vanpool program update with participant interviews · 2020. 1. 15. · joseph degraft-johnson...

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VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS Transportation Coordinator (TC) Webinar May 23, 2018

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Page 1: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

VANPOOL PROGRAM UPDATEWITH PARTICIPANT INTERVIEWS

Transportation Coordinator (TC) Webinar

May 23, 2018

Page 2: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Overview

• Welcome and Introductions

• Vanpool Program Update

• TC News

Page 3: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Tech Tips• Your microphone is muted. You can ask

questions and give input using the controls on your screen.

• Click on Handout to open the PDF and access live links or print to take notes.

• The symbol indicates an audience poll. means we’ll ask for a show of hands. Get ready to share your input!

• Webinar will be recorded and a link emailed.

• Take the post-webinar survey for a free t-shirt!

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Page 4: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Meet Our Guest Speakers

Angie WilkieVanpool Coordinator

Valley Metro

Kelly RakovichAssistant Branch

Manager

Enterprise Rideshare

Joseph deGraft-

JohnsonVanpool Driver

Salt River Project

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Registrant Feedback

Yes, 14, 24%

No, 38, 64%

Don't know, 7, 12%

COMPANY HAS EMPLOYEESCOMMUTING BY VANPOOL

Responses to the registration question “Does your organization currently have

employees commuting via vanpool?”

Page 6: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

What is a Vanpool?

• Six to fifteen people

• Primary and alternate volunteer drivers

• Participants share the cost of lease and fuel

• Average cost $25 per person, per week

• Public transportation

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Driver Responsibilities• Point of contact for Valley

Metro/Enterprise Rideshare

• Keep van clean and fueled

• Collect and make monthly payments

• Submit monthly report

• Schedule maintenance –mobil service available

• Establish vanpool rules (if needed)

Page 8: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Driver Requirements• Minimum age: 25

years

• Minimum five years’ driving history

• Valid driver’s license –no commercial license required

• No more than three moving violations in three years

Page 9: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Driver Benefits

• Free commute!

• Up to 300 miles personal use of the van per month (Can’t be used as a shuttle)

• Personal mileage = actual miles – contracted miles

Q: What have you done with the money you

saved by vanpooling?

A: “Bought a new house!” Shirlane R.

Page 10: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Vanpoolers Sound Off

Q: What’s your favorite thing about vanpooling?

A: “It’s an easy and effective way to commute to work.” Shirlane R.

A: “Friendly chats with van members.” James N.

A: “It’s fast!” Ronnie C.

Page 11: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Valley Metro Vanpool Fleet

• 440 vans (Ford Transit & Ford E-350 Series) in our fleet

• 8 to 15 passengers

• Front and rear A/C and heater

• Remote control mirrors

• Tinted windows

• Cruise control

• V-8 engine

• Bike rack (if requested)

• “SmartFloor” feature enhances accessibility

Page 12: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

The Enterprise Partnership• Vanpool formations and

month-to-month agreements

• Cluster analysis

• Collecting fares, maintenance and incident management

• Provide insurance coverage

• Manages reporting to National Transit Database

• Day-to-day program operation

Page 13: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Monthly Fares Cover• Guaranteed ride home for

emergencies –Two per person, per year

• Scheduled and unscheduled maintenance

• Roadside assistance

• Insurance coverage

• Loaner vans

Page 14: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Vanpool Rider Benefits• Save money

• Fuel

• Insurance

• Maintenance

• May pay fares from pre-tax dollars

• Up to $255 per month

• More information here

• Relax while someone else drives

Page 15: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Vanpoolers Sound OffQ. What’s your favorite way to pass the time while someone else drives?

A: “Talk with other van members; sleep.” James N.

A: “Surf the web; make phone calls.” Ronnie C.

A. “Chatting with others and hearing their stories.” Tu L.

Page 16: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Registrant Feedback

1 - 3 miles8%

3-5 miles15%

5+ miles77%

WORKSITE DISTANCE FROM DOWNTOWN

Responses to the registration question “How far is your workplace from

downtown Phoenix or downtown Tempe?”

Page 17: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Employer Benefits• Helps meet Travel Reduction

Program (TRP) goals

• Reduces demand for employee parking

• Allowing employees to pay for vanpool fares with pretax dollars reducing employer’s tax burden

• Employees arrive at work less stressed, on time

• Recruiting tool, may reduce turnover

Page 18: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Summer Promotion – First Month FREE

• New vanpool groups get first month’s lease FREE

• Must be all NEW riders

• Promotion Code: FirstMonthFree

• Flyer included in Summer TC Kit

Page 19: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Discussion

• Favorite thing about vanpooling

• Coping with challenges

• Advice

• Audience Q’s

Page 20: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Angie Wilkie

Valley Metro

Vanpool Coordinator

602.523.6062

[email protected]

Questions?

Page 21: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't
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Valley Bike Month Results

• 10,470 bike trips logged (so far):

• 56,284 miles saved

• 2,632 gallons of fuel not burned

• 2,989,163 calories burned

• 583 people took the pledge to bike

and had a chance to win a $50

Landis Cyclery gift card

• 20 Challenge teams representing

200 members competed for prizes

• See the list of winners

Page 23: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Summer Telework Contests

Work from home and win!

• Telework contest – Two $50 Staples gift cards available.

• Enter the telework photo conteston our Facebook page. You could win one of three $15 Coldstone Creamery gift cards.

• Learn about all the summer fun.

• Learn more about telework and work schedule options.

Page 24: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Comment on Proposed Service Changes

• Riders, we'd like your input on proposed service changes for October 2018. The comment period is April 30 - June 1 and there are several ways to give input.

• Click here to learn more.

Page 25: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Clean Air Campaign Awards and Luncheon

• Save the Date – Thursday, October 25, 2018

• Nomination packet coming soon –You can’t win if you don’t play!

• July webinar will focus on submitting entries

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Clean Air Campaign Stories

• See new, inspiring stories each quarter on our Clean Air Campaign page

• This quarter, meet TC Katie K. from VEREIT and learn about the TRP at American Express

• More stories coming soon

Katie K.,

VEREIT, Inc.

Danielle T.,

American Express

(Dressed in her

Halloween best)

Page 27: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Design A Transit Wrap Contest Winner

• Nearly 100 students from across the Valley entered

• The winning design by Lyndzi Ramos from Peoria High Schoolwas unveiled Wednesday, May 16 at her school.

• The design will be displayed on a Valley Metro bus and light rail vehicle for a year.

• The first place winner receives $500, second place $250 and third place $100.

Page 28: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Survive the Dog Days of Summer

Keep your cool this summer and

help the environment.

• Riding transit to get around? Take

an umbrella, plenty of water, a fan

and the transit schedule.

• Riding your bike? Freeze your

water ahead of time, wear a hat,

keep a wet bandana handy and

wear plenty of sunscreen.

Page 29: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Holiday Service

In honor of Memorial Day,

Valley Metro Bus and Rail will

operate a Sunday schedule

on Monday, May 28.

• No Express or RAPID

service

• ShareTheRide to find a

carpool partner or

alternative

Page 30: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

Input Needed

• We’d like your input on topics for our future webinars.

• Please take a moment to answer this poll so we can better serve your needs.

• You can always email topic suggestions to Lillian Duarte.

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Downtown Hub Artists SelectedOn May 17 our Board of Directors approved contracts with three artists for public art elements in the Downtown Hub, part of the South Central Extension. These artists will work with Valley Metro, the city of Phoenix and the community to integrate art at new station platforms in downtown Phoenix:

• Amanda Clayton, Tempe

• Aphidoidea Creative Collaborative, Los Angeles

• Janelle Stanley, Phoenix

• Click here to learn more about the South Central Extension

Page 32: VANPOOL PROGRAM UPDATE WITH PARTICIPANT INTERVIEWS · 2020. 1. 15. · Joseph deGraft-Johnson Vanpool Driver Salt River Project. Registrant Feedback Yes, 14, 24% No, 38, 64% Don't

• Vanpool Program Update

• TC Update

• Upcoming webinars

• June 27, 10 a.m. – Change Your Game Plan Success Stories

• July 25, 10 a.m. – Writing an Effective Clean Air Campaign Award

Nomination

• August 22, 10 a.m. – Get Involved with Rideshare Month

• Access recorded webinars and slide shows

Can’t make it during a scheduled webinar? Register anyway; we’ll email you the recording!