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Express Telephony

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Express Hosted Telephony Solution

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Page 1: Vo Ip Presentation   Express 2009 1

Express Telephony

Page 2: Vo Ip Presentation   Express 2009 1

Introduction

At Express Telephony we provide quality business to business communications Solutions for organisations throughout

the United Kingdom

Page 3: Vo Ip Presentation   Express 2009 1

Why UseExpress Telephony Limited?

• We have over 25 years of experience from a sales and technical background in the Telecoms Sector offering help and support to a wide variety of businesses

• We can offer invaluable advice that enables you to make confident decisions when investing in new phone systems or other associated technology equipment and services

Page 4: Vo Ip Presentation   Express 2009 1

Introducing Express Telephony!

• Express Telephony is a state of the art Internet based Hosted phone system with access to a range of new telephone numbers, the option to keep your existing numbers forever even if you move offices.

• Express Telephony offers plenty of productivity enhancing features.

Page 5: Vo Ip Presentation   Express 2009 1

Express telephony Features• Full voicemail, Auto Attendant & Hunt Group Services• Free calls between all offices, remote workers and

branch offices regardless of location.• Integrate with Microsoft Outlook contacts and Internet

Explorer web pages and save time with a click to dial application.

• Keep your exisiting fixed line numbers and use them anywhere in the UK.

• Minimum hardware investment, Maximum Flexibilty and scalability

Page 6: Vo Ip Presentation   Express 2009 1

Express Telephony & Your Business!

Hosted Telephony holds significant value and cost savings attributes for any

business, by removing the additional requirement & cost of buying and operating a typical PBX system

traditionally installed in your premises

Page 7: Vo Ip Presentation   Express 2009 1

Express Telephony & Your Business!

Hosted Telephony offers a simple approach that will decrease costs, free up resources while increasing

functionality, growth/scalability and flexibility

Page 8: Vo Ip Presentation   Express 2009 1

Express Telephony & Your Business!

Our Express Telephony Service is designed to allow you to focus on your business aims and objectives

rather than the costs ownership and support of the telephone system

Page 9: Vo Ip Presentation   Express 2009 1

IP Telephony vs Traditional Market

• Use of CAT5e and LAN for connection•Add’s, Moves & Changes Simply re-patch•Friendly Web based User Interface•Remote Working•Simultaneous Ringing•Simple Disaster Recovery•Integration with the WEB & Microsoft Outlook•No more software updates to worry about•Minimal hardware investment•Free calls to VoIP users•Reduced Management Overheads•Reduced on-going service costs•Move your phone number when you move Offices!

Page 10: Vo Ip Presentation   Express 2009 1

Alternative Line Rental & Call Charges for the SME Business sectorBroadband products:

ADSL IP Stream MaxADSL IP Stream Max PremiumADSL2+ (non BT Product)ADSL2+ ANNEX M 2.2mb up and 24mb downADSL2+ engineered Broadband with a service level agreement SDSL ServicesLeased LinesIP VPN ServicesMPLS Services

What products do we supply?

Page 11: Vo Ip Presentation   Express 2009 1

• Complete Voice Network

Complete VoiceManaged Network

Hosted PBX

Hosted PBX orBusiness Trunking

Telecommuter

ONE fully managed solution to unify

communications for every employee

Headquarters

Home Offices

Branch Offices

Page 12: Vo Ip Presentation   Express 2009 1

Technology Partners

• STRATEGIC PARTNERSHIPS

• Titan Technologies – Our Strategic Hosting Partner – winner of Comms for business award 2009!

• Griffin Internet – Our Internet Service Provider (ISP)

• BROADSOFT – Global Market Leader in delivering IP Centrex solutions, 1 million ports already shipped!

• POLYCOM – Design and delivers the world's best-selling voice, video, multi-network gateways and multipoint conferencing solutions!

Page 13: Vo Ip Presentation   Express 2009 1

Testimonial• “I have used Express Telephony on numerous occasions for

about the last 10 years, this in itself should emphasise the quality of the customer service I have received from Martin Adams  

• Communications is key to any business and recently we asked Martin to set up and install a hosted phone solution for us; replacing our aging analogue system and answering service. The whole experience was from Demo to install a shining example of what customer service SHOULD be.  

• Martin’s efforts were well beyond what was expected and as a result I will not hesitate to recommend Martin’s services to any customer of mine”

•  Mike Parkinson. Technical Director. Make Stuff happen

Page 14: Vo Ip Presentation   Express 2009 1

Testimonial• "It was a pleasure to deal with Martin Adams. •  • We were moving to new premises and realised that our current telephone

system would not be suitable.  I contacted Martin via a recommendation from another company and explained our requirements. I found Martin to be extremely knowledgeable, competent and above all honest.

•  • Martin recommended a new type of hosted telephony system which was

not only more cost effective but also exceeded our expectations. Martin immediately took all of the installation problems and logistics away from us, he dealt with our suppliers and staff in a professional manner and delivered an excellent product within a tight deadline. 

•  • Well done Martin."• Ian Robson, Director, Displaysense Limited

Page 15: Vo Ip Presentation   Express 2009 1

Testimonial• "As a small business I really appreciate the personal attentive style of

Martin and his team at Express Telephony.  •  • Nothing is too much trouble to sort out, and my issues and queries are

always dealt with quickly and efficiently.  •  • The service I’ve received from Day 1 has been outstanding and I can’t

recommend  Express Telephony highly enough if you’re looking to improve your business communications solutions and are discerning about who you do business with (like me!). 

•  • I’m particularly impressed with the savings on call charges and the

flexibility of Express Telephony to look after my business needs."•  • Helen Crowe, Business Owner, AmazingVA, www.amazingyou.co.uk

Page 16: Vo Ip Presentation   Express 2009 1

Testimonial• “Having set up a virtual assistant agency we needed to find

a technical solution enabling a team of home based professional PA's to work together as a team.  Our first problem was how to set up a telecommunication system that was flexible, had the functionality of a corporate switch but was quick to roll out as each new member came onto the team. 

• Martin Adams of Express Telephony Limited came and listened to our requirements and quickly came up with a cutting edge web based solution.  We placed our order and within no time at all we had the entire system installed and commissioned. I cannot recommend his products and customer service highly enough.”

 • Jon Boys Proprietor IMS Group

Page 17: Vo Ip Presentation   Express 2009 1

In Summary…

Express Telephony has the power to significantly improve your company’s Communications by reducing costs and significantly increasing productivity

Hosted VoIP is the future of telecommunications and the possibilities are unlimited

Thank you for your time !