

    describe photos that do not already have

    descriptions.

    What kinds o ongoing training or

    written instructions do you provide?

    We have a written process or entering

    photo descriptions into the database thatgoes through the requirements o each

    eld step-by-step, and volunteers reer

    back to that. Archivists are also available

    to answer questions that may come up

    about specic photos or how to word a

    description.

    How do you supervise volunteers

    day-to-day work?

    When volunteers rst start, every photo

    that is scanned is checked against the

    original to ensure that it is a aithul

    representation o the original. Once they

    have been scanning photos or a while,

    scans will be spot-checked beore being

    added to the database. All descriptions

    are checked or spelling and accuracy

    by one o the archivists beore they

    are veried and added to our online

    photograph database.

    How do you manage the project? For

    example, how do you track and report

    the projects progress, and how do

    you ensure quality control?

    Lists are kept o all active photo collection

    projects. All the lists have our elds:

    what photos have been scanned and how

    many there are; when they have been

    sent to the server; when the volunteer

    has completed description; and when

    they are veried by an archivist. Tis goes

    or both photos rom our chronological

    collection and newly described photos

    that are removed rom the backlog. Techronological list cuts o at the end o

    the scal year when the photos were

    originally accessioned; each backlog

    collection has its own list. Photos are not

    actually counted as being added until they

    are veried by an archivist.

    I the volunteers work with original

    material, how do they access this

    archival material?

    A member o the archives sta pulls

    this material or volunteers. All

    volunteers have completed holdings

    security trainingwhich is mandated

    by the National Archives and Records

    Administrationand a member o the

    archives sta is usually present with the

    volunteers when they are working on

    this project.

    How do you handle security issues?

    As mentioned above, all volunteers

    have to complete holdings security

    training and have background checks

    and ngerprints taken. A member o

    the archives sta is usually present withvolunteers, whether they are scanning

    or describing photos. Newer volunteers

    are typically not let alone with original

    materials or any length o time.

    How do you thank the volunteers?

    Our volunteer coordinator plans various

    dinners and gatherings or volunteers

    that work in all departments, and the

    library participates in National Volunteer

    Week, when we recognize our volunteers

    on our website and in the museum and

    library lobbies.

    How do you decide i the project

    is a success?

    By the continued growth o the number

    o photos available on our website and the

    shrinking o our backlog o unprocessed

    photos.

  • 7/29/2019 Volunteer Programs in Archives

    11/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    Te Indiana Historical Societys Library

    and Archives has teen ull-time and six

    part-time (including paid interns) sta

    members. In addition, we have teen totwenty volunteers.

    Te library and archives mission (within

    the IHS mission as Indianas Storyteller)

    is comprised o three integral parts:

    Collecting materials on Indiana

    history rom all time periods and in all

    archival ormats.

    Preserving

    the materials or uturegenerations.

    Making available the materials to

    anyone interested in Indiana and

    Midwestern history.

    For more inormation, visit

    http://www.indianahistory.org/about

    or http://www.indianahistory.org/our-

    collections/library-and-archives

    Idiaa Hirical sciyhttp://www.indianahistory.org/

    Indianapolis, Indiana

    Project itle

    Dacciig

    Contact

    Steve Haller, Senior Director o Collections & [email protected]

    (317) 234-0034

    Institutional Information

    Project Details

    Where is the project located within

    your organizational structure,

    and who (e.g., archivist, curator,

    volunteer coordinator, or other)oversees the project?

    Our deaccession volunteer reports to

    the registrar (who reports to the senior

    director) and is supervised by the

    department administrative assistant (who

    reports to senior director).

    How many volunteers work on the

    project?

    One volunteer works on this project.

    I you have multiple volunteers

    working on the project, how do you

    organize them? For example, do

    you have a lead volunteer; do you

    organize work according to day;

    does each volunteer work on an

    independent piece o the project?

    N/A

    How do you recruit the volunteers?

    Responsibility or recruiting volunteers

    alls to the volunteer coordinator inhuman resources.

    Do you have any restrictions on

    who may participate (minimum or

    maximum age, education, experience,

    or other)?

    We restrict volunteering to adults.

    Additionally, prospective volunteers must

    have skills that match the job description

    and the physical requirements o the

    position. Our human resources oce

    conducts a background check.

    How many hours per week does each

    volunteer contribute to the project?

    Te volunteer spends about our hours

    per week on the project.

    Does the project require volunteers

    to have a specic schedule, or is the

    schedule exible?

    Volunteers must keep a specic schedule.

    Where does the work take place?

    Te volunteering is perormed in an open

    oce area and in deaccession storage.

    What kinds o equipment does the

    project require?

    A computer and telephone are used.

    What kinds o tasks do the

    volunteers do?

    Volunteers work is directed by the

    department administrative assistant

    under the registrars supervision. Using

    preapproved lists, volunteers enter

    inventories o deaccessioned items into

    a spreadsheet. Volunteers then search

    or prospective new homes (in-state

    or out-o-state) or the deaccessioned

    items. Initial contacts are then made

    by either email or telephone to gauge

    interest in the items. Prospective new

    homes are reviewed with the registrar or

    appropriateness. Volunteers also assist

    the administrative assistant in packing

    and shipping approved materials.

    http://www.indianahistory.org/abouthttp://www.indianahistory.org/our-collections/library-and-archiveshttp://www.indianahistory.org/our-collections/library-and-archiveshttp://www.indianahistory.org/mailto:[email protected]:[email protected]://www.indianahistory.org/http://www.indianahistory.org/our-collections/library-and-archiveshttp://www.indianahistory.org/our-collections/library-and-archiveshttp://www.indianahistory.org/about
  • 7/29/2019 Volunteer Programs in Archives

    12/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    What kind o initial training do you

    provide the volunteers?

    Volunteers are trained in inventory

    control and mail room operations as

    needed.

    What kinds o ongoing training or

    written instructions do you provide?

    N/A

    How do you supervise volunteers

    day-to-day work?

    Te registrar checks and reviews all work.

    How do you manage the project? For

    example, how do you track and report

    the projects progress, and how do

    you ensure quality control?

    Te senior director periodically

    monitors results with the registrar and

    administrative assistant.

    I the volunteers work with original

    material, how do they access this

    archival material?

    Not applicable, since volunteers use

    duplicate material.

    How do you handle security issues?

    We use a badge access system.

    How do you thank the volunteers?

    HR has an annual event to thank

    volunteers. We also oten inormally

    thank our volunteers.

    How do you decide i the project

    is a success?

    Success is visible when there is an

    increase in the available space or new

    collections.

  • 7/29/2019 Volunteer Programs in Archives

    13/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    Te Societys Library and Archives

    has teen ull-time and six part-time

    (including paid interns) sta members.

    In addition, we have teen to twenty

    volunteers.

    Te Library and Archives mission (within

    IHS mission as Indianas Storyteller) is

    comprised o three integral parts:

    Collecting materials on Indiana

    history rom all time periods and in all

    archival ormats

    Preserving the materials or uture

    generationsMaking available the materials to

    anyone interested in Indiana and

    Midwestern history

    For more inormation, visit

    http://www.indianahistory.org/about

    or http://www.indianahistory.org/our-

    collections/library-and-archives.

    Idiaa Hirical sciyhttp://www.indianahistory.org/

    Project itle

    oral Hiry tracripi

    ContactSteve Haller, Senior Director o Collections & Library

    [email protected]

    (317) 234-0034

    Institutional Information

    Project Details

    Where is the project located within

    your organizational structure,

    and who (e.g., archivist, curator,

    volunteer coordinator, or other)

    oversees the project?

    Oral history transcription volunteers

    report to the director o manuscript and

    visual collections (who reports to the

    senior director).

    How many volunteers work on the

    project?

    One or two volunteers help with

    transcriptions.

    I you have multiple volunteersworking on the project, how do you

    organize them? For example, do

    you have a lead volunteer; do you

    organize work according to day;

    does each volunteer work on an

    independent piece o the project?

    Te volunteers work on dierent days and

    on separate projects.

    How do you recruit the volunteers?

    Te human resources volunteer

    coordinator recruits volunteers.

    Do you have any restrictions onwho may participate (minimum or

    maximum age, education, experience,

    or other)?

    Te volunteer must be an adult, must

    have skills that match the job description,

    must undergo a background check by HR,

    etc.

    How many hours per week does each

    volunteer contribute to the project?

    Each volunteer spends about our hours

    per week on the project.

    Does the project require volunteers

    to have a specic schedule, or is the

    schedule exible?

    Volunteers must keep a specic schedule.

    Where does the work take place?

    Te volunteering is perormed in an open

    oce area.

    What kinds o equipment does theproject require?

    ranscribing oral histories requires a

    computer and audio transcription devices

    (the specic type depends on whether the

    media is tape or digital).

    What kinds o tasks do the

    volunteers do?

    Tese volunteers listen to recordings o

    oral histories and transcribe what they

    hear.

    What kind o initial training do the

    volunteers receive?

    Volunteers are trained on equipment use

    and editorial standards.

    What kinds o ongoing training or

    written instructions do you provide?

    N/A

    http://www.indianahistory.org/abouthttp://www.indianahistory.org/our-collections/library-and-archiveshttp://www.indianahistory.org/our-collections/library-and-archiveshttp://www.indianahistory.org/mailto:[email protected]:[email protected]://www.indianahistory.org/http://www.indianahistory.org/our-collections/library-and-archiveshttp://www.indianahistory.org/our-collections/library-and-archiveshttp://www.indianahistory.org/about
  • 7/29/2019 Volunteer Programs in Archives

    14/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    How do you supervise volunteers

    day-to-day work?

    Te director checks work rom time to

    time.

    How do you manage the project? For

    example, how do you track and report

    the projects progress, and how doyou ensure quality control?

    Te director checks work rom time to

    time.

    I the volunteers work with original

    material, how do they access this

    archival material?

    Not applicable, since volunteers use

    duplicate material.

    How do you handle security issues?

    Volunteers use a badge access system.

    How do you thank the volunteers?

    HR has an annual event to thank

    volunteers. We also inormally thank

    them oten.

    How do you decide i the project

    is a success?

    An increase in accessible oral histories

    indicates that the project was a success.

  • 7/29/2019 Volunteer Programs in Archives

    15/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    naial Archiv a Cllg Park(National Archives and Records Administration)

    http://www.archives.gov/dc-metro/college-park/

    College Park, Maryland

    Project itle

    oli Idxig f Viam Ui Award (4 sri) fr Fld3.cm Digiizai PrjcContacts

    Mary Rephlo, NARA Liaison with Fold3.com

    [email protected]

    Clif Snyder, Supervisory Archivist

    [email protected]

    Judy Luis-Watson, Volunteer Coordinator

    [email protected]

    (301) 837-3002

    Institutional Information

    Te National Archives at College Park is

    the largest modern archives in the world.

    We have approximately six hundred

    employees, two hundred contractors,

    as well as seventy-ve volunteers. Te

    building houses textual and microlm

    records rom most ederal government

    civilian agencies, army records dating

    rom World War I, naval records dating

    rom World War II, still pictures, motion

    pictures, sound and video records,

    cartographic and architectural holdings,

    as well as electronic records.

    Te National Archives and Records

    Administration (NARA) comprises

    orty-seven acilities nationwide that

    include our records centers, regional

    archives, Presidential libraries, and the

    Oce o the Federal Register. Nationwide

    at NARA, we have approximately 3,000

    employees and 1,600 volunteers.

    Project Details

    Where is the project located within

    your organizational structure

    and who (e.g., archivist, curator,

    volunteer coordinator, or other)

    oversees the project?

    Tis project was completed in 2010. Te

    lead volunteer worked with the volunteer

    coordinator who communicated with ourNARA representative when we needed

    more immediate technical assistance

    rom our partner organization Fold3.com.

    Te archivist responded to any issues

    regarding the original records and

    scanned images.

    How many volunteers work on the

    project?

    A team o ve volunteers collaborated on

    this project.

    I you have multiple volunteers

    working on the project, how do you

    organize them? For example, do

    you have a lead volunteer; do you

    organize work according to day;

    does each volunteer work on an

    independent piece o the project?

    On a printed sheet, volunteers signedup or a box to work on, indicating the

    date. At the end o the day, they indicated

    whether or not they had completed the

    box or were in progress. When working

    online, they signed up and selected a

    section o records to index. Te lead

    volunteer coordinated this team project

    in collaboration with the volunteer

    coordinator.

    How do you recruit the volunteers?

    Volunteers nd us through our website

    www.archives.gov, www.volunteermatch

    .org, and by word o mouth. We also list

    our volunteer opportunities on websites

    o adjacent cities in Maryland.

    Te volunteer coordinator discussed this

    project with several volunteers whose

    technical skills and interests matched the

    project. While two volunteers emerged as

    potential leads, one agreed to serve as the

    lead volunteer and stayed with the project

    to completion. All the volunteers were

    already a part o the volunteer corps and

    were delighted to undertake this project.

    For most o them, this was just one o the

    projects they worked on regularly.

    http://www.archives.gov/dc-metro/college-park/mailto:[email protected]:[email protected]:[email protected]://www.archives.gov/http://www.volunteermatch.org/http://www.volunteermatch.org/http://www.volunteermatch.org/http://www.volunteermatch.org/http://www.archives.gov/mailto:[email protected]:[email protected]:[email protected]://www.archives.gov/dc-metro/college-park/
  • 7/29/2019 Volunteer Programs in Archives

    16/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    Do you have any restrictions on

    who may participate (minimum or

    maximum age, education, experience,

    or other)?

    Volunteers must be comortable with

    computers and be very detail-oriented. All

    NARA volunteers must be at least sixteen

    years o age. Volunteers also must be U.S.

    citizens, legal resident aliens, or holders

    o a type A1 or A2 diplomatic visa.

    How many hours per week does each

    volunteer contribute to the project?

    Most volunteered our to six hours a

    week. Te lead volunteer was able to work

    at home and contributed many hours o-

    site.

    Does the project require volunteers

    to have a specic schedule, or is the

    schedule exible?

    Schedules were fexible.

    Where does the work take place?

    Volunteers worked mostly in thevolunteer oce, which is a processing

    space, but sometimes also at home.

    What kinds o equipment does the

    project require?

    Computers with Internet access have to

    meet the specications o the partnering

    organization iarchives.com.

    What kinds o tasks do the

    volunteers do?

    Box review: Compare the computer

    images with the contents o the box to

    determine i there are any pages in the

    box that were not scanned or are out o

    order.

    Image Quality: Check that image

    quality is comparable to the actual

    document and that the image is

    properly centered in the black border

    space.

    Metadata Entry: Enter the three

    elements identiying the award using

    the keyboard: 1) Award type, 2) Unit

    Designation, 3) Date-year

    What kind o initial training do you

    provide the volunteers?

    All volunteers participate in sixteen hours

    o orientation to the National Archives, as

    well as training in holdings maintenance

    and records handling, and holdings

    protection.

    What kinds o ongoing training or

    written instructions do you provide?

    For this project, Fold3.com sta

    conducted an on-site training using their

    sotware or a group o volunteers as

    well as sta overseeing the project. As

    the project evolved, the lead volunteer

    in collaboration with the volunteer

    coordinator prepared written instructions

    or the team.

    How do you supervise volunteers

    day-to-day work?

    Te volunteer coordinator worked

    closely with the lead volunteer to oversee

    production. Tey provided updates to

    archival sta.

    How do you manage the project? For

    example, how do you track and report

    the projects progress, and how do

    you ensure quality control?

    Te lead volunteer regularly provided

    status updates and inormed the

    volunteer coordinator o technical issues

    that needed to be resolved. Regular

    project updates allowed sta to track the

    progress o the project.

    I the volunteers work with original

    material, how do they access this

    archival material?

    In some cases, the archivist delivered

    the boxes o records ater they hadbeen scanned by Fold3.com sta in the

    research acility. At other times, the

    lead volunteer or volunteer coordinator

    picked up the boxes rom the research

    acility. Since the volunteer oce is a

    secure processing space, the boxes were

    stored in the room during the project. Te

    supervising archivist delivered the boxes

    back to the stacks.

    How do you handle security issues?

    All volunteers undergo a ederal

    background investigation (National

    Agency Check o Inquiries). In addition,

    or this project, the sign-out sheet and

    the database kept a record o which

    volunteer worked on which box and when

    the box was completed. Other volunteers

    and sta work in close proximity, which

    supports good security and records-

    handling practices.

    How do you thank the volunteers?

    We make a practice o expressing

    gratitude and words o encouragement

    to each volunteer on a daily basis. We

    celebrate volunteers at a luncheon,

    a thank-you party during National

    Volunteer Week, occasional milestones

    celebrations, as well as smaller socials.

    Volunteers also receive a 20 percent

    discount at the archives store.

    How do you decide i the project

    is a success?

    Tis project comprising 119 boxes,

    or example, was completed to the

    satisaction o NARA sta as well as

    Fold3.com sta, and researchers have

    been using the data online. Te work

    exceeded expectations because o the

    keen attention to detail o the team

    and the lead volunteers dedication and

    patience.

    obert Gaugler, lead volunteer or the Online Indexing o

    ietnam Unit Awards or Fold3.com Digitization Project.ourtesy of the National Archives at College Park, MD. 2012.

  • 7/29/2019 Volunteer Programs in Archives

    17/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    naial Archiv a Cllg Park(National Archives and Records Administration)

    http://www.archives.gov/dc-metro/college-park/

    College Park, Maryland

    Project itle

    Rarrag ad R-labl Rcrd Grup 407, WWII oprai Rpr Fil Ui,ery 427F Cury Fil, 19411948

    Contact

    Becky Collier, Supervisory Archivist

    [email protected]

    (301) 837-1601

    Institutional Information

    Te National Archives at College Park is

    the largest modern archives in the world.We have approximately six hundred

    employees, two hundred contractors,

    as well as seventy-ve volunteers. Te

    building houses textual and microlm

    records rom most ederal government

    civilian agencies, army records dating

    rom World War I, naval records dating

    rom World War II, still pictures, motionpictures, sound and video records,

    cartographic and architectural holdings,

    as well as electronic records.

    Te National Archives and Records

    Administration (NARA) comprises

    orty-seven acilities nationwide that

    include our records centers, regionalarchives, presidential libraries, and the

    Oce o the Federal Register. Nationwide

    at NARA, we have approximately 3,000

    employees and 1,600 volunteers.

    Project Details

    Where is the project located within

    your organizational structure,and who (e.g., archivist, curator,

    volunteer coordinator, or other)

    oversees the project?

    Tis project was completed in 2011. Te

    reerence supervisory archivist provided

    training and supervised the project.

    How many volunteers work on the

    project?

    One volunteer worked on this project.

    I you have multiple volunteers

    working on the project, how do you

    organize them? For example, do

    you have a lead volunteer; do you

    organize work according to day;

    does each volunteer work on an

    independent piece o the project?

    N/A

    How do you recruit the volunteers?

    Volunteers nd us through our website,www.archives.gov, www.volunteermatch

    .org, and via word o mouth. We also list

    our volunteer opportunities on websites

    o adjacent cities in Maryland.

    Te volunteer coordinator discussed

    this project with the volunteer because

    it matched the persons skill level and

    interest. Te volunteer who was already

    on board and working on other projects

    was delighted to undertake this project.

    Do you have any restrictions on

    who may participate (minimum or

    maximum age, education, experience,

    or other)?

    Te volunteer had to have a background

    in archival practices and experience with

    arrangement projects. NARA volunteers

    must be at least sixteen years o age. Tey

    also must be U.S. citizens, legal resident

    aliens, or holders o a type A-1 or A-2

    diplomatic visa.

    How many hours per week does each

    volunteer contribute to the project?Tis volunteer contributed about eight to

    twelve hours per week to this project.

    Does the project require volunteers

    to have a specic schedule, or is the

    schedule exible?

    Te schedule was fexible.

    Where does the work take place?

    Te volunteer worked in the volunteer

    oce, which is a secure processing space,and in the stacks where this record group

    is stored.

    What kinds o equipment does the

    project require?

    A computer with appropriate sotware

    and access to shared drives, as well as

    labels or boxes, were required.

    http://www.archives.gov/dc-metro/college-park/mailto:[email protected]://www.archives.gov/http://www.volunteermatch.org/http://www.volunteermatch.org/http://www.volunteermatch.org/http://www.volunteermatch.org/http://www.archives.gov/mailto:[email protected]://www.archives.gov/dc-metro/college-park/
  • 7/29/2019 Volunteer Programs in Archives

    18/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    What kinds o tasks do the

    volunteers do?

    Volunteers completed the ollowing

    tasks:

    Identiy contents o olders;-Update older titles to refect-contents and include country

    name rst;

    Provide new older list with-proposed title changes to archivist;

    Based on agreement, rearrange-records alphabetically by name

    o country and thereunder,

    alphabetically by type o record;

    Re-label boxes to refect new-arrangement; and

    Provide archivist with electronic-version o older listing and box

    listing refecting new arrangement.What kind o initial training did the

    volunteers receive?

    All volunteers participate in sixteen

    hours o orientation to the National

    Archives and receive training in holdings

    maintenance and records handling as well

    as holdings protection.

    What kinds o ongoing training or

    written instructions do you provide?

    For this project, the archivist explained

    the project within its larger context,

    instructed the volunteer on the location

    o the records, and was available to

    answer any questions.

    How do you supervise volunteers

    day-to-day work?

    Te volunteer coordinator supervised the

    day-to-day work and served as liaisonbetween the volunteer and archivist. Te

    volunteer also provided regular updates

    to the archivist.

    How do you manage the project? For

    example, how do you track and report

    the projects progress, and how do

    you ensure quality control?

    Regular conversations with the volunteer

    enabled the volunteer coordinator to

    provide advice and keep track o the

    projects progress. Regular project

    updates allowed the archivist to ensure

    that the project was being done correctly.

    I the volunteers work with original

    material, how do they access this

    archival material?

    Te volunteer had access to the stacks in

    which the records were stored.

    How do you handle security issues?

    All volunteers undergo a backgroundinvestigation (National Agency Check

    o Inquiries). Stack access is only

    provided to a volunteer or the time

    that the individual works on a project

    that requires access to the records. Te

    supervisory archivist requests stack

    access or volunteers. Original records are

    stored in the volunteer oce, which is a

    secure processing space. Other volunteers

    and sta work in close proximity, whichsupports good security and records

    handling practices. When exiting the

    building, volunteers, like sta, go through

    a bag search.

    How do you thank the volunteers?

    We make a practice o expressing

    gratitude and words o encouragement

    to each volunteer on a daily basis. We

    celebrate volunteers at a luncheon,

    a thank-you party during National

    Volunteer Week, occasional milestonescelebrations, as well as smaller socials.

    Volunteers also receive a 20-percent

    discount at the archives store.

    How do you decide i the project

    is a success?

    Tis project was completed to the

    satisaction o the supervising archivist,

    and the records are accessible to

    researchers and sta.

    assie Ghee, docent and leadolunteer or the ongoingolume Preservation Project,

    th records o oreignrvice posts. Courtesy of the

    ational Archives at College

    rk, MD. 2008.

    Howard Waterworth is part o alarge team o volunteers processingand conducting holdings

    maintenance on the records o theAmerican Expeditionary Forces World War I. Courtesy of the National

    Archives at College Park, MD. 2012.

    Lisa Covi, docent and sta aide, hasvolunteered on several projects,including an item-level fnding

    aid o Panama Canal applicationsor photo-metal checks and a boxlisting o World War II operations

    reports. Courtesy of the NationalArchives at College Park, MD. 2012.

    Robin Brown is part o a team ovolunteers developing an item-level fnding aid o the 101st

    Airborne Division Awards casefles during the Vietnam War.Courtesy of the National Archives

    at College Park, MD. 2012.

    Sarah Barton, docent and staide, has volunteered on searchival projects, including

    researching and writing lettresponse to reerence requShe has served on the boar

    the National Archives VolunAssociation. Courtesy of theNational Archives at College

    MD. 2011.

  • 7/29/2019 Volunteer Programs in Archives

    19/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    naial Archiv a Fr Wrh(National Archives and Records Administration)

    http://www.archives.gov/southwest/

    Fort Worth, exas

    Project itle

    Aiig ParContact

    Jenny Sweeney, Education Specialist

    [email protected]

    (817) 831-5917

    Institutional Information

    Te National Archives at Fort Worth

    is made up o two acilities: the John

    Burgess acility, where we hold ouroriginal records, and the Montgomery

    Plaza acility, where we have a research

    room with public access computers and

    microlm readers. Te Montgomery

    Plaza acility is mainly used by genealogyresearchers. Altogether, we have nine

    ull-time employees and two part-time

    student employees. We have more

    than 115 cubic eet o ederal records

    rom exas, Oklahoma, Louisiana, andArkansas.

    Project Details

    Where is the project located within

    your organizational structure

    and who (e.g., archivist, curator,

    volunteer coordinator, or other)

    oversees the project?

    Te education specialist oversees thisproject at our Montgomery Plaza

    location.

    How many volunteers work on the

    project?

    Seventeen volunteers work on this

    project.

    I you have multiple volunteers

    working on the project, how do you

    organize them? For example, do

    you have a lead volunteer; do youorganize work according to day;

    does each volunteer work on an

    independent piece o the project?

    Te work is organized according to day

    the volunteers each do the same kinds o

    work and just pick up where the others

    let o.

    How do you recruit the volunteers?

    Our recent opening o Montgomery

    Plaza required us to recruit volunteers.

    Tere was an article about the opening

    o the space in our local paper, and

    the writer made note that we wouldneed volunteers. Tis is how we got the

    majority o our volunteers, and most o

    them help patrons with amily history

    research. Te special projects volunteers

    all started out helping patrons and either

    asked or urther responsibility, or we

    thought they would be good on the

    specic project and asked them i they

    would be interested.

    We gain volunteers when individuals

    inquire about volunteering. Otherwise,we have not done any active recruiting

    lately.

    Do you have any restrictions on

    who may participate (minimum or

    maximum age, education, experience,

    or other)?

    Volunteers must be at least sixteen years

    old and must be either citizens o the

    United States, permanent residents, or

    holders o an A-1 or A-2 diplomatic visa.

    Also, we ask that each volunteer works at

    least a our-hour shit per week.

    How many hours per week does each

    volunteer contribute to the project?

    Generally the volunteers work our hours

    a week.

    Does the project require volunteers

    to have a specic schedule, or is the

    schedule exible?

    Te schedule is fexible.

    Where does the work take place?

    Volunteers who work with patrons help at

    our Montgomery Plaza acility.

    What kinds o equipment does the

    project require?

    N/A

    What kinds o tasks do the

    volunteers do?

    Most o our volunteers assist patrons

    with amily history research. Tey also

    greet patrons, answer the phones when

    http://www.archives.gov/southwest/mailto:[email protected]:[email protected]://www.archives.gov/southwest/
  • 7/29/2019 Volunteer Programs in Archives

    20/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    necessary, and help with any other minor

    tasks that arise.

    wo volunteers also work on creating an

    index or naturalizations in several o the

    exas courts. Te education specialist

    oversees this project.

    We have one volunteer who works mostlyon research and creating text or an

    upcoming online exhibit and blog. Te

    archives director and education specialist

    jointly oversee this project.

    What kind o initial training do the

    volunteers receive?

    Te initial training relates to what the

    National Archives is and what type o

    work we do. We also provide them with

    training on the holdings in our region

    that are most used, such as the Dawes

    records.

    What kinds o ongoing training or

    written instructions do you provide?

    We periodically provide training related to

    specic records, such as the recent release

    o the 1940 Census, etc. We provide them

    with nding aids.

    Some upcoming training on Dawes

    records will include exercises or them to

    practice using Native American records.

    How do you supervise volunteers

    day-to-day work?

    We check in on them to see i they need

    anything. I there is something that they

    need, they are welcome to come to us at

    any time.

    How do you manage the project? For

    example, how do you track and report

    the projects progress, and how do

    you ensure quality control?

    We periodically check in on the volunteers

    and look at the work they are doing. Wespot-check or quality control on the

    projects.

    I the volunteers work with original

    material, how do they access this

    archival material?

    N/A

    How do you handle security issues?

    Volunteers at our Montgomery Plaza

    work with microlm and public access

    computers, so there are no records

    security issues.

    How do you thank the volunteers?

    We recently held a Volunteer Appreciation

    Extravaganza where we had a potluck

    luncheon and gave the volunteers

    certicates o appreciation and NARA

    volunteer pins. Troughout the year, we

    provide them with little treats and notes

    o thanks.

    How do you decide i the project is a

    success?

    Success is reached when the project is

    complete.

    olunteer Bunnye Porter assists a patron in the

    enealogical Research Room. Courtesy of theational Archives at Fort Worth.

    The Montgomery Plaza acility o the National

    Archives at Fort Worth. Courtesy of the NationalArchives at Fort Worth.

    Volunteer Lonny Porter gives a helping hand to a v

    at the Genealogical Research Room. Courtesy of thNational Archives at Fort Worth.

  • 7/29/2019 Volunteer Programs in Archives

    21/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    naial Archiv a Fr Wrh(National Archives and Records Administration)

    http://www.archives.gov/southwest/

    Fort Worth, exas

    Project itle

    Prcig Cfdra Cur RcrdContact

    Jenny Sweeney

    [email protected]

    (817) 831-5917

    Institutional Information

    Te National Archives at Fort Worth

    is made up o two acilities: the John

    Burgess acility, where we hold ouroriginal records, and the Montgomery

    Plaza acility, where we have a research

    room with public access computers and

    microlm readers. Te Montgomery

    Plaza acility is mainly used by genealogyresearchers. Altogether, we have nine

    ull-time employees and two part-time

    student employees. We have more

    than 115 cubic eet o ederal records

    rom exas, Oklahoma, Louisiana, andArkansas.

    Project Details

    Where is the project located within

    your organizational structure

    and who (e.g., archivist, curator,

    volunteer coordinator, or other)

    oversees the project?

    Te archives director oversees this projectat the John Burgess acility.

    How many volunteers work on the

    project?

    wo volunteers help process Conederate

    court records.

    I you have multiple volunteers

    working on the project, how do you

    organize them? For example, do

    you have a lead volunteer; do you

    organize work according to day;does each volunteer work on an

    independent piece o the project?

    Te work is organized according to day

    the volunteers each do the same kinds o

    work and just pick up where the others

    let o.

    How do you recruit the volunteers?

    We gain volunteers when individuals

    inquire about volunteering. We have

    not otherwise done any active recruiting

    lately.

    Do you have any restrictions on

    who may participate (minimum or

    maximum age, education, experience,

    or other)?

    Volunteers must be at least sixteen years

    old and must be either citizens o the

    United States, permanent residents, or

    holders o an A-1 or A-2 diplomatic visa.

    Also, we ask that each volunteer works at

    least a our-hour shit per week.

    How many hours per week does each

    volunteer contribute to the project?

    Generally the volunteers work our hours

    a week.

    Does the project require volunteers

    to have a specic schedule, or is the

    schedule exible?

    Te schedule is fexible.

    Where does the work take place?

    Te extual Research Room at our John

    Burgess acility.

    What kinds o equipment does the

    project require?

    Tey are currently taking notes on

    inormation rom court cases and key

    that inormation into a database on a

    National Archives computer. Te workalso requires olders, boxes, etc.

    What kinds o tasks do the

    volunteers do?

    Tese volunteers physically process

    records and then record rom them the

    inormation we need to create an index o

    the records.

    What kind o initial training do

    volunteers receive?

    Te initial training relates to what the

    National Archives is and what type o

    work we do.

    What kinds o ongoing training or

    written instructions do you provide?

    N/A

    http://www.archives.gov/southwest/mailto:[email protected]:[email protected]://www.archives.gov/southwest/
  • 7/29/2019 Volunteer Programs in Archives

    22/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    How do you supervise volunteers

    day-to-day work?

    We check in on them to see i they need

    anything. I there is something that they

    need, they are welcome to come to us at

    any time.

    How do you manage the project? Forexample, how do you track and report

    the projects progress, and how do

    you ensure quality control?

    We periodically check in on the volunteers

    and look at the work they are doing. We

    spot-check or quality control on the

    projects.

    I the volunteers work with original

    material, how do they access this

    archival material?

    Archivists or archives technicians pull the

    records or them. Tey use this material

    in the extual Research Room just as any

    researcher would.

    How do you handle security issues?

    Luckily, we have not had any security

    issues with volunteers. Since they are

    using the archival materials in the

    research room, they are monitored just

    like regular researchers.

    How do you thank the volunteers?

    We recently held a Volunteer Appreciation

    Extravaganza where we had a potluck

    luncheon and gave the volunteers

    certicates o appreciation and NARA

    volunteer pins. Troughout the year, we

    provide them with little treats and notes

    o thanks.

    How do you decide i the project is a

    success?

    Completion o the project indicates that it

    is a success.

  • 7/29/2019 Volunteer Programs in Archives

    23/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    naial Archiv Buildighttp://www.archives.gov/dc-metro/washington/

    (National Archives and Records Administration)

    Washington, D.C.

    Project itle

    Idxig Buy Lad RcrdContact

    Rebecca Martin

    [email protected]

    (202) 357-5272

    Institutional Information

    Te National Archives Building is located

    in downtown Washington, D.C. One o

    more than three dozen acilities operatedby the National Archives and Records

    Administration, the National Archives

    Building is the agencys rst home.

    Constructed in the 1930s, the structure

    is located near the National Mall and

    houses the Declaration o Independence,

    the Constitution, and the Bill o Rights.More than one million people visit the

    sites exhibits each year. Te National

    Archives Building holds Executive Branch

    records related to the Civil War, Japanese-

    American internment during World

    War II, immigration, and much more. It

    also holds the records o Congress andthe Supreme Court. Approximately 300

    ederal employees, 260 volunteers, and

    30 interns work in the building, as well as

    several dozen contractors.

    Project Details

    Where is the project located within

    your organizational structure

    and who (e.g., archivist, curator,

    volunteer coordinator, or other)

    oversees the project?

    Te project is under the supervision

    o the processing sta. Te volunteer

    coordinator recruits volunteers or the

    project, and one o the archival processing

    sta members oversees the day-to-day

    work.

    How many volunteers work on the

    project?

    Fiteen volunteers work on the project.

    I you have multiple volunteers

    working on the project, how do you

    organize them? For example, do

    you have a lead volunteer; do you

    organize work according to day;

    does each volunteer work on an

    independent piece o the project?

    All the volunteers share one computer.

    Each volunteer is assigned a two-hour

    shit, and three shits are scheduled each

    day. Te supervising sta member pulls

    boxes o records rom the stacks. At the

    beginning o each shit, the volunteer

    nds the marker let in the active box by

    the last volunteer. Ten the volunteer

    pulls the le behind the marker, enters

    the relevant data, and replaces the older

    in the box. When the older goes back in

    the box, it is in ront o the marker. In

    this way, each subsequent volunteer picks

    the work up where the previous person

    ended. o keep track o which volunteer

    entered which data, each person working

    on the project completes a log at the

    beginning and end o each shit. Te

    log lists the number o the rst le theperson entered that day, the number

    o the last le he or she entered, the

    volunteers name, and the date.

    How do you recruit the volunteers?

    We recruit volunteers through our

    website, by word o mouth, through

    postings on www.volunteermatch.org, in

    local libraries, and in local newspapers.

    Do you have any restrictions on

    who may participate (minimum or

    maximum age, education, experience,

    or other)?

    Yes, each volunteer must be at leastsixteen years old and must be either

    a United States citizen, a permanent

    resident, or a holder o an A-1 or A-2

    diplomatic visa.

    How many hours per week does each

    volunteer contribute to the project?

    Each volunteer commits to one two-

    hour shit. Occasionally, i a slot is open

    because o another volunteers vacation

    or illness, someone picks up an additional

    shit.

    Does the project require volunteers

    to have a specic schedule, or is the

    schedule exible?

    Because all the volunteers who

    contribute to this project share one

    computer, each persons time is strictly

    scheduled. Each volunteer is assigned a

    specic day o the week and, within that

    day, a two-hour slot.

    http://www.archives.gov/dc-metro/washington/mailto:[email protected]:[email protected]://www.archives.gov/dc-metro/washington/
  • 7/29/2019 Volunteer Programs in Archives

    24/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    Where does the work take place?

    Te work is done in one o our processing

    rooms.

    What kinds o equipment does the

    project require?

    Te project requires a desk with enough

    surace space or saely examining a

    case le, a computer, a pencil, a sheet

    or marking where each volunteer starts

    and ends within a shit, and an acid-ree

    piece o card-stock or marking where the

    volunteer is within a box.

    What kinds o tasks do the

    volunteers do?

    Te volunteer removes one le at a time

    rom a box. Te volunteer then types

    inormation that is written on the outsideo the le (the name o the applicant,

    the name o the persons commanding

    ocer, etc.) into an Access database. I

    there seems to be a problem with the

    inormation recorded on the outside o

    the le, then the volunteer opens the le

    and examines the original nineteenth-

    century records. When nished with the

    le, the volunteer returns it to the box

    and removes the next le.

    What kind o initial training do thevolunteers receive?

    Each volunteer participates in a sixteen-

    hour orientation course. Ten the

    volunteer works with a veteran o the

    project. Each volunteer or the project

    also receives document handling training

    via the Preservation Program Division.

    What kinds o ongoing training or

    written instructions do you provide?

    Each volunteer receives an instructionsheet, and a copy o the sheet is located at

    the work station. I additional training is

    needed, the lead volunteers identiy the

    need and provide the training.

    How do you supervise volunteers

    day-to-day work?

    wo volunteers serve as leads; they

    regularly check the work o new

    volunteers. Ten, ater the volunteers

    have settled into the project, they

    periodically check the work.

    How do you manage the project? For

    example, how do you track and report

    the projects progress, and how do

    you ensure quality control?

    Te lead volunteers perorm quality

    checks. Te les are in alphabetical order

    by the name o the applicant. Progress

    is noted as the volunteers move through

    the alphabet. Because o the scale o

    the project, progress can eel slow. Forinstance, it took more than one year to

    enter the les rom the letter H.

    I the volunteers work with original

    material, how do they access this

    archival material?

    A sta member pulls the boxes rom the

    stacks, keeps them in a secure processing

    space when they are in use, and reles

    them in the stacks.

    How do you handle security issues?

    All volunteers undergo a ederal

    background check; the work is done in a

    secure processing area to which access is

    limited, no volunteer is ever alone in the

    work space, and all volunteers participate

    in exit screening when leaving the

    building.

    How do you thank the volunteers?

    We hold two big events during the yearand lots o small ones. We also verbally

    say thank you every time we see the

    volunteers, and we oer benets, such

    as a 20 percent discount in our museum

    shop.

    How do you decide i the project is a

    success?

    Te project is successul i use o these

    records increases.

  • 7/29/2019 Volunteer Programs in Archives

    25/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    org Jwih Muumhttp://www.ojm.org/

    Portland, Oregon

    Project itle

    Cgrgai Bh Iral Prjc

    Contact

    Pete Asch

    [email protected]

    (503) 226-3600

    Institutional Information

    Te Oregon Jewish Museum (OJM), the

    Pacic Northwests only Jewish museum,

    was ounded in 1989 to examine and

    preserve the rich cultural heritage o oneo Oregons earliest immigrant groups,

    to bring innovative traveling exhibitions

    and Jewish programs to the region, and

    to build a dynamic institution embracing

    Jewish identity and community. OJMs

    mission is dedicated to the preservation,

    research, and exhibition o art, archivalmaterials, and artiacts o the Jewish

    people. It is the repository or archival

    documents, artiacts, and photographs

    concerning the history o the Jews in

    Oregon, and endeavors to discover and

    collect all materials that may help to

    illuminate this history.

    We currently have a sta o our ull-time

    employees and a part-time archivist.

    Project Details

    Where is the project located within

    your organizational structure

    and who (e.g., archivist, curator,

    volunteer coordinator, or other)

    oversees the project?

    Te project is overseen by the archivist

    and the curator o the collections.

    How many volunteers work on the

    project?

    Fiteen volunteers work on this project.

    I you have multiple volunteers

    working on the project, how do you

    organize them? For example, do

    you have a lead volunteer; do you

    organize work according to day;does each volunteer work on an

    independent piece o the project?

    Te volunteers are divided into teams o

    two or three. Te materials are prepared

    by the archivist into rudimentary series,

    and each team is assigned a series or

    subseries to work on. Tey are given

    one box at a time and receive training in

    archival processing.

    How do you recruit the volunteers?

    N/A

    Do you have any restrictions on

    who may participate (minimum ormaximum age, education, experience,

    or other)?

    We do not have restrictions, but due

    to the high number o community

    volunteers, we have begun to limit

    participants to those with either archival

    experience or signicant knowledge o

    the congregation or community.

    How many hours per week does each

    volunteer contribute to the project?

    Each volunteer spends about our hours

    per week on the project.

    Does the project require volunteers

    to have a specic schedule, or is the

    schedule exible?

    We ask that the volunteers work while

    the archivist is present.

    Where does the work take place?

    Te work takes place at a group

    processing table in the archives room.

    What kinds o equipment does theproject require?

    Te volunteers are responsible or

    processing only materials that have been

    accessed by the archivist and treated

    or any signicant preservation and

    conservation problems. Volunteers

    organize materials and put them into

    olders and boxes.

    What kinds o tasks do the

    volunteers do?

    Volunteers process materials, identiy

    photographs, and provide valuable

    insight into the history o the collection

    (since many have been members o the

    congregation or ty or more years).

    http://www.ojm.org/mailto:[email protected]:[email protected]://www.ojm.org/
  • 7/29/2019 Volunteer Programs in Archives

    26/90

    Archives And Project descriPtions resources for volunteer ProgrAms in Archives

    What kind o initial training do the

    volunteers receive?

    Each new volunteer receives one day o

    training in archival processing practices

    and is always paired with a volunteer who

    has several years o experience.

    What kinds o ongoing training orwritten instructions do you provide?

    Each mini project (one box) is introduced

    one at a time and quickly reviewed at the

    start and completion. I remain accessible

    or any questions that arise, and when

    several questions crop up, I hold meetings

    with the entire crew or individual teams

    to address them.

    How do you supervise volunteers

    day-to-day work?

    My oce is adjacent to where they

    work, and I regularly check their work

    throughout the day. In addition, I meet

    with the volunteers at the start and end

    o their shits.

    How do you manage the project? For

    example, how do you track and report

    the projects progress and how do you

    ensure quality control?

    I use Excel reports to track what everyone

    is working on and how much they have

    processed over time. In addition, I go

    through each box upon completion to

    ensure quality control.

    I the volunteers work with original

    material, how do they access this

    archival material?

    Tey are given materials one box at a time

    to work with.

    How do you handle security issues?

    Materials must remain in the processing

    area, and volunteers are not assigned

    to work with any collections having

    restrictions or sensitive inormation.

    How do you thank the volunteers?

    Tere is no ocial compensation policy,

    but we give holiday gits and other small

    examples o our gratitude.

    How do you decide i the project is a

    success?

    We consider the project a success once

    the collection has been entirely processed

    and turned over to the archivist or nal

    arrangement and description.

    Members o the National Council o Jewish Women