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Page 1: Veeam Availability Console · 2020-04-22 · All trademarks are the property of their respective owners. Use an eyedropper Veeam corporate Veeam Service Provider Console Amplify your

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Veeam Service ProviderConsole

Page 2: Veeam Availability Console · 2020-04-22 · All trademarks are the property of their respective owners. Use an eyedropper Veeam corporate Veeam Service Provider Console Amplify your

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Veeam Service Provider Console

Amplify your revenue with

FREE Veeam Availability Console

Simplifiedsetup

Single solutionTotal coverage

Remote monitoringand management

Aggregated usage reportingand billing

Multi-tenantself-serviceability

Integrate andautomate

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Veeam Service Provider Console

Support for ~50 Veeam Cloud Connect servers

Expanded capacity for number of VMs/servers/workstations under management

Expanded capacity for number of customers under management

Veeam Availability Console

VeeamCloud Connect

VeeamCloud Connect

VeeamCloud

Connect

Cloud Gateway

Master agent

Veeam Backup Agent(workstation)

Veeam Backup Agent

(server)

Veeam Backup Agent

(server)

Veeam Backup& Replication

Veeam Backup& Replication

Veeam Backup Agent

(server)

Veeam Backup Agent(workstation)

Veeam Backup& Replication

Veeam Backup& Replication

Client Site

Client Site

Client Site

Masteragent

Master agent

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Managed Services Provider / MSP

Agent Management

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Easily discover all the components of your customers’ Veeam environment:• Virtual• Physical• Cloud-based or a mixture

Using • network-based IP range discovery• Microsoft Active Directory • CSV file.

Remotely discover and deploy

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Veeam corporate Discovery rules: How does it work?

Microsoft Windows servers/workstation

[ AD discovery ]

Master agent

Client 1

Remote users

Client 1

[ Network-based discovery ]

Microsoft Windows servers/workstations

Client 2

Master agent

Veeam Service ProviderConsole

Management site

Cloud gateway

Internet access (download setup file)

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Veeam corporate Agent deployment: How does it work?

• Create a rule

• Run discovery rule

• Select and Install

• Assign policy

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• Data is transferred over a Cloud Connect TLS connectionusing a single port

• No need for a VPN connection

Remote monitoring and management

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Veeam corporate VBR management: How does it work?

• Tenant allows management

• License type doesn`t matter

• Rental lic central mgmt

• Complete visibility

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Sizing

✓ 10 000 Agents

✓ 600 Backup servers(150 VMs each)

✓ 500 Portal Users

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VSPC – Integrate and automate

Standardizing on RESTful APIs, Veeam Availability Console offers a variety of GET, POST, PATCH and DELETE methods.

Adds and enhances requests for customer and reseller management, license management, alarms and more.

Also adds support for VMware vCloudDirector, use “tenants” and other users created for company creation and backup portal user logins.

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Veeam corporate VSPC – Remote managed services

Maintain complete visibility and control of all your customers’ backup environments from within a single, powerful web-based UI.

Remote monitoring and management of virtual, physical and cloud backups and replicas is a breeze through a secure, single port TLS connection —no VPN required.

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VSPC – Notifications and alarms

Veeam Availability Console comes with a set of predefined alarms that can notify you about important events, state changes and potential problems in the managed backup infrastructure.

VAC offers an enhanced notification engine and offers more control for who receives email notifications and how they are displayed.

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Licensing, usage reporting and billing –all in one place

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VSPC – Licensing, Reporting & Billing

Offering licensing, reporting and billing workflows for the pay-as-you-go Veeam Cloud & Service Provider (VCSP) pricing model, Veeam Availability Console snaps on top of most of Veeam Availability Platform™.

Connecting seamlessly into Veeam installations (regardless of location)

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Veeam Availability Console offers support for Veeam Universal licensing

Use as a licensing engine remotely to deploy, update and revoke licenses on customer sites.

Top-line or granular-level license usage data for reporting and billing.

VSPC – Licensing, Reporting & Billing

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Top-line or granular-level reporting

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Bill your customers with built-in invoicing

Avoid manually crunching numbers in spreadsheets.

The powerful native reporting and billing engine in Veeam Availability Console helps service providers stay on top of their customers’ environments, workloads and usage.

Set up plan pricing on a per-service or per-customer basis and Veeam Availability Console handles the rest.

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Veeam Backupfor Microsoft Office 365

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Shared Responsibility

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Why do I need a backup? Microsoft takes care of it.

Infrastructure Data

Customer perception:

Microsoft takes care of everything

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Infrastructure Data

Customer perceptionMicrosoft takes care of everything

RealityMicrosoft takes care of the infrastructure,

but the data remains the customer’s responsibility.

The customer

Uptime of Office 365 Protection and long-term retention of Office 365 data

Why do I need a backup? Microsoft takes care of it.

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Architecture

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MicrosoftOffice 365

Repositories Repositories

Console VEX

RESTservice

PowerShellcmdlets

VBO server

VESP VEOD

Veeam update server

Architecture overview

VBO proxy VBO proxy

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Tracks proxies and collect sessions data

Client manager (Console, Explorer, PowerShell, REST)

Update features

Pushes configuration to proxies

Configuration database

Veeam Backup for Microsoft Office 365 server

Licensing

Veeam Backup for Microsoft Office 365 components

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Partial replica of the main configuration DB

Can work on it’s own

Bandwidth limitation can be configured

Repositories engine

Processing engine

Proxies

Veeam Backup for Microsoft Office 365 components

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Configure Proxies

Backup proxy servers help Veeam Backup for Microsoft Office 365 leverage network traffic when backing up or restoring data.

• Installed within the same or a trusted domain as the VBO server

• Can process multiple organizations

• Sends email notifications (If configured)

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SAN connected

SMB 3.0

No tapes or rotated drives (live database)

Direct attached storage

Local disk storage

Supported repositories

Veeam Backup for Microsoft Office 365 components

S3-compatible object

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Configure Repositories

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Usage scenarios for Service Providers

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Scenario 1: MSP

Veeam Backup for Microsoft Office 365

Tenant A Org Tenant B Org Tenant D Org

Proxy 1 Proxy 2 Proxy 3Repo 1 Repo 2

Repo 3 Repo 4

Job 1 Job 2 Job 3 Job 5

Tenant C Org

Repo 5

Self-service portal

Service provider

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Scenario 1: Some pros

• One Veeam Backup for Microsoft Office 365 to rule them all

• Easy license management

• Separate proxies/repo per tenant possible

• Shared resources (don’t waste idle resources)

• Can run anywhere (on premises, Azure, AWS)

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Scenario 1: Some cons

• Tenant is not in control

• No built-in self-service capabilities

• Tenants must provide Microsoft organization credentials to the Service Provider to configure the jobs

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• Requires full VBR Server deployed on the Tenant Side

• Requires CloudConnect deployment on the Service Provider side

• Officially supported

Veeam Explorer for Exchange

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Multitenant Self-service restore through Explorers

Tenant A

VEX

Tenant B

VESP

VBO server

Veeam Cloud Connect Server

Proxy one

Proxy two

Tenant A backups

Tenant B backups

Service provider

Cloud gateways

VEOD

Self-service portal

VBR

VBR

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Self-Service Web Portal

• Login as Service Provider to access Dashboard, Job and Licensing overview• As customer, login using Microsoft Org Administrator to perform self-service

item-level restore operations (Exchange, OneDrive, SharePoint) HTML5 design (uses jQuery, Bootstrap, PHP)

Developed by Niels EngelenCommunity-driven projectNot officially supported

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Demo

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The problem

Service Providers

Multiple tenants?

Multiple servers?

Acquisitions?

Rapid deployment?

Licensing management?

Managing one Veeam Backup for Microsoft Office 365 server is easy

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Proxy Backups

Scenario 2: Separate Veeam Backupfor Microsoft Office 365 instances

VBO server 1

Proxy Backups

VBO server 2

Proxy Backups

Proxy Backups

Proxy Backups

VBO server 3

Proxy Backups

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Scenario 2: Some pros

• Veeam Backup for Microsoft Office 365 instance per tenant

• No need to provide Microsoft organization credentials to the Service Provider to configure the jobs

• Separate proxies/repo possible

• Can run anywhere depending on tenant requirements (on premises, Azure, AWS)

• Full Veeam Explorer capabilities without Veeam Cloud Connect

• Tenant can be in full control

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Scenario 2: Some cons

• No central management

• Most likely requires a VPN per tenant

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Project MartiniCentral management solution developed by Niels Engelen and Timothy Dewin

• Deploy Veeam Backup for Microsoft Office 365 servers (utilizes Terraform)

• Deploy Veeam Backup for Microsoft Office 365 infra (proxy/repo)

• Overview per tenant/GEO

• Licensing

• Infrastructure

• API driven

• Command line available (for die-hards)

• Uses Terraform in the background

• Distributed under MIT license

• Community-driven project not officially supported

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Project Martini

• http://foonet.be/2019/06/13/project-martini-what-why-and-how/

• https://veeam.wistia.com/medias/531yw52tnd

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Available now!

github.com/veeamhub

VeeamHUB

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Thank you