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VALUES

Leadership Basics

Sudeshna Chatterjee

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In this sessionYou’ll learn about:

Personal values and organizational values Need to align personal values to the work

that you do Professional values that great leaders display:

o Self-reflectiono Balanceo Self-confidenceo Humilityo Open to change

Practicing these values will help you grow in your career.

Sudeshna Chatterjee

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What are personal values?

A value is a belief, a mission, or a philosophy that carries meaning for the individual. Values can range from belief in hard

work and punctuality, to self-reliance and concern for others.

Sudeshna Chatterjee

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Personal values influence organizational values

Organizational values sometimes reflect the personal values of the individuals who founded the

organization.In every company, one or more business values is

the key to their success. Sudeshna Chatterjee

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Sears: US Retail Giant

Committed to Trusting the Customer

From the 19th century onward, any product could be returned to the company with a money back guarantee. It led to great trust in both directions, enabling booming sales, and the great success for the firm that followed.

Sudeshna Chatterjee

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Apple: Brought in the ‘i’ revolution

Solving Problems of Society; Usability

Steve Jobs’s belief in the values of solving problems of society led to the company creating the iPod player and iTunes online music store to overcome a conflict between those who wanted to download copyrighted music for free and the music industry protecting its artists and its revenues. The simplicity of the designs is a reflection of Jobs’s personal convictions about usability. Sudeshna Chatterjee

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Marriot: Benchmark for hotels

Systemization & Standardization

The Marriott created a standard model hotel, and then duplicated it hundreds of times around the world, enabling it to grow incredibly fast. It has become the leader of its industry.

Sudeshna Chatterjee

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Personal values at workWhen your work is in line with your values:

You work harder because the outcome matters

You are more committed

You get more job satisfaction

You don’t want to let the organization down

If your values don’t seem to be in synch with your work, you must re-examine your values or change your line of work.

Sudeshna Chatterjee

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What are your values?

Sudeshna Chatterjee

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Self-evaluation

# STATEMENT YES NO1 I know what my values are.

2 I can distinguish between my values and those I was raised with.

3 I know when I am acting in ways that are not in alignment with my values.

4 I know when I am being asked to do something that is not in alignment with my values.

5 I know when I am losing energy because I am not acting in alignment with my values.

Take this quiz to see how aware you are about your own values. Mark Yes or No against each

statement. There are no right or wrong answers.

Sudeshna Chatterjee

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What the quiz tells you about you…

If you’ve mostly answered Yes, you know what values you have and you also know when you are not acting according to those values.

If you are unsure about your values, the next few slides can help you define them.

If you’ve mostly answered No, then you have either not defined your values, or you are unable to see any conflict between your values and others.

Sudeshna Chatterjee

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Some values that will help you grow into leaders…

Self-reflection Balance Self-confidence Humility Pro-change

Source: www.forbes.comSudeshna Chatterjee

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The value of self-reflectionLeaders should be able to:

Identify and think about what they stand for, what their values are, and what matters most to them Ask themselves questions such as:oWhat gets me excited, gives me energy, and

motivates me to excel?oWhat drains energy from me at work/home?

o What does success mean to me?o What are my specific goals in life/career?

‘If you don't know yourself, how can you lead yourself? If you can't lead yourself, how can you lead others?’

Sudeshna Chatterjee

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The value of balanceLeaders must be able to:

See situations from multiple perspectives and differing viewpoints

Consider all sides and opinions with an open mind before making a decision

Avoid assumptions and prejudices

‘Leaders cannot afford to take sides. Their judgments must always be unbiased an based on facts.’

Sudeshna Chatterjee

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The value of self-confidence

True leaders:

Accept themselves as they are Recognize their strengths and weaknesses Strive for continuous improvement Are comfortable around people who are smarter and more talented than them Are never insecure

‘Be yourself. There is something you can do better than anyone else. Listen to the inward voice and bravely obey that.’

Sudeshna Chatterjee

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The value of humilityGreat leaders:

Never forget who they are or where they came from Keep life in perspective, particularly as they have experienced success as well failure Value each person they meet and treat everyone respectfully Are open to learning from juniors and subordinates

When somebody tries to tell you something you already know, listen. Ask questions.

You might discover something you did not already know.

Sudeshna Chatterjee

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The value of welcoming changeLeaders:

Have the ability to create change, accept change, handle change, and succeed Welcome change Let go of old ideas, prejudices, habits, and practices that are not working Try to understand the change when they don’t like it

‘God, grant me the serenity to accept the things I cannot change, courage to change the things I can,

and the wisdom to know the difference.’Sudeshna Chatterjee

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Famous leaders who led by the strength of their values

MAHATMA GANDHIInspired an entire nation on the strength of non-violence and personal simplicity.

Sudeshna Chatterjee

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Famous leaders who led by the strength of their values

NELSON MANDELA

Jailed for 27 years for protesting against injustice against blacks in South Africa.

Brought about an end to apartheid

Represents a kind of respect and dignity that everyone should strive for

Stood for freedom, human dignity, and respect for all

Sudeshna Chatterjee

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Famous leaders who led by the strength of their values

LEE KUAN YEW

President of Singapore for three decades

Created a unique Singaporean identity that

stressed the importance of religious tolerance and

discipline

Changed Singapore from a developing country to the

most developed in Asia despite small population and

lack of resources

Sudeshna Chatterjee

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SummaryIn this session, you learned:

Organizational values sometimes reflect the personal values of the individuals who founded the organization. In every company, one or more business values was the key to their success.

When your work is in line with your values, you work harder, are more committed, and get more job satisfaction.

Great leaders must acquire the following values:o Self-reflectiono Balanceo Self-confidenceo Humilityo Openness to change

Sudeshna Chatterjee